Chapter 13: Trouble-shooting
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50 | Installation, Operation & Maintenance Instructions EASYCHLORGEN
13. Trouble-shooting
See below for information about how to rectify faults on the control device or the system in general. If you cannot eliminate the fault,
please consult with your approved EASYCHLORGEN service provider on further measures or return the device/system component for
repair.
Display
Fault
Possible causes
Remedy
System Fault /
Emergency
S top
The Emergency Stop
button has been
depressed
Manually Activated
Reset Emergency stop switch and then Reset
Accidentally Activated
Reset Emergency stop switch and then Reset
Wire Breakage/Loose connection
Check wiring and ensure switch is NC when Healthy
System Fault /
Panel
Temperature
A temperature of 50°C has
been exceeded within the
control panel
Blocked inlet/outlet filters
Clean or replace filters then Reset
Panel cooling fan Fault
Check and replace then reset
Panel Temperature switch fault
Check and replace then reset
Wire Breakage/Loose connection
Check wiring and ensure switch is NC when Healthy
System Fault /
Ext Tank High
The High Level point
within the external product
tank has been exceeded.
Failure of the Start/Stop Switch
Check and replace then reset
Solenoid valve passing
Check for debris, worn valve seat or diaphragm
Back filling through dosing system
Check dosing system non return valves clean
Wire Breakage/Loose connection
Check wiring and ensure switch is NC when Healthy
System Fault /
Ext Tank Low
The Low Level point within
the external product tank has
been reached.
Failure of the Start/Stop Switch
Check and replace then reset
System in Manual Inhibit
Remove system from Manual Inhibit
System in Remote Inhibit
Remove system from Remote Inhibit
System in Fault Condition
Check system fault and reset
Take of demand too high
Reduce product dose rate
Failure of the low Level switch
Check wiring and ensure switch is NC when Healthy
System Fault /
Auxiliary Alarm
An Auxiliary Alarm input
has been activated.
Auxiliary Alarm has been Activated
Check and Reset
Wire Breakage/Loose connection
Check wiring and ensure switch is NC when Healthy
System Fault /
Hydrogen
Sensor
Hydrogen Level has
exceeded 100% of the
alarm value (<25% LEL)
Broken or damaged pipe work
Check and replace
Ventilation Blockage
Check and clean
Sensor not connected
Connect sensor
Wire Breakage/Loose connection
Wire breakage/loose connection
System Fault /
Voltage High
Electrolyser High Volt Set
Point has been exceeded.
Lack of Salinity within the Electrolyser
Check for blockages then check S.G.
Scale on Electrodes
Check softener operating correctly, Check salt quality then reset
Alarm point set too low.
Check and adjust
Wire Breakage/Loose connection
Replace wire/tighten connection/clean connection
System Fault /
Voltage Low
Electrolyser Low Volt Set
point has been reached.
High salinity within the electrolyser
Check salt setting/ adjust and reset.
Power Supply Failure
Check and replace
Faulty Run Relay
Check and replace
System Fault / No
Water Flow
Insufficient Water Flow
within the batch process
cycle time period.
Low Water Pressure
Check service pressure
Blockage within water pipe work
Check and clean
Blockage within Softener
Check, service or replace
Faulty Flow Meter
Check and replace
Wire Breakage/Loose connection
Wire breakage/loose connection
System Fault /
Low Air Flow
Low Air flow from Blower
Blockage in ventilation pipe work
Check and remove blockage
Air Blower Failure
Check and replace
Air Flow Sensor Failure
Check, clean or replace
Wire Breakage/Loose connection
Wire breakage/loose connection
System Fault /
High Air Flow
Air flow detected by the air
low sensor has exceeded the
high air flow set point
Ventilation pipe is broken/disconnected
Electrolyser compartment door seal faulty or the
door securing bars are missing/not fitted correctly
Check integrity of the ventilation pipe
Check the condition of the door seals and that the securing bars are
inserted fully into position
System Fault /
Product Temp
The temperature of the
generated product has
exceed the high temperature
set point
Incoming water supply temperature is too high
Faulty water flow meter
Faulty Run Relay (closed contacts)
Consider installing a water chiller if the incoming water supply is higher
than 20
°
C, or check the chiller if already installed
Check/replace the flow meter
Check/replace the Run Relay ‘R1’
