Lifescan SureStepFlexx, Operator'S Manual

Page: 99 / 117

Chapter 7: Troubleshooting
87
If you cannot resolve a problem, call LifeScan Healthcare Professional Line:
1 800 524-7226 (USA)
1 888 353-0800 (Canada)
Invalid Date Date entered not valid. Enter valid date following
mm/dd/yy format.
Invalid
Expiration Date Invalid month or year.
Or, date entered
already expired. Check expiration date, then
reenter it.
Invalid Operator
ID Operator ID format not
correct. Reenter your ID using barcode
scanner or touch screen.
Invalid Patient
ID Patient ID format not
correct. Reenter patient ID using
barcode scanner or touch
screen.
Invalid Phone
Number Phone number not
entered, or more than
4 pause characters
entered. Reenter phone number.
Invalid Strip Lot
Number Strip lot number not
correct. Less than 10
digits were entered, or
code out of range. Check lot number and reenter
it.
Invalid Time Time entered not valid. Enter a valid time following
hh:mm (hours:minutes)
format.
Last Data
Transfer Failed
mm/dd/yy
hh:mm Last attempt to
transfer data between
meter and workstation
failed. Perform data transfer again.
Lithium Battery
Low
Call LifeScan! Lithium battery voltage
low. Contact LifeScan.
Low Battery Battery power low. Change batteries.
Meter Disabled Meter deleted from
system or unassigned.
Contact system administrator
for current status of meter.
Assign meter to location, then
perform data transfer with
workstation.
MESSAGE POSSIBLE CAUSE SOLUTION
Stealth.book Page 87 Monday, October 28, 2002 11:20 PM