Lifescan SureStepFlexx, Operator'S Manual

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88
SureStepFlexx Meter Operator’s Guide
If you cannot resolve a problem, call LifeScan Healthcare Professional Line:
1 800 524-7226 (USA)
1 888 353-0800 (Canada)
Meter Due for
QC In (5 tests or
less) Meter will warn or lock
out if required QC not
performed within five
patient tests. Perform required QC tests
within next five patient tests.
Meter Due for
QC In (2 hours
or less) Meter will warn or lock
out if required QC not
performed within
2 hours. Perform required QC tests
within 2 hours.
Meter Not
Recognized by
Workstation Meter not part of
DataLink system. Contact system administrator
to add meter to system.
Modem Not
Supported Meter modem model
not supported by
software. Check with your LifeScan
representative for modem
models supported.
New Reagent
Entry at
Workstation
Only Workstation option set
to allow reagent entry
at workstation only. You cannot enter new reagent
at meter. Use reagent from list
or ask system administrator to
allow reagent entry at meter.
No Room for
New Control
Lot There are 50 new (non-
validated) control lots
in meter list. Transfer data and validate
new control lots.
No Room for
New Test Strip
Lot There are 50 new (non-
validated) test strip lots
in meter list. Transfer data and validate
new test strip lots.
No Room for
Test Data Meter memory full. Transfer data to free memory
space.
Oper ID List
Corrupted Meter not able to
interpret operator ID
list. Perform data transfer to
download list again. Reimport
list into workstation.
Phone Line
Busy at
Workstation 1.Workstation
modem phone line
being used by fax
machine.
2. Faulty telephone line.
1.Workstation modem’s
phone line must be a
dedicated line. Do not
share line with a fax
machine.
2. Have phone line inspected.
MESSAGE POSSIBLE CAUSE SOLUTION
Stealth.book Page 88 Monday, October 28, 2002 11:20 PM