•
If paper needs to be returned to the mailbox bin, then insert the paper under the bin arm, and then push
the paper all the way back.
Note:
If the paper is not under the bin arm, then a jam occurs due to an overfilled bin.
Use recommended paper
•
Use only recommended paper or specialty media.
•
Do not load wrinkled, creased, damp, bent, or curled paper.
•
Flex, fan, and straighten paper or specialty media before loading it.
•
Do not use paper that has been cut or trimmed by hand.
•
Do not mix paper sizes, weights, or types in the same tray.
•
Make sure the paper size and type are set correctly on the computer or printer control panel.
•
Store paper per manufacturer recommendations.
Identifying jam locations
Notes:
•
When Jam Assist is set to On, the printer flushes blank pages or pages with partial prints after a jammed
page is cleared. Check your printed output for blank pages.
Clearing jams
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