Lexmark XM7100 Series, User Manual

Page: 322 / 388

Action Yes No
Step 2
a
Open the document you want to print in Adobe Acrobat.
b
Click File > Print > Advanced > Print As Image > OK > OK .
Do the files print?
The problem is
solved. Contact customer
support .
Printing slows down
Notes:
•
When printing using narrow paper, the printer prints at a reduced speed to prevent damage to the
fuser.
•
The printer speed may be reduced when printing for long periods of time, or printing at elevated
temperatures.
Action Yes No
Step 1
a
Make sure the size of the paper loaded in the tray matches the
fuser type.
Note: Use a 110-volt fuser for printing on letter-size paper and
a 220-volt fuser for printing on A4
‑
size paper.
b
Resend the print job.
Does the print speed increase?
The problem is
solved. Go to step 2.
Step 2
a
Replace the fuser. For more information on installing the fuser,
see the instruction sheet that came with the part.
b
Resend the print job.
Does the print speed increase?
The problem is
solved. Contact customer
support .
Print jobs do not print
Action Yes No
Step 1
a
From the document you are trying to print, open the Print dialog
and check if you have selected the correct printer.
Note: If the printer is not the default printer, then you must
select the printer for each document that you want to print.
b
Resend the print job.
Do the jobs print?
The problem is
solved. Go to step 2.
Troubleshooting 322