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MX432, XM3142 MFPs

User's Guide

October 2022

www.lexmark.com

Machine type:

7019

Models:

6w6, 6w9

Summary of Contents for XM3142

Page 1: ...MX432 XM3142 MFPs User s Guide October 2022 www lexmark com Machine type 7019 Models 6w6 6w9...

Page 2: ...the home screen applications 21 Setting up and using the accessibility features 26 Setting up the printer to fax 29 Con guring the e mail SMTP settings 37 Loading paper and specialty media 45 Install...

Page 3: ...Copying on both sides of the paper 69 Reducing or enlarging copies 69 Copying multiple pages onto a single sheet 69 Collating copies 69 Copying cards 70 Creating a copy shortcut 70 E mail 71 Using the...

Page 4: ...101 Copy 104 Fax 106 E mail 120 FTP 125 USB Drive 128 Network Ports 132 Security 145 Cloud Services 152 Reports 152 Troubleshooting 153 Printing the Menu Settings Page 154 Maintain the printer 155 Ch...

Page 5: ...to read ash drive 211 Enabling the USB port 212 Clearing jams 212 Network connection problems 230 Issues with supplies 232 Paper feed problems 233 E mailing problems 236 Faxing problems 237 Scanning...

Page 6: ...Do not use this product with extension cords multioutlet power strips multioutlet extenders or UPS devices The power capacity of these types of accessories can be easily overloaded by a laser printer...

Page 7: ...20 kg 44 lb then it may require two or more people to lift it safely CAUTION POTENTIAL INJURY When moving the printer follow these guidelines to avoid personal injury or printer damage Make sure that...

Page 8: ...in the User s Guide may result in hazardous radiation exposure CAUTION POTENTIAL INJURY The lithium battery in this product is not intended to be replaced There is a danger of explosion if a lithium b...

Page 9: ...maintaining the printer Troubleshooting and solving problems Information Center Go to https infoserve lexmark com How to videos Go to https infoserve lexmark com idv Touch Screen Guide Go to http supp...

Page 10: ...hase Machine type and serial number For more information see Finding the printer serial number on page 11 Safety information Regulatory information Warranty information Environmental information Warra...

Page 11: ...Finding the printer serial number 1 Open the front door 2 Locate the serial number behind the front door Learn about the printer 11...

Page 12: ...ations 1 Control panel 2 Automatic document feeder ADF 3 ADF tray 4 ADF bin 5 Standard bin 6 Multipurpose feeder 7 Standard 250 sheet tray 8 Optional 550 sheet tray Using the control panel Learn about...

Page 13: ...printer is in Sleep mode Blinking amber The printer is in Deep Sleep or Hibernate mode Selecting paper Paper guidelines Use the appropriate paper to prevent jams and help ensure trouble free printing...

Page 14: ...nment is very different from the printer environment Thick paper may also require a longer conditioning period Grain direction Grain refers to the alignment of the paper bers in a sheet of paper Grain...

Page 15: ...helf rather than on the oor Store individual packages on a at surface Do not store anything on top of individual paper packages Take paper out of the carton or wrapper only when you are ready to load...

Page 16: ...cio Mexico 215 9 x 340 4 mm 8 5 x 13 4 in Hagaki 100 x 148 mm 3 94 x 5 83 in X X Statement 139 7 x 215 9 mm 5 5 x 8 5 in X Executive 184 2 x 266 7 mm 7 25 x 10 5 in X Letter 215 9 x 279 4 mm 8 5 x 11...

Page 17: ...241 3 mm 4 12 x 9 5 in X X X DL Envelope 110 x 220 mm 4 33 x 8 66 in X X X C5 Envelope 162 x 229 mm 6 38 x 9 01 in X X X B5 Envelope 176 x 250 mm 6 93 x 9 84 in X X X Other Envelope 98 4 x 162 mm to...

Page 18: ...X Rough Cotton X Envelope X X X X Rough envelope X X X X One sided paper labels are supported for occasional use of less than 20 pages per month Vinyl pharmacy or two sided labels are not supported S...

Page 19: ...ons Make sure that air ow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee 156 standard Provide a at sturdy and stable surface Keep the printer Clean dry...

Page 20: ...ecommunications RJ 11 cord when connecting this product to the public switched telephone network For users in Australia the cord must be approved by the Australian Communications and Media Authority W...

Page 21: ...a printer warning or error message whenever the printer requires intervention to continue processing View more information on the printer warning or message and on how to clear it Note You can also a...

Page 22: ...stomize an app name select the app name click Edit and then assign a name To restore the name of an app select the app name click Edit and then select Restore app label To add a space between apps cli...

Page 23: ...the shortcut number Setting up Card Copy 1 Open a web browser and then type the printer IP address in the address eld Notes View the printer IP address on the printer home screen The IP address appea...

Page 24: ...Running a slide show from a ash drive 1 Insert a ash drive into the USB port 2 From the home screen touch Slideshow Images appear in alphabetical order Note You can remove the ash drive after the sli...

Page 25: ...page correctly 2 Click Bookmarks Add Bookmark and then type a bookmark name 3 Select an Address protocol type and then do one of the following For HTTP and HTTPS type the URL that you want to bookmark...

Page 26: ...information touch the contact name To create a group touch on top of the screen and then touch Create Group If necessary specify a login method to allow application access To delete a group touch on t...

Page 27: ...Magni cation to use the zoom and pan gestures Use a physical keyboard to type characters and adjust certain settings Gesture Function Swipe left then up using one nger Launch Accessibility mode Use t...

Page 28: ...mode 1 In one motion and using one nger slowly swipe left then up on the display until you hear a voice message Note For printer models without built in speakers use headphones to hear the message 2...

Page 29: ...1 Fax server Fax over IP FoIP 2 MX432adwe XM3142 1 Needs a subscription For more information go to https www etherfax net lexmark or contact the place where you purchased the printer 2 Needs an instal...

Page 30: ...ax Setup General Fax Settings 3 Con gure the settings 4 Apply the changes Setting up the fax function using etherFAX Notes The printer rmware must be updated to the latest version For more information...

Page 31: ...ser and then type the printer IP address in the address eld Notes View the printer IP address on the home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123...

Page 32: ...oid the risk of electrical shock do not use the fax feature during a lightning storm CAUTION POTENTIAL INJURY To reduce the risk of re use only a 26 AWG or larger telecommunications RJ 11 cord when co...

Page 33: ...service then make sure that you set the correct ring pattern for the printer Otherwise the printer does not receive faxes even if you have set it to receive faxes automatically Connected to the same t...

Page 34: ...example if the answering machine picks up calls after four rings then set the printer Rings to Answer setting to 6 Setting up fax in countries or regions with different telephone wall jacks and plugs...

Page 35: ...e standard wall jack adopted by most countries or regions is RJ 11 If the wall jack or equipment in your facility is not compatible with this type of connection then use a telephone adapter An adapter...

Page 36: ...then connect it directly to the telephone adapter Connecting to a distinctive ring service A distinctive ring service lets you have multiple telephone numbers on one telephone line Each telephone numb...

Page 37: ...ettings 2 Do the following Set Speaker Mode to Always On Set Speaker Volume to High Enable Ringer Volume Con guring the e mail SMTP settings Con gure the Simple Mail Transfer Protocol SMTP settings to...

Page 38: ...ail Gmail iCloud Mail Mail com NetEase Mail mail 126 com NetEase Mail mail 163 com NetEase Mail mail yeah net Outlook Live or Microsoft 365 QQ Mail Sina Mail Sohu Mail Yahoo Mail Zoho Mail Notes If yo...

Page 39: ...t password Note Make sure that the Third Party Access Security setting is enabled on your account For more information go to the Comcast X nity Connect help page GmailTM Note Make sure that two step v...

Page 40: ...Your e mail address SMTP Server Authentication Login Plain Device Initiated E mail Use Device SMTP Credentials Device UserID Your e mail address Device Password App password Note To create an app pas...

Page 41: ...rization password is provided when IMAP SMTP service or POP3 SMTP service is enabled NetEase Mail mail 163 com Note Make sure that the SMTP service is enabled on your account To enable the service fro...

Page 42: ...Live or Microsoft 365 These settings apply to outlook com and hotmail com e mail domains and Microsoft 365 accounts Setting Value Primary SMTP Gateway smtp office365 com Primary SMTP Gateway Port 587...

Page 43: ...k Settings Account and then from the POP3 IMAP SMTP Exchange CardDAV CalDAV Service section click Generate authorization code Sina Mail Note Make sure that the POP3 SMTP service is enabled on your acc...

Page 44: ...ssword Note The independent password is provided when IMAP SMTP service or POP3 SMTP service is enabled Yahoo Mail Setting Value Primary SMTP Gateway smtp mail yahoo com Primary SMTP Gateway Port 587...

Page 45: ...Speci c Passwords section click Generate New Password Loading paper and specialty media Setting the size and type of the specialty media The trays automatically detect the size of plain paper For spe...

Page 46: ...sure that the guides t snugly against the paper Notes Load letterhead facedown with the header toward the front of the tray for one sided printing Load letterhead faceup with the header toward the ba...

Page 47: ...sert the tray If necessary set the paper size and paper type from the control panel to match the paper loaded Loading the multipurpose feeder 1 Open the multipurpose feeder Set up install and con gure...

Page 48: ...ou are loading 5 From the control panel set the paper size and paper type to match the paper loaded Linking trays 1 From the home screen touch Settings Paper Tray Con guration select a paper source 2...

Page 49: ...the printer and the computer to the same network For more information on connecting the printer to a network see Connecting the printer to a Wi Fi network on page 55 Connect the computer to the print...

Page 50: ...xmark print driver To install the driver see Installing the printer software on page 49 4 Add the printer Updating rmware To enhance printer performance and x issues update the printer rmware regularl...

Page 51: ...applications then do the following a Click Apps select the application Con gure b Click Export or Import Adding available options in the print driver For Windows users 1 Open the printers folder 2 Se...

Page 52: ...e printer 2 Unplug the power cord from the electrical outlet and then from the printer 3 Unpack the optional tray and then remove all packing material 4 Align the printer with the optional tray and th...

Page 53: ...he printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer and then unplug the power cord from the electrical outlet 2 Open the controller board access d...

Page 54: ...4 Locate the ISD connector 5 Insert the card to the ISD connector Set up install and con gure 54...

Page 55: ...uct and easily accessible Networking Connecting the printer to a Wi Fi network Make sure that Active Adapter is set to Auto From the home screen touch Settings Network Ports Network Overview Active Ad...

Page 56: ...ith your access point A wireless network adapter is installed in your printer For more information see the instructions that came with the adapter Active Adapter is set to Auto From the home screen to...

Page 57: ...er display To show the password enable the password peek icon From the home screen touch Settings Security Miscellaneous Enable Password PIN Reveal To know the password of the Wi Fi Direct network wit...

Page 58: ...k after disconnecting from the Wi Fi Direct network Deactivating the Wi Fi network 1 From the home screen touch Settings Network Ports Network Overview Active Adapter Standard Network 2 Follow the ins...

Page 59: ...select the COM port from the list 4 Set the COM port parameters in Device Manager Notes Serial printing reduces printing speed Make sure that the serial cable is connected to the serial port on your...

Page 60: ...Device Maintenance Out of Service Erase 2 Touch the Sanitize all information on nonvolatile memory check box and then touch ERASE 3 Touch Start initial setup wizard or Leave printer offline and then...

Page 61: ...nd NAND ash memory Both types store the operating system printer settings and network information They also store scanner and bookmark settings and embedded solutions Intelligent storage drive ISD Som...

Page 62: ...ith the application 2 Select a printer 3 Print the document Printing from a mobile device using Lexmark Print Lexmark Print is a mobile printing solution for mobile devices running on AndroidTM versio...

Page 63: ...he printer are connected to the same network If the network has multiple wireless hubs then make sure that both devices are connected to the same subnet This application is supported only in some Appl...

Page 64: ...r print jobs then Busy appears on the display 2 From the display touch the document that you want to print If necessary con gure the print settings 3 Print the document To print another document touch...

Page 65: ...PIN Note When the limit is reached the print jobs for that user name are deleted Con dential Job Expiration Set an individual expiration time for each held job before it is automatically deleted from...

Page 66: ...Print For Macintosh users Using AirPrint 1 With a document open choose File Print 2 Select a printer and then from the drop down menu following the Orientation menu choose PIN Printing 3 Enable Print...

Page 67: ...tor Sheets Between Copies 2 Print the document Canceling a print job 1 From the home screen touch 2 Select the job to cancel Note You can also cancel a job by touching Job Queue Adjusting toner darkne...

Page 68: ...dia such as magazine clippings Place the document facedown in the corner with the arrow Making copies 1 Load an original document into the ADF tray or on the scanner glass Note To avoid a cropped imag...

Page 69: ...sided to 2 sided 4 Copy the document Reducing or enlarging copies 1 Load an original document into the ADF tray or on the scanner glass 2 From the home screen touch Copy Settings Scale select a scale...

Page 70: ...rd on the scanner glass 2 From the home screen touch Copy Copy From 3 Touch ID Card 4 Copy the card Creating a copy shortcut 1 From the home screen touch Copy 2 Con gure the settings and then touch 3...

Page 71: ...postcards or photos transparencies photo paper or thin media such as magazine clippings Place the document facedown in the corner with the arrow Sending an e mail Before you begin make sure that the...

Page 72: ...fax Note Make sure that fax is con gured For more information see the Setting up the printer to fax section Using the control panel 1 Load an original document into the ADF tray or on the scanner gla...

Page 73: ...or more information see the Setting up the printer to fax section 1 From the home screen touch Fax To 2 Enter the recipient number and then touch Done 3 Con gure the settings and then touch 4 Create a...

Page 74: ...e Setting up the printer to fax section 1 From the home screen touch Settings Fax Fax Setup Fax Receive Settings Holding Faxes 2 Select a mode Forwarding a fax Note Make sure that analog fax or etherF...

Page 75: ...3 In the Fax Forwarding menu select Forward or Print and Forward 4 In the Forward to menu select the destination type and then type the shortcut number 5 Apply the changes Fax 75...

Page 76: ...er and the printer are connected to the same network For Windows users Using Lexmark ScanBack Utility 1 From the computer run Lexmark ScanBack Utility and then click Next Note To download the utility...

Page 77: ...puter on page 49 1 Load an original document into the automatic document feeder or on the scanner glass 2 From the computer do either of the following Open Image Capture Open Printers Scanners and the...

Page 78: ...ating a network folder shortcut 1 Open a web browser and then type the printer IP address in the address eld Notes View the printer IP address on the printer home screen The IP address appears as four...

Page 79: ...r and then touch Scan Here If the USB Drive screen does not appear then touch USB Drive on the control panel 4 Scan the document Warning Potential Damage To avoid loss of data or printer malfunction d...

Page 80: ...s USB Drive Flash Drive Scan Flash Drive Print Network Ports Network Overview Wireless Wi Fi Direct Mobile Services Management Ethernet TCP IP SNMP IPSec 802 1x LPD Con guration HTTP FTP Settings Thin...

Page 81: ...1 Custom Text 2 Specify the information to appear on the home screen Date and Time Con gure Current Date and Time Manually Set Date and Time Date Format MM DD YYYY Time Format 12 hour A M P M Time Zo...

Page 82: ...ingle Cartridge Alarm Off Speaker Mode Always On Ringer Volume Off Con gure the sound settings of the printer Screen Timeout 5 300 seconds 60 Set the idle time in seconds before the display shows the...

Page 83: ...ng Remote Operator Panel Menu item Description External VNC Connection Don t Allow Allow Connect an external Virtual Network Computing VNC client to the remote control panel Authentication Type None S...

Page 84: ...e primary SMTP server for sending e mail E mail Alerts Setup E mail Setup Primary SMTP Gateway Port 25 Enter the port number of the primary SMTP server E mail Alerts Setup E mail Setup Secondary SMTP...

Page 85: ...Setup Use Active Directory Device Credentials Off Enable user credentials and group designations to connect to the SMTP server E mail Alerts Setup E mail Setup Device Userid Specify the user ID to con...

Page 86: ...before the printer performs an automatic reboot Error Prevention Auto Reboot Auto Reboot Counter Show a read only information of the reboot counter Error Prevention Auto Reboot Reset Auto Reboot Coun...

Page 87: ...the printer from Deep Sleep mode by touching the printer display Timeouts Sleep Mode 1 114 minutes 15 Set the idle time before the printer begins operating in Sleep mode Timeouts Hibernate Timeout Di...

Page 88: ...menu item appears only when a keyboard is attached to the printer Key Repeat Rate 0 5 30 30 Set the number of presses per second for a repeating key Note This menu item appears only when a keyboard i...

Page 89: ...e fax settings Restore app settings Restore the printer factory default settings Maintenance Con guration Menu Menu item Description USB Con guration USB PnP 1 2 Change the USB driver mode of the prin...

Page 90: ...Paper Set the paper source that the user lls when a prompt to load paper appears Note For Multipurpose Feeder to appear in the Paper menu set Con gure MP to Cassette Tray Con guration Envelope Prompts...

Page 91: ...orms into the intelligent storage drive ISD Note The printer must have an ISD installed Printer Emulations Enable Prescribe Off On Activate Prescribe Note The Prescribe license must be installed Print...

Page 92: ...slows down the overall performance of the printer Device Operations Panel Menus Off On Enable access to the printer menus from the control panel Device Operations Safe Mode Off On Set the printer to o...

Page 93: ...it is not then the printer margins must be reset Scanner Con guration Scanner Manual Registration Front ADF Registration Rear ADF Registration Flatbed Registration Manually register the atbed and ADF...

Page 94: ...u item Description Asset Tag Specify the identity of the printer The maximum length is 32 characters Printer s Location Specify the printer location The maximum length is 63 characters Contact Specify...

Page 95: ...aper source for the separator sheet Pages per Side Off 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side Print multiple page imag...

Page 96: ...when an ISD is installed Download Target RAM Disk Specify where to save all permanent resources that have been downloaded to the printer Note This menu item appears only when an ISD is installed Reso...

Page 97: ...item appears only when an intelligent storage drive ISD is installed Accounting Log Frequency Daily Weekly Monthly Specify how often the printer creates a log le Log Action at End of Frequency None E...

Page 98: ...e All Logs Specify how the printer responds when ISD usage reaches the maximum limit 100MB URL to Post Log Specify where the printer posts job accounting logs E mail Address to Send Logs Specify the e...

Page 99: ...Wait Timeout Off On 40 seconds Enable the printer to wait for more data before canceling a print job Note An asterisk next to a value indicates the factory default setting PCL Menu item Description Fo...

Page 100: ...line Auto LF after CR Off On Set the printer to perform a line feed after a carriage return control command Tray Renumber Assign MP Feeder Assign Tray x Assign Manual Paper Assign Manual Envelope Con...

Page 101: ...te When Auto Fit is set to On Scaling is automatically set to Best Fit Orientation Portrait Landscape Reverse Portrait Reverse Landscape Specify the orientation of text and graphics on the page Note A...

Page 102: ...t to a value indicates the factory default setting Media Con guration Universal Setup Menu item Description Units of Measure Inches Millimeters Specify the unit of measurement for the universal paper...

Page 103: ...tion Portrait Landscape 2 scans per side Off On Assign a scan size name and con gure the scan settings Media Types Menu item Description Plain Paper Card Stock Recycled Labels Bond Envelope Rough Enve...

Page 104: ...or sheet Pages per Side Off 2 Portrait pages 4 Portrait pages 2 Landscape pages 4 Landscape pages Specify the number of page images to print on one side of a sheet of paper Print Page Borders Off On P...

Page 105: ...ground color or image noise from the original document Auto Center Off On Align the content at the center of the page Scan Edge to Edge Off On Scan the original document from edge to edge Note An aste...

Page 106: ...elect a fax mode Fax Setup General Fax settings Menu item Description Fax Name Specify your fax ID Fax Number Specify your fax number Fax ID Fax Name Fax Number Set the fax ID to use during fax negoti...

Page 107: ...ine is connected to the correct port on the printer Note Events are detected immediately Enable Extension in Use Support Off On Determine whether a telephone line is used by another device such as ano...

Page 108: ...Standard Fine Super Fine Ultra Fine Set the resolution of the scanned image Note A higher resolution increases fax transmission time and requires more memory Original Size List of paper sizes Mixed S...

Page 109: ...color intensity during scanning Contrast Best for Content 0 1 2 3 4 5 Set the contrast of the output Background Removal Level 4 to 4 0 Adjust the amount of background visible on a scanned image Scan...

Page 110: ...nning Off On Turn on scanning of custom jobs by default Note This menu item appears only when an intelligent storage drive ISD is installed Scan Preview Off On Show a preview of the scan on the displa...

Page 111: ...ator sheets when printing Separator Sheet Source Tray X 1 Specify the paper source for the separator sheet Output Bin Standard Bin Specify the output bin for received faxes Fax Footer On Off Print the...

Page 112: ...or Triple Rings Only Set a distinctive ring pattern for incoming fax Auto Answer On Off Set the printer to receive fax automatically Manual Answer Code 0 9 9 Manually enter a code on the telephone nu...

Page 113: ...Cover Page Menu item Description Fax Cover Page Off by Default On by Default Never Use Always Use Con gure the settings for the fax cover page Include To eld Off On Include From eld Off On From Includ...

Page 114: ...ource Tray x 1 Specify the paper source for printing logs Logs Display Remote Fax Name Dialed Number Identify the sender by remote fax name or fax number Enable Job Log On Off View a summary of all fa...

Page 115: ...t setting SIP Settings Menu item Description Proxy Specify the IP address of the system that converts the phone number to an IP address where the fax is sent Registrar Specify a name or IP address of...

Page 116: ...Specify the user name used with the H 323 gateway Password Specify the password for the H 323 gateway Enable Fast Start Off On Enable Fast Start Disable H 245 Tunneling Off On Disable H 323 Tunneling...

Page 117: ...er E mail Settings menu are not shown Primary SMTP Gateway Type the IP address or host name of the primary SMTP server Primary SMTP Gateway Port 1 65535 25 Enter the port number of the primary SMTP se...

Page 118: ...Prompt user Specify whether credentials are required for user initiated e mail Use Active Directory Device Credentials Off On Enable user credentials and group destinations to connect to the SMTP ser...

Page 119: ...ce of the original document Fax Resolution Standard Fine Super Fine Ultra Fine Set the fax resolution Sides Off Short Edge Long Edge Specify the orientation of the original document when scanning on b...

Page 120: ...erver port number of your secondary or backup SMTP server SMTP Timeout 5 30 seconds 30 Set the time before the printer times out if the SMTP server does not respond Reply Address Specify a reply addre...

Page 121: ...connect to the SMTP server Device Password Kerberos 5 REALM Specify the realm for the Kerberos 5 authentication protocol NTLM Domain Specify the domain name for the NTLM security protocol Disable SMTP...

Page 122: ...nt storage drive ISD is installed Content Type Text Text Photo Photo Graphics Improve the output result based on the content type of the original document Color Black and White Gray Color Auto Set the...

Page 123: ...edge Note An asterisk next to a value indicates the factory default setting Admin Controls Menu item Description Max E mail Size 0 65535 0 Set the allowable le size for each e mail Size Error Message...

Page 124: ...Off On Set the printer to scan the rst set of original documents using the speci ed settings and then scan the next set with the same or different settings Note This menu item appears only when an IS...

Page 125: ...kle Off Auto Contrast Enhance Off Con gure the settings for optical character recognition OCR Note This menu item appears only if you have purchased and installed an OCR solution PDF Settings PDF Vers...

Page 126: ...n Portrait Landscape Specify the orientation of the original document Original Size Mixed Sizes Set the paper size of the original document Sides Off Long Edge Short Edge Specify the orientation when...

Page 127: ...ext Default 5 95 75 Set the quality of text on the scanned image Text Photo Default 5 95 75 Set the quality of text and photo on the scanned image Photo Default 5 95 50 Set the quality of photo on the...

Page 128: ...Auto Contrast Enhance Off Con gure the settings for optical character recognition OCR Note This menu item appears only if you have purchased and installed an OCR solution PDF Settings PDF Version 1 5...

Page 129: ...ientation of the original document when scanning on both sides of the document File Name Specify the le name of the scanned image Note An asterisk next to a value indicates the factory default setting...

Page 130: ...hen scan the next set with the same or different settings Note This menu item appears only when an ISD is installed Scan Preview Off On Show a scan preview of the original document Note This menu item...

Page 131: ...ple page images when using Pages per Side menu Pages per Side Orientation Auto Landscape Portrait Specify the orientation of multiple page images when using Pages per Side menu Pages per Side Border N...

Page 132: ...ration settings Network Job Timeout Off On 90 seconds Set the time before the printer cancels a network print job Banner Page Off On Print a banner page Scan to PC Port Range Specify a valid port rang...

Page 133: ...into the wireless settings of the access point Compatibility 802 11b g n 2 4GHz 802 11a b g n ac 2 4GHz 5GHz 802 11a n ac 5GHz Specify the standard for the Wi Fi network Note 802 11a b g n ac 2 4GHz 5...

Page 134: ...lly Assigned IPv6 Router Address Pre x All IPv6 Addresses All IPv6 Router Addresses Enable and con gure IPv6 settings in the printer Network Address UAA LAA View the network addresses PCL SmartSwitch...

Page 135: ...ff Set the printer to connect directly to Wi Fi devices Wi Fi Direct Name Specify the name of the Wi Fi Direct network Wi Fi Direct Password Set the password to authenticate and validate users on a Wi...

Page 136: ...s Altitude More Options Note An asterisk next to a value indicates the factory default setting Mobile Services Management Menu item Description Enable IPP Print On Off Allow printing from mobile devic...

Page 137: ...tup menu PS SmartSwitch Off On Set the printer to switch automatically to PostScript emulation when a print job requires it regardless of the default printer language Note When this setting is disable...

Page 138: ...ckup DNS Address 2 Backup DNS Address 3 Domain Search Order Specify a list of domain names to locate the printer and its resources that reside in different domains on the network Enable DDNS Off On Up...

Page 139: ...00000 Kilobits second TLS Support Enable TLSv1 0 Off Enable TLSv1 1 Off Enable TLSv1 2 On Enable the Transport Layer Security protocol SSL Cipher List Specify the cipher algorithms to use for the SSL...

Page 140: ...k next to a value indicates the factory default setting IPSec Note This menu appears only in network printers or printers that are attached to print servers Menu item Description Enable IPSec Off On E...

Page 141: ...when Base Con guration is set to Secure IPSec Device Certi cate Specify an IPSec certi cate Note This menu item appears only when Enable IPSec is set to On Pre Shared Key Authenticated Connections Ho...

Page 142: ...t servers Menu item Description LPD Timeout 0 65535 seconds 90 Set the time out value to stop the Line Printer Daemon LPD server from waiting inde nitely for hung or invalid print jobs LPD Banner Page...

Page 143: ...TFTP Other Settings HTTPS Device Certi cate default View the HTTP device certi cate used on the printer Other Settings Timeout for HTTP FTP Requests 30 Specify the amount of time before the server co...

Page 144: ...menu item appears only when an ISD is installed Mac Binary PS Auto On Off Set the printer to process Macintosh binary PostScript print jobs Notes Auto processes print jobs from computers using either...

Page 145: ...cess Use Pro les Cancel Jobs at the Device Change Language Internet Printing Protocol IPP Initiate Scans Remotely B W Print Color Print Network Folder Scan Control access to the printer functions Note...

Page 146: ...unts Menu item Description Manage Groups Permissions Show a list of all saved groups in the printer Add User User Name Password User Name Password PIN Create local accounts and specify their access to...

Page 147: ...Authorization Messages 5 Messages Generated Internally by Syslogs 6 Line Printer Subsystem 7 Network News Subsystem 8 UUCP Subsystem 9 Clock Daemon 10 Security Authorization Messages 11 FTP Daemon 12...

Page 148: ...administrator when the log becomes full and begins to overwrite the oldest entries Log Full Behavior Wrap Over Oldest Entries E mail Log Then Delete All Entries Resolve log storage issues when the lo...

Page 149: ...1 60 minutes 5 Specify the lockout duration Web Login Timeout 1 120 minutes 10 Specify the delay for a remote login before the user is logged off automatically Note An asterisk next to a value indica...

Page 150: ...later Require All Jobs to be Held Off On Set the printer to hold all print jobs Keep duplicate documents Off On Set the printer to keep all documents with the same le name Note An asterisk next to a...

Page 151: ...nting Default Print Permission Login User Name Password User Name Set the default login for Print Permission Security Reset Jumper Enable Guest access No Effect Specify user access to the printer Note...

Page 152: ...nu Settings Page Print a report that contains the printer menus Device Menu item Description Device Information Print a report that contains information about the printer Device Statistics Print a rep...

Page 153: ...200 completed fax jobs Fax Call Log Print a report about the last 100 attempted received and blocked calls Network Menu item Description Network Setup Page Print a page that shows the con gured networ...

Page 154: ...Printing the Menu Settings Page From the home screen touch Settings Reports Menu Settings Page Use printer menus 154...

Page 155: ...ick Custom Supply Noti cations 4 Select a noti cation for each supply item 5 Apply the changes Setting up e mail alerts Con gure the printer to send e mail alerts when supplies are low when paper must...

Page 156: ...ts It can also affect warranty coverage Damage caused by the use of third party parts and supplies is not covered by the warranty All life indicators are designed to function with Lexmark parts and su...

Page 157: ...B5X00 55B6X00 Corporate Return Program toner cartridge 55B100E 55B200E 55B300E 55B400E 55B500E 55B600E High yield Corporate Return Program toner cartridge 55B1H0E 55B2H0E 55B3H0E 55B4H0E 55B5H0E 55B6H...

Page 158: ...d supplies Replacing the toner cartridge 1 Open the front door Warning Potential Damage To prevent damage from electrostatic discharge touch any exposed metal frame of the printer before accessing or...

Page 159: ...g unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum Doing so may affect the qualit...

Page 160: ...ert the imaging unit 8 Close the door Replacing the imaging unit 1 Open the front door Warning Potential Damage To prevent damage from electrostatic discharge touch any exposed metal frame of the prin...

Page 161: ...2 Remove the used imaging unit Maintain the printer 161...

Page 162: ...ner cartridge until it clicks into place Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Wa...

Page 163: ...Replacing the tray 1 Remove the used tray 2 Unpack the new tray 3 Insert the new tray Replacing the pick roller assembly 1 Turn off the printer 2 Unplug the power cord from the electrical outlet and...

Page 164: ...3 Open the front door 4 Remove the imaging unit 5 Close the front door 6 Remove the tray Maintain the printer 164...

Page 165: ...7 Position the printer on its side 8 Remove the used pick roller assembly 9 Unpack the new pick roller assembly Note To avoid contamination make sure that your hands are clean Maintain the printer 165...

Page 166: ...nit 14 Close the front door 15 Connect the power cord to the printer and then to the electrical outlet CAUTION POTENTIAL INJURY To avoid the risk of re or electrical shock connect the power cord to an...

Page 167: ...1 Remove the tray and then remove the used separator roller 2 Unpack the new separator roller Note To avoid contamination make sure that your hands are clean 3 Insert the new separator roller 4 Inser...

Page 168: ...Replacing the ADF separator pad 1 Open door C 2 Remove the used ADF separator pad 3 Unpack the new ADF separator pad Maintain the printer 168...

Page 169: ...4 Insert the new separator pad until it clicks into place 5 Close the door Maintain the printer 169...

Page 170: ...not covered by the printer warranty 1 Turn off the printer and then unplug the power cord from the electrical outlet 2 Remove paper from the standard bin and multipurpose feeder 3 Remove any dust lin...

Page 171: ...et and then turn on the printer CAUTION POTENTIAL INJURY To avoid the risk of re or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is ne...

Page 172: ...glass Scanner glass 3 Close the scanner cover Cleaning the pick roller assembly 1 Turn off the printer 2 Unplug the power cord from the electrical outlet and then from the printer Maintain the printer...

Page 173: ...3 Open the front door 4 Remove the imaging unit 5 Close the front door 6 Remove the tray Maintain the printer 173...

Page 174: ...7 Position the printer on its side 8 Remove the pick roller assembly 9 Apply isopropyl alcohol to a soft lint free cloth and then wipe the pick roller assembly Maintain the printer 174...

Page 175: ...N POTENTIAL INJURY To avoid the risk of re or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible 1...

Page 176: ...re people to lift it safely CAUTION POTENTIAL INJURY To avoid the risk of re or electrical shock use only the power cord provided with this product or the manufacturer s authorized replacement CAUTION...

Page 177: ...g movements Make sure that your ngers are not under the printer when you set it down Make sure that there is adequate clearance around the printer Note Damage to the printer caused by improper moving...

Page 178: ...pages on page 184 Dark print on page 185 Fine lines are not printed correctly on page 186 Folded or wrinkled paper on page 187 Gray background on page 188 Horizontal light bands on page 198 Incorrect...

Page 179: ...nance 9 00 Printer had to restart Last job may be incomplete Touch Continue to clear the message and continue printing 11 12 11 22 Load source with type size orientation Load the indicated tray with p...

Page 180: ...For more information see Loading the multipurpose feeder on page 47 29 08 Remove packaging imaging unit 1 Open door A 2 Remove the imaging unit 3 Remove the toner cartridge from the imaging unit 4 Rem...

Page 181: ...following Touch Cancel job to clear the message Print the document in several parts or send it to another printer Install more printer memory 39 1 Complex page some data may not have printed Try one o...

Page 182: ...e problem persists then replace the cartridge 55 1 Error reading USB drive Remove USB Remove the ash drive to continue 55 2 Error reading USB hub Remove hub Remove the USB hub to continue 61 Defective...

Page 183: ...iginal document one page at a time dial the fax number and then scan the document 72 01 E mail SMTP server not set up Contact system administrator Try either of the following Set up your e mail functi...

Page 184: ...in the rear door on page 227 200 06 200 06e Paper jam jam header xxx yy See Paper jam in the multipurpose feeder on page 216 232 x3 Paper jam jam header xxx yy See Paper jam in the duplex unit on pag...

Page 185: ...may affect the quality of future print jobs b Insert the imaging unit c Print the document Is the printer printing blank or white pages Contact customer support The problem is solved Dark print Note...

Page 186: ...es Are you printing on textured or rough paper Go to step 4 Go to step 6 Step 4 a Replace textured or rough paper with plain paper b Print the document Is the print too dark Go to step 5 The problem i...

Page 187: ...b Print the document Are ne lines printed correctly The problem is solved Contact customer support Folded or wrinkled paper Note Before solving the problem print the Print Quality Test Pages From the...

Page 188: ...the printer control panel From the home screen touch Settings Paper Tray Con guration Paper Size Type b Print the document Is the paper folded or wrinkled Contact customer support The problem is solve...

Page 189: ...gray background appear on prints Go to step 4 The problem is solved Step 4 a Remove and then insert the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light Extended ex...

Page 190: ...ces or Print dialog Notes Make sure that the setting matches the paper loaded You can also change the setting on the printer control panel From the home screen touch Settings Paper Tray Con guration P...

Page 191: ...step 3 The problem is solved Step 3 a Depending on your operating system specify the paper type from the Printing Preferences or Print dialog Notes Make sure that the setting matches the paper loaded...

Page 192: ...t Is the print light Go to step 6 The problem is solved Step 6 a Check the status of the toner cartridge From the home screen touch Settings Reports Device Device Statistics b From the Supply Informat...

Page 193: ...tus of the imaging unit From the home screen touch Settings Reports Device Device Statistics b From the Supply Information section of the pages printed check the status of the imaging unit Is the imag...

Page 194: ...3 Print on the other side of the paper a Remove paper ip it over and then reload paper b Print the document Is the paper curled Go to step 4 The problem is solved Step 4 a Load paper from a fresh pac...

Page 195: ...Make sure that you are printing on a supported paper b Print the document Is the print crooked or skewed Contact customer support The problem is solved Solid black pages Note Before solving the proble...

Page 196: ...ntact is not bent or out of place Does the imaging unit have damage Go to step 4 Contact customer support Step 4 a Replace the imaging unit b Print the document Is the printer printing solid black pag...

Page 197: ...from the Printing Preferences or Print dialog Notes Make sure that the setting matches the paper loaded in the tray You can also change the setting on the printer control panel From the home screen to...

Page 198: ...on the printer control panel From the home screen touch Settings Paper Tray Con guration Paper Size Type b Print the document Does toner easily rub off Contact customer support The problem is solved H...

Page 199: ...quality of future print jobs b Print the document Do horizontal light bands appear on prints Go to step 4 The problem is solved Step 4 a Replace the imaging unit b Print the document Do horizontal li...

Page 200: ...e Do vertical light bands appear on prints Go to step 4 The problem is solved Step 4 a Replace the toner cartridge b Print the document Do vertical light bands appear on prints Contact customer suppor...

Page 201: ...d Vertical dark bands Note Before solving the problem print the Print Quality Test Pages From the home screen touch Settings Troubleshooting Print Quality Test Pages Action Yes No Step 1 a Check if th...

Page 202: ...r streaks Note Before solving the problem print the Print Quality Test Pages From the home screen touch Settings Troubleshooting Print Quality Test Pages Action Yes No Step 1 a Check if the printer is...

Page 203: ...4 The problem is solved Step 4 a Replace the imaging unit b Print the document Do vertical dark lines or streaks appear on prints Contact customer support The problem is solved Vertical dark streaks...

Page 204: ...s with missing images appear on prints Go to step 3 The problem is solved Step 3 a Check if the printer is using a genuine and supported Lexmark toner cartridge Note If the toner cartridge is not supp...

Page 205: ...distance and then contact customer support Step 2 a Replace the affected supply item b Print the document Do the repeating defects appear Contact customer support The problem is solved Print jobs do...

Page 206: ...rint driver b Print the document Is the document printed The problem is solved Contact customer support Con dential and other held documents do not print Action Yes No Step 1 a From the control panel...

Page 207: ...ob individually Are the documents printed The problem is solved Go to step 4 Step 4 a Delete some held jobs to free up printer memory b Print the documents Are the documents printed The problem is sol...

Page 208: ...ray The problem is solved Contact customer support Slow printing Action Yes No Step 1 Make sure that the printer cable is securely connected to the printer and to the computer print server option or o...

Page 209: ...ol panel Heavier paper prints more slowly Paper narrower than letter A4 and legal may print more slowly b Print the document Is the printer printing slow Go to step 6 The problem is solved Step 6 a Ma...

Page 210: ...roperly grounded electrical outlet that is near the product and easily accessible Is the printer responding The problem is solved Go to step 2 Step 2 Check if the electrical outlet is turned off by a...

Page 211: ...ash drive Action Yes No Step 1 Check if the printer is not busy processing another print copy scan or fax job Is the printer ready Go to step 3 Go to step 2 Step 2 Wait for the printer to nish proces...

Page 212: ...he ash drive Does the printer recognize the ash drive The problem is solved Contact customer support Enabling the USB port From the home screen touch Settings Network Ports USB Enable USB Port Clearin...

Page 213: ...n the paper edges before loading Do not use paper that has been cut or trimmed by hand Do not mix paper sizes weights or types in the same tray Make sure that the paper size and type are set correctly...

Page 214: ...Jam locations 1 Automatic document feeder 2 Standard bin 3 Multipurpose feeder 4 Trays 5 Duplex unit 6 Rear door Troubleshoot a problem 214...

Page 215: ...he ADF tray 2 Open door C 3 Remove the jammed paper Note Make sure that all paper fragments are removed 4 Close door C Paper jam in the standard bin 1 Raise the scanner and then remove the jammed pape...

Page 216: ...in the multipurpose feeder 1 Remove paper from the multipurpose feeder 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Close the multipurpose feeder 4 Open the front do...

Page 217: ...rior areas of the printer 5 Remove the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality...

Page 218: ...nside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Note Make sure that all paper fragments are removed 7 Insert the imagin...

Page 219: ...9 Open the multipurpose feeder 10 Flex fan and align the paper edges before loading Troubleshoot a problem 219...

Page 220: ...y 1 Remove the tray 2 Open the front door Warning Potential Damage To prevent damage from electrostatic discharge touch any exposed metal frame of the printer before accessing or touching interior are...

Page 221: ...se the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum Doing so may affe...

Page 222: ...o cool before touching it Note Make sure that all paper fragments are removed 5 Insert the imaging unit 6 Close the front door and then insert the tray 7 Open the rear door CAUTION HOT SURFACE The ins...

Page 223: ...8 Remove the jammed paper Note Make sure that all paper fragments are removed 9 Close the rear door Troubleshoot a problem 223...

Page 224: ...all paper fragments are removed 3 Insert the tray Paper jam in the duplex unit 1 Open the front door Warning Potential Damage To prevent damage from electrostatic discharge touch any exposed metal fra...

Page 225: ...se the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum Doing so may affe...

Page 226: ...the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Note Make sure that all paper fragments are removed 4 Insert the imaging unit 5...

Page 227: ...ments are removed 9 Close the duplex unit 10 Insert the tray Paper jam in the rear door 1 Open the front door Warning Potential Damage To prevent damage from electrostatic discharge touch any exposed...

Page 228: ...se the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum Doing so may affe...

Page 229: ...of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 4 Remove the jammed paper Note Make sure that all paper fragments are remove...

Page 230: ...Notes View the IP address on the home screen An IP address appears as four sets of numbers separated by periods such as 123 123 123 123 b Access the EWS Can you open the EWS The problem is solved Go t...

Page 231: ...Access the EWS Can you open the EWS The problem is solved Contact customer support Cannot connect the printer to the Wi Fi network Action Yes No Step 1 Make sure that Active Adapter is set to Auto Fro...

Page 232: ...region mismatch To correct this problem purchase a cartridge with the correct region that matches the printer region or purchase a worldwide cartridge The rst number in the message after 42 indicates...

Page 233: ...two ngers for 15 seconds When a con rmation dialog box appears touch Continue If you do not want to accept these risks then remove the third party supply or part from your printer and install a genuin...

Page 234: ...blem is solved Go to step 2 Step 2 a From the document that you are trying to print open the Print dialog box and then select Collate b Print the document Is the document collated correctly The proble...

Page 235: ...ct customer support Paper frequently jams Action Yes No Step 1 a Remove the tray b Check if paper is loaded correctly Notes Make sure that the paper guides are positioned correctly Make sure that the...

Page 236: ...b In the Jam Recovery menu touch On or Auto c Print the document Are the jammed pages reprinted The problem is solved Contact customer support E mailing problems Disabling the SMTP server not set up e...

Page 237: ...on page 37 Can you send an e mail The problem is solved Go to step 3 Step 3 Make sure that the printer is connected to a network and that the network is connected to the Internet Can you send an e ma...

Page 238: ...k if it is working properly If you are using the On Hook Dial feature then turn up the volume to check if you hear a dial tone Can you hear a dial tone Go to step 5 Go to step 4 Step 4 Check the telep...

Page 239: ...nalog connection on the PBX If none exists then consider installing an analog telephone line for the fax machine Can you send or receive a fax The problem is solved Go to step 6 Step 6 Temporarily dis...

Page 240: ...r source is not empty Can you receive faxes The problem is solved Go to step 2 Step 2 Check the ring count delay settings From the home screen touch Settings Fax Fax Setup Fax Receive Settings Rings t...

Page 241: ...nected to the Internet Can you send or receive faxes using etherFAX The problem is solved Go to step 2 Step 2 Make sure that etherFAX is set up correctly a From the home screen touch Settings Fax Fax...

Page 242: ...in Controls b In the Max Speed menu select a lower transmission speed Is the fax print quality satisfactory The problem is solved Contact customer support Missing information on the fax cover page Act...

Page 243: ...the copy job successful Go to step 3 Go to step 2 Step 2 a Turn off the printer wait for about 10 seconds and then turn it back on b Scan the document Can you scan the document to a computer The prob...

Page 244: ...a network folder on page 78 Can you scan a document and save it to a network folder The problem is solved Go to step 2 Step 2 Make sure that the network folder path and format are correct For example...

Page 245: ...e that you use forward slashes when typing the share path d From the Authentication menu select your authentication method Note If Authentication is set to Use assigned username and password then in t...

Page 246: ...er left corner of the scanner glass c Copy the document or photo Is the copy quality satisfactory The problem is solved Go to step 2 Step 2 a Check the quality of the original document or photo b Adju...

Page 247: ...r USB cable is securely connected to the computer and the printer b Resend the scan job Is the scan job successful The problem is solved Go to step 2 Step 2 Check the le you want to scan a Make sure t...

Page 248: ...lectrical outlet CAUTION POTENTIAL INJURY To avoid the risk of re or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product...

Page 249: ...egistration or Rear ADF Registration Notes To align Front ADF Registration place the test page faceup short edge rst into the ADF To align Rear ADF Registration place the test page facedown short edge...

Page 250: ...These efficiencies result in fewer greenhouse emissions energy savings and natural resource savings Lexmark also offers recycling of packaging components in some countries or regions For more informat...

Page 251: ...ble in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equival...

Page 252: ...nce Inc in the United States and other countries Unauthorized use is strictly prohibited PCL is a registered trademark of the Hewlett Packard Company PCL is Hewlett Packard Company s designation of a...

Page 253: ...minated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0 1 by weight and 0 01 by weight for cadmium except for the exemption set in the Rule Lithium ion rechargeable battery T...

Page 254: ...urn the cartridges are also recycled To return Lexmark cartridges for reuse or recycling do the following 1 Go to www lexmark com recycle 2 Select the product that you want to recycle Static sensitivi...

Page 255: ...is certi ed as a Class I laser product conforming to the requirements of IEC 60825 1 2014 Class I laser products are not considered to be hazardous The laser system and printer are designed so there...

Page 256: ...inute then you can set the timeout only up to 60 minutes Setting the Sleep Mode Timeout to a low value reduces energy consumption but may increase the response time of the product Setting the Sleep Mo...

Page 257: ...t comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA Use a compliant telephone cord RJ 11 that is 26 AWG or larger when connecting this product to the public switched te...

Page 258: ...ed local or long distance transmission charges See your user documentation in order to program this information into your fax machine Notice to users of the Canadian telephone network This product mee...

Page 259: ...t of purchase if a BT adapter is required The Lexmark part number is 80D1873 Some parameters required for compliance with Spark s telepermit requirements are dependent on the equipment associated with...

Page 260: ...del go to http support lexmark com Modular component notice Wireless models contain the following modular component AzureWave AW CM467 SUR FCC ID TLZ CM467 IC 6100A CM467 To determine which modular co...

Page 261: ...al Inc 740 West New Circle Road Lexington KY 40550 USA The EEA EU authorized representative is Lexmark International Technology Hung ria Kft 8 Lechner d n fasor Millennium Tower III 1095 Budapest HUNG...

Page 262: ...smits in either the 2 4GHz 2 412 2 472 GHz in the UK or 5GHz 5 15 5 35 5 47 5 725 in the UK bands The maximum transmitter EIRP power output including antenna gain is 20dBm for both bands Federal Commu...

Page 263: ...s Lexmark part number 1021231 for parallel attach or 1021294 for USB attach Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Any questions rega...

Page 264: ...n requirements of the Electromagnetic Compatibility Regulations 2016 the Electrical Equipment Safety Regulations 2016 the Ecodesign for Energy Related Products and Energy Information Amendment EU Exit...

Page 265: ...product in transit to the Remarketer or the Lexmark designated location When warranty service involves the exchange of a product or part the item replaced becomes the property of the Remarketer or Le...

Page 266: ...For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty you may recover actual damages up to the limit set forth in the following...

Page 267: ...ot send the fax cover page from the computer 242 Card Copy setting up 23 cards copying 70 changing fax resolution 73 changing the wallpaper 24 checking the status of parts and supplies 155 cleaning ex...

Page 268: ...seals when printing 233 environmental settings 175 erasing printer memory 60 erasing intelligent storage drive 60 erasing printer memory 61 error codes 179 error messages 179 etherFAX using setting u...

Page 269: ...ing 60 installing 53 internal options 51 internal options adding print driver 51 J jagged image scanning from the ADF 247 jagged text scanning from the ADF 247 jam locations identifying 213 jammed pag...

Page 270: ...characteristics 13 paper frequently jams 235 paper guidelines 13 paper jam in automatic document feeder 215 in the optional tray 224 in the rear door 227 in the standard tray 220 paper jam in the dup...

Page 271: ...in the multipurpose feeder 216 in the optional tray 224 in the rear door 227 in the standard bin 215 in the standard tray 220 repeat print jobs 65 repeating defects on print 204 Replace cartridge prin...

Page 272: ...stalling 52 linking 48 loading 45 replacing 163 unlinking 48 troubleshooting cannot connect printer to Wi Fi 231 cannot open Embedded Web Server 230 print quality problems 178 printer is not respondin...

Page 273: ...sing Customer Support 24 using Display Customization 24 using genuine Lexmark parts and supplies 156 using the ADF copying 68 using the control panel 12 using the home screen 21 using the scanner glas...

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