Lexmark XC9225 User Manual Download Page 244

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Light print

Note:

Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings

Troubleshooting

Print Quality Test Pages

. For non-touch-screen printer models, press

navigate through the settings.

Action

Yes

Step 1

Perform Color Adjust.

From the control panel, navigate to:

Settings

Print

Quality

Advanced Imaging

Color Adjust

Print the document.

Is the print light?

Go to step 2.

The problem is
solved.

Step 2

Depending on your operating system, increase toner darkness
from the Printing Preferences or Print dialog.

Note:

You can also change the setting on the printer control

panel. Navigate to:

Settings

Print

Quality

Toner Darkness

Print the document.

Is the print light?

Go to step 3.

The problem is
solved.

Step 3

Turn off Color Saver.

From the control panel, navigate to:

Settings

Print

Quality

Color Saver

Print the document.

Is the print light?

Go to step 4.

The problem is
solved.

Troubleshooting

244

Summary of Contents for XC9225

Page 1: ...XC9225 XC9235 XC9245 XC9255 XC9265 MFPs User s Guide May 2020 www lexmark com Machine type s 7559 Models 098 198 398 598 798 ...

Page 2: ... screen applications 23 Customizing the home screen 23 Setting up Card Copy 23 Using Shortcut Center 23 Setting up Scan Center 24 Using Customer Support 24 Setting up Device Quotas 24 Using Display Customization 24 Managing bookmarks 25 Creating bookmarks 25 Creating folders 26 Managing contacts 26 Adding contacts 26 Adding groups 26 Editing contacts or groups 27 Deleting contacts or groups 27 Set...

Page 3: ...ights 48 Printing 49 Printing from a computer 49 Printing from a mobile device 49 Printing from a mobile device using Lexmark Mobile Print 49 Printing from a mobile device using Google Cloud Print 49 Printing from a mobile device using Mopria Print Service 49 Printing from a mobile device using AirPrint 50 Printing from a mobile device using Wi Fi Direct 50 Printing from a ﬂash drive 51 Supported ...

Page 4: ...al subscriber line 65 Setting up fax using VoIP telephone service 66 Setting up fax using cable modem connection 68 Setting up fax in countries or regions with different telephone wall jacks and plugs 70 Connecting to a distinctive ring service 73 Setting the fax date and time 73 Conﬁguring daylight saving time 73 Using the automatic document feeder and scanner glass 73 Sending a fax 74 Scheduling...

Page 5: ...ion Sent to Lexmark 85 Accessibility 86 Restore Factory Defaults 87 Maintenance 87 Visible Home Screen Icons 92 About this Printer 92 Print 93 Layout 93 Finishing 94 Setup 95 Quality 96 Job Accounting 98 XPS 99 PDF 99 PostScript 99 PCL 100 HTML 102 Image 102 Paper 103 Tray Conﬁguration 103 Media Conﬁguration 103 Bin Conﬁguration 105 Copy 106 Copy Defaults 106 Fax 110 Fax Defaults 110 E mail 123 E ...

Page 6: ...ccess 148 Google Cloud Print 148 Wi Fi Direct 149 Security 150 Login Methods 150 Schedule USB Devices 151 Security Audit Log 152 Login Restrictions 154 Conﬁdential Print Setup 154 Disk Encryption 155 Erase Temporary Data Files 156 Solutions LDAP Settings 156 Miscellaneous 156 Reports 157 Menu Settings Page 157 Device 157 Print 157 Shortcuts 157 Fax 158 Network 158 Help 158 Troubleshooting 159 Trou...

Page 7: ...69 Emptying the hole punch box 170 Ordering parts and supplies 172 Checking the status of parts and supplies 172 Using genuine Lexmark parts and supplies 172 Ordering toner cartridges 172 Ordering a photoconductor unit 173 Ordering a waste toner bottle 173 Ordering staple cartridges 173 Ordering maintenance kits 173 Conﬁguring supply notiﬁcations 174 Replacing parts and supplies 175 Replacing a to...

Page 8: ...ple ﬁnisher 221 Staple jam in the staple hole punch ﬁnisher 223 Staple jam in the booklet ﬁnisher 225 Troubleshooting 228 Network connection problems 228 Cannot open Embedded Web Server 228 Unable to read ﬂash drive 229 Enabling the USB port 229 Checking the printer connectivity 229 900 xy error 229 Hardware options problems 230 Cannot detect internal option 230 Defective ﬂash detected 230 Not eno...

Page 9: ...Poor fax print quality 265 Scanning problems 265 Adjusting scanner registration 265 Adjusting ADF registration 265 Cannot scan from a computer 266 Partial copies of document or photo 266 Poor copy quality 267 Scan job was not successful 267 Scanner does not close 268 Scanner does not respond 268 Scanning takes too long or freezes the computer 269 Contacting customer support 269 Upgrading and migra...

Page 10: ... 315 Adding available options in the print driver 316 Firmware 316 Exporting or importing a conﬁguration ﬁle 316 Updating ﬁrmware 316 Notices 318 Product information 318 Edition notice 318 Power consumption 322 Index 332 Contents 10 ...

Page 11: ... Do not use this product with extension cords multioutlet power strips multioutlet extenders or UPS devices The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of ﬁre property damage or poor printer performance CAUTION POTENTIAL INJURY Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power...

Page 12: ...0 kg 44 lb then it may require two or more people to lift it safely CAUTION POTENTIAL INJURY When moving the printer follow these guidelines to avoid personal injury or printer damage Make sure that all doors and trays are closed Turn off the printer and then unplug the power cord from the electrical outlet Disconnect all cords and cables from the printer If the printer has separate ﬂoor standing ...

Page 13: ...ly to be present This product is designed tested and approved to meet strict global safety standards with the use of speciﬁc manufacturer s components The safety features of some parts may not always be obvious The manufacturer is not responsible for the use of other replacement parts Refer service or repairs other than those described in the user documentation to a service representative This pro...

Page 14: ...roblems Information Center Go to http infoserve lexmark com Help Menu Pages Access the guides on the printer ﬁrmware or go to http support lexmark com Touch Screen Guide Go to http support lexmark com Product videos Go to http infoserve lexmark com idv Information on setting up and conﬁguring the accessibility features of your printer Lexmark Accessibility Guide Go to http support lexmark com Help...

Page 15: ... go to http support lexmark com In other countries and regions See the printed warranty that came with the printer Product Information Guide See the documentation that came with the printer or go to http support lexmark com Selecting a location for the printer Leave enough room to open trays covers and doors and to install hardware options Set up the printer near an electrical outlet CAUTION POTEN...

Page 16: ...to 30 C 50 to 86 F Storage temperature 10 to 40 C 14 to 104 F Allow the following recommended amount of space around the printer for proper ventilation 1 Top 400 mm 15 70 in 2 Rear 120 mm 4 80 in 3 Right side 400 mm 15 70 in 4 Front 444 5 mm 17 50 in 5 Left side 120 mm 4 80 in Printer conﬁgurations Note Make sure to conﬁgure the printer on a ﬂat sturdy and stable surface Learning about the printer...

Page 17: ...ard bin Conﬁgured model CAUTION TIPPING HAZARD Installing one or more options on your printer or MFP may require a caster base furniture or other feature to prevent instability causing possible injury For more information on supported conﬁgurations see www lexmark com multifunctionprinters Learning about the printer 17 ...

Page 18: ...ature or telephone during a lightning storm CAUTION POTENTIAL INJURY To avoid the risk of ﬁre or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible CAUTION POTENTIAL INJURY To avoid the risk of ﬁre or electrical shock use only the power cord provided with this product or the manufacturer s authori...

Page 19: ...wering machine to the printer and the telephone line Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region Note Remove the plug to access the port 4 LINE port Connect the printer to an active telephone line through a standard wall jack RJ 11 DSL ﬁlter or VoIP adapter or any other adapter that allows you to access ...

Page 20: ...er numbers or symbols in an input ﬁeld 5 Pause button Place a dial pause in a fax number 6 Start button Start a job depending on which mode is selected 7 Volume buttons Adjust the volume of the headset or speaker 8 Indicator light Check the status of the printer 9 Headset or speaker port Attach a headset or speaker 10 Stop or Cancel button Stop the current job 11 Clear all or Reset button Reset th...

Page 21: ...eady or processing data Solid amber The printer is in Sleep mode Blinking amber The printer is in Hibernate mode Using the home screen Note Your home screen may vary depending on your home screen customization settings administrative setup and active embedded solutions Touch To 1 Copy Make copies 2 E mail Send e mails 3 Settings Access the printer menus 4 Fax Send fax 5 Address Book Manage a conta...

Page 22: ...e Show all the current print jobs Note You can also access this setting by touching the top section of the home screen 9 Held Jobs Show the print jobs that are held in the printer memory 10 Shortcut Center Organize all shortcuts 11 App Proﬁles Access application proﬁles 12 Scan Proﬁles Scan and save documents directly to the computer 13 FTP Scan and save documents directly to an FTP server 14 Book...

Page 23: ...correctly 2 Click Apps Card Copy Conﬁgure Notes Make sure that Display Icon is enabled Make sure that E mail Settings and Network Share Settings are conﬁgured When scanning a card make sure that the scan resolution does not exceed 200 dpi for color and 400 dpi for black and white When scanning multiple cards make sure that the scan resolution does not exceed 150 dpi for color and 300 dpi for black...

Page 24: ...P address in the address ﬁeld Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Apps Device Quotas Conﬁgure 3 From the User Accounts section add or edit a user and then set the user quota 4 Apply th...

Page 25: ...ome screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click Bookmarks Add Bookmark and then type a bookmark name 3 Select an Address protocol type and then do one of the following For HTTP and HTTPS type the URL that you want to bookmark For HTTPS make sure ...

Page 26: ...side a folder To create a bookmark see Creating bookmarks on page 25 Managing contacts Adding contacts 1 Open a web browser and then type the printer IP address in the address ﬁeld Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to loa...

Page 27: ...ook 3 Do either of the following From the Contacts section click a contact name and then edit the information From the Contact Groups section click a group name and then edit the information 4 Apply the changes Deleting contacts or groups 1 Open a web browser and then type the printer IP address in the address ﬁeld Notes View the printer IP address on the printer home screen The IP address appears...

Page 28: ...Press Tab to navigate the focus cursor to the OK button and then press Enter Notes Voice Guidance is also activated when you insert headphones into the headphone jack To adjust the volume use the volume buttons at the bottom part of the control panel Adjusting the Voice Guidance speech rate 1 From the home screen select Settings Device Accessibility Speech Rate 2 Select the speech rate Adjusting t...

Page 29: ...ice Guidance is activated Enable Magniﬁcation to use the zoom and pan gestures Use a physical keyboard to type characters and adjust certain settings Gesture Function Double tap Select an option or item on the screen Triple tap Zoom in or zoom out text and images Swipe right or swipe down Move to the next item on the screen Swipe left or swipe up Move to the previous item on the screen Pan Access ...

Page 30: ...g a ﬁnger over the key to announce the character Lift the ﬁnger to enter or type the character in the ﬁeld Select Backspace to delete characters To hear the content in the input ﬁeld select Tab and then select Shift Tab Setting up and using the accessibility features 30 ...

Page 31: ... Paper Size Type select a paper source 2 Set the size and type of the specialty media Conﬁguring Universal paper settings 1 From the home screen touch Settings Paper Media Conﬁguration Universal Setup 2 Conﬁgure the settings Loading trays CAUTION TIPPING HAZARD To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Pull out the tray Note Do...

Page 32: ... guides to match the size of the paper that you are loading 3 Flex fan and align the paper edges before loading 4 Load the paper When using letterhead do either of the following Loading paper and specialty media 32 ...

Page 33: ...d printing Load pre punched paper with the holes toward the front or left side of the tray Do not slide paper into the tray To avoid paper jams make sure that the stack height is below the maximum paper ﬁll indicator 5 Insert the tray If loading a paper type other than plain from the control panel set the paper size and paper type to match the paper loaded Loading paper and specialty media 33 ...

Page 34: ...ray CAUTION TIPPING HAZARD To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Pull out the tray Notes To avoid paper jams do not remove trays while the printer is busy To avoid errors make sure that the transfer guide is always at the left side of the tray 2 Flex fan and align the paper edges before loading Loading paper and specialty m...

Page 35: ...e paper stack on the left side Make sure that the stack height is below the maximum paper ﬁll indicator on each side of the tray Load letterhead faceup for one sided printing Load letterhead facedown for two sided printing Loading paper and specialty media 35 ...

Page 36: ...ing 6 Select the tray and paper size Loading the 3000 sheet tray The 3000 sheet tray supports only one paper size either A4 or letter CAUTION TIPPING HAZARD To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Open door F and then lift the feed roller Warning Potential Damage To avoid damage and poor performance do not touch the feed roll...

Page 37: ...printable side facedown Load letterhead facedown for one sided printing Load letterhead faceup for two sided printing To avoid paper jams make sure that the stack height is below the angle on the frame 4 Lower the feed roller and then close the door Loading paper and specialty media 37 ...

Page 38: ...enance Conﬁguration Menu Tray Conﬁguration Size Sensing 6 Select the tray and paper size Loading the multipurpose feeder 1 Open the multipurpose feeder 2 Adjust the guide to match the size of the paper that you are loading Loading paper and specialty media 38 ...

Page 39: ...trays 1 From the home screen touch Settings Paper Tray Conﬁguration select a paper source 2 Set the same paper size and paper type for the trays that you are linking 3 From the home screen touch Settings Device Maintenance Conﬁg Menu Tray Conﬁguration Tray Linking 4 Touch Automatic To unlink trays make sure that no trays have the same paper size and paper type settings Warning Potential Damage The...

Page 40: ...11 x 17 in 1 1 X X 1 12 x 18 305 x 457 mm 12 x 18 in 1 4 X X X 1 A3 297 x 420 mm 11 69 x 16 54 in 1 1 X X 1 A4 210 x 297 mm 8 3 x 11 7 in 2 2 A5 148 x 210 mm 5 8 x 8 3 in 1 1 X X A6 105 x 148 mm 4 1 x 5 8 in X X X X 1 1 This paper is loaded only in short edge orientation 2 This paper is loaded only in long edge orientation 3 The paper source supports paper size without size sensing 4 This paper is...

Page 41: ... B4 257 x 364 mm 10 12 x 14 33 in 1 1 X X 1 JIS B5 182 x 257 mm 7 2 x 10 1 in X X Legal 216 x 356 mm 8 5 x 14 in 1 1 X X 1 Letter 216 x 279 mm 8 5 x 11 in 2 2 Oﬁcio 216 x 340 mm 8 5 x 13 4 in X X 1 This paper is loaded only in short edge orientation 2 This paper is loaded only in long edge orientation 3 The paper source supports paper size without size sensing 4 This paper is not supported in tray...

Page 42: ... paper source supports paper size without size sensing 4 This paper is not supported in tray 1 5 Two sided printing supports Universal sizes between 139 7 x 148 mm to 320 x 458 mm 5 5 x 5 83 in to 12 6 x 18 in Paper sizes supported by the ADF and scanner Paper size Dimensions ADF Scanner 3 x 5 76 2 x 127 mm 3 x 5 in X 1 2 4 x 6 101 6 x 152 4 mm 4 x 6 in 2 1 2 7 3 4 Envelope 98 x 191 mm 3 9 x 7 5 i...

Page 43: ...x 220 mm 4 3 x 8 7 in X X Business card N A X 1 2 Custom Scan Size x N A 2 2 Hagaki 100 x 148 mm 3 94 x 5 83 in Executive 184 x 267 mm 7 3 x 10 5 in Folio 216 x 330 mm 8 5 x 13 in JIS B4 257 x 364 mm 10 12 x 14 33 in JIS B5 182 x 257 mm 7 2 x 10 1 in Letter 216 x 279 mm 8 5 x 11 in Legal 216 x 356 mm 8 5 x 14 in Oﬁcio 216 x 340 mm 8 5 x 13 4 in 2 2 1 This paper is loaded only in short edge orienta...

Page 44: ...izes Paper size Staple ﬁnisher Staple hole punch ﬁnisher bin 1 Staple hole punch ﬁnisher bin 2 Booklet ﬁnisher 11 x 17 12 x 18 1 1 5 A3 X 1 5 A4 A5 1 1 4 X A6 1 1 X X Executive X Folio 1 X JIS B5 X 1 Paper is supported but the ﬁnisher does not stack staple or punch holes in it 2 Paper is supported only if the ﬁnisher stacks and punches holes in it but does not staple it 3 Paper is supported only i...

Page 45: ...ly if the ﬁnisher stacks and staples the paper but does not punch holes in it 5 Paper is supported only if the ﬁnisher stacks the paper but does not staple or punch holes in it 6 Paper is supported only for two hole punch Supported paper types Paper types supported by the printer Note Labels transparencies envelopes and card stock always print at reduced speed Paper type 2 x 500 sheet tray 2500 sh...

Page 46: ...abels X X X X X 1 Print in batches of only up to 20 to prevent them from sticking together Paper type ADF Scanner Bond Envelope Card Stock Colored Paper Custom Type Glossy Heavy Glossy Heavy Paper Labels Letterhead Light Paper Plain Paper Preprinted Recycled Rough Envelope Rough Cotton Transparencies1 1 Print in batches of only up to 20 to prevent them from sticking together Loading paper and spec...

Page 47: ...ng Staple Non ﬁnishing Staple Hole punch Bond Card Stock X X X Glossy X Heavy Glossy X X X Labels X X X X Plain Paper Recycled Transparencies1 X X X X Vinyl Labels X X X X X X Envelope X X X X Rough Envelope X X X X Letterhead Preprinted Colored Paper Light Paper Heavy Paper X X X X Rough Cotton X X X X Custom Type 1 Print in batches of only up to 20 to prevent them from sticking together Loading ...

Page 48: ...ray 2500 sheet tray 3000 sheet tray Multipurpose feeder Plain paper 60 256 g m2 16 68 lb Glossy 60 256 g m2 16 68 lb Card stock 60 256 g m2 16 68 lb Labels N A N A N A N A 60 256 g m2 16 68 lb Envelopes N A N A N A N A 75 256 g m2 20 68 lb Loading paper and specialty media 48 ...

Page 49: ...mation see the documentation that came with the application 2 Select a printer 3 Print the document Printing from a mobile device using Google Cloud Print Google Cloud PrintTM is a printing service that allows you to print to any Google Cloud Print ready printer Before you begin make sure that The printer is registered to the Google Cloud Print server The Cloud Print plugin is downloaded from the ...

Page 50: ...ces are connected to the same subnet This application is supported only in some Apple devices 1 From your mobile device select a document from your ﬁle manager or launch a compatible application 2 Tap Print 3 Select a printer and then adjust the settings if necessary 4 Print the document Printing from a mobile device using Wi Fi Direct Wi Fi Direct is a printing service that lets you print to any ...

Page 51: ...er print jobs then Busy appears on the display 2 From the display touch the document that you want to print If necessary conﬁgure other print settings 3 Send the print job To print another document touch USB Drive Warning Potential Damage To avoid loss of data or printer malfunction do not touch the ﬂash drive or the printer in the area shown while actively printing reading or writing from the mem...

Page 52: ...TIFF or tif png Conﬁguring conﬁdential jobs 1 From the control panel navigate to Settings Security Conﬁdential Print Setup 2 Conﬁgure the settings Use To Max Invalid PIN Set the number of times an invalid PIN can be entered Note When the limit is reached the print jobs for that user name are deleted Conﬁdential Job Expiration Set the expiration time for conﬁdential print jobs Note Conﬁdential held...

Page 53: ...nd Hold 4 Select Use Print and Hold and then assign a user name 5 Select the print job type Conﬁdential Repeat Reserve or Verify If the print job is conﬁdential then enter a four digit PIN 6 Click OK or Print 7 From the printer home screen release the print job For conﬁdential print jobs navigate to Held jobs select your user name Conﬁdential enter the PIN select the print job conﬁgure the setting...

Page 54: ...Print Print Fonts 2 Touch PCL Fonts or PS Fonts Printing a directory list From the home screen touch Settings Reports Print Print Directory Canceling a print job From the printer control panel 1 From the home screen touch Job Queue Note You can also access this setting by touching the top section of the home screen 2 Select the job to cancel From the computer 1 Depending on the operating system do...

Page 55: ... media such as magazine clippings Place the document facedown in the corner with the arrow Making copies 1 Load an original document into the ADF tray or on the scanner glass Note To avoid a cropped image make sure that the original document and output have the same paper size 2 From the home screen touch Copy and then specify the number of copies If necessary adjust the copy settings 3 Copy the d...

Page 56: ...ouch Copy Paper Setup 3 Adjust the settings 4 Copy the document Reducing or enlarging copies 1 Load an original document into the ADF tray or on the scanner glass 2 From the home screen navigate to Copy Scale specify a scale value Note Changing the size of the original document or output after setting Scale restores the scale value to Auto 3 Copy the document Collating copies 1 Load an original do...

Page 57: ...ument into the ADF tray or on the scanner glass 2 From the home screen touch Copy Pages per Side 3 Adjust the settings 4 Copy the document Creating a copy shortcut 1 From the home screen touch Copy 2 Conﬁgure the settings and then touch 3 Create a shortcut Copying 57 ...

Page 58: ...hin media such as magazine clippings Place the document facedown in the corner with the arrow Conﬁguring the SMTP server for e mail From the control panel 1 From the control panel touch Settings E mail E mail Setup 2 Conﬁgure the settings From the Embedded Web Server 1 Open a web browser and then type the printer IP address in the address ﬁeld Notes View the printer IP address on the printer home ...

Page 59: ...he recipient using the address book or shortcut number 3 If necessary conﬁgure the output ﬁle type settings 4 Send the e mail Using the shortcut number 1 From the control panel press and then enter the shortcut number using the keypad 2 Send the e mail Creating an e mail shortcut 1 From the home screen touch E mail 2 Conﬁgure the settings and then touch 3 Enter a shortcut name 4 Apply the changes ...

Page 60: ...he control panel touch Settings Fax Fax Server Setup Fax Server E mail Settings 2 Conﬁgure the settings Note To use the SMTP server setting for e mail enable Use E mail SMTP Server From the Embedded Web Server 1 Open a web browser and then type the printer IP address in the address ﬁeld Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers sepa...

Page 61: ... AWG or larger telecommunications RJ 11 cord when connecting this product to the public switched telephone network For users in Australia the cord must be approved by the Australian Communications and Media Authority Setup 1 Printer is connected to a dedicated fax line 1 Connect one end of the telephone cable to the line port of the printer 2 Connect the other end of the cable to an active analog ...

Page 62: ...the printer Otherwise the printer does not receive faxes even if you have set it to receive faxes automatically Connected to the same telephone wall jack 1 Connect one end of the telephone cable to the line port of the printer 2 Connect the other end of the cable to an active analog wall jack 3 Connect the answering machine to the telephone port of the printer Faxing 62 ...

Page 63: ...le to an active analog wall jack Notes If you have only one telephone number on your line then set the printer to receive faxes automatically Set the printer to pick up calls two rings after the answering machine For example if the answering machine picks up calls after four rings then set the printer Rings to Answer setting to six Faxing 63 ...

Page 64: ... the telephone to the telephone port of the printer Notes This setup works best if you are using voice mail more often than fax and if you subscribe to a distinctive ring service When you answer the telephone and you hear fax tones press 9 or the manual answer code on the telephone to receive the fax You can also set the printer to receive faxes automatically but turn off the voice mail service wh...

Page 65: ...ature during a lightning storm CAUTION POTENTIAL INJURY To reduce the risk of ﬁre use only a 26 AWG or larger telecommunications RJ 11 cord when connecting this product to the public switched telephone network For users in Australia the cord must be approved by the Australian Communications and Media Authority Digital subscriber line DSL splits your regular telephone line into two channels voice a...

Page 66: ...etting up fax using VoIP telephone service CAUTION SHOCK HAZARD To avoid the risk of electrical shock do not set up this product or make any electrical or cabling connections such as the power cord fax feature or telephone during a lightning storm CAUTION SHOCK HAZARD To avoid the risk of electrical shock do not use the fax feature during a lightning storm CAUTION POTENTIAL INJURY To reduce the ri...

Page 67: ...ct the telephone to the telephone port of the printer Notes To check if the telephone port on the VoIP adapter is active plug an analog telephone into the port and then listen for a dial tone If you need two telephone ports for your devices but do not want to pay extra cost then use a phone splitter Plug the phone splitter into the port labeled Phone Line 1 or Phone Port and then plug the printer ...

Page 68: ...TION SHOCK HAZARD To avoid the risk of electrical shock do not use the fax feature during a lightning storm CAUTION POTENTIAL INJURY To reduce the risk of ﬁre use only a 26 AWG or larger telecommunications RJ 11 cord when connecting this product to the public switched telephone network For users in Australia the cord must be approved by the Australian Communications and Media Authority Setup 1 Pri...

Page 69: ...ote To check if the telephone port on the cable modem is active connect an analog telephone and then listen for a dial tone Setup 2 Printer is connected to a wall jack cable modem is installed elsewhere in the facility 1 Connect one end of the telephone cable to the line port of the printer 2 Connect the other end of the cable to an active analog telephone wall jack 3 Connect your analog telephone...

Page 70: ...this product to the public switched telephone network For users in Australia the cord must be approved by the Australian Communications and Media Authority The standard wall jack adopted by most countries or regions is RJ11 If the wall jack or equipment in your facility is not compatible with this type of connection then use a telephone adapter An adapter for your country or region may not come wi...

Page 71: ...ble to the line port of the printer 2 Connect the other end of the cable to the RJ11 adapter and then connect the adapter to the wall jack 3 If you want to connect another device with a non RJ11 connector to the same wall jack then connect it directly to the telephone adapter Faxing 71 ...

Page 72: ... port is for telephones Connect the printer to any of the N ports 1 Connect one end of the telephone cable to the line port of the printer 2 Connect the other end of the cable to the RJ11 adapter and then connect the adapter to an N port 3 If you want to connect a telephone and answering machine to the same wall jack then connect the devices as shown Faxing 72 ...

Page 73: ... Settings Device Preferences Date and Time Conﬁgure 2 In the Time Zone menu select UTC user Custom 3 Conﬁgure the settings Using the automatic document feeder and scanner glass Automatic document feeder ADF Scanner glass Use the ADF for multiple page or two sided documents Load an original document faceup For multiple page documents make sure to align the leading edge before loading Make sure to a...

Page 74: ... Click Fax Enable fax and then enter the recipient number 4 If necessary conﬁgure other fax settings 5 Send the fax job For Macintosh users 1 With a document open choose File Print 2 Select the printer and enter the recipient number 3 If necessary conﬁgure other fax settings 4 Send the fax job Scheduling a fax 1 Load the original document into the ADF tray or on the scanner glass 2 From the home s...

Page 75: ...on 3 Touch Darkness and then adjust the setting 4 Send the fax Printing a fax log 1 From the home screen touch Settings Reports Fax 2 Touch Fax Job Log or Fax Call Log Blocking junk faxes 1 From the home screen touch Settings Fax Fax Setup Fax Receive Settings Admin Controls 2 Set Block No Name Fax to On Holding faxes 1 From the home screen touch Settings Fax Fax Setup Fax Receive Settings Holding...

Page 76: ... such as postcards or photos transparencies photo paper or thin media such as magazine clippings Place the document facedown in the corner with the arrow Scanning to an FTP server 1 Load the original document into the ADF tray or on the scanner glass 2 From the home screen touch FTP and then enter the needed information 3 If necessary conﬁgure other FTP settings 4 Send the FTP job Creating an FTP ...

Page 77: ...en conﬁgure the settings 4 Apply the changes Scanning to a ﬂash drive 1 Load an original document into the ADF tray or on the scanner glass 2 Insert the ﬂash drive 3 Touch Scan to USB and adjust the settings if necessary Note If the USB Drive screen does not appear then touch USB Drive on the home screen 4 Scan the document Warning Potential Damage To avoid loss of data or printer malfunction do n...

Page 78: ...ments to a computer 1 Load an original document into the ADF tray or on the scanner glass 2 From the home screen touch Scan Proﬁles Scan To Computer 3 Select the scan proﬁle where you want to save the document Scanning 78 ...

Page 79: ...ults Fax Fax Defaults E mail E mail Setup E mail Defaults Web Link Setup FTP FTP Defaults USB Drive Flash Drive Scan Flash Drive Print Network Ports Network Overview Wireless Ethernet TCP IP SNMP IPSec 802 1x LPD Conﬁguration HTTP FTP Settings ThinPrint USB Restrict external network access Google Cloud Print Wi Fi Direct Security Login Methods Schedule USB Devices Security Audit Log Login Restrict...

Page 80: ...ard Keyboard Keyboard Type Select a language as a keyboard type Note All the Keyboard Type values may not appear or may require special hardware be installed to appear Displayed information Display Text 1 IP Address Display Text 2 Date Time Custom Text 1 Custom Text 2 Specify the information to appear on the home screen Date and Time Conﬁgure Current Date and Time Manually Set Date and Time Date F...

Page 81: ...ss as a single page Note The printer returns to the home screen after performing a single ﬂatbed scan instead of displaying prompts Output Lighting Off On Enable the integrated output light or indicator light of an optional output bin Audio Feedback Button Feedback On Volume 5 Enable audio feedback for button presses panel interactions paper loaded prompts and error notiﬁcations Adjust the feedbac...

Page 82: ...te An asterisk next to a value indicates the factory default setting Notiﬁcations Menu item Description ADF Loaded Beep Off On Enable a sound when loading paper into the ADF Alarm Control Off Single Continuous Set the number of times that the alarm sounds when the printer requires user intervention Supplies Show Supply Estimates Show estimates Do not show estimates Show the estimated status of the...

Page 83: ...irectory Device Credentials Off Device Userid Device Password Kerberos 5 REALM NTLM Domain Disable SMTP server not set up error Off Conﬁgure the e mail settings of the printer E mail Alerts Setup Setup E mail Lists and Alerts E mail List 1 E mail List 2 E mail Events Specify the e mail addresses and enable the e mail alert events Note This menu item appears only in the Embedded Web Server Error Pr...

Page 84: ...rror Prevention Auto Reboot Reset Auto Reboot Counter Cancel Continue Reset Auto Reboot Counter Error Prevention Display Short Paper Error On Auto clear Set the printer to show a message when a short paper error occurs Note Short paper refers to the size of the paper loaded Error Prevention Page Protect Off On Set the printer to process the entire page into the memory before printing it Jam Conten...

Page 85: ... Hibernate Set Hibernate Timeout to turn off the printer while an active Ethernet connection exists Schedule Power Modes Schedules Add New Schedule Schedule the printer when to enter Sleep or Hibernate mode Note An asterisk next to a value indicates the factory default setting Information Sent to Lexmark Menu item Description Information Sent to Lexmark Supplies and Page Usage Device Performance N...

Page 86: ...imeout timer when it expires instead of returning to the home screen Headphone Volume 1 10 5 Adjust the headphone volume Note This menu item appears only when a headphone is attached to the printer Enable Voice Guidance When Headphone Is Attached Off On Enable Voice Guidance when a headphone is attached to the printer Speak Passwords PINs Off On Set the printer to read out loud passwords or person...

Page 87: ...site device multiple interfaces USB Conﬁguration USB Speed Full Auto Set the USB port to run at full speed and disable its high speed capabilities Tray Conﬁguration Size Sensing Tray x Sensing On Oﬁcio Folio Sensing Folio Statement A5 Sensing Sense Statement Executive B5 Sensing Sense Exec Set the tray to sense automatically the paper size loaded into it Tray Conﬁguration Tray Linking Automatic Of...

Page 88: ...ge Event Log Event Log Summary HealthCheck Statistics Print reports about printer menu settings status and event logs Supply Usage And Counters Clear Supply Usage History 300K Maintenance Kit Reset Tiered Coverage Ranges Large Media Adjustments Off Clear the supply usage history reset the counter for new parts and supplies adjust the range for the amount of color coverage on the printed page and d...

Page 89: ... hard disk is installed Print Conﬁguration Black Only Mode Off On Print non copy jobs in grayscale Print Conﬁguration Color Trapping Off 1 2 3 4 5 Enhance the printed output to compensate for misregistration in the printer Print Conﬁguration Font Sharpening 0 150 24 Set a text point size value below which the high frequency screens are used when printing font data For example if the value is 24 th...

Page 90: ...e on the home screen for a length of time equal to the Screen Timeout setting Device Operations Honor orientation on fast path copy Off On Enable the printer to use the orientation setting under the Copy menu when sending quick copy jobs Device Operations Automatic Image Stabilization On 700 Off Set the printer to adjust automatically the print quality Device Operations Enable Optional Parallel Po...

Page 91: ...r Conﬁguration Exact Tiff Rows Per Strip On Off Set the RowsPerStrip tag value of a TIFF formatted scan output Note An asterisk next to a value indicates the factory default setting Out of Service Erase Menu item Description Out of Service Erase Memory Last Sanitized Hard Disk Last Sanitized Show information on when the printer memory or hard disk was last sanitized Note Hard Disk Last Sanitized a...

Page 92: ... Description Asset Tag Describe the printer The maximum length is 32 characters Printer s Location Identify the printer location The maximum length is 63 characters Contact Personalize the printer name The maximum length is 63 characters Export Conﬁguration File to USB Export conﬁguration ﬁles to a ﬂash drive Export Compressed Logs to USB Export compressed log ﬁles to a ﬂash drive Send Logs Cancel...

Page 93: ... Sheets None Between Copies Between Jobs Between Pages Insert blank separator sheets when printing Separator Sheet Source Tray x 1 Multipurpose Feeder Specify the paper source for the separator sheet Pages per Side Off 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side Print multiple page images on one side of a sheet of paper P...

Page 94: ...tom 1 staple bottom right corner 2 staples right Specify the staple position for all print jobs Note This menu item appears only when a ﬁnisher is installed Staple Test Start Determine whether the staple ﬁnisher is functioning properly Note This menu item appears only when a ﬁnisher is installed Hole Punch Off On Punch holes along the edge of the printed output Note This menu item appears only whe...

Page 95: ...eserve print jobs requiring supplies so that jobs not requiring the missing supplies can print Note This menu item appears only when a printer hard disk is installed Job Hold Timeout 0 255 30 Set the time in seconds that the printer waits for user intervention before it holds jobs that require unavailable resources and continues to print other jobs in the print queue Note This menu item appears on...

Page 96: ... item appears only when a printer hard disk is installed PJL File Access Control Off On Determine access to Printer Job Language PJL ﬁles Note An asterisk next to a value indicates the factory default setting Quality Menu item Description Print Mode Black and White Color Set how the printer generates color content Print Resolution 2400 Image Q 1200 dpi Set the resolution for the printed output Not...

Page 97: ...the color settings used to print documents Notes Off sets the printer to receive the color correction from the software Auto sets the printer to apply different color proﬁles to each object on the printed page Manual allows the customization of the RGB or CMYK color conversions applied to each object on the printed page Color Samples Print Color Samples Print sample pages for each of the RGB and C...

Page 98: ...l None E mail Current Log E mail Delete Current Log E mail Delete Oldest Log Post Current Log Post Delete Current Log Post Delete Oldest Log Delete Current Log Delete Oldest Log Delete All But Current Delete All Logs Specify how the printer responds when the hard disk is nearly full Note The value deﬁned in Log Near Full Level determines when this action is triggered Log Action at Full None E mail...

Page 99: ...ale To Fit Off On Scale the page content to ﬁt the selected paper size Annotations Print Do Not Print Specify whether to print annotations in the PDF Print PDF Error Off On Enable the printing of PDF error Note An asterisk next to a value indicates the factory default setting PostScript Menu item Description Print PS Error Off On Print a page that describes the PostScript error Note When an error ...

Page 100: ...ates the factory default setting PCL Menu item Description Font Source Resident Disk Flash All Choose the source which contains the default font selection Notes Flash and Disk appear only when a ﬂash memory or hard disk is installed For Flash and Disk to appear make sure that they are not read or write protected Font Name Courier Select a font from the speciﬁed font source Symbol Set 10U PC 8 Spec...

Page 101: ... of the cursor to the ﬁrst position on the same line Auto LF after CR Off On Set the printer to perform a line feed after a carriage return control command Tray Renumber Assign MP Feeder Assign Tray x Assign Manual Paper Assign Manual Envelope Conﬁgure the printer to work with a different print driver or custom application that uses a different set of source assignments to request a given paper so...

Page 102: ...cription Auto Fit On Off Select the best available paper size and orientation setting for an image Note When set to On this menu item overrides the scaling and orientation settings for the image Invert Off On Invert bitonal monochrome images Note This menu item does not apply to GIF or JPEG image formats Scaling Anchor Top Left Best Fit Anchor Center Fit Height Width Fit Height Fit Width Adjust th...

Page 103: ...anual First Determine the behavior of the multipurpose feeder Notes Cassette conﬁgures the multipurpose feeder as the automatic paper source Manual sets the multipurpose feeder only for manual feed print jobs First conﬁgures the multipurpose feeder as the primary paper source Note An asterisk next to a value indicates the factory default setting Media Conﬁguration Universal Setup Menu item Descrip...

Page 104: ...rs only when the longest edge is shorter than the maximum width supported Note An asterisk next to a value indicates the factory default setting Custom Scan Sizes Menu item Description Custom Scan Size x Scan Size Name Width 1 8 5 inches 8 5 25 4 215 9 mm 215 9 Height 1 25 inches 11 25 4 635 mm 279 4 Orientation Portrait Landscape 2 scans per side Off On Assign a scan size name and conﬁgure the sc...

Page 105: ...ure Bins Mailbox Link Link Optional Type Assignment Conﬁgure the mode of operation for the output bins Notes Mailbox allows the standard bin and any optional bin to be selected individually Link allows all output bins to be linked together as though they were one large bin Link Optional treats all optional bins as one large output bin Type Assignment assigns each paper type a bin or a linked bin s...

Page 106: ...scanning behavior based on the original document Separator Sheets None Between Copies Between Jobs Between Pages Specify whether to insert blank separator sheets when printing Separator Sheet Source Tray x 1 Multipurpose Feeder Specify the paper source for the separator sheet Color Off On Auto Set the printer to generate color output from a scan job Pages per Side Off 2 Portrait pages 4 Portrait p...

Page 107: ...er 2 staples top 1 staple bottom left corner 2 staples bottom 1 staple bottom right corner 2 staples right Specify the staple position for all print jobs Note This menu item appears only when a staple ﬁnisher is installed Punch Off 2 holes 3 holes Set the punch mode for all print jobs Note This menu item appears only when a staple hole punch ﬁnisher or a booklet ﬁnisher is installed Copy from Size...

Page 108: ... yellow Color Dropout Color Dropout None Default Red Threshold 128 Default Green Threshold 128 Default Blue Threshold 128 Specify which color to drop during scanning and adjust the dropout setting for that color Auto Color Detect Color Sensitivity 5 Area Sensitivity 5 Conﬁgure the auto color detection setting Contrast Best for content 0 5 Specify the contrast for the scanned image Background Remov...

Page 109: ...ing Admin Controls Menu item Description Allow Color Copies Off On Print copies in color Transparency Separators Off On Insert a blank sheet between transparencies Output Bin Standard Bin Bin x Specify the output bin Allow Priority Copies Off On Interrupt a print job to make copies Custom Job Scanning Off On Set the printer to scan the ﬁrst set of original documents using the speciﬁed settings and...

Page 110: ...ral Fax settings Menu item Description Fax Name Identify your fax machine Fax Number Identify your fax number Fax ID Fax Name Fax Number Notify fax recipients of your fax name or fax number Enable Manual Fax Off On Set the printer to fax manually Notes This menu item does not appear if Fax Transport is set to T 38 This menu item requires a line splitter and a telephone handset Use a regular teleph...

Page 111: ...each call This menu item does not appear if Fax Transport is set to T 38 Enable Line In Wrong Jack Detection Off On Determine whether a telephone line is connected to the correct port on the printer Notes Detection takes place when turning on the printer and before each call This menu item does not appear if Fax Transport is set to T 38 Enable Extension in Use Support Off On Determine whether a te...

Page 112: ... document Note This menu item appears only in some printer models Content Type Text Text Photo Photo Graphics Improve the output result based on the content of the original document Content Source Black and White Laser Color Laser Inkjet Photo Film Magazine Newspaper Press Other Improve the output result based on the source of the original document Darkness 1 9 5 Adjust the darkness of the scanned...

Page 113: ...mount of background visible on a scanned image Note If you want to remove the background color from the original document then set Background Detection to Content based If you want to remove image noise from a photo then set Background Detection to Fixed Mirror Image Off On Create a mirror image of the original document Negative Image Off On Create a negative image of the original document Shadow ...

Page 114: ...on process caused by telephone line noise and poor signal strength Enable Fax Scans On Off Fax documents that are scanned at the printer Driver to Fax On Off Allow the print driver to send fax Allow Save as Shortcut On Off Save fax numbers as shortcuts on the printer Max Speed 33600 14400 9600 4800 2400 Set the maximum speed for sending fax Custom Job Scanning Off On Turn on scanning of custom job...

Page 115: ...scription Fax Job Waiting None Toner Toner and Supplies Remove fax jobs that request speciﬁc unavailable resources from the print queue Rings to Answer 1 25 3 Set the number of rings for incoming fax Auto Reduction On Off Scale incoming fax to ﬁt on the page Paper Source Tray X Auto Set the paper source for printing incoming fax Sides On Off Print on both sides of the paper Separator Sheets None B...

Page 116: ...printed fax document Note This menu item appears only when a ﬁnisher is installed Holding Faxes Held Fax Mode Off Always On Manual Scheduled Hold received faxes from printing until they are released Note An asterisk next to a value indicates the factory default setting Admin Controls Menu item Description Enable Fax Receive On Off Set the printer to receive fax Enable Color Fax Receive On Off Set ...

Page 117: ...Auto Answer On Off Set the printer to receive fax automatically Fax Forwarding Print Print and Forward Forward Specify whether to forward received fax Forward To Destination 1 Destination 2 Specify where to forward received fax Note This menu item appears only when Fax Forwarding is set to Print and Forward or Forward Max Speed 33600 14400 9600 4800 2400 Set the maximum speed for transmitting fax ...

Page 118: ...x Off On Footer x Note An asterisk next to a value indicates the factory default setting Fax Log settings Menu item Description Transmission Log Frequency Always Never Only for Error Specify how often the printer creates a transmission log Transmission Log Action Print Off On E mail Off On Print or e mail a log for successful fax transmission or transmission error Note An asterisk next to a value ...

Page 119: ...ary of all fax jobs Enable Call Log On Off View a summary of fax dialing history Log Output Bin Standard Bin Bin x Specify the output bin for printed logs Note An asterisk next to a value indicates the factory default setting Speaker settings Menu item Description Speaker Mode Always Off Always On On until Connected Set the fax speaker mode Speaker Volume Low High Adjust the fax speaker volume Rin...

Page 120: ...ail Settings menu are not shown Primary SMTP Gateway Type the IP address or host name of the primary SMTP server Primary SMTP Gateway Port 1 65535 25 Enter the port number of the primary SMTP server Secondary SMTP Gateway Type the server IP address or host name of your secondary or backup SMTP server Secondary SMTP Gateway Port 1 65535 25 Enter the server port number of your secondary or backup SM...

Page 121: ...e Credentials Off On Enable user credentials and group destinations to connect to the SMTP server Device Userid Specify the user ID and password to connect to the SMTP server Device Password Kerberos 5 REALM Specify the realm for the Kerberos 5 authentication protocol NTLM Domain Specify the domain name for the NTLM security protocol Disable SMTP server not set up error Off On Hide the SMTP server...

Page 122: ...entation of the original document when scanning on both sides of the document Darkness 1 9 5 Set the darkness of the output Orientation Portrait Landscape Specify the orientation of text and graphics on the page Original Size List of paper sizes Set the paper size of the original document Notes Mixed Sizes is the U S factory default setting A4 is the international factory default setting This sett...

Page 123: ...not respond Reply Address Specify a reply address in the e mail Always use SMTP default Reply Address On Off Always use the default reply address in the SMTP server Use SSL TLS Disabled Negotiate Required Specify whether to send e mail using an encrypted link Require Trusted Certiﬁcate Off On Require a trusted certiﬁcate when accessing the SMTP server SMTP Server Authentication No authentication r...

Page 124: ...m Description Subject Specify the e mail subject and message Message File Name Specify the ﬁlename for the scanned document Format JPEG jpg PDF pdf TIFF tif XPS xps TXT txt RTF rtf DOCX docx Specify the ﬁle format of the scanned document Global OCR Settings Recognized Languages Auto Rotate Despeckle Auto Contrast Enhance Conﬁgure the settings for optical character recognition OCR Note This menu it...

Page 125: ...e content in color or in mono Resolution 75 dpi 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Set the resolution of the scanned image Darkness 1 9 5 Adjust the darkness of the scanned image Orientation Portrait Landscape Specify the orientation of the original document Original Size List of paper sizes Auto Size Sense Set the paper size of the original document Sides Off Short Edge Long Edge Specify the...

Page 126: ...st for content 0 5 Specify the contrast for the scanned image Background Removal Background Detection Content based Level 0 Remove the background color or image noise from the original document Notes Content based removes the background color from the original document Fixed removes image noise from a photo Mirror Image Off On Create a mirror image of the original document Negative Image Off On Cr...

Page 127: ...y to the speciﬁed list of domain name Note Use a comma to separate each domain Send Me a Copy Never appears On by Default Off by Default Always On Send a copy of the e mail to yourself Allow self e mails only Off On Set the printer to send e mails to yourself only Use cc bcc Off On Enable carbon copy and blind carbon copy in e mail Use Multi Page TIFF Off On Enable scanning of multiple TIFF images...

Page 128: ...installed Scan Preview Off On Show a scan preview of the original document Note This menu item appears only when a hard disk is installed Allow Save as Shortcut Off On Save an e mail address as a shortcut E mail Images Sent As Attachment Web Link Specify how to send the images that are included in the e mail Reset E mail Information After Sending Off On Reset the To Subject Message and Filename ﬁe...

Page 129: ...ecognition OCR Note This menu appears only if you have purchased and installed an OCR solution PDF Settings PDF Version 1 3 1 4 1 5 1 6 1 7 Archival Version A 1a A 1b Highly Compressed Off On Secure Off On Archival PDF A Off On Set the PDF format for the scanned image Content Type Text Text Photo Photo Graphics Improve the output result based on the content of the original document Note An asteris...

Page 130: ...ext and graphics on the page Original Size List of paper sizes Auto Size Sense Set the paper size of the original document Note Letter is the U S factory default setting A4 is the international factory default setting Sides Off Long Edge Short Edge Specify the page orientation of text and graphics when scanning a two sided document File Name Specify the ﬁle name of the scanned image Note An asteri...

Page 131: ... quality 90 provides the best image quality but produces a large ﬁle size Contrast Best for content 0 5 Specify the contrast of the output Background Removal Background Detection Content based Fixed Level 4 to 4 0 Adjust the amount of background visible on a scanned image Note If you want to remove the background color from the original document then set Background Detection to Content based If yo...

Page 132: ...nned image Text Photo Default 5 95 75 Set the quality of text or photo image on a scanned image Photo Default 5 95 50 Set the quality of a photo image on a scanned image Use Multi Page TIFF On Off Choose between single and multiple page TIFF ﬁles TIFF Compression LZW JPEG Set a compression option for TIFF ﬁles Transmission Log Print Log Do Not Print Log Print Only For Error Print a log for success...

Page 133: ...XT txt RTF rtf DOCX doc CSV csv Specify the ﬁle format for the scanned image Global OCR Settings Recognized Languages Auto Rotate Despeckle Auto Contrast Enhance Conﬁgure the settings for optical character recognition OCR Note This menu appears only if you have purchased and installed an OCR solution PDF Settings PDF Version 1 5 Archival Version A 1a Highly Compressed Off Secure Off Archival PDF A...

Page 134: ...or or in mono Resolution 75 dpi 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Set the resolution of the scanned image Darkness 1 9 5 Adjust the darkness of the scanned image Orientation Portrait Landscape Specify the orientation of the original document Original Size Auto Size Sense Set the paper size of the original document Sides Off Long edge Short edge Specify the orientation of the original documen...

Page 135: ...t for content 0 5 Specify the contrast for the scanned image Background Removal Background Detection Content based Level 0 Remove the background color or image noise from the original document Notes Content based removes the background color from the original document Fixed removes image noise from a photo Mirror Image Off On Create a mirror image of the original document Negative Image Off On Cre...

Page 136: ... images in one TIFF ﬁle TIFF Compression LZW JPEG Specify the compression type for TIFF ﬁles Custom Job Scanning Off On Set the printer to scan the ﬁrst set of original documents using the speciﬁed settings and then scan the next set with the same or different settings Note This menu item appears only when a hard disk is installed Scan Preview Off On Show a scan preview of the original document No...

Page 137: ...Off 2 holes 3 holes Set the punch mode for all print jobs Note This menu item appears only when a staple ﬁnisher is installed Offset Pages None Between Copies Between Jobs Offset the output of each print job or each copy of a print job Notes Between Copies offsets each copy of a print job if Collate is set to On 1 2 1 2 1 2 If Collate is set to Off 1 1 1 2 2 2 then each set of printed pages is off...

Page 138: ... Orientation Auto Landscape Portrait Specify the orientation of multiple page images when using Pages per Side menu Pages per Side Border None Solid Print a border around each page image when using Pages per Side menu Separator Sheets Off Between Copies Between Jobs Between Pages Insert blank separator sheets when printing Separator Sheet Source Tray x 1 Multipurpose Feeder Specify the paper sourc...

Page 139: ...ctive network connections to the printer Note This setting removes all network conﬁguration settings Network Job Timeout Off On 90 seconds Set the time before the printer cancels a network print job Banner Page Off On Print a banner page Scan to PC Port Range Specify a valid port range for printers that are behind a port blocking ﬁrewall Enable Network Connections Off On Enable the printer to conn...

Page 140: ...nect to the printer Compatibility 802 11b g n 2 4GHz 802 11a b g n ac 2 4GHz 5GHz 802 11a n ac 5GHz Specify the standard for the Wi Fi network Wireless Security Mode Disabled WEP WPA2 WPA Personal WPA2 Personal 802 1x RADIUS Set the security mode for connecting the printer to Wi Fi devices IPv4 Enable DHCP On Set Static IP Address Conﬁgure the IPv4 settings IPv6 Enable IPv6 On Enable DHCPv6 Off St...

Page 141: ...int jobs on the hard disk before printing Note This menu item appears only when a hard disk is installed Mac Binary PS Auto On Off Set the printer to process Macintosh binary PostScript print jobs Notes On processes raw binary PostScript print jobs Off ﬁlters print jobs using the standard protocol Ethernet Menu item Description Network Speed Show the speed of the active network adapter IPv4 Enable...

Page 142: ... binary PostScript print jobs Notes Auto processes print jobs from computers using either Windows or Macintosh operating systems Off ﬁlters PostScript print jobs using the standard protocol Energy Efficient Ethernet On Off Auto Reduce power consumption when the printer does not receive data from the Ethernet network Note An asterisk next to a value indicates the factory default setting TCP IP Note...

Page 143: ... IP addresses that are allowed to communicate with the printer over TCP IP Notes Use a comma to separate each IP address You can add up to 50 IP addresses Restricted Server List Options Block All Ports Block Printing Only Block Printing and HTTP Only Specify the access option for IP addresses that are not in the list MTU 256 1500 Ethernet 1500 Specify a maximum transmission unit MTU parameter for ...

Page 144: ... On Enable PPM MIB Off On SNMP Community Conﬁgure Simple Network Management Protocol SNMP versions 1 and 2c to install print drivers and applications SNMP Version 3 Enabled Off On Set Read Write Credentials User Name Password Set Read only Credentials User Name Password Authentication Hash MD5 SHA1 Minimum Authentication Level No Authentication No Privacy Authentication No Privacy Authentication P...

Page 145: ...t to Compatibility Proposed Authentication Method SHA1 SHA256 SHA512 Set the authentication method Note This menu item appears only when Base Conﬁguration is set to Compatibility IKE SA Lifetime Hours 1 2 4 8 24 Specify the IKE SA expiry period Note This menu item appears only when Base Conﬁguration is set to Secure IPSec SA Lifetime Hours 1 2 4 8 24 Specify the IPSec SA expiry period Note This me...

Page 146: ...ator of print jobs and to identify the originator of the print job request LPD Trailer Page Off On Print a trailer page for all LPD print jobs Note A trailer page is the last page of a print job LPD Carriage Return Conversion Off On Enable carriage return conversion Note Carriage return is a mechanism that commands the printer to move the position of the cursor to the ﬁrst position on the same lin...

Page 147: ...le ThinPrint Off On Print using ThinPrint Port Number 4000 4999 4000 Set the port number for the ThinPrint server Bandwidth bits sec 100 1000000 0 Set the speed to transmit data in a ThinPrint environment Packet Size kbytes 0 64000 0 Set the packet size for data transmission Note An asterisk next to a value indicates the factory default setting USB Menu item Description PCL SmartSwitch Off On Set ...

Page 148: ...obs using the standard protocol Enable USB Port Off On Enable the front USB drive port Note An asterisk next to a value indicates the factory default setting Restrict external network access Menu item Description Restrict external network access Off On Restrict access to network sites External network address Specify the network addresses with restricted access E mail address for notiﬁcation Speci...

Page 149: ...g Wi Fi Direct Note This menu appears only when a direct Wi Fi network is the active network Menu item Description SSID Specify the service set identiﬁer SSID of the Wi Fi network Preferred Channel Number Auto 1 11 6 Show the PSK on the Network Setup Page Set PSK Set the preshared key PSK to authenticate and validate users on a Wi Fi connection Show PSK on Setup Page Off On Show the PSK on the Net...

Page 150: ...r Dropout E mail Function Fax Function FTP Function Release Held Faxes Held Jobs Access Use Proﬁles Cancel Jobs at the Device Change Language Internet Printing Protocol IPP Initiate Scans Remotely B W Print Color Print Network Folder Print Network Folder Color Print Network Folder Scan Hard Disk Print Hard Disk Color Print Hard Disk Scan Control access to the printer functions Note Some menu items...

Page 151: ... printer management options Apps New Apps Card Copy Scan Center Scan Center Custom x Forms and Favorites Control access to printer applications Local Accounts Menu item Description Manage Groups Permissions Show a list of all saved groups in the printer Add User User Name Password User Name Password PIN Create local accounts and specify their access to the printer functions administrative menus pr...

Page 152: ...s 2 Mail System 3 System Daemons 4 Security Authorization Messages 5 Messages Generated Internally by Syslogs 6 Line Printer Subsystem 7 Network News Subsystem 8 UUCP Subsystem 9 Clock Daemon 10 Security Authorization Messages 11 FTP Daemon 12 NTP Subsystem 13 Log Audit 14 Log Alert 15 Clock Daemon 16 Local Use 0 local0 17 Local Use 1 local1 18 Local Use 2 local2 19 Local Use 3 local3 20 Local Use...

Page 153: ...strator when the log becomes full and begins to overwrite the oldest entries Log Full Behavior Wrap Over Older Entries E mail Log Then Delete All Entries Resolve log storage issues when the log ﬁlls its allotted memory E mail Full Alert Off On Send e mail notiﬁcation to the administrator when the log ﬁlls its allotted memory Full Alert Level 1 99 90 E mail Log Exported Alert Off On Send e mail not...

Page 154: ...ogin before the user is logged off automatically Note An asterisk next to a value indicates the factory default setting Conﬁdential Print Setup Menu item Description Max Invalid PIN 2 10 Set the number of times an invalid PIN can be entered Notes A value of zero turns off this setting When the limit is reached the print jobs for that user name and PIN are deleted Conﬁdential Job Expiration Off 1 H...

Page 155: ...24 Hours 1 Week Set the expiration time that the printer stores print jobs for printing later Require All Jobs to be Held Off On Set the printer to hold all print jobs Keep duplicate documents Off On Set the printer to print other documents with the same ﬁle name without overwriting any of the print jobs Note An asterisk next to a value indicates the factory default setting Disk Encryption Note Th...

Page 156: ...ion Protected Features Show Hide Show all the features that Function Access Control FAC protects regardless of the security permission that the user has Note Hide displays only FAC protected features that the user has access Print Permission Off On Let the user log in before printing Default Print Permission Login User Name Password User Name Set the default login for Print Permission Security Res...

Page 157: ...f proﬁles that are stored in the printer Asset Report Print a report that contains the printer serial number and model name Print Menu item Description Print Fonts PCL Fonts PS Fonts Print samples and information about the fonts that are available in each printer language Print Directory Print the resources that are stored in the ﬂash drive or hard disk Note This menu item appears only when a ﬂash...

Page 158: ... item Description Print All Guides Prints all the guides Color Quality Guide Provides information about solving color quality issues Connection Guide Provides information about connecting the printer locally USB or to a network Copy Guide Provides information about making a copy and conﬁguring the settings E mail Guide Provides information about sending an e mail and conﬁguring the settings Fax Gu...

Page 159: ...shooting Menu item Description Print Quality Test Pages Print sample pages to identify and correct print quality defects Cleaning the Scanner Print instructions on how to clean the scanner Understanding the printer menus 159 ...

Page 160: ...From the home screen touch Settings Device Maintenance Out of Service Erase 2 Select the Sanitize all information on nonvolatile memory check box and then touch ERASE 3 Select Start initial setup wizard or Leave printer offline and then touch Next 4 Start the operation Erasing printer hard disk memory 1 From the home screen touch Settings Device Maintenance Out of Service Erase 2 Select the Saniti...

Page 161: ...le memory The printer uses standard random access memory RAM to buffer temporarily user data during simple print and copy jobs Non volatile memory The printer may use two forms of non volatile memory EEPROM and NAND ﬂash memory Both types are used to store the operating system printer settings network information scanner and bookmark settings and embedded solutions Hard disk memory Some printers m...

Page 162: ...ored data Crushing Physically compresses the hard disk to break component parts and render them unreadable Milling Physically shreds the hard disk into small metal bits Note To guarantee that all data are completely erased destroy physically each hard disk where data is stored Securing the printer 162 ...

Page 163: ...ter Panel Choose Network 2 Select a Wi Fi network and then type the network password Note For Wi Fi network ready printer models a prompt for Wi Fi network setup appears during initial setup Using Lexmark Mobile Assistant 1 Depending on your mobile device download the Lexmark Mobile Assistant application from either the Google Play store or App Store online store 2 From the printer home screen tou...

Page 164: ...address of your access point in the address ﬁeld Notes To know the IP address see the documentation that came with your access point If you are using a proxy server then temporarily disable it to load the web page correctly 4 Access the WPS settings For more information see the documentation that came with your access point 5 Enter the eight digit PIN and then save the changes Connecting a mobile ...

Page 165: ...gured to use the network name instead of an IP address then do not change the conﬁguration If you are adding a wireless internal solutions port ISP to a printer previously conﬁgured for an Ethernet connection then disconnect the printer from the Ethernet network For Windows users 1 Open the printers folder 2 From the shortcut menu of the printer with the new ISP open the printer properties 3 Conﬁg...

Page 166: ...t and disconnect all cables from the printer before proceeding Notes Perform this task after every few months Damage to the printer caused by improper handling is not covered by the printer warranty 1 Turn off the printer and then unplug the power cord from the electrical outlet 2 Remove paper from the standard bin and multipurpose feeder 3 Remove any dust lint and pieces of paper around the print...

Page 167: ...Cleaning the scanner 1 Open the scanner cover 2 Using a damp soft lint free cloth wipe the following areas ADF glass ADF glass pad Maintaining the printer 167 ...

Page 168: ... Scanner glass Scanner glass pad 3 Close the scanner cover Maintaining the printer 168 ...

Page 169: ...Cleaning the printhead lens 1 Open door A 2 Remove the waste toner bottle 3 Using the printhead wiper clean the printhead lens 4 Insert the wiper back into place Maintaining the printer 169 ...

Page 170: ...5 Insert the waste toner bottle and then close the door Emptying the hole punch box 1 Open door H Maintaining the printer 170 ...

Page 171: ...2 Remove and then empty the hole punch box 3 Insert the hole punch box 4 Close the door Maintaining the printer 171 ...

Page 172: ...es is not covered by the warranty All life indicators are designed to function with Lexmark parts and supplies and may deliver unpredictable results if third party parts and supplies are used Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components Warning Potential Damage Supplies and parts without Return Program agreement terms may be reset an...

Page 173: ...ing staple cartridges Item Part number Staple cartridges 25A0013 Ordering maintenance kits XC9225 XC9235 XC9245 XC9255 and XC9265 maintenance kits Maintenance kits Part number 200K ADF maintenance kit 41X1592 200K MPF maintenance kit 41X1977 600K CMY developer maintenance kit 41X1594 Black developer maintenance kit 41X1598 HCF rollers maintenance kit 41X1874 XC9245 XC9255 and XC9265 maintenance ki...

Page 174: ... browser and then type the printer IP address in the address ﬁeld Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click Settings Device Notiﬁcations 3 From the Supplies menu click Custom Supply Notiﬁcat...

Page 175: ...Replacing parts and supplies Replacing a toner cartridge 1 Open door A 2 Remove the toner cartridge 3 Unpack the new toner cartridge 4 Shake the toner cartridge three times Maintaining the printer 175 ...

Page 176: ...5 Insert the new toner cartridge 6 Remove the waste toner bottle Maintaining the printer 176 ...

Page 177: ...7 Using the printhead wiper clean the printhead lens 8 Insert the wiper back into place 9 Insert the waste toner bottle and then close the door Maintaining the printer 177 ...

Page 178: ...the photoconductor unit Warning Potential Damage Some parts of the printer are easily damaged by static electricity Before touching any parts or components in an area marked with the static sensitive symbol touch a metal surface in an area away from the symbol Maintaining the printer 178 ...

Page 179: ...pose the photoconductor unit to direct light for more than one minute Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum Doing so may affect the quality of future print jobs Maintaining the printer 179 ...

Page 180: ...5 Insert the new photoconductor unit 6 Using the printhead wiper clean the printhead lens 7 Insert the wiper back into place Maintaining the printer 180 ...

Page 181: ...8 Insert the waste toner bottle and then close the door Maintaining the printer 181 ...

Page 182: ...ste toner bottle 1 Open door A 2 Remove the waste toner bottle 3 Using the printhead wiper clean the printhead lens 4 Insert the wiper back to into place 5 Unpack the new waste toner bottle Maintaining the printer 182 ...

Page 183: ...6 Insert the new waste toner bottle and then close the door Replacing the pick feed and separator rollers 1 Pick roller 2 Feed roller 3 Separator roller Maintaining the printer 183 ...

Page 184: ...Remove all the trays Standard tray Optional 2500 sheet tray Notes Use the screwdriver stored inside door A To remove the optional 2 x 500 sheet tray follow the procedure in removing the standard tray Maintaining the printer 184 ...

Page 185: ...o the printer If a 3000 sheet tray is installed then slide the tray to the right to open the door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Maintaining the printer 185 ...

Page 186: ...n door D Notes Door D is only accessible if an optional 2500 or 2 x 500 sheet tray is installed If a 3000 sheet tray is installed then slide the tray to the right to open the door Maintaining the printer 186 ...

Page 187: ...move the rollers 7 Insert the new rollers until they click into place Note Make sure to insert the rollers to their proper places 8 Close doors D and C 9 Insert the trays and then turn on the printer Maintaining the printer 187 ...

Page 188: ... hit any cable attached to the printer If a 3000 sheet tray is installed then slide the tray to the right to open the door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Maintaining the printer 188 ...

Page 189: ...3 Using the screwdriver stored inside door A remove the door stopper 4 Loosen the screws that secure the transfer belt Maintaining the printer 189 ...

Page 190: ...transfer belt 7 Unpack the new transfer belt Warning Potential Damage Do not touch the transfer belt Doing so may affect the quality of future print jobs 8 Insert the new transfer belt until it clicks into place Maintaining the printer 190 ...

Page 191: ...eplacing the transfer roller 1 Open door C Notes Make sure that the door does not hit any cable attached to the printer If a 3000 sheet tray is installed then slide the tray to the right to open the door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Maintaining the printer 191 ...

Page 192: ...2 Remove the transfer roller 3 Unpack the new transfer roller 4 Insert the new transfer roller until it clicks into place 5 Close the door Maintaining the printer 192 ...

Page 193: ...Replacing the ADF separator roller 1 Turn off the printer 2 Remove the ADF separator pad Maintaining the printer 193 ...

Page 194: ...3 Remove the ADF separator roller 4 Unpack the new separator roller 5 Insert the new separator roller Maintaining the printer 194 ...

Page 195: ...6 Insert the separator pad 7 Turn on the printer Replacing the ADF pick and feed rollers 1 Turn off the printer Maintaining the printer 195 ...

Page 196: ...2 Open door B 3 Remove the ADF pick and feed rollers 4 Unpack the new pick and feed rollers Maintaining the printer 196 ...

Page 197: ...e new pick and feed rollers 6 Close the door and then turn on the printer Replacing the staple cartridge Replacing the staple cartridge in the staple ﬁnisher 1 Slide the staple ﬁnisher Maintaining the printer 197 ...

Page 198: ...2 Remove the empty staple cartridge 3 Unpack the new staple cartridge Maintaining the printer 198 ...

Page 199: ...4 Insert the new staple cartridge until it clicks into place 5 Slide the ﬁnisher back into place Replacing the staple cartridge in the staple hole punch ﬁnisher 1 Open door H Maintaining the printer 199 ...

Page 200: ...2 Remove the staple cartridge 3 Unpack the new staple cartridge 4 Insert the new staple cartridge until it clicks into place 5 Close the door Maintaining the printer 200 ...

Page 201: ...Replacing the staple cartridge in the booklet ﬁnisher 1 Open door H and then pull out the booklet maker 2 Remove the staple cartridge 3 Unpack the new staple cartridge Maintaining the printer 201 ...

Page 202: ...rays are closed Turn off the printer and then unplug the power cord from the electrical outlet Disconnect all cords and cables from the printer If the printer has separate ﬂoor standing optional trays or output options attached to it then disconnect them before moving the printer If the printer has a caster base then carefully roll it to the new location Use caution when passing over thresholds an...

Page 203: ... that the printer stays idle before it enters Sleep Mode Hibernate mode 1 From the home screen touch Settings Device Power Management Timeouts Hibernate Timeout 2 Select the amount of time that the printer stays idle before it enters Hibernate mode Notes For Hibernate Timeout to work set Hibernate Timeout on Connection to Hibernate The Embedded Web Server is disabled when the printer is in Hiberna...

Page 204: ...efficiencies result in fewer greenhouse emissions energy savings and natural resource savings Lexmark also offers recycling of packaging components in some countries or regions For more information go to www lexmark com recycle and then choose your country or region Information on available packaging recycling programs is included with the information on product recycling Lexmark cartons are 100 r...

Page 205: ...e stack height is below the maximum paper ﬁll indicator Do not slide paper into the tray Load paper as shown in the illustration Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes Push the tray ﬁrmly into the printer after loading paper Use recommended paper Use only recommended paper or specialty media Do not load paper that is wri...

Page 206: ...per size and type are set correctly on the computer or printer control panel Store paper according to manufacturer recommendations Identifying jam locations Note When Jam Recovery is set to On or Auto the printer reprints jammed pages Jam locations 1 Automatic document feeder ADF 2 Door C 3 Door D 4 Multipurpose feeder 5 3000 sheet tray 6 2 x 500 or 2500 sheet tray Clearing jams 206 ...

Page 207: ...nisher Staple hole punch ﬁnisher Paper jam in the automatic document feeder 1 Remove all original documents from the ADF tray 2 Open door B 3 Remove the jammed paper Note Make sure that all paper fragments are removed 4 Close the door Clearing jams 207 ...

Page 208: ...ote Make sure that all paper fragments are removed 7 Close the door Paper jam in the multipurpose feeder 1 Remove paper from the multipurpose feeder 2 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 208 ...

Page 209: ...door does not hit any cable attached to the printer If a 3000 sheet tray is installed then slide the tray to the right to open the door 4 Close the door 5 Flex fan and align the paper edges before loading 6 Reload paper Paper jam in door C 1 Open door C CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touc...

Page 210: ...e attached to the printer If a 3000 sheet tray is installed then slide the tray to the right to open the door 2 Remove the jammed paper from any of the following locations Note Make sure that all paper fragments are removed Fuser area Clearing jams 210 ...

Page 211: ... Below the fuser area Duplex area Clearing jams 211 ...

Page 212: ... Above the duplex area 3 Open the standard trays and then remove the jammed paper Note Make sure that all paper fragments are removed 4 Close the trays and then close the door Clearing jams 212 ...

Page 213: ...heet tray is installed then slide the tray to the right to open the door Open door C to make sure that all paper fragments are removed and then close the door 2 Open the optional tray and then remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 213 ...

Page 214: ...3 Close the tray and then close the door Paper jam in the 3000 sheet tray 1 Slide the 3000 sheet tray 2 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 214 ...

Page 215: ...Make sure that all paper fragments are removed 4 Close the door and then slide the tray back into place Paper jam in the booklet ﬁnisher 1 Open door G and then remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 215 ...

Page 216: ...2 Open door J Clearing jams 216 ...

Page 217: ...3 Open door H 4 Remove the jammed paper from any of the following locations Note Make sure that all paper fragments are removed Door J Clearing jams 217 ...

Page 218: ... Areas H1 and H2 Area H6 Clearing jams 218 ...

Page 219: ...5 Pull out the booklet maker 6 Remove the jammed paper from any of the following locations Note Make sure that all paper fragments are removed Area H8 Area H9 Clearing jams 219 ...

Page 220: ...k into place 8 Close doors H and J Paper jam in the staple ﬁnisher 1 Remove paper from the staple ﬁnisher bin 2 Slide the staple ﬁnisher and then remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 220 ...

Page 221: ...he spinner wheel G1 downward to feed the jammed paper into the ﬁnisher bin and then remove the jammed paper 3 Slide the ﬁnisher back into place Staple jam in the staple ﬁnisher 1 Slide the staple ﬁnisher Clearing jams 221 ...

Page 222: ...2 Remove the staple cartridge holder 3 Remove the loose staples Clearing jams 222 ...

Page 223: ...4 Insert the staple cartridge holder until it clicks into place 5 Slide the ﬁnisher back into place Staple jam in the staple hole punch ﬁnisher 1 Open door H Clearing jams 223 ...

Page 224: ...2 Remove the staple cartridge holder 3 Remove the loose staples Clearing jams 224 ...

Page 225: ...4 Insert the staple cartridge holder until it clicks into place 5 Close the door Staple jam in the booklet ﬁnisher 1 Open door H and then pull out the booklet maker Clearing jams 225 ...

Page 226: ...2 Remove the staple cartridge holder 3 Remove the loose staples Clearing jams 226 ...

Page 227: ...4 Insert the staple cartridge holder until it clicks into place 5 Push the booklet maker back into place and then close the door Clearing jams 227 ...

Page 228: ... Internet Explorer version 11 or later Microsoft Edge Safari version 6 or later Google ChromeTM version 32 or later Mozilla Firefox version 24 or later Is your browser supported Go to step 4 Install a supported browser Step 4 Check if the network connection is working Is the network connection working Go to step 5 Contact your administrator Step 5 Make sure that the cable connections to the printe...

Page 229: ...upported ﬂash drive Step 3 Remove and then insert the ﬂash drive Does the printer recognize the ﬂash drive The problem is solved Contact customer support Enabling the USB port From the home screen touch Settings Network Ports USB Enable USB Port Checking the printer connectivity 1 From the home screen touch Settings Reports Network Network Setup Page 2 Check the ﬁrst section of the network setup p...

Page 230: ...ord to the electrical outlet and then turn on the printer CAUTION POTENTIAL INJURY To avoid the risk of ﬁre or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible Does the internal option operate correctly The problem is solved Go to step 4 Step 4 a Check if the internal option is available in the ...

Page 231: ...ponents All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable results if third party supplies or parts are used Imaging component usage beyond the intended life may damage your Lexmark printer or associated components Warning Potential Damage Use of third party supplies or parts can affect warranty coverage Damage caused by the use of third part...

Page 232: ...envelope that has been stored in a dry environment Note Printing on envelopes with high moisture content can seal the ﬂaps b Send the print job Does the envelope seal when printing Go to step 2 The problem is solved Step 2 a Make sure that paper type is set to Envelope From the control panel navigate to Settings Paper Tray Conﬁguration Paper Size Type b Send the print job Does the envelope seal wh...

Page 233: ...orrectly The problem is solved Go to step 2 Step 2 a From the control panel touch Settings Paper Tray Conﬁguration Paper Size Type b Set the paper size and paper type to match the paper loaded in the linked trays c Print the document Do the trays link correctly The problem is solved Go to step 3 Step 3 a Make sure that Tray Linking is set to Automatic For more information see Linking trays on page...

Page 234: ...trol panel select Continue to clear the message and resume printing Paper frequently jams Action Yes No Step 1 a Remove the tray b Check if paper is loaded correctly Notes Make sure that the paper guides are positioned correctly Make sure that the stack height is below the maximum paper ﬁll indicator Make sure to print on recommended paper size and type c Insert the tray d Print the document Do pa...

Page 235: ... the jammed pages reprinted The problem is solved Contact customer support Printing problems Conﬁdential and other held documents do not print Action Yes No Step 1 a From the control panel check if the documents appear in the Held Jobs list Note If the documents are not listed then print the documents using the Print and Hold options b Print the documents Are the documents printed The problem is s...

Page 236: ...end the print job Are the documents printed The problem is solved Go to step 5 Step 5 a Add printer memory b Resend the print job Are the documents printed The problem is solved Contact customer support Slow printing Action Yes No Step 1 Make sure that the printer cable is securely connected to the printer and to the computer print server option or other network device Is the printer printing slow...

Page 237: ...From the home screen touch Settings Paper Tray Conﬁguration Paper Size Type Heavier paper prints more slowly Paper narrower than letter A4 and legal may print more slowly b Print the document Is the printer printing slow Go to step 5 The problem is solved Step 5 a Make sure that the printer settings for texture and weight match the paper being loaded From the home screen touch Settings Paper Media...

Page 238: ...ct printer b Print the document Is the document printed The problem is solved Go to step 2 Step 2 a Check if the printer is on b Resolve any error messages that appear on the display c Print the document Is the document printed The problem is solved Go to step 3 Step 3 a Check if the ports are working and if the cables are securely connected to the computer and the printer For more information see...

Page 239: ... Pages For non touch screen printer models press to navigate through the settings Action Yes No a Remove and then insert the imaging kit Warning Potential Damage Do not expose the imaging kit to direct light Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum under the imaging kit Doing so may affect the quality of future print ...

Page 240: ...nter control panel Navigate to Settings Print Quality Toner Darkness b Print the document Is the print too dark Go to step 3 The problem is solved Step 3 a Depending on your operating system specify the paper type from the Printing Preferences or Print dialog Notes Make sure that the setting matches the paper loaded You can also change the setting on the printer control panel Navigate to Settings ...

Page 241: ...r non touch screen printer models press to navigate through the settings Action Yes No Step 1 a Load the tray with the correct paper type b Print the document Do ghost images appear on prints Go to step 2 The problem is solved Step 2 a Depending on your operating system specify the paper type from the Printing Preferences or Print dialog Notes Make sure that the setting matches the paper loaded Yo...

Page 242: ...maging kit Doing so may affect the quality of future print jobs b Print the document Do ghost images appear on prints Contact customer support The problem is solved Gray or colored background Note Before solving the problem print the Print Quality Test Pages From the control panel navigate to Settings Troubleshooting Print Quality Test Pages For non touch screen printer models press to navigate th...

Page 243: ...ct margins Action Yes No Step 1 a Adjust the paper guides to the correct position for the paper loaded b Print the document Are the margins correct The problem is solved Go to step 2 Step 2 a Set the paper size from the control panel Navigate to Settings Paper Tray Conﬁguration Paper Size Type b Print the document Are the margins correct The problem is solved Go to step 3 Step 3 a Depending on you...

Page 244: ... Print the document Is the print light Go to step 2 The problem is solved Step 2 a Depending on your operating system increase toner darkness from the Printing Preferences or Print dialog Note You can also change the setting on the printer control panel Navigate to Settings Print Quality Toner Darkness b Print the document Is the print light Go to step 3 The problem is solved Step 3 a Turn off Col...

Page 245: ...with plain paper b Print the document Is the print light Go to step 7 The problem is solved Step 7 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you are ready to use it b Print the document Is the print light Go to step 8 The problem is solved Step 8 a Remove and then insert the imaging kit Warning Potential Damage Do n...

Page 246: ... quality problems Warning Potential Damage Do not touch the photoconductor drum under the imaging kit Doing so may affect the quality of future print jobs c Remove and then insert the developer unit of the missing color d Insert the imaging kit e Insert the toner cartridge f Print the document Are some colors missing on prints Contact customer support The problem is solved Mottled print and dots N...

Page 247: ... the settings match the paper loaded b Print the document Is the print mottled Go to step 4 The problem is solved Step 4 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you are ready to use it b Print the document Is the print mottled Go to step 5 The problem is solved Step 5 a Remove and then insert the imaging kit Warni...

Page 248: ...he printer control panel Navigate to Settings Paper Tray Conﬁguration Paper Size Type b Print the document Is the paper curled Go to step 3 The problem is solved Step 3 Print on the other side of the paper a Remove paper ﬂip it over and then reload paper b Print the document Is the paper curled Go to step 4 The problem is solved Step 4 a Load paper from a fresh package Note Paper absorbs moisture ...

Page 249: ...ocument Is the print crooked or skewed Go to step 2 The problem is solved Step 2 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you are ready to use it b Print the document Is the print crooked or skewed Go to step 3 The problem is solved Step 3 a Check if the paper loaded is supported Note If paper is not supported then...

Page 250: ...onductor drum under the imaging kit Doing so may affect the quality of future print jobs b Print the document Is the printer printing solid color or black images Contact customer support The problem is solved Text or images cut off Note Before solving the problem print the Print Quality Test Pages From the control panel navigate to Settings Troubleshooting Print Quality Test Pages For non touch sc...

Page 251: ...kit Warning Potential Damage Do not expose the imaging kit to direct light Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum under the imaging kit Doing so may affect the quality of future print jobs b Print the document Are text or images cut off Contact customer support The problem is solved Toner easily rubs off Note Before...

Page 252: ...r weight is not supported then load a supported one b Print the document Does toner easily rub off Go to step 3 The problem is solved Step 3 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you are ready to use it b Print the document Does toner easily rub off Contact customer support The problem is solved Uneven print den...

Page 253: ...int Quality Test Pages From the control panel navigate to Settings Troubleshooting Print Quality Test Pages For non touch screen printer models press to navigate through the settings If horizontal dark lines keep appearing on the prints then see the Repeating defects topic Action Yes No Step 1 a Depending on your operating system specify the paper type from the Printing Preferences or Print dialog...

Page 254: ...ity problems Warning Potential Damage Do not touch the photoconductor drum under the imaging kit Doing so may affect the quality of future print jobs b Print the document Do dark lines appear on prints Contact customer support The problem is solved Horizontal white lines Notes Before solving the problem print the Print Quality Test Pages From the control panel navigate to Settings Troubleshooting ...

Page 255: ... kit Warning Potential Damage Do not expose the imaging kit to direct light Extended exposure to light can cause print quality problems Warning Potential Damage Do not touch the photoconductor drum under the imaging kit Doing so may affect the quality of future print jobs b Print the document Do horizontal white lines appear on prints Contact customer support The problem is solved Vertical white l...

Page 256: ...hite lines appear on prints Go to step 3 The problem is solved Step 3 a Remove and then insert the imaging kit Warning Potential Damage Do not expose the imaging kit to direct light Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum under the imaging kit Doing so may affect the quality of future print jobs b Print the document ...

Page 257: ...t Take note of the distance and then contact customer support The printer is not responding Action Yes No Step 1 Check if the power cord is connected to the electrical outlet CAUTION POTENTIAL INJURY To avoid the risk of ﬁre or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible Is the printer resp...

Page 258: ...r For more information see the documentation that came with the option Is the printer responding The problem is solved Go to step 7 Step 7 Install the correct print driver Is the printer responding The problem is solved Go to step 8 Step 8 Turn off the printer wait for about 10 seconds and then turn on the printer Is the printer responding The problem is solved Contact customer support Job prints ...

Page 259: ...tep 3 Step 3 a Check if the trays are linked For more information see Linking trays on page 39 b Print the document Is the document printed from the correct tray The problem is solved Contact customer support Color quality problems Adjusting toner darkness 1 From the home screen touch Settings Print Quality 2 Adjust the toner darkness 3 Apply the changes Modifying the colors in printed output 1 Fr...

Page 260: ...an be added in various amounts to produce a large range of colors observed in nature Computer screens scanners and digital cameras use this method to display colors What is CMYK color CMYK color is a method of describing colors by indicating the amount of cyan magenta yellow and black used to reproduce a particular color Cyan magenta yellow and black inks or toners can be printed in various amount...

Page 261: ...served color of each box is obtained by passing the CMYK or RGB combination labeled on the box through the selected color conversion table By examining Color Samples sets you can identify the box with color closest to the color being matched The color combination labeled on the box can then be used for modifying the color of the object in a software program For more information see the software pr...

Page 262: ...ages that appear on the display Can you send or receive a fax The problem is solved Go to step 2 Step 2 Make sure that the cable connections for the following equipment are secure Telephone Handset Answering machine Can you send or receive a fax The problem is solved Go to step 3 Step 3 Check for a dial tone Call the fax number to check if it is working properly If you are using the On Hook Dial f...

Page 263: ...connect to a DSL ﬁlter or router that supports analog use For more information contact your DSL provider If you are using a private branch exchange PBX telephone service then make sure that you are connecting to an analog connection on the PBX If none exists then consider installing an analog telephone line for the fax machine Can you send or receive a fax The problem is solved Go to step 6 Step 6...

Page 264: ...The problem is solved Contact customer support Can send but not receive faxes Action Yes No Step 1 Make sure that the paper source is not empty Can you receive faxes The problem is solved Go to step 2 Step 2 Check the ring count delay settings From the control panel touch Settings Fax Fax Setup Fax Receive Settings Rings to Answer Can you receive faxes The problem is solved Go to step 3 Step 3 If ...

Page 265: ...e screen touch Settings Device Maintenance Conﬁguration Menu Scanner Conﬁguration Scanner Manual Registration 2 In the Print Quick Test menu touch Start 3 Place the Print Quick Test page on the scanner glass and then touch Flatbed Registration 4 In the Copy Quick Test menu touch Start 5 Compare the Copy Quick Test page with the original document Note If the margins of the test page are different f...

Page 266: ...rn it back on b Resend the scan job Can you send the scan job The problem is solved Go to step 2 Step 2 a Make sure that the cables between the printer and the print server are secure For more information see the setup documentation that came with the printer b Resend the scan job Can you send the scan job The problem is solved Contact customer support Partial copies of document or photo Action Ye...

Page 267: ...oto b Adjust the scan quality settings c Copy the document or photo Is the copy quality satisfactory The problem is solved Contact customer support Scan job was not successful Action Yes No Step 1 Check the cable connections a Make sure that the Ethernet or USB cable is securely connected to the computer and the printer b Resend the scan job Is the scan job successful The problem is solved Go to s...

Page 268: ...e printer and the electrical outlet CAUTION POTENTIAL INJURY To avoid the risk of ﬁre or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible b Copy or scan the document Is the scanner responding The problem is solved Go to step 2 Step 2 a Check if the printer is turned on b Resolve any error messag...

Page 269: ...ting customer support make sure to have the following information Printer problem Error message Printer model type and serial number Go to http support lexmark com to receive e mail or chat support or browse through the library of manuals support documentation drivers and other downloads Technical support via telephone is also available In the U S or Canada call 1 800 539 6275 For other countries ...

Page 270: ...SHOCK HAZARD To avoid the risk of electrical shock if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the prin...

Page 271: ...crewdriver stored inside door A remove the connector cover from the rear of the printer 4 If the printer has a ﬁlter cover then remove the cover 5 Remove the controller board access cover Upgrading and migrating 271 ...

Page 272: ...al Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board components or connectors Upgrading and migrating 272 ...

Page 273: ... then attach the access cover 10 Attach the connector cover 11 If you removed a ﬁlter cover then attach the cover 12 Connect the power cord to the electrical outlet and then turn on the printer CAUTION POTENTIAL INJURY To avoid the risk of ﬁre or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible ...

Page 274: ...en turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer 2 Unplug the power cord from the electrical outlet 3 Using the screwdriver stored inside door A remove the connector cover from the rear of the printer Upgr...

Page 275: ... the controller board access cover Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board components or connectors Upgrading and migrating 275 ...

Page 276: ...6 Remove the controller board shield 7 Unpack the printer hard disk Upgrading and migrating 276 ...

Page 277: ...cover 11 If you removed a ﬁlter cover then attach the cover 12 Connect the power cord to the electrical outlet and then turn on the printer CAUTION POTENTIAL INJURY To avoid the risk of ﬁre or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible Upgrading and migrating 277 ...

Page 278: ...n turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer 2 Unplug the power cord from the electrical outlet 3 Using the screwdriver stored inside door A remove the connector cover from the rear of the printer Upgra...

Page 279: ... the controller board access cover Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board components or connectors Upgrading and migrating 279 ...

Page 280: ...6 Remove the controller board shield Upgrading and migrating 280 ...

Page 281: ...card may cause damage to the card and the controller board 9 Attach the shield and then attach the access cover 10 Attach the connector cover 11 If you removed a ﬁlter cover then attach the cover 12 Connect the power cord to the electrical outlet and then turn on the printer CAUTION POTENTIAL INJURY To avoid the risk of ﬁre or electrical shock connect the power cord to an appropriately rated and p...

Page 282: ...ng If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer 2 Unplug the power cord from the electrical outlet 3 Using the screwdriver stored inside door A remove the controller board access cover Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch ...

Page 283: ...4 Remove the controller board shield Upgrading and migrating 283 ...

Page 284: ... Remove the option slot cover Note Using a Phillips screwdriver remove the screw Lift the cover and then pull it out completely 7 Unpack the wireless print server and then pass it through the option slot Upgrading and migrating 284 ...

Page 285: ...8 Attach the thumbscrews 9 Connect the wireless print server to the controller board Upgrading and migrating 285 ...

Page 286: ...emory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer CAUTION TIPPING HAZARD Installing one or more options on your printer or MFP may require a caster base furniture or other fea...

Page 287: ...esive cover 5 Using the side handles align the printer with the tray and then lower the printer into place CAUTION POTENTIAL INJURY If the printer weight is greater than 20 kg 44 lb then it may require two or more people to lift it safely Upgrading and migrating 287 ...

Page 288: ...6 Using the screwdriver stored inside door A remove the connector cover from the rear of the printer Upgrading and migrating 288 ...

Page 289: ...7 Connect the tray connector to the printer 8 Open trays 2 and 3 Upgrading and migrating 289 ...

Page 290: ...tlet CAUTION POTENTIAL INJURY To avoid the risk of ﬁre or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible 12 Turn on the printer Add the tray in the print driver to make it available for print jobs For more information see Adding available options in the print driver on page 316 Upgrading and m...

Page 291: ...n turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer CAUTION TIPPING HAZARD Installing one or more options on your printer or MFP may require a caster base furniture or other feature to prevent instability causing possible injury For...

Page 292: ...4 Using the screwdriver stored inside door A disconnect the 2 x 500 or 2500 sheet tray cable from the rear of the printer 5 Open trays 2 and 3 Upgrading and migrating 292 ...

Page 293: ...tray to the printer Front Rear 7 Close the trays 8 Using the side handles remove the printer from the 2 x 500 or 2500 sheet tray CAUTION POTENTIAL INJURY If the printer weight is greater than 20 kg 44 lb then it may require two or more people to lift it safely Upgrading and migrating 293 ...

Page 294: ...9 Remove the stabilizing feet from the tray Upgrading and migrating 294 ...

Page 295: ...10 Remove the adhesive covers 11 Open the tray and then remove the mounting bracket and rail covers Upgrading and migrating 295 ...

Page 296: ...tach the side mounting brackets to the tray and then insert the guide plate into the rail 13 Attach the rail and then attach the mounting bracket and rail covers 14 Close the tray Upgrading and migrating 296 ...

Page 297: ...5 Using the side handles align the printer with the tray and then lower the printer into place 16 Align the 3000 sheet tray with the printer and then attach the mounting post Upgrading and migrating 297 ...

Page 298: ...17 Secure the tray cable with the clamp Upgrading and migrating 298 ...

Page 299: ...18 Connect the tray cable to the printer 19 Attach the tray cable cover Upgrading and migrating 299 ...

Page 300: ...20 Slide the tray until it clicks into place 21 Attach the stabilizing feet to the printer Upgrading and migrating 300 ...

Page 301: ...he 2 x 500 or 2500 sheet tray connector to the printer 23 Open trays 2 and 3 and then secure the 2 x 500 or 2500 sheet tray to the printer with the locking clips and metal bracket Front Upgrading and migrating 301 ...

Page 302: ...iately rated and properly grounded electrical outlet that is near the product and easily accessible 26 Turn on the printer Add the tray in the print driver to make it available for print jobs For more information see Adding available options in the print driver on page 316 When installing hardware options follow this order of installation 3000 sheet tray Printer Staple ﬁnisher Upgrading and migrat...

Page 303: ...ent instability causing possible injury For more information on supported conﬁgurations see www lexmark com multifunctionprinters 1 Turn off the printer 2 Unplug the power cord from the electrical outlet and then from the printer 3 Unpack the staple ﬁnisher Note Remove the tag but keep the screw for use in step 11 4 Remove the standard bin Upgrading and migrating 303 ...

Page 304: ...5 Remove the adhesive cover and then remove the paper bail 6 Using the screwdriver stored inside door A remove the covers for the paper guide sensor and slide rail Upgrading and migrating 304 ...

Page 305: ...7 Remove the paper guides 8 Attach the sensor cover Upgrading and migrating 305 ...

Page 306: ...9 Insert the ﬁnisher 10 Secure the ﬁnisher to the printer Note Use the screw that came with the ﬁnisher Upgrading and migrating 306 ...

Page 307: ...11 Attach the ﬁnisher slide rail cover Note Use the screws that came with the ﬁnisher 12 Remove the ﬁlter cover Note This step is applicable only in some printer models Upgrading and migrating 307 ...

Page 308: ...13 Connect the ﬁnisher cable to the printer 14 Reattach the ﬁlter cover Note This step is applicable only in some printer models Upgrading and migrating 308 ...

Page 309: ...printer performance 16 Turn on the printer Add the ﬁnisher in the print driver to make it available for print jobs For more information see Adding available options in the print driver on page 316 Installing the staple hole punch or booklet ﬁnisher CAUTION TIPPING HAZARD Installing one or more options on your printer or MFP may require a caster base furniture or other feature to prevent instabilit...

Page 310: ...tandard bin and then remove the paper bail 6 Using the screwdriver stored inside door A remove the paper guides 7 Insert the paper transport Note Use the screws that came with the ﬁnisher Upgrading and migrating 310 ...

Page 311: ...8 Attach the ﬁnisher to the printer Upgrading and migrating 311 ...

Page 312: ...9 Insert the staple cartridge into the ﬁnisher until it clicks into place 10 Remove the ﬁlter cover Note This step is applicable only in some printer models Upgrading and migrating 312 ...

Page 313: ...11 Connect the ﬁnisher cable to the printer 12 Reattach the ﬁlter cover Note This step is applicable only in some printer models Upgrading and migrating 313 ...

Page 314: ...Secure the cable 14 Insert the bins Notes Use the screws that came with the ﬁnisher When inserting bin 2 avoid moving the bracket Bin 3 is supported only in the booklet ﬁnisher Upgrading and migrating 314 ...

Page 315: ...ies can be easily overloaded by a laser printer and may result in a risk of ﬁre property damage or poor printer performance 17 Turn on the printer Add the ﬁnisher in the print driver to make it available for print jobs For more information see Adding available options in the print driver on page 316 Software Installing the printer software 1 Obtain a copy of the software installer package From the...

Page 316: ...the ﬁle to apply the settings to other printers 1 Open a web browser and then type the printer IP address in the address ﬁeld Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 From the Embedded Web Server...

Page 317: ... appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click Settings Device Update Firmware 3 Browse to the ﬂash ﬁle 4 Click Upload Upgrading and migrating 317 ...

Page 318: ...tends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and veriﬁcation of operation in conjunction with...

Page 319: ...CL is Hewlett Packard Company s designation of a set of printer commands language and functions included in its printer products This printer is intended to be compatible with the PCL language This means the printer recognizes PCL commands used in various application programs and that the printer emulates the functions corresponding to the commands PostScript is a registered trademark of Adobe Sys...

Page 320: ...ment and Handling Rules 2011 which prohibit use of lead mercury hexavalent chromium polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0 1 by weight and 0 01 by weight for cadmium except for the exemption set in Schedule II of the Rules Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste Consult your local auth...

Page 321: ...RGY STAR emblem on the product or on a start up screen is certiﬁed to comply with Environmental Protection Agency EPA ENERGY STAR requirements as of the date of manufacture Temperature information Ambient operating temperature 10 to 30 C 50 to 86 F Shipping temperature 10 to 40 C 14 to 104 F Storage temperature and relative humidity 10 to 40 C 14 to 104 F 15 to 85 RH Laser notice The printer is ce...

Page 322: ...Ib 3b AlGaAs Nominal output power milliwatts 25 Wavelength nanometers 770 800 775 800 Laser advisory label The following laser notice label is affixed to the printer Power consumption Product power consumption The following table documents the power consumption characteristics of the product Note Some modes may not apply to your product Notices 322 ...

Page 323: ...ith an energy saving mode called Sleep Mode The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity The Sleep Mode is automatically engaged after this product is not used for a speciﬁed period of time called the Sleep Mode Timeout Factory default Sleep Mode Timeout for this product in minutes 15 By using the conﬁguration menus the Sleep Mode Timeout can be m...

Page 324: ...etwork See your setup documentation for more information The Ringer Equivalence Number REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed ﬁve 5 0 To be certain of the number of devices that may be ...

Page 325: ...mum number of devices allowed to be connected to a telephone interface The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed ﬁve The REN is located on the product label This equipment uses CA11A telephone jacks Avis réservé aux utilisateurs du réseau téléphonique du Canada Ce produit est conf...

Page 326: ...s for compliance to Telecom s speciﬁcations There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation and The equipment shall go on hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next call attempt The equipment shall be set to ensure that automatic calls to different numbe...

Page 327: ... in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or...

Page 328: ...nnium Tower III 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative or may be obtained at www lexmark com en_us about regulatory compliance european union declaration of conformity html This product satisﬁes the Class A limits of EN 55022 and EN55032 and safety requirements of EN 60950 1 or EN 62368 1 ...

Page 329: ...of original purchase and this statement to that user Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it or its original contents are substantially used up depleted or consumed F...

Page 330: ...ng or remanufacture by a third party of products supplies or parts Products supplies parts materials such as toners and inks software or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THIS PRODUCT AND SPECIFICALLY DI...

Page 331: ...s are intended beneﬁciaries of this limitation Additional rights Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages so the limitations or exclusions contained above may not apply to you This limited warranty gives you speciﬁc legal rights You may also have other rights that vary from state to...

Page 332: ... Embedded Web Server 228 cannot receive faxes 264 Card Copy setting up 23 card stock loading 38 changing resolution fax 75 changing the printer port settings after installing ISP 165 changing the wallpaper 24 Check tray connection 233 checking the printer connectivity 229 checking the status of parts and supplies 172 cleaning exterior of the printer 166 interior of the printer 166 cleaning the pri...

Page 333: ... enlarging copies 56 envelopes loading 38 environmental settings 203 erasing printer memory 160 erasing hard disk memory 160 erasing printer memory 161 Ethernet port 18 exporting a conﬁguration ﬁle using the Embedded Web Server 316 EXT port 18 e mail creating shortcuts 59 e mail server setting up 58 e mailing using a shortcut number 59 using the address book 59 using the automatic document feeder ...

Page 334: ...ole punch ﬁnisher 223 jams avoiding 205 locating jam areas 206 locations 206 junk faxes blocking 75 K keyboard on the display using 30 L letterhead copying on 56 Lexmark Mobile Print using 49 line ﬁlter 65 LINE port 18 linking trays 39 loading card stock 38 transparencies 38 trays 31 loading envelopes multipurpose feeder 38 loading paper multipurpose feeder 38 loading specialty media multipurpose ...

Page 335: ...am in the 3000 sheet tray 214 paper jam in the automatic document feeder 207 paper jam in the booklet ﬁnisher 215 paper jam in the multipurpose feeder 208 paper jam in the staple ﬁnisher 220 paper jam clearing 2 x 500 sheet tray 209 3000 sheet tray 214 automatic document feeder 207 booklet ﬁnisher 215 duplex unit 209 fuser 209 multipurpose feeder 208 optional tray 213 staple ﬁnisher 220 paper jams...

Page 336: ...21 printer wireless network connecting a mobile device to 164 printhead lens cleaning 169 printing directory list 54 font sample list 54 from a computer 49 from a ﬂash drive 51 from a mobile device 49 50 from an Android device 49 Menu Settings Page 22 using Google Cloud Print 49 using Mopria Print Service 49 using Wi Fi Direct 50 printing a directory list 54 printing a font sample list 54 printing...

Page 337: ...conﬁguring 203 slow printing 236 SMTP server for e mail conﬁguring 58 SMTP server for fax conﬁguring 60 sorting multiple copies 56 spoken passwords enabling 29 staple cartridge replacing 197 199 201 staple cartridges ordering 173 staple ﬁnisher installing 303 staple jam in the booklet ﬁnisher 225 staple jam in the staple ﬁnisher 221 staple jam in the staple hole punch ﬁnisher 223 staple jam cleari...

Page 338: ...267 scan job was not successful 267 scanner does not close 268 scanner does not respond 268 two sided copying 56 U unable to read ﬂash drive troubleshooting print 229 Unformatted ﬂash detected 231 Universal paper size setting 31 unlinking trays 39 updating ﬁrmware 316 USB port enabling 229 USB ports 18 using Customer Support 24 using Display Customization 24 using genuine Lexmark parts and supplie...

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