Hardware options problems
Cannot detect internal option
Action
Yes
No
Step 1
Turn off the printer, wait for about 10 seconds, and then turn on the
printer.
Does the internal option operate correctly?
The problem is
solved.
Go to step 2.
Step 2
Print the Menu Settings Page, and then check if the internal option
appears in the Installed Features list.
Is the internal option listed in the menu settings page?
Go to step 4.
Go to step 3.
Step 3
Check if the internal option is installed properly into the controller
board.
a
Turn off the printer, and then unplug the power cord from the
electrical outlet.
b
Make sure that the internal option is installed in the appropriate
connector in the controller board.
c
Connect the power cord to the electrical outlet, and then turn
on the printer.
CAUTION—POTENTIAL INJURY:
To avoid the risk of fire
or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet
that is near the product and easily accessible.
Does the internal option operate correctly?
The problem is
solved.
Go to step 4.
Step 4
a
Check if the internal option is available in the print driver.
Note:
If necessary, manually add the internal option in the
print driver to make it available for print jobs. For more
information, see
“Adding available options in the print driver”
.
b
Resend the print job.
Does the internal option operate correctly?
The problem is
solved.
Contact
Defective flash detected
Try one or more of the following:
•
Replace the defective flash memory.
•
From the printer control panel, select
Continue
to ignore the message and continue printing.
Troubleshooting
230
Summary of Contents for XC9225
Page 168: ... Scanner glass Scanner glass pad 3 Close the scanner cover Maintaining the printer 168 ...
Page 176: ...5 Insert the new toner cartridge 6 Remove the waste toner bottle Maintaining the printer 176 ...
Page 181: ...8 Insert the waste toner bottle and then close the door Maintaining the printer 181 ...
Page 211: ... Below the fuser area Duplex area Clearing jams 211 ...
Page 216: ...2 Open door J Clearing jams 216 ...
Page 218: ... Areas H1 and H2 Area H6 Clearing jams 218 ...
Page 222: ...2 Remove the staple cartridge holder 3 Remove the loose staples Clearing jams 222 ...
Page 224: ...2 Remove the staple cartridge holder 3 Remove the loose staples Clearing jams 224 ...
Page 226: ...2 Remove the staple cartridge holder 3 Remove the loose staples Clearing jams 226 ...
Page 280: ...6 Remove the controller board shield Upgrading and migrating 280 ...
Page 283: ...4 Remove the controller board shield Upgrading and migrating 283 ...
Page 289: ...7 Connect the tray connector to the printer 8 Open trays 2 and 3 Upgrading and migrating 289 ...
Page 294: ...9 Remove the stabilizing feet from the tray Upgrading and migrating 294 ...
Page 298: ...17 Secure the tray cable with the clamp Upgrading and migrating 298 ...
Page 305: ...7 Remove the paper guides 8 Attach the sensor cover Upgrading and migrating 305 ...
Page 311: ...8 Attach the finisher to the printer Upgrading and migrating 311 ...