Action
Yes
No
Step 7
a
Make sure that the printer is not overheating.
Notes:
•
Allow the printer to cool down after a long print job.
•
Observe the recommended ambient temperature for the
printer. For more information, see
.
b
Print the document.
Is the printer printing slow?
Contact
The problem is
solved.
Print jobs do not print
Action
Yes
No
Step 1
a
From the document you are trying to print, open the Print
dialog, and then check if you have selected the correct printer.
b
Print the document.
Is the document printed?
The problem is
solved.
Go to step 2.
Step 2
a
Check if the printer is on.
b
Resolve any error messages that appear on the display.
c
Print the document.
Is the document printed?
The problem is
solved.
Go to step 3.
Step 3
a
Check if the ports are working and if the cables are securely
connected to the computer and the printer.
For more information, see the setup documentation that came
with the printer.
b
Print the document.
Is the document printed?
The problem is
solved.
Go to step 4.
Step 4
a
Turn off the printer, wait for about 10 seconds, and then turn on
the printer.
b
Print the document.
Is the document printed?
The problem is
solved.
Go to step 5.
Troubleshooting
238
Summary of Contents for XC9225
Page 168: ... Scanner glass Scanner glass pad 3 Close the scanner cover Maintaining the printer 168 ...
Page 176: ...5 Insert the new toner cartridge 6 Remove the waste toner bottle Maintaining the printer 176 ...
Page 181: ...8 Insert the waste toner bottle and then close the door Maintaining the printer 181 ...
Page 211: ... Below the fuser area Duplex area Clearing jams 211 ...
Page 216: ...2 Open door J Clearing jams 216 ...
Page 218: ... Areas H1 and H2 Area H6 Clearing jams 218 ...
Page 222: ...2 Remove the staple cartridge holder 3 Remove the loose staples Clearing jams 222 ...
Page 224: ...2 Remove the staple cartridge holder 3 Remove the loose staples Clearing jams 224 ...
Page 226: ...2 Remove the staple cartridge holder 3 Remove the loose staples Clearing jams 226 ...
Page 280: ...6 Remove the controller board shield Upgrading and migrating 280 ...
Page 283: ...4 Remove the controller board shield Upgrading and migrating 283 ...
Page 289: ...7 Connect the tray connector to the printer 8 Open trays 2 and 3 Upgrading and migrating 289 ...
Page 294: ...9 Remove the stabilizing feet from the tray Upgrading and migrating 294 ...
Page 298: ...17 Secure the tray cable with the clamp Upgrading and migrating 298 ...
Page 305: ...7 Remove the paper guides 8 Attach the sensor cover Upgrading and migrating 305 ...
Page 311: ...8 Attach the finisher to the printer Upgrading and migrating 311 ...