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3
Read the warning message, and then select
Continue
.
4
Press and hold
X
and
#
simultaneously for 15 seconds to clear the message.
Note:
If you are unable to reset the supply usage counters, then return the item to the place of
purchase.
Scanner maintenance required, use ADF Kit
The printer is scheduled for maintenance. For more information, go to
contact your service representative, and then report the message.
Paper feed problems
Envelope seals when printing
Action
Yes
No
Step 1
a
Use an envelope that has been stored in a dry environment.
Note:
Printing on envelopes with high moisture content can
seal the flaps.
b
Send the print job.
Does the envelope seal when printing?
Go to step 2.
The problem is
solved.
Step 2
a
Make sure that paper type is set to Envelope.
From the control panel, navigate to:
Settings
>
Paper
>
Tray Configuration
>
Paper Size/Type
b
Send the print job.
Does the envelope seal when printing?
Contact
The problem is
solved.
Collated printing does not work
Action
Yes
No
Step 1
a
From the control panel, navigate to:
Settings
>
>
Layout
>
Collate
b
Touch
On [1,2,1,2,1,2]
.
c
Print the document.
Is the document collated correctly?
The problem is
solved.
Go to step 2.
Troubleshooting
232
Summary of Contents for XC9225
Page 168: ... Scanner glass Scanner glass pad 3 Close the scanner cover Maintaining the printer 168 ...
Page 176: ...5 Insert the new toner cartridge 6 Remove the waste toner bottle Maintaining the printer 176 ...
Page 181: ...8 Insert the waste toner bottle and then close the door Maintaining the printer 181 ...
Page 211: ... Below the fuser area Duplex area Clearing jams 211 ...
Page 216: ...2 Open door J Clearing jams 216 ...
Page 218: ... Areas H1 and H2 Area H6 Clearing jams 218 ...
Page 222: ...2 Remove the staple cartridge holder 3 Remove the loose staples Clearing jams 222 ...
Page 224: ...2 Remove the staple cartridge holder 3 Remove the loose staples Clearing jams 224 ...
Page 226: ...2 Remove the staple cartridge holder 3 Remove the loose staples Clearing jams 226 ...
Page 280: ...6 Remove the controller board shield Upgrading and migrating 280 ...
Page 283: ...4 Remove the controller board shield Upgrading and migrating 283 ...
Page 289: ...7 Connect the tray connector to the printer 8 Open trays 2 and 3 Upgrading and migrating 289 ...
Page 294: ...9 Remove the stabilizing feet from the tray Upgrading and migrating 294 ...
Page 298: ...17 Secure the tray cable with the clamp Upgrading and migrating 298 ...
Page 305: ...7 Remove the paper guides 8 Attach the sensor cover Upgrading and migrating 305 ...
Page 311: ...8 Attach the finisher to the printer Upgrading and migrating 311 ...