Lexmark XC4140, User Manual

Page: 218 / 273

Action Yes No
Step 1
a
Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the setting matches the paper loaded in
the tray.
•
You can also change the setting on the printer control
panel. From the home screen, touch
Settings > Paper >
Tray Configuration > Paper Size/Type .
b
Print the document.
Do vertical white lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
Check if you are using the recommended paper type.
a
Load the specified paper source with the recommended paper
type.
b
Print the document.
Do vertical white lines still appear on prints?
Go to step 3. The problem is
solved.
Step 3
a
Remove the imaging kit, and then remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging kit
and imaging unit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
affect the quality of future print jobs.
b
Insert the imaging unit, and then insert the imaging kit.
c
Print the document.
Do vertical white lines still appear on prints?
Contact customer
support .
The problem is
solved.
Confidential and other held documents do not print
Action Yes No
Step 1
a
From the control panel, check if the documents appear in the
Held Jobs list.
Note: If the documents are not listed, then print the
documents using the Print and Hold options.
b
Print the documents.
Are the documents printed?
The problem is
solved. Go to step 2.
Troubleshooting 218