Lexmark XC4140 User Manual Download Page 191

Page: 191 / 273

Troubleshooting

Network connection problems

Cannot open Embedded Web Server

Action

Yes

Step 1

Check if the printer is on.

Is the printer on?

Go to step 2.

Turn on the printer.

Step 2

Make sure that the printer IP address is correct.

Notes:

•

View the IP address on the home screen.

•

An IP address appears as four sets of numbers separated by
periods, such as 123.123.123.123.

Is the printer IP address correct?

Go to step 3.

Type the correct
printer IP address in
the address ﬁeld.

Step 3

Check if you are using a supported browser:

•

Internet Explorer version 11 or later

•

Microsoft Edge

•

Safari version 6 or later

•

Google Chrome

version 32 or later

•

Mozilla Firefox version 24 or later

Is your browser supported?

Go to step 4.

Install a supported
browser.

Step 4

Check if the network connection is working.

Is the network connection working?

Go to step 5.

Contact your
administrator.

Step 5

Make sure that the cable connections to the printer and print server
are secure. For more information, see the documentation that
came with the printer.

Are the cable connections secure?

Go to step 6.

Secure the cable
connections.

Step 6

Check if the web proxy servers are disabled.

Are the web proxy servers disabled?

Go to step 7.

Contact your
administrator.

Troubleshooting

191

Summary of Contents for XC4140

Page 1: ...CX725 CX725R CX727 XC4140 XC4143 XC4150 XC4153 MFPs User s Guide October 2020 www lexmark com Machine type s 7528 Model s 1A9 196 5A6 5A8 5A9 576 578 598 ...

Page 2: ...pported applications 18 Setting up Forms and Favorites 18 Setting up Card Copy 19 Using Shortcut Center 19 Setting up Scan Center 19 Using Display Customization 20 Setting up Device Quotas 20 Using QR Code Generator 21 Using Customer Support 21 Creating a Cloud Connector proﬁle 21 Managing bookmarks 22 Managing contacts 23 Setting up and using the accessibility features 25 Enabling Magniﬁcation mo...

Page 3: ...ﬂash drive 37 Supported ﬂash drives and ﬁle types 38 Conﬁguring conﬁdential jobs 38 Printing conﬁdential and other held jobs 39 Printing from a Cloud Connector proﬁle 40 Printing a font sample list 40 Printing a directory list 40 Canceling a print job 40 Copying 42 Using the automatic document feeder and scanner glass 42 Making copies 42 Copying photos 42 Copying on letterhead 43 Copying on both s...

Page 4: ...nging the fax resolution 55 Adjusting the fax darkness 56 Printing a fax log 56 Blocking junk faxes 56 Holding faxes 56 Forwarding a fax 56 Scanning 57 Using the automatic document feeder and scanner glass 57 Scanning to an FTP server 57 Creating an FTP shortcut 57 Creating a network folder shortcut 57 Scanning to a ﬂash drive 58 Scanning to a fax server 59 Sending scanned documents to a computer ...

Page 5: ... Volatility 142 Maintaining the printer 143 Adjusting the speaker volume 143 Networking 144 Setting up serial printing Windows only 146 Cleaning printer parts 147 Ordering parts and supplies 149 Replacing parts and supplies 153 Moving the printer 178 Saving energy and paper 179 Recycling 179 Clearing jams 181 Avoiding jams 181 Identifying jam locations 182 Paper jam in trays 183 Paper jam behind d...

Page 6: ...s 193 Issues with supplies 195 Paper feed problems 197 Printing problems 200 Color quality problems 224 Faxing problems 226 Scanning problems 229 Contacting customer support 233 Upgrading and migrating 234 Hardware 234 Software 249 Firmware 249 Notices 251 Index 267 Contents 6 ...

Page 7: ...Y Do not use this product with extension cords multioutlet power strips multioutlet extenders or UPS devices The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of ﬁre property damage or poor printer performance CAUTION POTENTIAL INJURY Only a Lexmark Inline Surge Protector that is properly connected between the printer and the powe...

Page 8: ...20 kg 44 lb then it may require two or more people to lift it safely CAUTION POTENTIAL INJURY When moving the printer follow these guidelines to avoid personal injury or printer damage Make sure that all doors and trays are closed Turn off the printer and then unplug the power cord from the electrical outlet Disconnect all cords and cables from the printer If the printer has separate ﬂoor standing...

Page 9: ...ted and approved to meet strict global safety standards with the use of speciﬁc manufacturer s components The safety features of some parts may not always be obvious The manufacturer is not responsible for the use of other replacement parts Refer service or repairs other than those described in the user documentation to a service representative This product uses a printing process that heats the p...

Page 10: ...roblems Information Center Go to http infoserve lexmark com Help Menu Pages Access the guides on the printer ﬁrmware or go to http support lexmark com Touch Screen Guide Go to http support lexmark com Product videos Go to http infoserve lexmark com idv Information on setting up and conﬁguring the accessibility features of your printer Lexmark Accessibility Guide Go to http support lexmark com Help...

Page 11: ...d with the printer or go to http support lexmark com In other countries and regions See the printed warranty that came with the printer Product Information Guide See the documentation that came with the printer or go to http support lexmark com Selecting a location for the printer When selecting a location for the printer leave enough room to open trays covers and doors and to install hardware opt...

Page 12: ...tion 1 Top 229 mm 9 in 2 Right side 178 mm 7 in 3 Front 508 mm 20 in 4 Left side 127 mm 5 in 5 Rear 101 6 mm 4 in Printer conﬁgurations CAUTION TIPPING HAZARD Installing one or more options on your printer or MFP may require a caster base furniture or other feature to prevent instability causing possible injury For more information on supported conﬁgurations see www lexmark com multifunctionprinte...

Page 13: ... Optional 550 sheet trays 7 Standard bin Attaching cables CAUTION SHOCK HAZARD To avoid the risk of electrical shock do not set up this product or make any electrical or cabling connections such as the power cord fax feature or telephone during a lightning storm Learning about the printer 13 ...

Page 14: ...nter malfunction do not touch the USB cable any wireless network adapter or the printer in the areas shown while actively printing Use the To 1 EXT port Connect additional devices telephone or answering machine to the printer and the telephone line Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region Note Remove ...

Page 15: ...er numbers or symbols in an input ﬁeld 5 Pause button Place a dial pause in a fax number 6 Start button Start a job depending on which mode is selected 7 Clear all or Reset button Reset the default settings of a function such as copying faxing or scanning 8 Stop or Cancel button Stop the current job 9 Backspace button Move the cursor backward and delete a character in an input ﬁeld 10 Indicator li...

Page 16: ...de Blinking amber The printer is in Hibernate mode Using the home screen Note Your home screen may vary depending on your home screen customization settings administrative setup and active embedded solutions Touch To 1 Copy Make copies 2 E mail Send e mails 3 Change Language Change the language on the printer display 4 Fax Send fax 5 Settings Access the printer menus 6 Held Faxes Show all the curr...

Page 17: ...nts directly to the computer 11 FTP Scan and save documents directly to an FTP server 12 Bookmarks Organize all bookmarks 13 Held Jobs Show all the current held print jobs 14 USB Drive View select or print photos and documents from a ﬂash drive 15 Job Queue Show all the current print jobs Note You can also access this setting by touching the top section of the home screen These settings may also a...

Page 18: ...50 XC4153 QR Code XC4140 XC4143 XC4150 XC4153 Eco Settings XC4140 XC4143 XC4150 XC4153 Setting up Forms and Favorites 1 Open a Web browser and then type the printer IP address in the address ﬁeld Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily di...

Page 19: ...r and 300 dpi for black and white You need a printer hard disk to scan multiple cards Make sure that the printer network and e mail settings are conﬁgured 4 Apply the changes Using Shortcut Center 1 From the home screen touch Shortcut Center and then select a printer function 2 Touch Create Shortcut and then conﬁgure the settings 3 Touch Save and then type a unique shortcut name 4 Apply the change...

Page 20: ... drive into the USB port 2 From the home screen touch Slideshow Images appear in alphabetical order Note You can remove the ﬂash drive after the slide show starts but the images are not stored in the printer If the slide show stops then insert the ﬂash drive again to view the images Setting up Device Quotas Notes This application is supported only in some printer models For more information see Su...

Page 21: ...ou are using a proxy server then temporarily disable it to load the web page correctly 2 Click Apps QR Code Generator Conﬁgure 3 Do either of the following Select a default QR code value Type a QR code value 4 Apply the changes Using Customer Support Note This application is supported only in some printer models For more information see Supported applications on page 18 1 From the home screen touc...

Page 22: ...b page correctly 2 Click Bookmarks Add Bookmark and then type a bookmark name 3 Select an Address protocol type and then do one of the following For HTTP and HTTPS type the URL that you want to bookmark For HTTPS make sure to use the host name instead of the IP address For example type myWebsite com sample pdf instead of typing 123 123 123 123 sample pdf Make sure that the host name also matches t...

Page 23: ...address ﬁeld Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click Address Book 3 From the Contacts section add a contact Note You can assign the contact to one or more groups 4 If necessary specify a l...

Page 24: ...n click a contact name and then edit the information From the Contact Groups section click a group name and then edit the information 4 Apply the changes Deleting contacts or groups 1 Open a web browser and then type the printer IP address in the address ﬁeld Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123...

Page 25: ... hold the 5 key until you hear a voice message 2 Press Tab to navigate the focus cursor to the OK button and then press Enter Notes Voice Guidance is also activated when you insert headphones into the headphone jack To adjust the volume use the volume buttons at the bottom part of the control panel Adjusting the Voice Guidance speech rate 1 From the home screen select Settings Device Accessibility...

Page 26: ...age that are beyond the limits of the screen Note This gesture requires the use of two ﬁngers to drag across a zoomed image Swipe up then left Exit an application and return to the home screen Swipe down then left Cancel a job Go back to the previous setting Exit the screen that appears without changing any setting or value Swipe up then down Repeat a spoken prompt Using the keyboard on the displa...

Page 27: ...lty media Conﬁguring Universal paper settings 1 From the home screen touch Settings Paper Media Conﬁguration Universal Setup 2 Conﬁgure the settings Loading trays CAUTION TIPPING HAZARD To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Remove the tray Note To avoid jams do not remove trays while the printer is busy 2 Adjust the guides ...

Page 28: ...he front of the tray For two sided printing load letterhead facedown with the header toward the back of the tray Do not slide paper into the tray Make sure that the stack height is below the maximum paper ﬁll indicator Overﬁlling may cause paper jams 5 Insert the tray If necessary set the paper size and type to match the paper loaded in the tray Loading paper and specialty media 28 ...

Page 29: ...the multipurpose feeder 1 Open the multipurpose feeder 2 Adjust the guide to match the size of the paper you are loading 3 Flex fan and align the paper edges before loading Loading paper and specialty media 29 ...

Page 30: ...s or self stick adhesives 5 From the Paper Menu in the control panel set the paper size and type to match the paper loaded in the tray Linking trays 1 From the home screen touch Settings Paper Tray Conﬁguration select a paper source 2 Set the same paper size and paper type for the trays that you are linking 3 From the home screen touch Settings Device Maintenance Conﬁguration Menu Tray Conﬁguratio...

Page 31: ...Damage The temperature of the fuser varies according to the speciﬁed paper type To avoid printing issues match the paper type setting in the printer with the paper loaded in the tray Loading paper and specialty media 31 ...

Page 32: ...1320 8 mm 52 in X X X Executive 184 2 x 266 7 mm 7 3 x 10 5 in Folio 215 9 x 330 2 mm 8 5 x 13 in JIS B5 182 x 257 mm 7 2 x 10 1 in Legal 215 9 x 355 6 mm 8 5 x 14 in Letter 215 9 x 279 4 mm 8 5 x 11 in Oﬁcio 215 9 x 340 mm 8 5 x 13 4 in Statement 139 7 x 215 9 mm 5 5 x 8 5 in Universal 105 x 148 mm to 215 9 x 355 6 mm 4 13 x 5 83 in to 8 5 x 14 in X Universal 76 2 x 127 mm to 215 9 x 355 6 mm 3 x...

Page 33: ...4 x 9 in X X DL Envelope 110 x 220 mm 4 3 x 8 7 in X X Monarch 98 4 x 190 5 mm 3 9 x 7 5 in X X X Other Envelope 98 4 x 162 mm to 176 x 250 mm 3 87 x 6 38 in to 6 93 x 9 84 in X X X This paper source does not support automatic size sensing Supported paper types Note Labels envelopes and card stock always print at reduced speed Paper type 550 sheet tray Multipurpose feeder ADF Plain Paper Card Stoc...

Page 34: ...Supported paper weights Paper type Paper weight Plain Paper 75 90 3 g m2 20 24 lb Glossy 88 176 g m2 60 120 lb book 162 176 g m2 grain long 60 65 lb cover Heavy Paper 90 3 105 g m2 grain long 24 1 28 lb bond Card stock Up to 199 g m2 grain long 110 lb Up to 218 g m2 grain short 80 lb Labels 218 g m2 58 lb Envelopes 60 105 g m2 16 28 lb bond Paper support 34 ...

Page 35: ...ted Lexmark printer 1 Open the document and then send or share the document to Lexmark Mobile Print Note Some third party applications may not support the send or share feature For more information see the documentation that came with the application 2 Select a printer 3 Print the document Printing from a mobile device using Google Cloud Print Google Cloud PrintTM is a printing service that allows...

Page 36: ...e printer are connected to the same network If the network has multiple wireless hubs then make sure that both devices are connected to the same subnet This application is supported only in some Apple devices 1 From your mobile device select a document from your ﬁle manager or launch a compatible application 2 Tap Print 3 Select a printer and then adjust the settings if necessary 4 Print the docum...

Page 37: ...er print jobs then Busy appears on the display 2 From the display touch the document that you want to print If necessary conﬁgure other print settings 3 Send the print job To print another document touch USB Drive Warning Potential Damage To avoid loss of data or printer malfunction do not touch the ﬂash drive or the printer in the area shown while actively printing reading or writing from the mem...

Page 38: ...TIFF or tif png Conﬁguring conﬁdential jobs 1 From the control panel navigate to Settings Security Conﬁdential Print Setup 2 Conﬁgure the settings Use To Max Invalid PIN Set the number of times an invalid PIN can be entered Note When the limit is reached the print jobs for that user name are deleted Conﬁdential Job Expiration Set the expiration time for conﬁdential print jobs Note Conﬁdential held...

Page 39: ...nd Hold 4 Select Use Print and Hold and then assign a user name 5 Select the print job type Conﬁdential Repeat Reserve or Verify If the print job is conﬁdential then enter a four digit PIN 6 Click OK or Print 7 From the printer home screen release the print job For conﬁdential print jobs navigate to Held jobs select your user name Conﬁdential enter the PIN select the print job conﬁgure the setting...

Page 40: ...elect a cloud service provider and then select a proﬁle Note For more information on creating a Cloud Connector proﬁle see Creating a Cloud Connector proﬁle on page 21 3 Touch Print and then select a ﬁle If necessary change the settings Note Make sure to select a supported ﬁle 4 Print the document Printing a font sample list 1 From the home screen touch Settings Reports Print Print Fonts 2 Touch P...

Page 41: ...epending on the operating system do either of the following Open the printers folder and then select your printer From the System Preferences in the Apple menu navigate to your printer 2 Select the job to cancel Printing 41 ...

Page 42: ...n media such as magazine clippings Place the document facedown in the corner with the arrow Making copies 1 Load an original document into the ADF tray or on the scanner glass Note To avoid a cropped image make sure that the original document and output have the same paper size 2 From the home screen touch Copy and then specify the number of copies If necessary adjust the copy settings 3 Copy the ...

Page 43: ...ouch Copy Paper Setup 3 Adjust the settings 4 Copy the document Reducing or enlarging copies 1 Load an original document into the ADF tray or on the scanner glass 2 From the home screen navigate to Copy Scale specify a scale value Note Changing the size of the original document or output after setting Scale restores the scale value to Auto 3 Copy the document Collating copies 1 Load an original do...

Page 44: ...ument into the ADF tray or on the scanner glass 2 From the home screen touch Copy Pages per Side 3 Adjust the settings 4 Copy the document Creating a copy shortcut 1 From the home screen touch Copy 2 Conﬁgure the settings and then touch 3 Create a shortcut Copying 44 ...

Page 45: ...hin media such as magazine clippings Place the document facedown in the corner with the arrow Conﬁguring the SMTP server for e mail From the control panel 1 From the control panel touch Settings E mail E mail Setup 2 Conﬁgure the settings From the Embedded Web Server 1 Open a web browser and then type the printer IP address in the address ﬁeld Notes View the printer IP address on the printer home ...

Page 46: ...also enter the recipient using the address book or shortcut number 3 If necessary conﬁgure the output ﬁle type settings 4 Send the e mail Using the shortcut number 1 From the control panel press and then enter the shortcut number using the keypad 2 Send the e mail Creating an e mail shortcut 1 From the home screen touch E mail 2 Conﬁgure the settings and then touch 3 Create a shortcut E mailing 46...

Page 47: ...n is enabled and not fully set up Warning Potential Damage Do not touch cables or the printer in the area shown while actively sending or receiving a fax Conﬁguring the SMTP server for fax From the control panel 1 From the control panel touch Settings Fax Fax Server Setup Fax Server E mail Settings 2 Conﬁgure the settings Note To use the SMTP server setting for e mail enable Use E mail SMTP Server...

Page 48: ...ection Setting up fax using a standard telephone line CAUTION SHOCK HAZARD To avoid the risk of electrical shock do not set up this product or make any electrical or cabling connections such as the power cord fax feature or telephone during a lightning storm CAUTION SHOCK HAZARD To avoid the risk of electrical shock do not use the fax feature during a lightning storm CAUTION POTENTIAL INJURY To re...

Page 49: ...tically Auto Answer On or manually Auto Answer Off If you want to receive faxes automatically then set the printer to pick up on a speciﬁed number of rings Setup 2 Printer is sharing the line with an answering machine Note If you subscribe to a distinctive ring service then make sure that you set the correct ring pattern for the printer Otherwise the printer does not receive faxes even if you have...

Page 50: ... the printer to pick up calls two rings after the answering machine For example if the answering machine picks up calls after four rings then set the printer Rings to Answer setting to six Setting up fax in countries or regions with different telephone wall jacks and plugs CAUTION SHOCK HAZARD To avoid the risk of electrical shock do not set up this product or make any electrical or cabling connec...

Page 51: ... Authority The standard wall jack adopted by most countries or regions is RJ11 If the wall jack or equipment in your facility is not compatible with this type of connection then use a telephone adapter An adapter for your country or region may not come with your printer and you may need to purchase it separately There may be an adapter plug installed in the telephone port of the printer Do not rem...

Page 52: ...ble to the line port of the printer 2 Connect the other end of the cable to the RJ11 adapter and then connect the adapter to the wall jack 3 If you want to connect another device with a non RJ11 connector to the same wall jack then connect it directly to the telephone adapter Faxing 52 ...

Page 53: ...er end of the cable to the RJ11 adapter and then connect the adapter to an N port 3 If you want to connect a telephone and answering machine to the same wall jack then connect the devices as shown Connecting to a distinctive ring service A distinctive ring service lets you have multiple telephone numbers on one telephone line Each telephone number is assigned a different ring pattern 1 From the ho...

Page 54: ...iple page documents make sure to align the leading edge before loading Make sure to adjust the ADF guides to match the width of the paper that you are loading Use the scanner glass for single page documents book pages small items such as postcards or photos transparencies photo paper or thin media such as magazine clippings Place the document facedown in the corner with the arrow Sending a fax Usi...

Page 55: ...x job Scheduling a fax 1 Load the original document into the ADF tray or on the scanner glass 2 From the home screen navigate to Fax To enter the fax number Done 3 Touch Send Time conﬁgure the settings and then touch Done 4 Send the fax Creating a fax destination shortcut 1 From the home screen touch Fax To 2 Enter the recipient number and then touch Done 3 Touch 4 Create a shortcut Changing the f...

Page 56: ...x 2 Touch Fax Job Log or Fax Call Log Blocking junk faxes 1 From the home screen touch Settings Fax Fax Setup Fax Receive Settings Admin Controls 2 Set Block No Name Fax to On Holding faxes 1 From the home screen touch Settings Fax Fax Setup Fax Receive Settings Holding Faxes 2 Select a mode Forwarding a fax 1 From the home screen touch Settings Fax Fax Setup Fax Receive Settings Admin Controls 2 ...

Page 57: ... magazine clippings Place the document facedown in the corner with the arrow Scanning to an FTP server 1 Load the original document into the ADF tray or on the scanner glass 2 From the home screen touch FTP and then enter the needed information 3 If necessary conﬁgure other FTP settings 4 Send the FTP job Creating an FTP shortcut 1 From the home screen touch FTP 2 Enter the FTP server address and ...

Page 58: ... an original document into the ADF tray or on the scanner glass 2 Insert the ﬂash drive 3 Touch Scan to USB and adjust the settings if necessary Note If the USB Drive screen does not appear then touch USB Drive on the home screen 4 Scan the document Warning Potential Damage To avoid loss of data or printer malfunction do not touch the ﬂash drive or the printer in the area shown while actively prin...

Page 59: ...ouch Scan Proﬁles Scan To Computer 3 Select the scan proﬁle where you want to save the document Scanning to a Cloud Connector proﬁle Note This application is available only in certain country or region For more information contact your Lexmark representative 1 Load an original document into the ADF tray or on the scanner glass 2 From the home screen touch Cloud Connector 3 Select a cloud service p...

Page 60: ...5 Touch Scan Here If necessary change the scan settings 6 Scan the document Scanning 60 ...

Page 61: ...Defaults E mail E mail Setup E mail Defaults Web Link Setup FTP FTP Defaults USB Drive Flash Drive Scan Flash Drive Print Network Ports Network Overview Wireless Ethernet TCP IP SNMP IPSec 802 1x LPD Conﬁguration HTTP FTP Settings ThinPrint USB Restrict external network access Google Cloud Print Wi Fi Direct Security Login Methods Schedule USB Devices Security Audit Log Login Restrictions Conﬁdent...

Page 62: ...s may not appear or may require special hardware be installed to appear Displayed information Display Text 1 IP Address Display Text 2 Date Time Custom Text 1 Custom Text 2 Specify the information to appear on the home screen Date and Time Conﬁgure Current Date and Time Manually Set Date and Time Date Format MM DD YYYY Time Format 12 hour A M P M Time Zone UTC 5 00 Network Time Protocol Enable NTP...

Page 63: ...laying prompts Express Scanning Off On Set the initial scanning speed point to the fastest speed Output Lighting Off On Enable the integrated output light or indicator light of an optional output bin Audio Feedback Button Feedback On Volume 5 Enable audio feedback for button presses panel interactions paper loaded prompts and error notiﬁcations Adjust the feedback volume Screen Timeout 5 300 secon...

Page 64: ...ided 2 sided to 2 sided Specify the scanning behavior based on the original document Copy Pages per Side Off 2 Portrait pages 4 Portrait pages 2 Landscape pages 4 Landscape pages Specify the scanning behavior based on the original document Copy Darkness 1 9 5 Determine the darkness of the scanned text images Note An asterisk next to a value indicates the factory default setting Remote Operator Pan...

Page 65: ...arm Control Off Single Continuous Set the number of times that the alarm sounds when the printer requires user intervention Supplies Show Supply Estimates Show estimates Do not show estimates Show the estimated status of the supplies Supplies Cartridge Alarm Off Single Continuous Set the number of times that the alarm sounds when the cartridge is low Supplies Custom Supply Notiﬁcations Conﬁgure no...

Page 66: ...SMTP Timeout 5 30 seconds 30 Specify how long before the printer times out if the SMTP server does not respond E mail Alerts Setup E mail Setup Reply Address Specify a reply address in the e mail E mail Alerts Setup E mail Setup Always use SMTP default Reply Address Off On Use the SMTP default Reply Address E mail Alerts Setup E mail Setup Use SSL TLS Disabled Negotiate Required Send an e mail usi...

Page 67: ... Set whether credentials are required for user initiated e mails E mail Alerts Setup E mail Setup Use Active Directory Device Credentials Off On Enable user credentials and group designations to connect to the SMTP server E mail Alerts Setup E mail Setup Device Userid Specify the user ID to connect to the SMTP server E mail Alerts Setup E mail Setup Device Password Specify the password to connect ...

Page 68: ...et the number of seconds before the printer performs an automatic reboot Error Prevention Auto Reboot Auto Reboot Counter Show a read only information of the reboot counter Error Prevention Display Short Paper Error On Auto clear Set the printer to show a message when a short paper error occurs Note Short paper refers to the size of the paper loaded Error Prevention Page Protect Off On Set the pri...

Page 69: ... Hibernate Set Hibernate Timeout to turn off the printer while an active Ethernet connection exists Schedule Power Modes Schedules Add New Schedule Schedule the printer when to enter Sleep or Hibernate mode Note An asterisk next to a value indicates the factory default setting Information Sent to Lexmark Menu item Description Information Sent to Lexmark Supplies and Page Usage Device Performance N...

Page 70: ... An asterisk next to a value indicates the factory default setting Restore Factory Defaults Menu item Description Restore Settings Restore all settings Restore printer settings Restore network settings Restore fax settings Restore app settings Restore the printer factory default settings Maintenance Conﬁguration Menu Menu item Description USB Conﬁguration USB PnP 1 2 Change the USB driver mode of ...

Page 71: ...s when a prompt to load paper appears Note For Multipurpose Feeder to appear in the Paper menu set Conﬁgure MP to Cassette Tray Conﬁguration Envelope Prompts Auto Multipurpose Feeder Manual Envelope Set the paper source that the user ﬁlls when a prompt to load envelope appears Note For Multipurpose Feeder to appear in the Paper menu set Conﬁgure MP to Cassette Tray Conﬁguration Action for Prompts ...

Page 72: ...S Emulation Off On Set the printer to recognize and use the PS data stream Printer Emulations Emulator Security Page Timeout 0 60 60 Set the page timeout during emulation Printer Emulations Emulator Security Reset Emulator After Job Off On Reset the emulator after a print job Printer Emulations Emulator Security Disable Printer Message Access Off On Disable access to printer message during emulati...

Page 73: ...evice Operations Safe Mode Off On Set the printer to operate in a special mode in which it attempts to continue offering as much functionality as possible despite known issues For example when set to On and the duplex motor is nonfunctional the printer performs one sided printing of the documents even if the job is two sided printing Device Operations Minimum Copy Memory 80 MB 100 MB Set the minim...

Page 74: ...toner patch sensor calibration App Conﬁguration LES Applications Off On App Conﬁguration LES Applications Off On Scanner Conﬁguration Scanner Manual Registration Print Quick Test Print a Quick Test target page Note Make sure that the margin spacing on the target page is uniform all the way around the target If it is not then the printer margins must be reset Scanner Conﬁguration Scanner Manual Reg...

Page 75: ...ry default setting Out of Service Erase Menu item Description Out of Service Erase Memory Last Sanitized Hard Disk Last Sanitized Show information on when the printer memory or hard disk was last sanitized Note Hard Disk Last Sanitized appears only when a hard disk is installed Out of Service Erase Sanitize all information on nonvolatile memory Erase all printer and network settings Erase all apps...

Page 76: ... Identify the printer location The maximum length is 63 characters Contact Personalize the printer name The maximum length is 63 characters Export Conﬁguration File to USB Export the conﬁguration ﬁle to a ﬂash drive Export Compressed Logs to USB Export the compressed log ﬁles to a ﬂash drive Send Logs Cancel Send Send diagnostic information to Lexmark Print Layout Menu item Description Sides 1 Sid...

Page 77: ...ges per Side Off 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side Print multiple page images on one side of a sheet of paper Pages per Side Ordering Horizontal Reverse Horizontal Vertical Reverse Vertical Specify the positioning of multiple page images when using the Pages per Side menu Pages per Side Orientation Auto Landscap...

Page 78: ...w the color imaging kit operates during printing Notes When set to Max Yield the color imaging kit slows or stops while printing groups of black only pages When set to Max Speed the color imaging kit always runs while printing whether color or black pages are being printed Download Target RAM Disk Specify where to save all permanent resources such as fonts and macros that have been downloaded to t...

Page 79: ...ovides high quality output at maximum speed Toner Darkness 1 to 5 4 Determine the lightness or darkness of text images Halftone Normal Detail Enhance the printed output to have smoother lines with sharper edges Color Saver Off On Reduce the amount of toner used to print graphics and images Note When set to On this setting overrides the value of the Toner Darkness setting RGB Brightness 6 to 6 0 Ad...

Page 80: ...rint Color Samples Print sample pages for each of the RGB and CMYK color conversion tables used in the printer Color Adjust Calibrate the printer to adjust color variations in the printed output Spot Color Replacement Set Custom CMYK Assign speciﬁc CMYK values to twenty named spot colors Note An asterisk next to a value indicates the factory default setting Job Accounting Menu item Description Job...

Page 81: ...t Log E mail Delete Oldest Log Post Delete Current Log Post Delete Oldest Log Delete Current Log Delete Oldest Log Delete All But Current Delete All Logs Specify how the printer responds when hard disk usage reaches the maximum limit 100MB URL to Post Log Specify where the printer posts job accounting logs E mail Address to Send Logs Specify the e mail address to which the printer sends job accoun...

Page 82: ...ctory default setting PostScript Menu item Description Print PS Error Off On Print a page that describes the PostScript error Note When an error occurs processing of the job stops the printer prints an error message and the rest of the print job is ﬂushed Minimum Line Width 1 30 2 Set the minimum stroke width Notes Jobs printed in 1200 dpi use the value directly Jobs printed in 4800 CQ use half th...

Page 83: ...urce which contains the default font selection Notes Flash and Disk appear only when a ﬂash memory or hard disk is installed For Flash and Disk to appear make sure that they are not read or write protected Font Name Courier Select a font from the speciﬁed font source Symbol Set 10U PC 8 Specify the symbol set for each font name Note A symbol set is a set of alphabetic and numeric characters punctu...

Page 84: ...ge return is a mechanism that commands the printer to move the position of the cursor to the ﬁrst position on the same line Auto LF after CR Off On Set the printer to perform a line feed after a carriage return control command Tray Renumber Assign MP Feeder Assign Tray x Assign Manual Paper Assign Manual Envelope View Factory Defaults Restore Defaults Conﬁgure the printer to work with a different ...

Page 85: ... best available paper size and orientation setting for an image Note When set to On this menu item overrides the scaling and orientation settings for the image Invert Off On Invert bitonal monochrome images Note This menu item does not apply to GIF or JPEG image formats Scaling Anchor Top Left Best Fit Anchor Center Fit Height Width Fit Height Fit Width Adjust the image to ﬁt the printable area No...

Page 86: ...Determine the behavior of the multipurpose feeder Notes Cassette conﬁgures the multipurpose feeder as the automatic paper source Manual sets the multipurpose feeder only for manual feed print jobs First conﬁgures the multipurpose feeder as the primary paper source Note An asterisk next to a value indicates the factory default setting Media Conﬁguration Universal Setup Menu item Description Units o...

Page 87: ...ars only when the longest edge is shorter than the maximum width supported Note An asterisk next to a value indicates the factory default setting Custom Scan Sizes Menu item Description Custom Scan Size x Scan Size Name Width 1 8 5 inches 8 5 25 4 215 9 mm 215 9 Height 1 25 inches 11 25 4 635 mm 279 4 Orientation Portrait Landscape 2 scans per side Off On Assign a scan size name and conﬁgure the s...

Page 88: ...Photo Graphics Improve the output result based on the content of the original document Content Source Black and White Laser Color Laser Inkjet Photo Film Magazine Newspaper Press Other Improve the output result based on the source of the original document Sides 1 sided to 1 sided 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Specify the scanning behavior based on the original document N...

Page 89: ...ce a border around each image when printing multiple pages on a single page Collate Off 1 1 1 2 2 2 On 1 2 1 2 1 2 Print multiple copies in sequence Copy from Size List of paper sizes Set the paper size of the original document Note Letter is the U S factory default setting A4 is the international factory default setting Copy to Source Tray x 1 Multipurpose Feeder Auto Size Match Specify the paper...

Page 90: ...and yellow Color Dropout Color Dropout None Default Red Threshold 128 Default Green Threshold 128 Default Blue Threshold 128 Specify which color to drop during scanning and adjust the dropout setting for that color Auto Color Detect Color Sensitivity 5 Area Sensitivity 5 Conﬁgure the auto color detection setting Contrast Best for content 0 5 Specify the contrast for the scanned image Background Re...

Page 91: ...t copies in color Allow Priority Copies Off On Interrupt a print job to make copies Custom Job Scanning Off On Set the printer to scan the ﬁrst set of original documents using the speciﬁed settings and then scan the next set with the same or different settings Note This menu item appears only when a hard disk is installed Allow Save as Shortcut Off On Save copy settings as a shortcut Adjust ADF Sk...

Page 92: ...ransport is set to T 38 This menu item requires a line splitter and a telephone handset Use a regular telephone line to answer an incoming fax job and to dial a fax number To go directly to the manual fax function touch and 0 on the keypad Memory Use All receive Mostly receive Equal Mostly send All send Set the amount of internal printer memory allocated for faxing Note This menu item prevents mem...

Page 93: ...her a telephone line is used by another device such as another phone on the same line Notes This menu item is monitored continuously after turning on the printer This menu item does not appear if Fax Transport is set to T 38 Optimize Fax Compatibility Conﬁgure the printer fax functionality for optimal compatibility with other fax machines Fax Transport Analog etherFAX None T 38 Set the fax transpo...

Page 94: ...tput result based on the source of the original document Darkness 1 9 5 Adjust the darkness of the scanned image Behind a PABX On Off Set the printer to dial a fax number without waiting to recognize the dial tone Note Private Automated Branch Exchange PABX is a telephone network that allows a single access number to offer multiple lines to outside callers Dial Mode Tone Pulse Specify the dial mod...

Page 95: ...riginal document then set Background Detection to Content based If you want to remove image noise from a photo then set Background Detection to Fixed Mirror Image Off On Create a mirror image of the original document Negative Image Off On Create a negative image of the original document Shadow Detail 4 to 4 0 Adjust the amount of shadow detail visible on a scanned image Scan Edge to Edge On Off Al...

Page 96: ...ter Driver to Fax On Off Allow the print driver to send fax Allow Save as Shortcut On Off Save fax numbers as shortcuts on the printer Max Speed 33600 14400 9600 4800 2400 Set the maximum speed for sending fax Custom Job Scanning Off On Turn on scanning of custom jobs by default Note This menu item appears only when a hard disk is installed Scan Preview Off On Show a preview of the scan on the dis...

Page 97: ...on the page Paper Source Tray X Auto Set the paper source for printing incoming fax Sides On Off Print on both sides of the paper Separator Sheets None Before Job After Job Specify whether to insert blank separator sheets when printing Separator Sheet Source Tray X 1 Specify the paper source for the separator sheet Output Bin Standard Bin Specify the output bin for received faxes Fax Footer On Off...

Page 98: ...how the number that is sending the incoming fax Block No Name Fax On Off Block incoming faxes sent from devices with no station ID or fax ID speciﬁed Banned Fax List Add Banned Fax Specify the phone numbers that you want to block Answer On All Rings Single Ring Only Double Ring Only Triple Ring Only Single or Double Rings Only Single or Triple Rings Only Double or Triple Rings Only Set a distincti...

Page 99: ...r to forward received fax Forward To Destination 1 Destination 2 Specify where to forward received fax Note This menu item appears only when Fax Forwarding is set to Print and Forward or Forward Conﬁrmation E mail Send a conﬁrmation e mail when fax forwarding is successful Note The e mail is sent only when forwarding to FTP or Network Share destinations Max Speed 33600 14400 9600 4800 2400 Set the...

Page 100: ...x Off On Footer x Note An asterisk next to a value indicates the factory default setting Fax Log settings Menu item Description Transmission Log Frequency Always Never Only for Error Specify how often the printer creates a transmission log Transmission Log Action Print Off On E mail Off On Print or e mail a log for successful fax transmission or transmission error Note An asterisk next to a value ...

Page 101: ...ary of all fax jobs Enable Call Log On Off View a summary of fax dialing history Log Output Bin Standard Bin Bin x Specify the output bin for printed logs Note An asterisk next to a value indicates the factory default setting Speaker settings Menu item Description Speaker Mode Always Off Always On On until Connected Set the fax speaker mode Speaker Volume Low High Adjust the fax speaker volume Rin...

Page 102: ...ail Settings menu are not shown Primary SMTP Gateway Type the IP address or host name of the primary SMTP server Primary SMTP Gateway Port 1 65535 25 Enter the port number of the primary SMTP server Secondary SMTP Gateway Type the server IP address or host name of your secondary or backup SMTP server Secondary SMTP Gateway Port 1 65535 25 Enter the server port number of your secondary or backup SM...

Page 103: ...e Credentials Off On Enable user credentials and group destinations to connect to the SMTP server Device Userid Specify the user ID and password to connect to the SMTP server Device Password Kerberos 5 REALM Specify the realm for the Kerberos 5 authentication protocol NTLM Domain Specify the domain name for the NTLM security protocol Disable SMTP server not set up error Off On Hide the SMTP server...

Page 104: ...entation of the original document when scanning on both sides of the document Darkness 1 9 5 Set the darkness of the output Orientation Portrait Landscape Specify the orientation of text and graphics on the page Original Size List of paper sizes Set the paper size of the original document Notes Mixed Sizes is the U S factory default setting A4 is the international factory default setting This sett...

Page 105: ...not respond Reply Address Specify a reply address in the e mail Always use SMTP default Reply Address On Off Always use the default reply address in the SMTP server Use SSL TLS Disabled Negotiate Required Specify whether to send e mail using an encrypted link Require Trusted Certiﬁcate Off On Require a trusted certiﬁcate when accessing the SMTP server SMTP Server Authentication No authentication r...

Page 106: ...lue indicates the factory default setting E mail Defaults Menu item Description Subject Specify the e mail subject and message Message File Name Specify the ﬁlename for the scanned document Format JPEG jpg PDF pdf TIFF tif XPS xps Specify the ﬁle format of the scanned document PDF Settings PDF Version 1 5 Archival Version A 1a Highly Compressed Off Secure Off Archival PDF A Off Conﬁgure the PDF se...

Page 107: ...he darkness of the scanned image Orientation Portrait Landscape Specify the orientation of the original document Original Size Mixed Sizes Set the paper size of the original document Sides Off Short Edge Long Edge Specify the orientation of the original document when scanning on both sides of the document Note An asterisk next to a value indicates the factory default setting Advanced Imaging Menu ...

Page 108: ...mage noise from the original document Notes Content based removes the background color from the original document Fixed removes image noise from a photo Mirror Image Off On Create a mirror image of the original document Negative Image Off On Create a negative image of the original document Shadow Detail 4 to 4 0 Adjust the shadow detail in the scanned image Scan Edge to Edge Off On Scan the origin...

Page 109: ... cc bcc Off On Enable carbon copy and blind carbon copy in e mail Use Multi Page TIFF Off On Enable scanning of multiple TIFF images in one TIFF ﬁle TIFF Compression JPEG LZW Specify the compression type for TIFF ﬁles Text Default 5 95 75 Set the text quality in the content being scanned Text Photo Default 5 95 75 Set the text and photo quality in the content being scanned Photo Default 5 95 50 Se...

Page 110: ... appears only when a hard disk is installed Allow Save as Shortcut Off On Save an e mail address as a shortcut E mail Images Sent As Attachment Web Link Specify how to send the images that are included in the e mail Reset E mail Information After Sending Off On Reset the To Subject Message and Filename ﬁelds to their default values after sending an e mail Note An asterisk next to a value indicates...

Page 111: ... Graphics Photo Improve the output result based on the content type of the original document Content Source Black and White Laser Color Laser Inkjet Photo Film Magazine Newspaper Press Other Improve the output result based on the content source of the original document Color Black and White Gray Color Auto Set the printer to capture ﬁle content in color or in mono Resolution 75 dpi 150 dpi 200 dpi...

Page 112: ...maging Menu item Description Color Balance Cyan 0 Magenta 0 Yellow 0 Adjust the color intensity for cyan magenta and yellow Color Dropout Color Dropout None Default Red Threshold 128 Default Green Threshold 128 Default Blue Threshold 128 Specify which color to drop during scanning and adjust the dropout setting for that color Auto Color Detect Color Sensitivity 5 Area Sensitivity 5 FTP Bit Depth 1...

Page 113: ... 4 to 4 0 Adjust the shadow detail in the scanned image Scan Edge to Edge Off On Allow edge to edge scanning of the original document Sharpness 1 5 3 Adjust the sharpness in the scanned image Temperature 4 to 4 0 Generate a bluer or redder output of the original document Blank Pages Blank Page Removal Do Not Remove Blank Page Sensitivity 5 Set the sensitivity of scans in relation to blank pages in...

Page 114: ...the paper source for printing FTP logs Custom Job Scanning Off On Set the printer to scan the ﬁrst set of original documents using the speciﬁed settings and then scan the next set with the same or different settings Note This menu item appears only when a hard disk is installed Scan Preview Off On Show a preview of the original document Note This menu item appears only when a hard disk is installe...

Page 115: ...d disk is installed Content Type Text Text Photo Graphics Photo Improve the output result based on the content type of the original document Content Source Black and White Laser Color Laser Inkjet Photo Film Magazine Newspaper Press Other Improve the output result based on the content source of the original document Color Black and White Gray Color Auto Set the printer to capture ﬁle content in co...

Page 116: ...ion Color Balance Cyan 0 Magenta 0 Yellow 0 Adjust the color intensity for cyan magenta and yellow Color Dropout Color Dropout None Default Red Threshold 128 Default Green Threshold 128 Default Blue Threshold 128 Specify which color to drop during scanning and adjust the dropout setting for that color Auto Color Detect Color Sensitivity 5 Area Sensitivity 5 Scan Bit Depth 1 bit Minimum Scan Resolu...

Page 117: ...harpness in the scanned image Temperature 4 to 4 0 Generate a bluer or redder output of the original document Blank Pages Blank Page Removal Do Not Remove Blank Page Sensitivity 5 Set the sensitivity of scans in relation to blank pages in the original document Note An asterisk next to a value indicates the factory default setting Admin Controls Menu item Description Text Default 5 95 75 Set the qu...

Page 118: ... the ADF Note An asterisk next to a value indicates the factory default setting Flash Drive Print Menu item Description Number of Copies 1 9999 1 Set the number of copies Paper Source Tray x 1 Multipurpose Feeder Manual Paper Manual Envelope Set the paper source for the print job Color Off On Print a ﬂash drive ﬁle in color Collate 1 1 1 2 2 2 1 2 3 1 2 3 Keep the pages of a print job stacked in s...

Page 119: ... Orientation Auto Landscape Portrait Specify the orientation of multiple page images when using Pages per Side menu Pages per Side Border None Solid Print a border around each page image when using Pages per Side menu Separator Sheets Off Between Copies Between Jobs Between Pages Insert blank separator sheets when printing Separator Sheet Source Tray x 1 Multipurpose Feeder Specify the paper sourc...

Page 120: ...ctive network connections to the printer Note This setting removes all network conﬁguration settings Network Job Timeout Off On 90 seconds Set the time before the printer cancels a network print job Banner Page Off On Print a banner page Scan to PC Port Range Specify a valid port range for printers that are behind a port blocking ﬁrewall Enable Network Connections Off On Enable the printer to conn...

Page 121: ...nect to the printer Compatibility 802 11b g n 2 4GHz 802 11a b g n ac 2 4GHz 5GHz 802 11a n ac 5GHz Specify the standard for the Wi Fi network Wireless Security Mode Disabled WEP WPA2 WPA Personal WPA2 Personal 802 1x RADIUS Set the security mode for connecting the printer to Wi Fi devices IPv4 Enable DHCP On Set Static IP Address Conﬁgure the IPv4 settings IPv6 Enable IPv6 On Enable DHCPv6 Off St...

Page 122: ...int jobs on the hard disk before printing Note This menu item appears only when a hard disk is installed Mac Binary PS Auto On Off Set the printer to process Macintosh binary PostScript print jobs Notes On processes raw binary PostScript print jobs Off ﬁlters print jobs using the standard protocol Ethernet Menu item Description Network Speed Show the speed of the active network adapter IPv4 Enable...

Page 123: ... binary PostScript print jobs Notes Auto processes print jobs from computers using either Windows or Macintosh operating systems Off ﬁlters PostScript print jobs using the standard protocol Energy Efficient Ethernet On Off Auto Reduce power consumption when the printer does not receive data from the Ethernet network Note An asterisk next to a value indicates the factory default setting TCP IP Note...

Page 124: ... IP addresses that are allowed to communicate with the printer over TCP IP Notes Use a comma to separate each IP address You can add up to 50 IP addresses Restricted Server List Options Block All Ports Block Printing Only Block Printing and HTTP Only Specify the access option for IP addresses that are not in the list MTU 256 1500 Ethernet 1500 Specify a maximum transmission unit MTU parameter for ...

Page 125: ... On Enable PPM MIB Off On SNMP Community Conﬁgure Simple Network Management Protocol SNMP versions 1 and 2c to install print drivers and applications SNMP Version 3 Enabled Off On Set Read Write Credentials User Name Password Set Read only Credentials User Name Password Authentication Hash MD5 SHA1 Minimum Authentication Level No Authentication No Privacy Authentication No Privacy Authentication P...

Page 126: ... encryption method Note This menu item appears only when Base Conﬁguration is set to Compatibility Proposed Authentication Method SHA1 SHA256 SHA512 Set the authentication method Note This menu item appears only when Base Conﬁguration is set to Compatibility IKE SA Lifetime Hours 1 2 4 8 24 Specify the IKE SA expiry period Note This menu item appears only when Base Conﬁguration is set to Secure IP...

Page 127: ...inters or printers that are attached to print servers Menu item Description LPD Timeout 0 65535 seconds 90 Set the time out value to stop the Line Printer Daemon LPD server from waiting indeﬁnitely for hung or invalid print jobs LPD Banner Page Off On Print a banner page for all LPD print jobs Note A banner page is the ﬁrst page of a print job used as a separator of print jobs and to identify the ...

Page 128: ...P Port HTTPS Device Certiﬁcate FTP Default IP Port Timeout for HTTP FTP Requests 1 299 30 Specify the amount of time before the server connection stops Retries for HTTP FTP Requests 1 299 3 Set the number of retries to connect to the HTTP FTP server Note An asterisk next to a value indicates the factory default setting ThinPrint Menu item Description Enable ThinPrint Off On Print using ThinPrint P...

Page 129: ... when a hard disk is installed Mac Binary PS Auto On Off Set the printer to process Macintosh binary PostScript print jobs Notes Auto processes print jobs from computers using either Windows or Macintosh operating systems Off ﬁlters PostScript print jobs using the standard protocol Enable USB Port Off On Enable the front USB drive port Note An asterisk next to a value indicates the factory default...

Page 130: ...to a value indicates the factory default setting Wi Fi Direct Note This menu appears only when a direct Wi Fi network is the active network Menu item Description SSID Specify the service set identiﬁer SSID of the Wi Fi network Preferred Channel Number Auto 1 11 6 Show the PSK on the Network Setup Page Set PSK Set the preshared key PSK to authenticate and validate users on a Wi Fi connection Show P...

Page 131: ...r Dropout E mail Function Fax Function FTP Function Release Held Faxes Held Jobs Access Use Proﬁles Cancel Jobs at the Device Change Language Internet Printing Protocol IPP Initiate Scans Remotely B W Print Color Print Network Folder Print Network Folder Color Print Network Folder Scan Hard Disk Print Hard Disk Color Print Hard Disk Scan Control access to the printer functions Note Some menu items...

Page 132: ... printer management options Apps New Apps Card Copy Scan Center Scan Center Custom x Forms and Favorites Control access to printer applications Local Accounts Menu item Description Manage Groups Permissions Show a list of all saved groups in the printer Add User User Name Password User Name Password PIN Create local accounts and specify their access to the printer functions administrative menus pr...

Page 133: ...the front USB port Security Audit Log Menu item Description Enable Audit Off On Record the events in the secure audit log and remote syslog Enable Remote Syslog Off On Send audit logs to a remote server Remote Syslog Server Specify the remote syslog server Remote Syslog Port 1 65535 514 Specify the remote syslog port Remote Syslog Method Normal UDP Stunnel Specify a syslog method to transmit logge...

Page 134: ...Use 3 local3 20 Local Use 4 local4 21 Local Use 5 local5 22 Local Use 6 local6 23 Local Use 7 local7 Specify a facility code that the printer uses when sending log events to a remote server Severity of Events to Log 0 Emergency 1 Alert 2 Critical 3 Error 4 Warning 5 Notice 6 Informational 7 Debug Specify the priority level cutoff for logging messages and events Remote Syslog Non Logged Events Off ...

Page 135: ...istrator when the log ﬁlls its allotted memory Full Alert Level 1 99 90 E mail Log Exported Alert Off On Send e mail notiﬁcation to the administrator when a log is exported E mail Log Settings Changed Alert Off On Send e mail notiﬁcation to the administrator when Enable Audit is set Log Line Endings LF n CR r CRLF r n Specify how the log ﬁle terminates the end of each line Digitally Sign Exports O...

Page 136: ...mit is reached the print jobs for that user name and PIN are deleted Conﬁdential Job Expiration Off 1 Hour 4 Hours 24 Hours 1 Week Set the expiration time for conﬁdential print jobs Notes If this menu item is changed while conﬁdential print jobs reside in the printer memory or hard disk then the expiration time for those print jobs does not change to the new default value If the printer is turned ...

Page 137: ...dicates the factory default setting Disk Encryption Note This menu appears only when a hard disk is installed Menu item Description Status Enabled Disabled Enable disk encryption Start encryption Erase Temporary Data Files Menu item Description Stored in onboard memory Off On Delete all ﬁles stored on the printer memory Stored on hard disk 1 Pass Erase 3 Pass Erase 7 Pass Erase Delete all ﬁles sto...

Page 138: ...re printing Default Print Permission Login User Name Password User Name Set the default login for Print Permission Security Reset Jumper Enable Guest access No Effect Specify user access to the printer Notes The jumper is located beside a lock icon on the controller board Enable Guest access provides anyone access to all aspects of the printer No Effect may make access to the printer impossible wh...

Page 139: ...ry Print the resources that are stored in the ﬂash drive or hard disk Note This menu item appears only when a ﬂash drive or hard disk is installed Shortcuts Menu item Description All Shortcuts Print a report that lists the shortcuts that are stored in the printer Fax Shortcuts Copy Shortcuts E mail Shortcuts FTP Shortcuts Network Folder Shortcuts Fax Menu item Description Fax Job Log Print a repor...

Page 140: ...settings E mail Guide Provides information about sending an e mail and conﬁguring the settings Fax Guide Provides information about sending a fax and conﬁguring the settings Information Guide Provides information about the printer Media Guide Provides information about loading paper and specialty media Moving Guide Provides information about moving locating or shipping the printer Print Quality Gu...

Page 141: ...tart the operation Note This process can take from several minutes to more than an hour making the printer unavailable for other tasks Encrypting the printer hard disk This process erases all contents in the hard disk If necessary back up important data from the printer before starting the encryption 1 From the home screen touch Settings Security Disk Encryption Start encryption 2 Follow the instr...

Page 142: ...from complex print jobs form data and font data Erase the content of any installed printer memory in the following circumstances The printer is decommissioned The printer hard disk is replaced The printer is moved to a different department or location The printer is serviced by someone from outside your organization The printer is removed from your premises for service The printer is sold to anoth...

Page 143: ...ttings Device Preferences Audio Feedback 2 Select the volume Note If Quiet Mode is enabled then audible alerts are turned off Adjusting the default headphone volume 1 From the control panel navigate to Settings Device Accessibility 2 Adjust the headphone volume Note The volume resets to the default value after the session is logged out or when the printer wakes from Sleep or Hibernate mode Conﬁgur...

Page 144: ...oogle Play store or App Store online store 2 From the printer home screen touch Settings Network Ports Wireless Setup Using Mobile App Printer ID 3 From your mobile device launch the application and then accept the Terms of Use Note If necessary grant permissions 4 Tap Connect to Printer Go to Wi Fi Settings 5 Connect your mobile device to the printer wireless network 6 Return to the application a...

Page 145: ... changes Connecting a mobile device to the printer Before connecting your mobile device make sure to do the following Enable Wi Fi Direct in the printer From the control panel navigate to Settings Network Ports Wireless Enable Wi Fi Direct Show the preshared key PSK on the Network Setup Page From the control panel navigate to Settings Network Ports Wi Fi Direct Show PSK on Setup Page Print the Net...

Page 146: ... printers folder 2 From the shortcut menu of the printer with the new ISP open the printer properties 3 Conﬁgure the port from the list 4 Update the IP address 5 Apply the changes For Macintosh users 1 From System Preferences in the Apple menu navigate to the list of printers and then select IP 2 Type the IP address in the address ﬁeld 3 Apply the changes Deactivating the Wi Fi network 1 From the ...

Page 147: ...ot covered by the printer warranty 1 Turn off the printer and then unplug the power cord from the electrical outlet 2 Remove paper from the standard bin and multipurpose feeder 3 Remove any dust lint and pieces of paper around the printer using a soft brush or vacuum 4 Wipe the outside of the printer with a damp soft lint free cloth Notes Do not use household cleaners or detergents as they may dam...

Page 148: ...Cleaning the scanner 1 Open the scanner cover 2 Using a damp soft lint free cloth wipe the following areas ADF glass ADF glass pad Maintaining the printer 148 ...

Page 149: ...r regions go to www lexmark com or contact the place where you purchased the printer Note All life estimates for printer supplies assume printing on letter or A4 size plain paper Checking the status of parts and supplies 1 From the home screen touch Status Supplies 2 Select the parts or supplies that you want to check Note You can also access this setting by touching the top section of the home sc...

Page 150: ...reset item Ordering toner cartridges Notes The estimated cartridge yield is based on the ISO IEC 19798 standard Extremely low print coverage for extended periods of time may negatively affect actual yield and may cause cartridge parts to fail before exhaustion of toner Lexmark CX725 Return Program cartridges Item United States and Canada European Economic Area EEA Rest of Asia Paciﬁc RoAP Latin Am...

Page 151: ...ner cartridges Black 75B10K0 75B20K0 75B30K0 75B40K0 75B50K0 75B60K0 Cyan 75B10C0 75B20C0 75B30C0 75B40C0 75B50C0 75B60C0 Magenta 75B10M0 75B20M0 75B30M0 75B40M0 75B50M0 75B60M0 Yellow 75B10Y0 75B20Y0 75B30Y0 75B40Y0 75B50Y0 75B60Y0 Lexmark CX727 Regular cartridges Item Worldwide Regular toner cartridges Black 75B0010 Cyan 75B0020 Magenta 75B0030 Yellow 75B0040 Lexmark XC4140 XC4150 XC4143 XC4153 ...

Page 152: ... type 01 220 240 V 41X0556 Fuser maintenance kit type 02 100 V 41X0552 Ordering a transfer module Item Part number Transfer module 40X9929 Conﬁguring supply notiﬁcations 1 Open a web browser and then type the printer IP address in the address ﬁeld Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123...

Page 153: ...Replacing parts and supplies Replacing a toner cartridge 1 Open door B 2 Remove the toner cartridge 3 Unpack the new toner cartridge Maintaining the printer 153 ...

Page 154: ...4 Insert the new toner cartridge 5 Close door B Replacing the imaging unit 1 Open door B Maintaining the printer 154 ...

Page 155: ...2 Remove the waste toner bottle 3 Remove the imaging kit Maintaining the printer 155 ...

Page 156: ...direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the shiny photoconductor drum under the imaging kit Doing so may affect the quality of future print jobs 6 Unpack the new imaging unit 7 Insert the new imaging unit Maintaining the printer 156 ...

Page 157: ...8 Insert the black toner cartridge 9 Insert the imaging kit Maintaining the printer 157 ...

Page 158: ...10 Insert the waste toner bottle 11 Close door B Replacing the imaging kit 1 Open door B Maintaining the printer 158 ...

Page 159: ...2 Remove the waste toner bottle 3 Remove the imaging kit Maintaining the printer 159 ...

Page 160: ... not expose the photoconductor unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the shiny photoconductor drum under the imaging unit Doing so may affect the quality of future print jobs Note The black imaging unit includes the black developer unit and photoconductor unit 7 Insert the black imaging unit i...

Page 161: ...8 Insert the toner cartridges 9 Insert the new imaging kit Maintaining the printer 161 ...

Page 162: ...10 Insert the waste toner bottle 11 Close door B Replacing the waste toner bottle 1 Open door B Maintaining the printer 162 ...

Page 163: ...e door B Replacing the fuser 1 Turn off the printer and then unplug the power cord from the electrical outlet 2 Open doors A and D CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Maintaining the printer 163 ...

Page 164: ... the printer CAUTION POTENTIAL INJURY To avoid the risk of ﬁre or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible 8 Reset the fuser maintenance counter For more information see Resetting the maintenance counter on page 178 Maintaining the printer 164 ...

Page 165: ...Replacing the pick roller in the 550 sheet tray 1 Turn off the printer and then unplug the power cord from the electrical outlet 2 Remove the tray 3 Remove the pick roller 4 Unpack the new pick roller Maintaining the printer 165 ...

Page 166: ...RY To avoid the risk of ﬁre or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible Replacing the pick roller in the multipurpose feeder 1 Turn off the printer and then unplug the power cord from the electrical outlet 2 Open the multipurpose feeder Maintaining the printer 166 ...

Page 167: ...t the power cord to the electrical outlet and then turn on the printer CAUTION POTENTIAL INJURY To avoid the risk of ﬁre or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible Replacing the separator pad 1 Pull out the tray Maintaining the printer 167 ...

Page 168: ...2 Remove the separator pad 3 Unpack the new separator pad 4 Insert the new separator pad until it clicks into place 5 Insert the tray Maintaining the printer 168 ...

Page 169: ...Replacing the ADF input tray 1 Open door E 2 Remove the ADF input tray 3 Unpack the new ADF input tray Maintaining the printer 169 ...

Page 170: ...sert the new ADF input tray until it clicks into place 5 Close door E Replacing the ADF scan pad 1 Open the scanner cover 2 Remove the ADF scan pad 3 Unpack the new ADF scan pad Maintaining the printer 170 ...

Page 171: ...ad facedown on the scanner glass 5 Close the scanner cover to stick the ADF scan pad to the cover 6 Open the scanner cover to check if the ADF scan pad is properly attached to the cover 7 Close the scanner cover Maintaining the printer 171 ...

Page 172: ...Replacing the ADF separator roller 1 Open door E 2 Remove the ADF separator roller 3 Unpack the new ADF separator roller Maintaining the printer 172 ...

Page 173: ...4 Insert the new ADF separator roller until it clicks into place 5 Close door E Maintaining the printer 173 ...

Page 174: ...Replacing the transfer module 1 Turn off the printer and then unplug the power cord from the electrical outlet 2 Open door B 3 Remove the waste toner bottle Maintaining the printer 174 ...

Page 175: ...the imaging kit 5 Open door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Maintaining the printer 175 ...

Page 176: ...6 Remove the transfer module 7 Unpack the new transfer module and then remove the packing material 8 Insert the new transfer module 9 Close door A Maintaining the printer 176 ...

Page 177: ...e printer CAUTION POTENTIAL INJURY To avoid the risk of ﬁre or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible 14 Reset the maintenance counter For more information see Resetting the maintenance counter on page 178 Maintaining the printer 177 ...

Page 178: ...en disconnect them before moving the printer If the printer has a caster base then carefully roll it to the new location Use caution when passing over thresholds and breaks in ﬂooring If the printer does not have a caster base but is conﬁgured with optional trays or output options then remove the output options and lift the printer off the trays Do not try to lift the printer and any options at th...

Page 179: ...e Adjusting the brightness of the printer display 1 From the home screen touch Settings Device Preferences Screen Brightness 2 Adjust the setting Conserving supplies Print on both sides of the paper Note Two sided printing is the default setting in the print driver Print multiple pages on a single sheet of paper Use the preview feature to see how the document looks like before printing it Print on...

Page 180: ...in some countries or regions For more information go to www lexmark com recycle and then choose your country or region Information on available packaging recycling programs is included with the information on product recycling Lexmark cartons are 100 recyclable where corrugated recycling facilities exist Facilities may not exist in your area The foam used in Lexmark packaging is recyclable where f...

Page 181: ...e stack height is below the maximum paper ﬁll indicator Do not slide paper into the tray Load paper as shown in the illustration Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes Push the tray ﬁrmly into the printer after loading paper Use recommended paper Use only recommended paper or specialty media Do not load paper that is wri...

Page 182: ...inter control panel Store paper according to manufacturer recommendations Identifying jam locations Notes When Jam Assist is set to On the printer ﬂushes blank pages or pages with partial prints after a jammed page has been cleared Check your printed output for blank pages When Jam Recovery is set to On or Auto the printer reprints jammed pages Jam locations 1 Standard bin 2 Door E 3 Door A 4 Tray...

Page 183: ...amage A sensor inside the optional tray is easily damaged by static electricity Touch a metal surface before removing the jammed paper in the tray 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Insert the tray Clearing jams 183 ...

Page 184: ... Note Make sure that all paper fragments are removed 3 Close door E Paper jam in the multipurpose feeder 1 Remove paper from the multipurpose feeder 2 Pull out the tray 3 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 184 ...

Page 185: ...te Make sure that all paper fragments are removed 2 Open doors A and D and then remove any paper fragments CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Clearing jams 185 ...

Page 186: ...per jam in door A Paper jam in the fuser 1 Open door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Clearing jams 186 ...

Page 187: ...2 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 187 ...

Page 188: ...re that all paper fragments are removed 5 Close door A Paper jam in the duplex unit 1 Open door A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Clearing jams 188 ...

Page 189: ...2 Open the duplex cover 3 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 189 ...

Page 190: ...4 Close the duplex cover and door A Clearing jams 190 ...

Page 191: ... Internet Explorer version 11 or later Microsoft Edge Safari version 6 or later Google ChromeTM version 32 or later Mozilla Firefox version 24 or later Is your browser supported Go to step 4 Install a supported browser Step 4 Check if the network connection is working Is the network connection working Go to step 5 Contact your administrator Step 5 Make sure that the cable connections to the printe...

Page 192: ... ﬂash drive supported Go to step 3 Insert a supported ﬂash drive Step 3 Remove and then insert the ﬂash drive Does the printer recognize the ﬂash drive The problem is solved Contact customer support Enabling the USB port From the home screen touch Settings Network Ports USB Enable USB Port Checking the printer connectivity 1 From the home screen touch Settings Reports Network Network Setup Page 2 ...

Page 193: ...ion is installed in the appropriate connector in the controller board c Connect the power cord to the electrical outlet and then turn on the printer CAUTION POTENTIAL INJURY To avoid the risk of ﬁre or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible Does the internal option operate correctly Th...

Page 194: ...eceptacle of the controller board Does the ISP operate correctly The problem is solved Contact customer support Parallel or serial interface card does not operate correctly Action Yes No Step 1 Print a menu settings page and then check if the parallel or serial interface card appears in the Installed Features list Is the parallel or serial interface card listed in the Installed Features list Go to...

Page 195: ...ntrol panel select Continue to stop the defragmentation and continue printing Format the ﬂash memory Note If the error message remains then the ﬂash memory may be defective and needs to be replaced Issues with supplies Replace cartridge printer region mismatch To correct this problem purchase a cartridge with the correct region that matches the printer region or purchase a worldwide cartridge The ...

Page 196: ...ranty To accept any and all of these risks and to proceed with the use of non genuine supplies or parts in your printer from the control panel press and hold X and simultaneously for 15 seconds If you do not want to accept these risks then remove the third party supply or part from your printer and install a genuine Lexmark supply or part For more information see Using genuine Lexmark parts and su...

Page 197: ...nvelope seal when printing Contact customer support The problem is solved Collated printing does not work Action Yes No Step 1 a From the control panel navigate to Settings Print Layout Collate b Touch On 1 2 1 2 1 2 c Print the document Is the document collated correctly The problem is solved Go to step 2 Step 2 a From the document that you are trying to print open the Print dialog and then selec...

Page 198: ... 3 The problem is solved Step 3 a Remove paper from the tray and then turn it over b Resend the print job Is the paper still curled Go to step 4 The problem is solved Step 4 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you are ready to use it b Resend the print job Is the paper still curled Contact customer support The...

Page 199: ...act customer support Paper frequently jams Action Yes No Step 1 a Remove the tray b Check if paper is loaded correctly Notes Make sure that the paper guides are positioned correctly Make sure that the stack height is below the maximum paper ﬁll indicator Make sure to print on recommended paper size and type c Insert the tray d Print the document Do paper jams occur frequently Go to step 2 The prob...

Page 200: ...ed Action Yes No a From the control panel navigate to Settings Device Notiﬁcations Jam Content Recovery b In the Jam Recovery menu select On or Auto c Print the document Are the jammed pages reprinted The problem is solved Contact customer support Printing problems Print quality is poor Blank or white pages Note Before solving the problem print the quality sample pages to determine the missing col...

Page 201: ...arning Potential Damage Do not touch the photoconductor drum under the imaging kit Doing so may affect the quality of future print jobs b Insert the imaging unit and then insert the imaging kit c Print the document Is the printer printing blank or white pages Contact customer support The problem is solved Dark print Note Before solving the problem print the quality sample pages to determine the mi...

Page 202: ... can also change the settings on the printer control panel From the home screen touch Settings Paper Tray Conﬁguration Paper Size Type b Print the document Is the print too dark Go to step 4 Go to step 6 Step 4 Make sure that the paper has no texture or rough ﬁnishes Are you printing on textured or rough paper Go to step 5 Go to step 6 Step 5 a Replace textured or rough paper with plain paper b Pr...

Page 203: ...ty Test Pages Action Yes No Step 1 a Load the tray with the correct paper type and weight b Print the document Do ghost images appear on prints Go to step 2 The problem is solved Step 2 a Depending on your operating system specify the paper type from the Printing Preferences or Print dialog Notes Make sure that the setting matches the paper loaded in the tray You can also change the setting on the...

Page 204: ...Action Yes No Step 1 a Depending on your operating system increase toner darkness from the Printing Preferences or Print dialog Note You can also change the setting on the printer control panel From the home screen touch Settings Print Quality Toner Darkness b Print the document Does gray or colored background appear on prints Go to step 2 The problem is solved Step 2 a Perform Color Adjust From t...

Page 205: ...e imaging kit c Print the document Does gray or colored background appear on prints Contact customer support The problem is solved Horizontal dark lines Notes Before solving the problem print the Print Quality Test Pages From the home screen touch Settings Troubleshooting Print Quality Test Pages If horizontal dark lines keep appearing on the prints then see the Repeating defects topic Action Yes ...

Page 206: ...e paper in its original wrapper until you use it b Print the document Do horizontal dark lines appear on prints Go to step 4 The problem is solved Step 4 a Remove the imaging kit and then remove the imaging unit Warning Potential Damage Do not expose the imaging kit and imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potenti...

Page 207: ...e lines appear on prints Go to step 2 The problem is solved Step 2 a Load the speciﬁed paper source with the recommended paper type b Print the document Do horizontal white lines appear on prints Go to step 3 The problem is solved Step 3 a Remove the imaging kit and then remove the imaging unit Warning Potential Damage Do not expose the imaging kit and imaging unit to direct light for more than 10...

Page 208: ... system specify the paper size from the Printing Preferences or Print dialog Note Make sure that the setting matches the paper loaded b Print the document Are the margins correct The problem is solved Contact customer support Light print Note Before solving the problem print the Print Quality Test Pages From the control panel touch Settings Troubleshooting Print Quality Test Pages Action Yes No St...

Page 209: ...nces or Print dialog Notes Make sure that the setting matches the paper loaded You can also change the setting on the printer control panel From the home screen touch Settings Paper Tray Conﬁguration Paper Size Type b Print the document Is the print light Go to step 5 The problem is solved Step 5 Check if paper has texture or rough ﬁnishes Are you printing on textured or rough paper Go to step 6 G...

Page 210: ...rect light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum under the imaging kit Doing so may affect the quality of future print jobs b Insert the imaging unit and then insert the imaging kit c Print the document Is the print too light Contact customer support The problem is solved Mottled print and ...

Page 211: ... Settings Paper Tray Conﬁguration Paper Size Type b Print the document Is the print mottled Go to step 4 The problem is solved Step 4 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you are ready to use it b Print the document Is the print mottled Go to step 5 The problem is solved Step 5 a Remove the imaging kit and then...

Page 212: ...use it c Squeeze and slide the paper guides to the correct position for the size of the paper you are loading d Insert the tray e Print the document Is the print crooked or skewed Go to step 2 The problem is solved Step 2 a Check if you are printing on a supported paper b Print the document Is the print crooked or skewed Contact customer support The problem is solved Repeating defects Note Before ...

Page 213: ...lity sample pages Do the defects still appear Take note of the distance and then contact customer support or your service representative The problem is solved Step 3 a Using the Maintenance Defect Ruler measure the distance between the defects on the affected color page b Replace the supply item that matches the measurement on the affected color page Transfer module 37 70 mm 1 48 in 78 50 mm 3 09 ...

Page 214: ...uch the photoconductor drum under the imaging kit Doing so may affect the quality of future print jobs b Insert the imaging unit and then insert the imaging kit c Print the document Is the printer printing solid color or black images Contact customer support The problem is solved Text or images cut off Note Before solving the problem print the Print Quality Test Pages From the home screen touch Se...

Page 215: ... the imaging unit Warning Potential Damage Do not expose the imaging kit and imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum under the imaging kit Doing so may affect the quality of future print jobs b Insert the imaging unit and then insert the imaging kit c Print the do...

Page 216: ...Contact customer support The problem is solved Uneven print density Note Before solving the problem print the Print Quality Test Pages From the control panel navigate to Settings Troubleshooting Print Quality Test Pages Action Yes No Replace the imaging unit or imaging kit and then print the document Is the print density uneven Contact customer support The problem is solved Vertical dark lines Not...

Page 217: ... vertical dark lines appear on prints Go to step 3 The problem is solved Step 3 a Remove the imaging kit and then remove the imaging unit Warning Potential Damage Do not expose the imaging kit and imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum under the imaging kit Doing...

Page 218: ...e imaging kit and then remove the imaging unit Warning Potential Damage Do not expose the imaging kit and imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum under the imaging kit Doing so may affect the quality of future print jobs b Insert the imaging unit and then insert t...

Page 219: ...rint and Hold tab click Use Print and Hold and then click Keep duplicate documents c Enter a PIN and then save the changes d Send the print job For Macintosh users a Save and name each job differently b Send the job individually Are the documents printed The problem is solved Go to step 4 Step 4 a Delete some held jobs to free up printer memory b Print the documents Are the documents printed The p...

Page 220: ...resolution to 4800 CQ c Print the document Is the printer printing slow Go to step 4 The problem is solved Step 4 a From the home screen touch Settings Print Quality Print Resolution b Set the resolution to 4800 CQ c Print the document Is the printer printing slow Go to step 5 The problem is solved Step 5 a Depending on your operating system specify the paper type from the Printing Preferences or ...

Page 221: ...r to cool down after a long print job Observe the recommended ambient temperature for the printer For more information see Selecting a location for the printer on page 11 b Print the document Is the printer printing slow Contact customer support The problem is solved Print jobs do not print Action Yes No Step 1 a From the document you are trying to print open the Print dialog and then check if you...

Page 222: ...t responding Action Yes No Step 1 Check if the power cord is connected to the electrical outlet CAUTION POTENTIAL INJURY To avoid the risk of ﬁre or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible Is the printer responding The problem is solved Go to step 2 Step 2 Check if the electrical outlet...

Page 223: ...nds and then turn on the printer Is the printer responding The problem is solved Contact customer support Job prints from the wrong tray or on the wrong paper Action Yes No Step 1 a Check if you are printing on the correct paper b Print the document Is the document printed on the correct paper Go to step 2 Load the correct paper size and paper type Step 2 a Depending on your operating system speci...

Page 224: ...id Produces brighter more saturated colors and may be applied to all incoming color formats sRGB Display Produces an output that approximates the colors shown on a computer monitor Black toner usage is optimized for printing photographs Display True Black Produces an output that approximates the colors shown on a computer monitor This setting uses only black toner to create all levels of neutral g...

Page 225: ...gs are speciﬁc to the type of object being printed text graphics or images It is also speciﬁc to how the color of the object is speciﬁed in the software program RGB or CMYK combinations To apply a different color conversion table manually see Modifying the colors in printed output on page 224 If the software program does not specify colors with RGB or CMYK combinations then manual color correction...

Page 226: ...e document Does the print appear tinted Go to step 2 The problem is solved Step 2 Perform Color Balance a From the home screen touch Settings Print Quality Advanced Imaging Color Balance b Adjust the settings c Print the document Does the print appear tinted Contact customer support The problem is solved Faxing problems Cannot send or receive faxes Action Yes No Step 1 Resolve any error messages t...

Page 227: ...egrated Services for Digital Network ISDN telephone service then connect to an analog telephone port of an ISDN terminal adapter For more information contact your ISDN provider If you are using DSL then connect to a DSL ﬁlter or router that supports analog use For more information contact your DSL provider If you are using a private branch exchange PBX telephone service then make sure that you are...

Page 228: ...telephone number that you want to dial Dial the telephone number manually Can you send faxes The problem is solved Contact customer support Can send but not receive faxes Action Yes No Step 1 Make sure that the paper source is not empty Can you receive faxes The problem is solved Go to step 2 Step 2 Check the ring count delay settings From the control panel touch Settings Fax Fax Setup Fax Receive...

Page 229: ...tings Admin Controls b In the Max Speed menu select a lower transmission speed Is the fax print quality satisfactory The problem is solved Contact customer support Scanning problems Cannot scan from a computer Action Yes No Step 1 a Turn off the printer wait for about 10 seconds and then turn it back on b Resend the scan job Can you send the scan job The problem is solved Go to step 2 Step 2 a Mak...

Page 230: ...uality Action Yes No Step 1 a Clean the scanner glass and the ADF glass with a damp soft lint free cloth If your printer has a second ADF glass inside the ADF then also clean that glass For more information see Cleaning the scanner on page 148 b Make sure that the document or photo is loaded facedown on the upper left corner of the scanner glass c Copy the document or photo Is the copy quality sat...

Page 231: ... job successful The problem is solved Go to step 3 Step 3 a Make sure that the Append time stamp or the Overwrite existing ﬁle check box is selected in the destination conﬁguration settings b Resend the scan job Is the scan job successful The problem is solved Contact customer support Scanner does not close Action Yes No Remove obstructions that keep the scanner cover open Did the scanner cover cl...

Page 232: ... the document Is the scanner responding The problem is solved Contact customer support Adjusting scanner registration 1 From the home screen touch Settings Device Maintenance Conﬁguration Menu Scanner Conﬁguration Scanner Manual Registration 2 In the Print Quick Test menu touch Start 3 Place the Print Quick Test page on the scanner glass and then touch Flatbed Registration 4 In the Copy Quick Test...

Page 233: ...ocument then adjust Horizontal Adjust and Top Margin 7 Repeat step 5 and step 6 until the margins of the Copy Quick Test page closely match the original document Contacting customer support Before contacting customer support make sure to have the following information Printer problem Error message Printer model type and serial number Go to http support lexmark com to receive e mail or chat support...

Page 234: ...ry devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer and then unplug the power cord from the electrical outlet 2 Using a ﬂat head screwdriver remove the contr...

Page 235: ...3 Unpack the memory card Warning Potential Damage Avoid touching the connection points along the edge of the card Upgrading and migrating 235 ...

Page 236: ...4 Insert the memory card until it clicks into place Upgrading and migrating 236 ...

Page 237: ...dware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer and then unplug the power cord from the electrical outlet 2 Using a ﬂat head screwdriver rem...

Page 238: ...3 Unpack the internal solutions port ISP kit 1 ISP 2 Mounting bracket 3 Thumbscrews 4 Housing Upgrading and migrating 238 ...

Page 239: ...5 ISP extended cable 4 Install the ISP into its housing Upgrading and migrating 239 ...

Page 240: ...5 Attach the housing to the controller board access cover Upgrading and migrating 240 ...

Page 241: ...cover 8 Connect the power cord to the electrical outlet and then turn on the printer CAUTION POTENTIAL INJURY To avoid the risk of ﬁre or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible Upgrading and migrating 241 ...

Page 242: ...rinter then turn them off as well and unplug any cables going into the printer 1 Turn off the printer and then unplug the power cord from the electrical outlet 2 Using a ﬂat head screwdriver remove the controller board access cover Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any compon...

Page 243: ...The entire length of the connector on the card must touch and be ﬂush against the controller board Warning Potential Damage Improper installation of the card may cause damage to the card and the controller board Upgrading and migrating 243 ...

Page 244: ...e or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer and then unplug the power cord from the electrical outlet 2 Using a ﬂat head screwdriver remove ...

Page 245: ...3 Unpack the hard disk 4 Attach the hard disk to the controller board Warning Potential Damage Do not touch or press the center of the hard disk Upgrading and migrating 245 ...

Page 246: ...5 Open door B 6 Open door C Upgrading and migrating 246 ...

Page 247: ...s cover 10 Connect the power cord to the electrical outlet and then turn on the printer CAUTION POTENTIAL INJURY To avoid the risk of ﬁre or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible Upgrading and migrating 247 ...

Page 248: ...installed then unlock them from the printer before lifting the printer Do not try to lift the printer and trays at the same time 4 Align the printer with the optional tray and then lower the printer until it clicks into place CAUTION POTENTIAL INJURY If the printer weight is greater than 20 kg 44 lb then it may require two or more people to lift it safely 5 Connect the power cord to the printer an...

Page 249: ... following For Windows 7 or later select Printer properties For earlier versions select Properties 3 Navigate to the Conﬁguration tab and then select Update Now Ask Printer 4 Apply the changes For Macintosh users 1 From System Preferences in the Apple menu navigate to your printer and then select Options Supplies 2 Navigate to the list of hardware options and then add any installed options 3 Apply...

Page 250: ... require a minimum device ﬁrmware level to operate correctly For more information on updating the device ﬁrmware contact your Lexmark representative 1 Open a web browser and then type the printer IP address in the address ﬁeld Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a p...

Page 251: ...ices do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and ve...

Page 252: ...istered trademark of the Hewlett Packard Company PCL is Hewlett Packard Company s designation of a set of printer commands language and functions included in its printer products This printer is intended to be compatible with the PCL language This means the printer recognizes PCL commands used in various application programs and that the printer emulates the functions corresponding to the commands...

Page 253: ...ntrations exceeding 0 1 by weight and 0 01 by weight for cadmium except for the exemption set in Schedule II of the Rules Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste Consult your local authorities for disposal and recycling options Returning Lexmark cartridges for reuse or recycling The Lexmark Cartridge Collection Program allows you to r...

Page 254: ...0 to 32 2 C 50 to 90 F and 15 to 80 RH 15 3 to 32 2 C 60 to 90 F and 8 to 15 RH Maximum wet bulb temperature 22 8 C 73 F Printer cartridge imaging unit long term storage1 Printer cartridge imaging unit short term shipping 10 to 40 C 14 to 104 F 1 Supplies shelf life is approximately 2 years This is based on storage in a standard office environment at 22 C 72 F and 45 humidity 2 Wet bulb temperatur...

Page 255: ...plugged into an electrical outlet but the power switch is turned off 0 2 The power consumption levels listed in the previous table represent time averaged measurements Instantaneous power draws may be substantially higher than the average Values are subject to change See www lexmark com for current values Sleep Mode This product is designed with an energy saving mode called Sleep Mode The Sleep Mo...

Page 256: ...ion pertaining to products that contain the analog facsimile card Lexmark Regulatory Type Model Number LEX M03 002 Notice to users of the US telephone network FCC requirements This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments ACTA On the back of this equipment is a label that contains among other information a ...

Page 257: ...ine ensure the installation of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualiﬁed installer The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including fax machines to send any message unless said message clearly cont...

Page 258: ...eds for which it is designed Telecom will accept no responsibility should difficulties arise in such circumstances The decadic or pulse dialing on this device is unsuitable for use on the Telecom network in New Zealand For correct operation the total of all the Ringer Equivalence Numbers RENs of all parallel devices connected to the same telephone line may not exceed 5 The REN of this device is lo...

Page 259: ...weiz Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung Lexmark Teilenummer 80D1877 für jede Leitung installiert werden über die in der Schweiz Zeitsteuertakte übertragen werden Uso del prodotto in Svizzera Questo prodotto richiede un ﬁltro toni Billing svizzero codice Lexmark 80D1877 da installare su tutte le linee che ricevono impulsi remoti in Svizzera Re...

Page 260: ... entraîner un fonctionnement indésirable European Community EC directives conformity This product is in conformity with the protection requirements of EC Council directive 2014 53 EU on the approximation and harmonization of the laws of the Member States relating to radio equipment The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The aut...

Page 261: ...cuit different from that to which the receiver is connected Consult your point of purchase or service representative for additional suggestions The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by unauthorized changes or modiﬁcations to this equipment Unauthorized changes or modiﬁcations could void the user s authority to oper...

Page 262: ...on request from the Authorized Representative or may be obtained at www lexmark com en_us about regulatory compliance european union declaration of conformity html This product satisﬁes the Class B limits of EN 55022 and EN55032 and safety requirements of EN 60950 1 or EN 62368 1 Model speciﬁc information The following information applies only to the CX725 CX725R CX727 XC4140 XC4143 XC4150 and XC4...

Page 263: ... meets all requirements of the Canadian Interference Causing Equipment Standard ICES 003 Avis de conformité aux normes de l Innovation Sciences et Développement économique Canada Cet appareil numérique de classe A est conforme aux exigences de la norme canadienne relative aux équipements pouvant causer des interférences NMB 003 Notice to users of Class A products in Brazil Este produto não é aprop...

Page 264: ...lies to this product only if it was originally purchased for your use and not for resale from Lexmark or a Lexmark Remarketer referred to in this statement as Remarketer Limited warranty Lexmark warrants that this product Is manufactured from new parts or new and serviceable used parts which perform like new parts Is during normal use free from defects in material and workmanship If this product d...

Page 265: ...will not be impacted Before you present this product for warranty service remove all print cartridges programs data and removable storage media unless directed otherwise by Lexmark For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web Remote technical support is provided for this product throughout its w...

Page 266: ... personal property for which Lexmark is legally liable IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS LOST SAVINGS INCIDENTAL DAMAGE OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES This is true even if you advise Lexmark or a Remarketer of the possibility of such damages Lexmark is not liable for any claim by you based on a third party claim This limitation of remedies also applies to claims a...

Page 267: ...ceive faxes 228 Card Copy setting up 19 card stock loading 29 changing resolution fax 55 changing the printer port settings after installing ISP 146 changing the wallpaper 20 checking the printer connectivity 192 checking the status of parts and supplies 149 cleaning exterior of the printer 147 interior of the printer 147 scanner 148 cleaning the printer 147 Cleaning the Scanner 140 Cloud Connecto...

Page 268: ...rinter hard disk 141 enlarging copies 43 envelopes loading 29 environmental settings 179 erasing hard disk memory 141 erasing printer memory 142 Ethernet cable 13 Ethernet port 13 exporting a conﬁguration ﬁle using the Embedded Web Server 249 e mail server setting up 45 e mail shortcut creating 46 e mailing using a shortcut number 46 using the address book 46 using the automatic document feeder AD...

Page 269: ...internal solutions port installing 237 troubleshooting 194 J jam areas locating 182 jam clearing behind door E 184 multipurpose feeder 184 trays 183 jams avoiding 181 jams clearing in the duplex unit 186 in the fuser 186 junk faxes blocking 56 K keyboard on the display using 26 L letterhead copying on 43 Lexmark Mobile Print using 35 light print 208 linking trays 30 loading card stock 29 envelopes...

Page 270: ... paper jam clearing standard bin 185 paper jam in door A 186 paper jam in the multipurpose feeder 184 paper jam in the standard bin 185 paper jam in trays 183 paper jam clearing automatic document feeder 184 multipurpose feeder 184 trays 183 paper jams avoiding 181 paper jams clearing in the duplex unit 186 in the fuser 186 paper size setting 27 paper type setting 27 paper types supported 33 paper...

Page 271: ...font sample list 40 from a Cloud Connector proﬁle 40 from a computer 35 from a ﬂash drive 37 from a mobile device 35 36 from an Android device 35 Menu Settings Page 140 using Google Cloud Print 35 using Mopria Print Service 36 using Wi Fi Direct 36 printing a directory list 40 printing a font sample list 40 printing a network setup page 192 printing conﬁdential and other held jobs from a Macintosh...

Page 272: ...inting 220 SMTP server for e mail conﬁguring 45 SMTP server for fax conﬁguring 47 solid color or black images 214 sorting multiple copies 43 speaker default volume 143 spoken passwords enabling 25 statement of volatility 142 storing print jobs 38 supplies conserving 179 supplies status checking 149 supplies ordering imaging kit 152 imaging unit 152 toner cartridges 150 waste toner bottle 152 suppl...

Page 273: ...drive troubleshooting print 192 uneven print density 216 Unformatted ﬂash detected 195 Universal paper size setting 27 unlinking trays 30 updating ﬁrmware 250 USB cable 13 USB port 13 enabling 192 using Customer Support 21 using Display Customization 20 using genuine Lexmark parts and supplies 150 using QR Code Generator 21 using the ADF copying 42 using the automatic document feeder ADF 42 45 54 ...

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