Actions
Yes
No
Step 22
Properly connect the antenna.
Did this fix the problem?
Problem resolved.
Go to step 24.
Step 23
Replace the wireless card.
Did this fix the problem?
Problem resolved.
Go to step 25.
Step 24
Replace the controller board. See
Did this fix the problem?
Problem resolved.
Contact your next level
of support.
ADF/Scanner hardware errors
8yy service error messages
Error code
Description
Action
840.01
The scanner is disabled and can’t be used.
Go to
“Scanner disabled error service check”
840.02
The scanner is disabled and can’t be used.
This message is posted when the MFP PORs.
Enter the configuration menu, and reenable the
scanner module.
Go to
“Scanner disabled error service check”
840.03
The scanner is disabled and can’t be used.
This message is posted when the MFP PORs.
Enter the configuration menu, and reenable the
scanner module.
Go to
“Scanner disabled error service check”
841.xx
Scanner failure—front side image processing
ASIC. Invalid configuration or ASIC not found
Image pipeline ASIC.
Go to
“CCD service check” on page 144
.
“Flatbed home position service
.
842.xx
Scanner failure—communications
Go to
“CCD service check” on page 144
.
843.00
Scanner failure—carriage failed to Home or
move to desired position
Go to
“ADF service check” on page 143
.
843.01
ADF mechanical failure
Go to
“ADF service check” on page 143
.
843.02
Generic Mechanical failure detected
Go to
“ADF service check” on page 143
.
843.03
Pick Roller Engage Failure
Go to
“ADF service check” on page 143
.
843.04
Pick Roller Disengage Failure
Go to
“ADF service check” on page 143
.
843.05
Carriage overun
Go to
“ADF service check” on page 143
.
7527
Diagnostic information
140
Summary of Contents for XC2132
Page 18: ...7527 18 ...
Page 22: ...7527 22 ...
Page 34: ...7527 34 ...
Page 54: ...2 Open the top door 7527 Diagnostic information 54 ...
Page 184: ...7527 184 ...
Page 226: ...7527 226 ...
Page 314: ...5 Disconnect the belt C 6 Disconnect the fan and remove 7527 Repair information 314 ...
Page 345: ...Component locations Controller board CX310 models 7527 Component locations 345 ...
Page 346: ...CX410 models 7527 Component locations 346 ...
Page 352: ...7527 352 ...
Page 359: ...7527 359 ...
Page 361: ...Assembly 1 Covers 7527 Parts catalog 361 ...
Page 363: ...Assembly 2 Scanner 7527 Parts catalog 363 ...
Page 365: ...Assembly 3 Paperpath 7527 Parts catalog 365 ...
Page 368: ...7527 Parts catalog 368 ...
Page 369: ...Assembly 4 Operator panels 7527 Parts catalog 369 ...
Page 372: ...7527 Parts catalog 372 ...
Page 373: ...Assembly 5 Electronics 7527 Parts catalog 373 ...
Page 376: ...7527 Parts catalog 376 ...
Page 377: ...Assembly 6 Cables and sensors 7527 Parts catalog 377 ...
Page 379: ...Assembly 7 Media drawers and trays 7527 Parts catalog 379 ...
Page 382: ...7527 382 ...
Page 390: ...7527 390 ...
Page 404: ...7527 404 ...
Page 422: ...7527 Part number index 422 ...
Page 428: ...7527 Part name index 428 ...