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M
AKE
SURE
THE
FUSER
IS
NOT
WORN
OR
DEFECTIVE
Replace the worn or defective fuser.
M
AKE
SURE
THE
PRINTER
HAS
RECALIBRATED
RECENTLY
Perform color adjust from the Quality menu.
M
AKE
SURE
THE
APPLICATION
HAS
NOT
SPECIFIED
AN
OFF
‑
WHITE
BACKGROUND
Check the application settings.
M
AKE
SURE
NO
TONER
IS
IN
THE
PAPER
PATH
Contact customer support.
Toner rubs off
Try one or more of the following:
C
HECK
THE
PAPER
TYPE
AND
WEIGHT
SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:
1
From the printer control panel Paper menu, check the Paper Type and Paper Weight settings. Change the Paper
Weight setting from Normal to Heavy.
2
Before sending the print job, specify the correct paper type setting:
•
For Windows users, specify the paper type from Print Properties.
•
For Macintosh users, specify the paper type from the Print dialog.
C
HECK
THE
PAPER
TEXTURE
SETTING
From the printer control panel Paper menu, make sure the Paper Texture setting matches the paper loaded in the
tray or feeder. If necessary, change the Paper Texture setting from Normal to Rough.
M
AKE
SURE
THE
FUSER
IS
NOT
WORN
OR
DEFECTIVE
Replace the worn or defective fuser. For more information, see the instruction sheet that came with the replacement
part.
Troubleshooting
341
Summary of Contents for X950 Series
Page 28: ...Touch To Reset Reset values on the screen Understanding the home screen 28 ...
Page 242: ...4 Locate the printhead wipers Maintaining the printer 242 ...
Page 259: ...7 Lower the cover 8 Slide out the printhead wipers 3x 3x 3x Maintaining the printer 259 ...
Page 260: ...9 Slide the printhead wipers back into place 10 Close the cover Maintaining the printer 260 ...
Page 266: ...3 Hold the tabs on both sides of the staple cartridge Maintaining the printer 266 ...
Page 267: ...4 Rotate the booklet staple cartridge at an angle Maintaining the printer 267 ...