5-6
Laser Printer Reference Handbook
40
39-
1XX
923 Fuser Error
Fuser is too hot while printing or when idle. Refer to
Fuser 923 Error Service Check in your Service
Manual.
927 Fan Stalled
Refer to Fan Service Check in your Service Manual.
931 Printhead Error
No first hsync. Refer to Printhead Service Check in
your Service Manual.
932 Printhead Error
Lost hsync. Refer to Printhead Service Check in
your Service Manual.
934 Printhead Error
Lost lock condition. Refer to Printhead Service
Check in your Service Manual.
935 Printhead Error
Mirror motor unable to reach operating speed. Refer
to Printhead Service Check in your Service Manual.
941 System Board
ROM SIMM failed CRC; code data or font data. Run
the diagnostic Memory Test for ROM. Replace the
SIMM if the test fails or the problem recurs after
POR. Replace the system board if the SIMM does
not fix the problem.
944 System Board
RIP processor failure. Replace the system board.
945 System Board
ASIC 1 failure. Replace the system board.
946 System Board
ASIC 2 failure. Replace the system board.
947 System Board
Engine ASIC RAM failure. Replace the system
board.
948 System Board
Engine ASIC electronics failure. Replace the system
board.
950 System Board
SRAM failure. Replace the system board.
952 System Board
Unable to zero PQET SRAM. Replace the system
board.
953 System Board
NVRAM failure. Replace the system board.
960 Memory Error
Bad or missing DRAM in the base DRAM slot.
Reseat the DRAM and run the diagnostic Memory
Test for DRAM. If test fails or the problem recurs
after POR, replace the DRAM SIMM.
961 Memory Error
Bad DRAM in the optional DRAM slot. Reseat the
DRAM and run the diagnostic Memory Test for
DRAM. If test fails or the problem recurs after POR,
replace the DRAM SIMM.
970 Network Card
Network card processor failure. Replace the
Network Card.
Error Message Table (Continued)
Error/Code
Action
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