Lexmark Optra N 4040, Reference Handbook

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4037 / 4047-05E
4-3
4
037 /
4047
-0
5
E
4037 / 4047-05E
Diagnostics
Start
Use the error message table, symptom table, and diagnostic aids in this
chapter to determine the corrective action necessary to repair a
malfunctioning printer.
If an error message is displayed on your machine, locate it in the Error
Message Table below and take the appropriate action.
If your machine does not have an error message and does not complete
POST, go to “Power-on Self Test (POST)” on page 4-5. If your machine
makes it through POST without an error, and you have a symptom, go
to “Symptom Table” on page 4-6, locate your symptom and take the
appropriate action.
If an error message appears while you are working on the machine, go
to the Error Message Table and take the indicated action for that error.
Error Message Table
Error Code/Message Action
[Error 900 Software] Software error. Power the Printer Off, then On. If
the error remains call support.
[Error 910 Font SIMM] Replace the Font SIMM on the system board
(4047 only).
[Error 917 Transfer
Roll] Refer to the Transfer Roll Service Check in the
Service Manual.
[Error 920 Fuser Temp] Fuser Below Temperature when printing. Refer
to the Cold Fuser Service Check in the Service
Manual.
[Error 921 Fuser Temp] Fuser Below Temperature when idle. Refer to
the Cold Fuser Service Check in the Service
Manual.
[Error 922 Fuser Temp] Fuser Below Temperature. Refer to the Cold
Fuser Service Check in the Service Manual.
[Error 923 Fuser Temp] Fuser Over Temperature. Refer to the Hot Fuser
Service Check in the Service Manual.