Lexmark Optra N 4040, Reference Handbook

Page: 135 / 259

6-8
Laser Printer Reference Handbook
4040
Operator Codes
The following code numbers are operator instructions and messages. In
some cases, no action is required; others are operator-correctable;
others may require service. An error code may require up to two
minutes to appear. Some symptoms may not generate an error code.
Locate your code in the table and take the appropriate action.
982 Device Error, Lifter
malfunction in the
multipurpose tray. Be sure J214 is securely installed
to the system board. Be sure the
connectors on the multipurpose
tray board are installed correctly.
If necessary, replace the lifting
plate solenoid SL2. If you still
have a failure, replace the
multipurpose tray board.
983 Device Error, Lifter
malfunction, 200-sheet paper
deck. Be sure the lifter plate clutch
(CL31) connector (J206) on the
paper deck driver board is
securely installed. Check for
broken parts. If necessary replace
the paper deck lifter clutch.
990 Service Duplex Option Be sure the duplex registration
motor cable is installed correctly.
Check for broken registration
parts. If necessary, replace the
duplex registration motor SMT22.
Operator Codes
Code Message or Symptom Action
20
21
22
23
25 Paper Jam, Clear All Paper
Possible error locations:
20 Tray 1
20 Tray 2
20 Tray 3
21 Input
21 Input Feeder (envelope)
21 Input Multipurpose Tray
22 Fuser
23 Top Output
25 Duplex Clear all paper jams and POR the
machine. If the error remains,
refer to the “Paper Jam Sensor
Service Check” in the Service
Manual.
If the paper sensors are good go
to the “Paper Feed Symptom
Table” on page 6-12 or the “Paper
Deck Symptom Table” on
page 6-15 and check for
mechanical problems.
27 Change Envelope No service required, refer to
operator manual.
Service Error Codes (Continued)
Error Symptom or Message Action