Lexmark Optra M410, User Manual

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181
Network Printing Problems
Network Printing
Problems
Option does not operate correctly
after it is installed.
(continued) Infrared Adapter: If infrared communication stops or does not occur, check the
following:
• Communication distance: The distance between the two infrared ports
should be 3 meters (10 ft.) or less. If communication does not occur between
ports, move the ports closer together.
• Make sure both ports are stable. Make sure the computer is on a level
surface.
• Make sure the angle of communication between the two infrared ports is
within 15 degrees of either side of an imaginary line drawn between the two
infrared ports.
• Make sure there is no bright light, such as direct sunshine, interfering with
communication.
• Make sure no objects are placed between the two infrared ports.
Parallel/USB Interface Option: Check to make sure the parallel/USB interface
option card is securely connected to the printer system board. See
“Parallel/USB Interface Option Card” on page 215 for more information.
Problem (continued) Action (continued)
Problem Action
Job did not print or incorrect
characters printed. If you are using a Lexmark internal print server or external print server, verify
that it is set up properly and the network cable is connected.
Note: Refer to the documentation that comes with your print server for more
information.
For Novell users:
• Make sure the netware.drv file is dated October 24, 1994 or later.
• Make sure the NT (no tabs) flag is included in the capture statement.
For Macintosh users:
• The printer may need an optional internal print server to allow Macintosh
connection.
• Verify that the printer is set up correctly in CHOOSER.