C
HECK
THE
NETWORK
CONNECTION
If the printer and computer are connected over a network, then make sure that the correct host and device are
communicating. Select the printer from the computer or the computer from the printer.
Photos do not transfer from a memory card across a wireless network
If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following:
M
AKE
SURE
THAT
BOTH
THE
PRINTER
AND
THE
DESTINATION
COMPUTER
ARE
TURNED
ON
AND
READY
M
AKE
SURE
“E
NABLE
READING
FROM
A
MEMORY
DEVICE
OVER
THE
NETWORK
FROM
YOUR
PRINTER
”
IS
SELECTED
IN
THE
P
REFERENCES
DIALOG
OF
THE
N
ETWORK
C
ARD
R
EADER
(M
ACINTOSH
ONLY
)
Notes:
•
This is available only in Mac OS X version 10.6.
•
If you have several applications open, then make sure that the Network Card Reader is the active application.
Otherwise, the correct menu bar does not appear.
From the menu bar, navigate to:
Network Card Reader
>
Preferences
S
ELECT
THE
CORRECT
COMPUTER
NAME
FROM
THE
LIST
ON
THE
PRINTER
M
AKE
SURE
YOUR
WIRELESS
NETWORK
IS
CONNECTED
AND
ACTIVE
If your wireless connection is down, then use a USB cable to connect your printer to your computer.
Wireless troubleshooting
•
“Wireless troubleshooting checklist” on page 140
•
“Resetting the wireless settings to factory defaults” on page 140
•
“Cannot print over wireless network” on page 141
•
“The Continue button is unavailable” on page 144
•
“Cannot print and there is a firewall on the computer” on page 145
•
“Wi-Fi indicator light is not lit” on page 145
•
“Wi-Fi indicator light is green but the printer does not print (Windows only)” on page 146
•
“Wi-Fi indicator light is still orange” on page 147
•
“Wi-Fi indicator light is blinking orange during installation” on page 148
•
“Wireless print server not installed” on page 152
•
“'Communication not available' message displays when printing wirelessly” on page 152
•
“Communication with printer lost when connected to Virtual Private Network (VPN)” on page 154
•
“Resolving intermittent wireless communications issues” on page 154
Troubleshooting
139
