Print troubleshooting
•
“Poor quality at the edges of the page” on page 126
•
“Streaks or lines on printed image” on page 127
•
“Print speed is slow” on page 127
•
“Computer slows down when printing” on page 128
Poor quality at the edges of the page
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C
HECK
MINIMUM
SETTINGS
Unless you are using the borderless feature, use these minimum print margin settings:
•
Left and right margins:
–
6.35 mm (0.25 in.) for letter-size paper
–
3.37 mm (0.133 in.) for all paper sizes except letter
•
Top margin: 1.7 mm (0.067 in.)
•
Bottom margin: 12.7 mm (0.5 in.)
S
ELECT
THE
B
ORDERLESS
FEATURE
For Windows users
1
With a document or photo open, click
File
>
.
2
Click
Properties
,
Preferences
,
Options
, or
Setup
.
3
From the Paper Options area of the Print Setup tab, select
Borderless
.
For Macintosh users
1
With a photo open, choose
File
>
Page Setup
.
If there is no Page Setup item on the File menu, then go to step 2. Otherwise, specify your print settings:
a
From the Settings pop-up menu, choose
Page Attributes
.
b
From the “Format for” pop-up menu, choose your printer.
c
From the Paper Size pop-up menu, choose a paper size that has “(Borderless)” in its name.
For example, if you loaded a 4 x 6 photo card, then choose
US 4 x 6 in (Borderless)
.
d
Select an orientation, and then click
OK
.
2
From the menu bar, choose
File
>
.
If you have already specified the printer, paper size, and orientation in step 1, then you may have to choose your
printer again from the Printer pop-up menu before going to step 3. Otherwise, set them:
a
From the Printer pop-up menu, choose your printer.
b
From the Paper Size pop-up menu, choose a paper size that has “(Borderless)” in its name.
For example, if you loaded a 4 x 6 photo card, then choose
US 4 x 6 in (Borderless)
.
c
Select an orientation.
Troubleshooting
126