Diagnostic information
2-25
5060-00
x
2xx Paper jam message table
Note:
A secondary message only displays if the finisher option is installed. Use the
“Sub error code table” on
page 2-17
to help diagnose paper jam problems.
2
xx
code
Primary message
Secondary message
Description
200
Paper Jam
Clear Paper Path
(Jam location
information)
Leave sheets in
Finisher area 5
Primary: Paper is jammed at the printer input
sensor. Open the printer left door to access the
paper jam. If sheets have been accumulated to be
stapled or offset when the jam occurred, the printer
alternately flashes the primary and secondary
messages to indicate that all accumulated sheets
not be removed during the jam clearing procedure.
If the problem persists, go to
“200 Paper jam—
Tray 1” on page 2-67
.
Secondary: When this message is displayed, do
not remove accumulated sheets during the jam
clearing procedure as the printer will not reprint the
removed sheets. Also, if the accumulated sheets
are removed, the portion of the job printed after the
jam will not be stapled.
201
Paper Jam
Clear Paper Path
(Jam location
information)
Leave sheets in
Finisher area 5
Primary: Paper is jammed at the fuser. Open the
right door to access the jam area. If sheets have
been accumulated to be stapled or offset when the
jam occurred, the printer alternately flashes the
primary and secondary messages to indicate that
all accumulated sheets not be removed during the
jam clearing procedure. If the problem persists, go
to
“201 Paper jam” on page 2-71
.
Secondary: When this message is displayed, do
not remove accumulated sheets during the jam
clearing procedure as the printer will not reprint the
removed sheets. Also, if the accumulated sheets
are removed, the portion of the job printed after the
jam will not be stapled.
202
Paper Jam
Clear Paper Path
(Jam location
information)
Leave sheets in
Finisher area 5
Primary: A paper jam has occurred at the fuser.
Open the right door to access the jam area. If
sheets have been accumulated to be stapled or
offset when the jam is detected, the printer
alternately flashes the primary and secondary
messages to indicate that all accumulated sheets
should not be removed during the jam clearing
procedure. If the problem persists, go to
“202
Paper jam” on page 2-73
.
Secondary: When this message is displayed, do
not remove accumulated sheets during the jam
clearing procedure. The printer will not reprint
the removed sheets. Also, if the accumulated
sheets are removed, the portion of the job printed
after the jam will not be stapled.
Summary of Contents for 5060-00x
Page 14: ...xiv Service Manual 5060 00x...
Page 15: ...Laser notice xv 5060 00x...
Page 16: ...xvi Service Manual 5060 00x...
Page 34: ...1 14 Service Manual 5060 00x...
Page 115: ...Diagnostic information 2 81 5060 00x Printer configuration diagrams for 24x paper jams...
Page 237: ...Repair information 4 19 5060 00x 9 Remove the MPF swing arm assembly E E...
Page 312: ...4 94 Service Manual 5060 00x...
Page 313: ...Connector locations 5 1 5060 00x 5 Connector locations Locations Printer boards...
Page 315: ...Connector locations 5 3 5060 00x Printer sensors...
Page 316: ...5 4 Service Manual 5060 00x Cartridge contact assembly pin locations...
Page 317: ...Connector locations 5 5 5060 00x Engine board cabling...
Page 318: ...5 6 Service Manual 5060 00x RIP board cabling...
Page 344: ...5 32 Service Manual 5060 00x HCOF system board...
Page 350: ...7 2 Service Manual 5060 00x Assembly 1 Covers...
Page 352: ...7 4 Service Manual 5060 00x Assembly 1 1 Covers...
Page 354: ...7 6 Service Manual 5060 00x Assembly 2 Cartridge mounting...
Page 356: ...7 8 Service Manual 5060 00x Assembly 3 Fuser...
Page 358: ...7 10 Service Manual 5060 00x Assembly 3 1 Fuser web oiler 1 2 3...
Page 368: ...7 20 Service Manual 5060 00x Assembly 12 Multipurpose feeder MPF...
Page 370: ...7 22 Service Manual 5060 00x Assembly 13 500 sheet integrated tray...
Page 374: ...7 26 Service Manual 5060 00x Assembly 16 ITU drive assembly 2 4 1 5 3 5...
Page 376: ...7 28 Service Manual 5060 00x Assembly 17 ITU loading...
Page 380: ...7 32 Service Manual 5060 00x Assembly 20 Cartridge drive assembly...
Page 382: ...7 34 Service Manual 5060 00x Assembly 21 Electronics...
Page 384: ...7 36 Service Manual 5060 00x Assembly 21 1 Electronics...
Page 388: ...7 40 Service Manual 5060 00x Assembly 21 4 Electronics...
Page 390: ...7 42 Service Manual 5060 00x Assembly 22 Electronic cabling engine board...
Page 392: ...7 44 Service Manual 5060 00x Assembly 23 Electronic cabling RIP board...
Page 396: ...7 48 Service Manual 5060 00x Assembly 26 Output expander...
Page 398: ...7 50 Service Manual 5060 00x Assembly 26 1 Output expander...
Page 400: ...7 52 Service Manual 5060 00x Assembly 27 5 bin mailbox...
Page 402: ...7 54 Service Manual 5060 00x Assembly 27 1 5 bin mailbox...
Page 404: ...7 56 Service Manual 5060 00x Assembly 28 500 sheet drawer option...
Page 406: ...7 58 Service Manual 5060 00x Assembly 28 1 500 sheet tray option...
Page 408: ...7 60 Service Manual 5060 00x Assembly 29 Duplex option...
Page 410: ...7 62 Service Manual 5060 00x Assembly 29 1 Duplex option...
Page 412: ...7 64 Service Manual 5060 00x Assembly 30 High capacity input tray HCIT...
Page 414: ...7 66 Service Manual 5060 00x Assembly 30 1 High capacity input tray HCIT...
Page 416: ...7 68 Service Manual 5060 00x Assembly 31 High capacity output finisher HCOF...
Page 418: ...7 70 Service Manual 5060 00x Assembly 31 1 High capacity output finisher...
Page 420: ...7 72 Service Manual 5060 00x Assembly 31 2 High capacity output finisher...
Page 422: ...Service Manual 5060 0xx Assembly 32 High capacity output finisher cables...
Page 426: ...7 78 Service Manual 5060 00x...
Page 456: ...A 30 Service Manual 5060 00x...
Page 458: ...B 2 Service Manual 5060 00x Print Menus Page two of two...
Page 460: ...B 4 Service Manual 5060 00x Print Quality Pages Page 1 total of five...
Page 461: ...Appendix B Print quality samples B 5 5060 00x Print Quality Pages Page 2 total of five...
Page 462: ...B 6 Service Manual 5060 00x Print Quality Pages Page 3 total of five...
Page 463: ...Appendix B Print quality samples B 7 5060 00x Print Quality Pages Page 4 total of five...
Page 464: ...B 8 Service Manual 5060 00x Registration Quick Test...
Page 466: ...B 10 Service Manual 5060 00x Printhead alignment test page yellow two of three...
Page 468: ...B 12 Service Manual 5060 00x Print Line Len page...
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