Lexmark 5060-00x, Service Manual

Page: 110 / 490

2-76
Service Manual
5060-00 x
230 Paper jam
Step Action and questions Yes No
1 Thoroughly examine the duplex paper path for torn
paper that may be blocking the sensors or paper path.
Is the duplex paper path clear?
Go to step 2 Clear the paper
path.
2 Check the lower right door paper path.
Does media pass freely between the door and the
metal plate?
Go to step 3 Replace the lower
right door. See
“Lower right door
assembly
removal” on
page 4-12
.
3 Are any of the following conditions true?
• Only the back of the page of a duplex job prints and
exits into the standard bin.
• Media exits the right side of the print.
• Media jams in the duplex at the diverter.
Go to step 4 Go to step 8
4 Open the redrive door and check that the diverter
operates freely.
Does the diverter operate freely?
Go to step 5 Replace the fuser
assembly. See
“Fuser assembly
removal” on
page 4-31
.
5 Close the redrive door and check that the diverter
operates freely.
Does the diverter operate freely?
Go to step 6 Replace the
redrive door. See
“Redrive door
removal” on
page 4-14
.
6 Check that the diverter actuator link is not binding or
damaged. Examine the link for damage under the
duplex option.
Is link binding or damaged?
Repair the actuator
link. Go to step 7
7 Check the duplex actuator button. See “Duplex option
deflector button replacement” on appendix
page A-29
.
Should the button be replaced?
Replace the
Actuator button. Go to step 8
8 Paper input and paper exit systems. Check for correct
operation by performing the duplex
“Sensor Test” on
page 3-23 .
Do the sensors pass the test?
Repair or replace
the duplex option. Go to step 9