Lexmark 5060-00x, Service Manual

Page: 103 / 490

Diagnostic information
2-69
5060-00 x
S2 or narrow media sensor did not break in time
•
2D 04—S2 sensor did not break in time
•
2D 06—Narrow media sensor did not break in time
Note: See “Printer sensors” on page 5-3 .
200 Paper jam—Options and envelope feeder
500-sheet option or envelope option
Step Action and questions Yes No
1 Make sure the media installed in the tray meets
specifications.
Does the media meet specifications?
Go to step 2 Inform the
customer that
media loaded in
Tray
x does not
meet specification
2 Check tray for the edge guide setting and media
loading. Edge guides should be adjusted against edge
of media. Media should be fanned and lay flat in the
tray.
Is the media properly loaded in the tray?
Go to step 3 Properly load
media.
3 Remove the ITU and check for the jam at the second
transfer roll.
Is paper jammed at the second transfer roll?
Clear the jam. Call your next level
of support.
Step Action and questions Yes No
1 Does media feed correctly from Tray 1? Go to step 2 Go to “200 Paper
jam—Tray 1” on
page 2-67
.
2 Check tray 2 or the envelope feeder, if installed, for
proper media loading. Media should be fanned before
loading and must lay flat in the tray.
Is the media loaded properly?
Go to step 3 Load media
properly.
3 Check tray 1 pass thru for damage or obstructions.
Note: Remove the paper drawer to inspect tray 1 pass
thru.
Is the pass thru damaged or obstructed?
Remove
obstruction or
replace damaged
parts. Go to step 4
4 Remove duplex and check the pass thru.
• Check the alignment pin on top of the 500-sheet
option or envelope feeder, if installed.
• Check the pass thru roller drive system on top of
tray 2 or envelope feeder, if installed.
• Check the pass thru roller drive system on the
bottom of the duplex option.
Problem solved? Replace the duplex
option, 500-sheet
option, or the enve-
lope feeder, if
installed, as
needed.