49
If you have a problem with this player, please read the troubleshooting guide
below and check our website at www.lenco.eu for Frequently Asked Questions
(FAQs) and firmware updates. If these resources do not resolve the problem,
please contact Technical Support.
The player does not turn on.
•
The battery level may be too low. Try charging the player or operate the player
on AC power.
•
Ensure that the Lock switch is disengaged.
•
Reset the player (use a pin to press the Reset key on the bottom of the player)
and try again.
The player does not turn charge when connected to a computer (USB
charge).
•
Reset the player (use a pin to press the Reset key on the bottom of the player)
and try again.
There is no sound during playback.
•
Check the volume level.
•
Ensure that the headphones are attached securely to the player.
The sound quality of the music is poor.
•
Try playing the file on your computer. If the sound quality is still poor, try down-
loading the file again or re-encoding the file yourself.
•
Ensure that the bit rate of the file is not too low. The higher the bit rate of the
file, the better it will sound. The minimum recommended bitrate is 128kbps for
MP3s and 96kbps for WMAs.
•
Ensure that the headphones are attached securely to the player.
The buttons do not work.
•
Ensure that the battery is charged or that the player is operating on AC power.
•
Ensure that the Lock switch is disengaged.
The player will not play my music file.
•
Ensure that the file is in a compatible format (MP3, WMA, or WAV).
•
The file may be copy-protected. This player cannot play copy-protected files.
trouBlEsHootInG
Summary of Contents for XEMIO-3530
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