40
Version 1.8, Revision K
Troubleshooting
7
No.
Error
Message
Description
Instrument Behavior
User action
24
/
Tank Temperature
Warning.
The tank temperature is
higher than 80 °C (176 °F).
Warning icon blink at 1 Hz Do not use the instrument
and wait until the icon
disappears.
If the blinking persists,
shut down the instrument
and contact customer
service.
7.2
Possible faults
This section will help you diagnose problems that may occur when working with the instrument.
If a problem cannot be resolved by following the instructions, please contact your Leica Biosystems
technical service center. For further instructions, please refer to
p. 47 – 9. Warranty and Service)
The table below lists the most common problems that may occur as well as possible causes and
remedies.
Problem
Possible cause
Corrective action
1. Control panel
The control panel button has no
response.
• The cable/connector is loose. • Contact customer service.
• The touch panel is
contaminated by the paraffin.
• Clean the paraffin on the touch
panel.
• The control panel is broken.
• Contact customer service.
The melting indicator is still
blinking when the defined
melting time is over.
• Software malfunction.
• Restart the instrument.
• Contact customer service.
2. Paraffin tank
Paraffin does not completely
melt.
• The Start time is not correct.
• Check the scheduler setup.
The paraffin tank is overheated. • The control board has failed.
• Contact customer service.
• The heating limiter is broken.
• Contact customer service.
3. Illumination does not work.
• The circuit board is broken.
• Contact customer service.
• The LED cable is broken.
• Contact customer service.
• The LED is broken.
• Contact customer service.
4. Working surface/Cassette
mold Tray/Cold spot
The Start time and End time is
invalid.
• The local time setting is
wrong.
• Check the local time setup.
• The battery on the board is
discharged.
• Contact customer service.
