37
HistoCore Arcadia H
Troubleshooting
7
7.
Troubleshooting
7.1
Error message
When an instrument error occurs, a flashing error message is displayed in the "Date/Message code"
area
. Touch the
Enter
button
to stop the flashing of the error message.
The error message will not disappear until the instrument is rebooted.
Follow the instructions in the column of
USER ACTION.
For further instructions, please refer to
p. 47 – 9. Warranty and Service)
.
The table below lists the error messages that may be displayed on the control panel.
No.
Error
Message
Description
Instrument Behavior
User action
1
2_11
The temperature of the
dispenser is higher than
the upper temperature
limit.
1. Stop dispenser heating
2. Error Message &
Error Icon blinking
Contact customer service.
2
2_12
The temperature of the
dispenser drops below
the lower temperature
limit of the target.
Error Message &
Error Icon blinking
Contact customer service.
3
2_15
The temperature of the
dispenser rises too fast.
Error Message &
Error Icon blinking
Contact customer service.
4
2_21
The temperature of
the paraffin tank is
higher than the upper
temperature limit.
1. Stop tank heating
2. Error Message &
Error Icon blinking
Contact customer service.
5
2_22
The temperature of the
paraffin tank drops below
the lower temperature
limit of target.
Error Message &
Error Icon blinking
Contact customer service.
6
2_23
The paraffin tank
cannot reach the target
temperature after 5 hours
the system starts heating
up.
1. Stop tank heating
2. Error Message &
Error Icon blinking
3. Alarm beep
Shut down the instrument
and contact customer
service.
7
2_25
The temperature of the
paraffin tank rises too
fast.
Error Message &
Error Icon blinking
1. Take out the specimen
from the instrument.
2. Make sure that the
input voltage is right
for the instrument.
3. Contact customer
service.