25
and arrange for servicing of the triggering
mechanism (1-800-237-2772).
The flash unit is malfunctioning.
Call Instrumedics’ 800 customer service
number and arrange for servicing of the flash
unit (1-800-237-2772). DO NOT OPEN THE
FLASH UNIT!
The ECU is malfunctioning.
Call Instrumedics’ 800 customer service
number and arrange for servicing of the ECU
(1-800-237-2772). DO NOT OPEN THE ECU!
CryoJane Process Troubleshooting
The CryoJane process will not produce the desired results if the cryostat and/or the
microtome are malfunctioning. Both need to be serviced periodically. Check with the
manufacturer/dealer.
♦
The Tape does not adhere to the block face.
Cause
Solution
The protective film covering the adhesive is
not removed.
Peel away the protective film covering the
adhesive window.
The block is too cold or too warm.
Check the temperature of the cryostat and
adjust if necessary. Chamber temperature
should generally be set between -25
°
C to -27
°
C
depending on the particular cryostat model.
There is moisture on the adhesive layer.
Use a fresh Tape.
♦
The Tape does not capture the section.
Cause
Solution
The microtome is not advancing.
Check the microtome and adjust.
The microtome is not advancing at the desired
thickness.
Check the microtome and adjust. Cut two or
three sections before applying the Tape.
The knife angle is too small or too large.
Adjust the knife angle between 3 and 5
