32
EN
Problem
Problem
Symptoms / Causes
Solution
9a
The control unit LEDs
are turned OFF
No power to the control unit
Check for mains power – see Paragraph 3
The fuses blown. You must disconnect
power before touching fuses. Check
for no short-circuits or problems before
replacing fuse with same value ones
Replace the fuses (see paragraph 3). If the fuses are
damaged again, before replacing them, disconnect all
cables and check the integrity of the board.
The control unit is operating in the energy
saving mode (see Paragraph 17.2) or
operating voltage is below the minimum level
Deactivate energy saving mode, check that mains power
is available
9b
The control unit cannot
enter to programming
mode
When the SET button is pressed and all
the indication LEDs flash the control unit
is in protection mode
Deactivate the protection – see Paragraph 17.1
9c
The control unit completes
the programming setup,
but does not respond to
commands in the standard
operating mode
Problem with safety and/or stop circuits if
PHOTO and/or STOP leds ar OFF.
Those leds must be lit red unless the gate
will not work
Check that the PHO1, PHO2 and STOP circuits are
closed
Photo-test failed. After a command is
pressed for a few seconds, the red ERROR
LED turns ON
Deactivate the photo-test – see Paragraph 15.1
9d
Gate is moving but not all
the way to fully close and/
or open
Obstacle detection problems. The control
unit detects power draw peaks during the
manoeuvre and goes into obstacle mode
1. Disengage the gate from the motor(s) with manual
release; check gate to move free all the way. If not,
please fix.
2. Turn the OBS knob slightly clockwise (see Paragraph
4.2) A) make sure that control unit stops powering the
motor(s) at the end of the travel.
3. If not sufficient, turn the POWER knob slightly
clockwise and reprogram automation’s movement.
4. Avoid/reduce slowdown travel phase (see Paragraph
6.3)
Intervention of the photocells/safetyedges.
Check that the green PHOTO and STOP
leds remain lit throughout the entire
manoeuvre. If there are multiple photocell
pairs, these may signal false obstacles
Apply the bridges to PH01, PH02 and STOP to
check if the problem is from the control unit or other
circuits connected to these terminals
9e
The radio transmitter does
not functioning
Check that LED on the transmitter is
flashing, if not replace the transmitter’s
battery
Check taht radio LED of the controll unit flashes while
pressing a button on the transmitter. If yes, try to
reprogram the radio transmitter
9f
The transmitter has little
range
Note: transmitter’s range varies in relation
to the environmental conditions
Replace the transmitter’s battery. Connect an external
antenna (see Paragraph 10.10) if not sufficient
9g
The gate does not slowing
down
Repeating the automation’s movement
programming is required
1. Repeat the automation’s movement programming
(see Paragraph 6.1)
2. If not sufficient, do the advanced programming of the
automation’s movement (Paragraph 6.3) and set a longer
slowdown area.
9h
The control unit functions
correctly, but does not
accept wired start and
pedestrian commands
When start and pedestrian contacts are
closed, the START led flashes briefly. The
wired command lock mode is active
Deactivate the start and pedestrian lock. See paragraph
16.2
9i
No effects when adjusting
or setting Dip switches or
knobs
The control unit protection (lock mode)
is active
Deactivate the control unit lock. See Paragraph 17.1
No effect with POWER knob, dipswitch
1-2 MOTOR or dip-switch 8 FUNC
To make POWER knob and dip-switch 1-2 changes
effective, it is necessary to repeat the automation’s
movement programming. If not possible, deactivate the
cotrol unit lock. See Paragraph 17.1
9l
The accessories remain
powered with the energy
saving function active
With the control unit in standby mode,
the accessories nonetheless remain
powered
Accessories not connected properly.
See Paragraph 17.2. If the accessories remain powered
only during the opening phase, the DIP7 should be ON
Summary of Contents for STARG8 24NG
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