Jeep Compass, Owner'S Handbook Manual

Page: 184 / 322

IN CASE OF EMERGENCY
182
Contact a Jeep Dealership as soon as
possible.
WARNING In the event of danger
(fire, visible smoke or hazardous road
conditions or dangerous positions), do
not wait for voice contact with the SOS
service operator, but exit from the car
immediately and go to a safe place, if in
a condition to do so.
WARNING Do not place network
antennas, CB radios or aftermarket
electrical equipment to avoid
interference. Such interference could
prevent the system form making the
emergency call.
WARNING Ignoring system fault signals
(red LED on the rear-view mirror) may
mean that you cannot make an SOS call,
if necessary.
Even if the SOS call system is fully
functional, factors outside the control
of FCA could interfere with or prevent
operation of the SOS call. Such factors
can be caused by the car electrical
systems not being intact, damage to
the SOS system during the accident,
obstructed or unavailable satellite
signals, network congestion, adverse
weather conditions, buildings, interfering
structures, tunnels, etc.
ASSIST CALLS
(where provided)
Pressing the ASSIST button on the rear-
view mirror fig. 122 (where provided)
and/or on the display fig. 124 of the
Uconnect™ system will call one or more
of the following services:
Roadside assistance
: if case of need, a
connection will be established with the
roadside assistance authority which will
receive the vehicle type and its position
directly. Additional roadside assistance
charges may apply.
Customer care (where provided):
Customer service to support all car
problems.
The LED on the ASSIST button located
on the ceiling light will turn green once
connected to an ASSIST operator and
will turn off when the connection is
ended.
NOTE If the ASSIST call button is
pressed by mistake, the call can be
ended by pressing the same button again
or by pressing the cancel button on the
Uconnect™ system display.
Once the connection has been
established, the following data will be
automatically transmitted, as authorised
by the customer:
indication that the occupant has made
an ASSIST call;
the brand of the car;
the most recent known GPS
coordinates of the car;
the type of error that occurred in the
car that automatically sent the ASSIST
request (in the case of an automatic call
- where provided).
The call will be made through the car
sound system to provide any additional
information about the assistance
request.
If the system is unable to establish the
voice call, or the line disconnects due
to insufficient coverage, the ASSIST
service will try to call the operational
centre again for certain number of times.
WARNING If you have not subscribed to
the related services or the My Assistant
package has expired or is unavailable for
purchase, the ASSIST call will not be
available. For further information visit
the Jeep official website.
WARNING If the ASSIST call system
detects a malfunction, it is indicated
by the red LEDs on the rear-view mirror
and a corresponding message on the
Uconnect™ system display. Contact a
Jeep Dealership as soon as possible.
If an emergency call (SOS) is active and
an ASSIST call is requested, the latter
will not be delivered.
Uconnect Box SYSTEM BATTERY
The Uconnect Box system is provided
with an independent battery that allows
the operation of some connected services
even if the car battery is disconnected.
The system will warn the user of the
need to replace this battery by displaying
a dedicated message on the display of
the
Uconnect™
system (where provided)