facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•
If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
•
If an authorized dealer is unable to resolve the con-
cern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
•
Owner’s name and address
•
Owner’s telephone number (home and office)
•
Authorized dealer name
•
Vehicle Identification Number (VIN)
•
Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (877) 426–5337
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001 English / (800) 387–9983 French
694
IF YOU NEED CONSUMER ASSISTANCE
Summary of Contents for 2011 grand cherokee
Page 1: ...Grand Cherokee O W N E R S M A N U A L 2 0 1 3 ...
Page 4: ......
Page 10: ...8 INTRODUCTION ...
Page 168: ...166 UNDERSTANDING THE FEATURES OF YOUR VEHICLE ...
Page 169: ...3 UNDERSTANDING THE FEATURES OF YOUR VEHICLE 167 ...
Page 170: ...168 UNDERSTANDING THE FEATURES OF YOUR VEHICLE ...
Page 239: ...Distance Setting 3 Distance Setting 2 3 UNDERSTANDING THE FEATURES OF YOUR VEHICLE 237 ...
Page 261: ...Slow Tone Fast Tone 3 UNDERSTANDING THE FEATURES OF YOUR VEHICLE 259 ...
Page 316: ...INSTRUMENT CLUSTER PREMIUM 314 UNDERSTANDING YOUR INSTRUMENT PANEL ...
Page 447: ...Operating Tips Chart 4 UNDERSTANDING YOUR INSTRUMENT PANEL 445 ...
Page 448: ......
Page 533: ...5 STARTING AND OPERATING 531 ...
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Page 703: ...INDEX 10 ...
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