SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have
the right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized dealer, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealer have the
9
IF YOU NEED CONSUMER ASSISTANCE
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Summary of Contents for 2011 grand cherokee
Page 1: ...Grand Cherokee O W N E R S M A N U A L 2 0 1 3 ...
Page 4: ......
Page 10: ...8 INTRODUCTION ...
Page 168: ...166 UNDERSTANDING THE FEATURES OF YOUR VEHICLE ...
Page 169: ...3 UNDERSTANDING THE FEATURES OF YOUR VEHICLE 167 ...
Page 170: ...168 UNDERSTANDING THE FEATURES OF YOUR VEHICLE ...
Page 239: ...Distance Setting 3 Distance Setting 2 3 UNDERSTANDING THE FEATURES OF YOUR VEHICLE 237 ...
Page 261: ...Slow Tone Fast Tone 3 UNDERSTANDING THE FEATURES OF YOUR VEHICLE 259 ...
Page 316: ...INSTRUMENT CLUSTER PREMIUM 314 UNDERSTANDING YOUR INSTRUMENT PANEL ...
Page 447: ...Operating Tips Chart 4 UNDERSTANDING YOUR INSTRUMENT PANEL 445 ...
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Page 533: ...5 STARTING AND OPERATING 531 ...
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Page 703: ...INDEX 10 ...
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