VX121P/151P/171P(-QM57)
User’s manual rev.0.0 (Preliminary)
MU-C656.xxxxxxxxxx r.0.0-EN
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10 Troubleshooting
10.1 Troubleshooting procedure
To help identify and isolate a problem, we recommend the following procedure
when a problem occurs:
1. Turn off the power to the Panel PC.
2. Disconnect any peripheral devices.
3. Monitor the Power On Self Test (POST) on the display. One of 3 events can
occur:
•
The Panel PC will complete the boot process.
•
An error message will occur indicating a non-fatal error.
•
The boot process will terminate with a fatal error.
4. If the system boots, isolate the problem by connecting the peripheral devices
one at a time until the problem occurs. If the problem is with a specific software
package, you may want to re-install the software.
5. If there is a problem not related specifically to a software installation or
peripheral device, refer to the following troubleshooting checklist.
10.2 Troubleshooting check list
The system does not display any message:
Check if the power LED on the front panel is illuminated. If not check the power
supply. Try pushing power button (soft power).
Check if all the connections between the Motherboard, the power supply and
the front panel are firmly inserted.
Check if the RAM module is firmly inserted in the socket.
Check if the speaker beeps during Power On Self-Test. If not, probably there is
a fault in the Motherboard.
If there is a problem during boot:
Are all connections secured?
Are the device drivers installed?
Is the Operating System properly installed on the hard disk drive?
Did your hard disk loose a file? Run Scandisk to check for clusters or open
files.
Is BIOS properly configured? Refer to the motherboard user’s manual.
