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IPOX N9000 Series, User Manual

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IPOX NVR N9000 Manual

 

IPOX NVR N9000 Manual 

 

 

 

10

 

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Support any area of the image to be zoomed in to a maximum of 16 times of the current size 

•

 

Support image and lens adjustment (only available for some cameras) 

•

 

Support quick camera adding in the camera window of the live preview interface 

•

 

The live camera sequence of the web client will keep consistent with that of the NVR after 
adjusting the live camera sequence of the NVR, but the live camera sequence of the NVR 
will not be changed if that of the web client is changed 

Disk Management 

•

 

The NVRs with the 3U case can add a maximum of 16 SATA HDDs; a maximum of 8 SATA 
HDDs with the 2U case, a maximum of 4 SATA HDDs with the 1.5U case, a maximum of 2 
SATA HDDs with the 1U case and a maximum of 1 SATA HDD with the small 1U case 

•

 

Each SATA interface of the NVR supports the HDDs with max 8TB storage capacity 

•

 

Some of the NVRs support record to be backed up by e-SATA HDD 

•

 

Support disk group configuration and management and each camera can be added into 
different disk groups with different storage capacity 

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Support disk information and disk working status viewing 

•

 

Support batch formatting of the disks 

Record Configuration 

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Support main stream and sub stream recording at the same time and batch or single 
configuration of the record stream 

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Support manual and auto record modes 

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Support schedule recording, sensor alarm recording and motion detection recording, etc. 

•

 

Support smart playback by drawing line, quadrilateral and rectangle or by face.   

•

 

Support schedule recording and event recording setting with different record streams 

•

 

Support record schedule setting and recycle recording 

•

 

Support pre recording and delay recording configuration of the event recording 

Record Playback 

•

 

Support time scale operation in quick playback and the playback date and time can be set 
randomly by scrolling the mouse; the time interval of the time scale can be zoomed 

•

 

Support record searching by time slice/time/event/tag 

•

 

Support time view and camera view in searching by time slice mode 

•

 

Support time slice searching by month, by day, by hour and by minute and time slice to be 
displayed with camera thumbnail 

•

 

Support a maximum of 16 cameras to be searched by time 

•

 

Support event searching by manual/motion/sensor/intelligent events 

•

 

Support tag searching by the manual added tags 

•

 

Support instant playback of the selected camera in the live preview interface 

•

 

Support a maximum of 16 synchronous playback cameras 

•

 

Support acceleration(maximum 32 times of the normal speed), deceleration (minimum 1/32 
times of the normal speed) and 30s’ addition or reduction to current playing time 
 

 
 
 

Summary of Contents for N9000 Series

Page 1: ...X NVR N9000 Manual IPOX NVR N9000 Manual 1 Version 1 0 Date 29 07 2019 NetworkVideoRecorderUserManual Please read this manual carefully for correct use of the product an preserve it for reference purposes ...

Page 2: ...ill be involved in The pictures and screenshots in this manual are only used to explain the usage of our product The ownerships of trademarks logos and other intellectual properties related to Microsoft Apple and Google shall belong to the above mentioned companies It is recommended to back up and clear the personal data stored in the device before the device is returned to us for repair or replac...

Page 3: ... the system Change default ports like HTTP data port to reduce the risk of outsiders being able to access It is recommended to set the firewall of your router But note that some important ports cannot be closed like 80 443 6036 Regulatory Information FCC Marking The products have be tested and found in compliance with the council FCC rules and regulations part 15 subpart B Operation of this produc...

Page 4: ...ntrol 22 2 4 Text input Instruction 23 2 5 Common Button Operation 23 3 Wizard Main Interface 24 3 1 Startup Wizard 24 3 2 Main Interface 31 3 2 1 Main Interface Introduction 31 3 2 2 Setup Panel 33 3 2 3 Main Functions 34 4 Camera Management 35 4 1 Add Edit Camera 35 4 1 1 Add Camera 35 4 1 2 Edit Camera 38 4 2 Add Edit Camera Group 39 4 2 1 Add Camera Group 39 4 2 3 IP Planning 40 5 Live Preview...

Page 5: ...Preset Setting 58 6 3 Cruise Setting 59 7 Record Disk Management 60 7 1 Record Configuration 60 7 1 1 Mode Configuration 60 7 1 2 Advanced Configuration 62 7 2 Encode Parameters Setting 62 7 3 Schedule Setting 63 7 3 1 Add Schedule 63 7 3 2 Record Schedule Configuration 65 7 4 Record Mode 66 7 4 1 Manual Recording 66 7 4 2 Timing Recording 66 7 4 3 Motion Based Recording 66 7 4 4 Sensor Based Reco...

Page 6: ...7 Smart Behavior Search 82 9 Alarm Management 84 9 1 Sensor Alarm 84 9 2 Motion Alarm 85 9 2 1 Motion Configuration 85 9 2 2 Motion Alarm Handling Configuration 86 9 3 Combination Alarm 86 9 4 Smart Event 87 9 4 1 Face Detection 87 9 4 2 Face Match 88 9 4 3 Crowd Density Detection 90 9 4 4 People Intrusion Detection 91 9 4 5 People Counting 92 9 4 6 Object Detection 93 9 4 7 Exception 94 9 4 8 Tri...

Page 7: ... Add Permission Group 107 11 3 2 Edit Permission Group 108 11 4 Black and White List 109 11 5 Preview On Logout 109 11 6 Network Security 110 11 7 Password Security 110 11 8 View Online User 110 12 Device Management 111 12 1 Network Configuration 111 12 1 1 TCP IP Configuration 111 12 1 2 Port Configuration 114 12 1 3 PPPoE Configuration 116 12 1 4 DDNS Configuration 117 12 1 5 E mail Configuratio...

Page 8: ...Restore 126 12 6 Restart Automatically 126 12 7 View Log 127 12 8 View System Information 127 13 Remote Surveillance 128 13 1 Mobile Client Surveillance 128 13 2 Web LAN Access 128 13 3 Web WAN Access 129 13 4 Web Remote Control 130 13 4 1 Remote Preview 131 13 4 2 Remote Playback 134 13 4 3 Remote Search and Backup 135 13 4 4 Intelligent Analysis 135 13 4 5 Remote Configuration 135 Appendix A FAQ...

Page 9: ...ion of the cameras OSD video parameters mask motion and so on Support a maximum of 8 user permission groups including Administrator Advanced and Ordinary which are the default permission groups of the system Support a maximum of 16 users to be created multiple web clients login by using one username at the same time and the user s permission control to be enabled or disabled Support a maximum of 1...

Page 10: ...tream recording at the same time and batch or single configuration of the record stream Support manual and auto record modes Support schedule recording sensor alarm recording and motion detection recording etc Support smart playback by drawing line quadrilateral and rectangle or by face Support schedule recording and event recording setting with different record streams Support record schedule set...

Page 11: ...ort face detection and face match alarm available for models with face function Face Function Support adding 10000 face pictures to the target database Support image search by image track playback and database management Support face attendance and face check in Support face information statistics Support face match alarm Network Functions Support TCP IP and PPPoE DHCP DNS DDNS UPnP NTP SMTP proto...

Page 12: ...k the middle mouse button at any interface to go to the live view interface The display language and video format of the NVR will not be changed and the system logs will be reserved if you reset the NVR to factory default Press and hold the right mouse button for 5 seconds in any interface to switch the output to VGA and the NVR will display the video at the lowest resolution which the NVR support...

Page 13: ...screen mode Enter Confirm selection USB To connect external USB device like USB mouse or USB flash 1 4 Rear Panel Descriptions Here we only take a part of real panels for example to introduce their interfaces and connections The interfaces and locations of the interfaces are only for references Please take the real object as the standard No Name Descriptions 1 ALARM OUT Relay output connect to ext...

Page 14: ...onnectors for speed dome Y is TX Z is TX This interface of some models is unavailable 4 RS485 A B interface Connect to a keyboard A is TX B is TX 5 AUDIO OUT Audio output connect to sound box 6 LAN Network port 7 HDMI Connect to high definition display device 8 USB Connect USB storage device or USB mouse 9 GND Grounding 10 ALARM OUT Relay output connect to external alarm 11 ALARM IN Alarm inputs f...

Page 15: ...ace 7 LAN1 LAN2 Network port 8 HDMI1 Connect to 4K 2K high definition display device 9 USB3 0 USB USB3 0 and USB 2 0 interface connect USB storage device or USB mouse 10 HDMI2 Connect to 1920 1080 high definition display device Connect to monitor as an AUX output channel by channel Only video display no menu show 11 RS485 A B interface Connect to a keyboard A is TX B is TX 12 ALARM IN Alarm inputs...

Page 16: ...E IP cameras 3 LAN Network port 4 VGA Connect to monitor 5 HDMI Connect to 1920 1080 high definition display device 6 USB3 0 USB3 0 interface connect USB storage device or USB mouse 7 AUDIO IN Audio input connect to audio input device like microphone pickup etc 8 AUDIO OUT Audio output connect to sound box 9 Power Supply DC12V power supply interface ...

Page 17: ... TX B is TX 9 ALARM OUT Relay output connect to external alarm 10 GND Grounding 11 ALARM IN Alarm inputs for connecting sensors 12 AUDIO IN Audio input connect to audio input device like microphone pickup etc 13 AUDIO OUT Audio output connect to sound box 14 Power Switch Press the switch to turn on off the NVR 15 Power Supply Power supply interface 1 5 Connections Video Connections Video Output Su...

Page 18: ...ed relay If the input is not an open closed relay please refer to the following connection diagram Alarm Output The way to connect alarm output device Pull out the green terminal blocks and loosen the screws in the alarm out port Then insert the signal wires of the alarm output devices into the port of NO and COM separately Finally tighten the screws Provided that the external alarm output devices...

Page 19: ...down are crucial to expending the life of your device 2 1 1 Startup Connect the output display device to the VGA HDMI interface of the NVR Connect with the mouse and power The device will boot and the power LED would turn blue After you read the privacy statement a WIZARD window will pop up you should select the display language the first time you use the NVR Refer to 3 1 Startup Wizard for detail...

Page 20: ...care the polarity and Replace the battery cover Key points to check in case the remote doesn t work 1 Check batteries polarity 2 Check the remaining charge in the batteries 3 Check IR controller sensor for any masking If it still doesn t work please change a new remote controller to try or contact your dealers You can just turn the IR sensor of the remote controller towards the IR receiver of the ...

Page 21: ... menu Exit Button To exit the current interface Focus IRIS Zoom PTZ To control PTZ camera Preset Button To enter into preset setting in PTZ mode Cruise Button To go to cruise setting in PTZ mode Track Button No track function temporarily Wiper Button No function temporarily Light Button No function temporarily Clear Button No function temporarily Fn2 Button No function temporarily Info Button Get ...

Page 22: ...ew mode INFO Get information about the device 2 3 Mouse Control Mouse control in Live Display Playback interface In the live display playback interface double click on any camera window to show the window in single screen mode double click the window again to restore it to the previous size In the live display playback interface if the interfaces display in full screen move the mouse to the bottom...

Page 23: ...put boxes are shown below Button Meaning Button Meaning Backspace key Switch key of punctuation character Delete Key Enter key Switch key between upper and lower letter Space key Switch key of language 2 5 Common Button Operation Button Meaning Click it to show the menu list Click it to change the sequence of the list Click it to change the camera displaying mode Click it to close the current inte...

Page 24: ... wizard if you start the NVR for the first time or click Skip to cancel the wizard next time After you read the privacy statement click Wizard Setup to start wizard The setting steps are as follows Choose the language and locality as needed if it is the first time for you to use the wizard Date and Time Configuration The date and time of the system need to be set up if you use the wizard for the f...

Page 25: ... or use the default when you use the wizard for the first time the default username of the system is admin and the default password of admin is 123456 select the login username and enter the corresponding password next time Enable pattern lock and click Edit to set the pattern lock ...

Page 26: ...Obtain DNS automatically to get the IP address and DNS automatically the DHCP function of the router in the same LAN should also be enabled or manually input them Input the HTTP port RTSP port and Server port please see 12 1 2 Port Configuration for details Click Next to continue Note If you use the NVR with the PoE network ports the online state of the internal Ethernet port will be shown on the ...

Page 27: ...NVR has two network ports or above you can select the network work pattern as required Network Fault Tolerance and Multiple Address Setting are available Refer to the pictures below Please refer to 12 1 1 TCP IP Configuration for more detailed information ...

Page 28: ...Refresh to refresh the list of online IP cameras which are in the same local network with NVR and then click to add the searched camera Click Add All to add all the cameras in the list Click to delete the added camera Click Delete All to delete all the added cameras ...

Page 29: ...e only when the added camera is online Click Next to continue Tips Please skip Step and if the NVR do not support RAID function Disk Mode Click Enable RAID to enable the RAID function Click Next to continue Create an array Set the array name and select array type which including RAID0 RAID1 RAID5 RAID6 and RAID10 The global hot spares and array capacity can also be set up here See 7 5 Disk for det...

Page 30: ...etails QRCode Enable the NAT function in the interface or set it in the network configuration after exiting the wizard please refer to 12 1 7 NAT Configuration for details You can scan the QRCode through mobile client which is installed in the mobile phone or PAD to log in the mobile client instantly Please refer to 13 1 Mobile Client Surveillance for details Click OK to save the settings ...

Page 31: ...e 5 2 2 Quick Sequence View and 5 2 4 Scheme View In Sequence for details Click it to enable OSD click again to disable OSD Click to set the default playback time before starting instant playback 8 1 Instant Playback or going to the playback interface for playback operations 8 2 Playback Interface Introduction click to go to the playback interface For instance if you choose 5 minutes ago as the de...

Page 32: ...group in the list to view all the added cameras in the group refer to 4 2 Add Edit Camera Group for detail configuration of the camera group Select one camera window on the left side of the interface and then double click one group in the group list to preview the cameras images one by one in the selected window Click on the top right corner and then select Customize Display Modes to view all the ...

Page 33: ...l as shown below The setup panel includes seven modules Each module provides some function entries with links for convenient operation Here we take Camera module as an example The Camera module provides convenient links such as Add Camera Edit Camera Image Settings Motion Intelligence Analysis and PTZ Click Camera to go to the camera management interface as shown below There are some function item...

Page 34: ...ttings see 9 4 Smart Event for details and PTZ see Chapter 6 PTZ for details and so on Record The module covers the functions such as Encode Parameters and Record Schedule and so on Please see Chapter 7 Record Disk Management for details Alarm The module covers the functions such as Sensor and Motion Alarm Handling and Alarm Out Settings Please see Chapter 9 Alarm Management for details Disk The m...

Page 35: ... Information see 12 8 View System Information for details Log Information see 12 7 View Log for details and Configuration File Import Export see 12 5 Backup and Restore for details and so on 4 Camera Management 4 1 Add Edit Camera 4 1 1 Add Camera The network of the NVR should be set before adding IP camera see 12 1 1 TCP IP Configuration for details Refer to the pictures below Click Add Camera in...

Page 36: ...d then click OK port username and password of the camera and then select the protocol Click Test to test the effectiveness of the input information and then click the Add button you can input one camera s information or above such as IP address username and password before clicking the Add button Click to delete the camera Click Default Password to set the default username and password of each cam...

Page 37: ... IP address or domain name port username and password of the NVR DVR Check the added remote channel number and click Test to test the effectiveness of the input information Then click OK to return to the previous interface Note Only the local NVR has unoccupied channels may the IPC of other NVR DVR in the same local network be added And the added IPC supports previewing and recording ...

Page 38: ...hen click IPC Batch Upgrade to upgrade a batch of IPCs select the device which stores the upgrade file in the Device Name item of the popup window and the upgrade file in the list you should select the upgrade IPC model in the window if a batch of IPCs passwords need to be modified and then click Upgrade to start upgrading the IPC will restart automatically after the upgrade is completed successfu...

Page 39: ...Ethernet port o The DHCP obtain an IP address automatically of the IP camera which directly connects to the PoE port is enabled If the IP camera which connects to the PoE port cannot be displayed automatically in the camera list please refer to Q6 in Appendix A FAQ for details 4 2 Add Edit Camera Group 4 2 1 Add Camera Group Click Edit Camera Group in the above interface to go to the interface as ...

Page 40: ...e IPC selected and the user may edit the IP address user name or password by clicking behind the Edit button 5 Live Preview Introduction 5 1 Preview Interface Introduction You should add camera first after logging on to the system see 4 1 1 Add Camera for details Refer to the interface as shown below drag one camera in the preview window to another window for camera window exchanging The record sy...

Page 41: ...1 Instant Playback for details Enable Audio Click it to enable audio You can listen to the camera audio by enabling audio Snap Click it to pop up the snap window Click Save in the window to save the image Click Export to export the image PTZ Control Click it to go to PTZ control interface See Chapter 6 PTZ for details Zoom In Click it to go to single channel amplification interface Click it to go ...

Page 42: ...ox to select other cameras for amplification Click Back to return to the live preview interface 5 2 Preview Mode 5 2 1 Preview By Display Mode Set different screen modes and cameras display sequences as required and then save the display modes classified by surveillance areas priorities and so on Refer to the picture below Double click one display mode in the display mode list to view the live ima...

Page 43: ...ist to add them to the selected window Click to save the current display mode refer to 5 2 4 Scheme View In Sequence for detail configurations The display mode will be saved and displayed in the display mode list in the live preview interface Edit Display Mode Click Customize Display Modes tab in the live preview interface and then select one display mode in the list Click to edit the display mode...

Page 44: ... You can start quick sequence view if the scheme has not been created If the scheme has been created please refer to 5 2 4 Scheme View in Sequence for details Go to the live preview interface and then click to pop up a little window Set the dwell time in the window and then click to view the live group by group according to the camera number of the current screen mode Double click the sequence vie...

Page 45: ...d camera window You can also drag the group directly to any preview window Right click on the group view window and then click Close Dwell to stop the view 5 2 4 Scheme View In Sequence Click Start Settings System Basic Output Settings to go to the interface as shown below Area displays all the dwell schemes area shows the detailed information of the scheme area displays all the cameras and groups...

Page 46: ... will be added into the selected window One camera in the same scheme cannot repeat You can click the right click menu Clear in area to remove a single camera or click to remove all the cameras Start Sequence View Go to live preview interface and then click to pop up a window Set the dwell time in the window and then click to start scheme view in sequence Double click the sequence view interface t...

Page 47: ...st Click Apply to save the settings after adding cameras or groups to the windows 5 3 POS Settings This function is only available for some models If no such function please skip the following instructions Click Start Settings Basic POS Settings to go to the interface Enable POS and click Configure under Connection Settings to go to the following interface Enter IP address of the POS you want to a...

Page 48: ...er Display Settings to set the position of the POS information Use the default settings of the general settings Check Trigger Camera and click Configure under it to bind POS to the camera One POS can be bound to multiple channels but one channel can only be bound to one POS ...

Page 49: ...nual IPOX NVR N9000 Manual 49 Click Apply to save the settings and then the transaction information will be displayed on the preview image in real time One POS is bound to one camera One POS is bound to multiple cameras ...

Page 50: ...terface as shown below Select the camera enter the camera name or double click the camera name in the camera list to change the camera name enable or disable the name and time OSDs if enabled drag the red name and time OSDs directly in the image view area to change the OSDs display position and select the date and time formats Click Apply to save the settings ...

Page 51: ...st on the right side of the interface to pop up the Image Adjust interface and then set the relevant setting items Please refer to 5 4 5 Image Adjustment for detailed introductions of these items You can click Default to restore the image settings to the default factory settings 5 4 3 Mask Settings Some areas of the image can be masked for privacy Up to four mask areas can be set for each camera C...

Page 52: ...mask areas click Apply to save the settings 5 4 4 Fisheye Settings Some models may not support this function Click Start Settings Camera Image Fisheye Settings to go to the interface as shown below Select the camera and the mode of fisheye and installation 5 4 5 Image Adjustment Go to live preview interface and then click button on the tool bar under the camera window to go to the image adjustment...

Page 53: ...n helps the camera provide clear images even under back light circumstances When there are both very bright and very dark areas simultaneously in the field of view WDR balances the brightness level of the whole image and provide clear images with details Denoise Decrease the noise and make the image more thorough Increasing the value will make the noise reduction effect better but it will reduce t...

Page 54: ...lly when the camera is switching day night mode Time Interval It is the time interval when camera lens is auto focusing The interval can be set in the drop down list Click it to focus instantly Note This function is only available for the models with auto varifocal lens or the settings here are ineffective 6 PTZ 6 1 PTZ Control Interface Introduction You can control the IP dome or PTZ which connec...

Page 55: ...stick Click it to return to the live preview interface Analog Joystick Control The analog joystick on the left side of the interface provides quick PTZ control The dome or PTZ will rotate when you drag the analog joystick The farther you drag the analog joystick from the middle of the image the faster the dome or PTZ rotates The dome or PTZ will stop rotating when you stop dragging the analog joys...

Page 56: ...on to zoom out the image Move the cursor of the mouse to the camera image and then slide the scroll wheel of the mouse forward to zoom in the image slide the scroll wheel of the mouse backward to zoom out the image Preset Setting Click Preset to go to preset operation tab and then click Add to pop up a window as shown below Select the preset and then enter the preset name in the window finally cli...

Page 57: ...Add Cruise window and then click Add preset to pop up the Add Preset window Before adding preset to the cruise please add preset of the dome first In the Add Preset window select the preset name preset time and preset speed and then click OK In the Add Cruise window you can click to reselect the preset then change the preset time and speed Click to delete the preset Click Add to save the cruise Cl...

Page 58: ... dome and then click to add preset The operations of the Add Preset window are similar to that of the PTZ control interface please see 6 1 PTZ Control Interface Introduction for details Edit preset Select camera and preset You can enter the new name of the preset and then click to save the new preset name Adjust the rotating speed position zoom focus and iris of the preset and then click Save Posi...

Page 59: ... Introduction for details Edit Cruise Select the camera and cruise in the Cruise interface Input the new cruise name and then click to save the cruise name Click Add Preset to add preset to the cruise Click to edit the preset Click to delete the preset from the cruise Click one preset in the preset list and then click to move down the preset and click to move up the preset Click to start the cruis...

Page 60: ...d Sensor alarm record will be enabled when sensor alarm happens Motion Record Sensor Record Motion sensor alarm record will be enabled when motion sensor alarm happens Always 24 ⅹ 7 Record Motion Record Normal record is enabled all the time motion alarm record will be started when motion alarm happens Always 24 ⅹ 7 Record Sensor Record Normal record is enabled all the time sensor alarm record will...

Page 61: ...H 264 only Resolution the higher the resolution is the clearer the image is FPS the higher the frame rate is the more fluency the video is However more storage room will be taken up Bitrate Type CBR and VBR are optional CBR means that no matter how much change is seen in the video scene the compression bitrate will be kept constant VBR means that the compression bitrate will be adjusted according ...

Page 62: ...ed Expiration Time set the expiration time for recorded video If the set date is overdue the recorded data will be deleted automatically 7 2 Encode Parameters Setting Click Start Settings Record Encode Parameters to go to the interface as shown below Set the encode resolution FPS GOP bitrate type quality max bitrate and audio of main stream for each camera in Event Recording Settings and Schedule ...

Page 63: ...low 24ⅹ7 24ⅹ5 and 24ⅹ2 are the default schedules you cannot edit or delete 24ⅹ7 while 24ⅹ5 and 24ⅹ2 can be edited and deleted Click the schedule name to display the detailed schedule information on the left side of the interface The seven rows stand for the seven days in a week and each row stands for 24 hours in a day Blue stands for the selected time and gray stands for unselected time Click to ...

Page 64: ...the selected area You can manually set the record start time and end time Click or and then click Manual on each day to pop up a window as shown below Set the start and end time in the window and then click OK to save the settings Click All to set all day recording click Reverse to swap the selected and unselected time in a day click Clear All to clear all the selected area in a day Click Copy To ...

Page 65: ...to set all week recording click Reverse to swap the selected and unselected time in a week click Clear All to clear all the selected area in a week 7 3 2 Record Schedule Configuration Click Start Settings Record Record Schedule Schedule Configuration to go to the interface as shown below Set the schedule of sensor record motion record timed record and intelligence record Click None in the drop dow...

Page 66: ...Based Recording the system will start motion based recording when the motion object appears in the setup schedule The setup steps are as follows Set the motion based recording schedule of each camera See 7 3 Schedule Setting for details Enable the motion and set the motion area of each camera See 9 2 1 Motion Configuration for details The camera will start motion based recording once you finish th...

Page 67: ...e read by other NVRs unless it is unlocked Data Decryption Click Data Encrypt Enter the username and password used to log in the NVR This username and password shall have the permission of disk management Check the disk you want to decrypt and then empty the password Unlock the disk when one encrypted disk is transferred from another NVR to this NVR it will be in locked status Then you can select ...

Page 68: ...as the authority of Disk Management If you don t have one you can use the user name and password that you login system the default username admin the default password 123456 c Enter array name and select array type like RAID5 d Select physical disk If you have 16 disks please check 15 disks The remaining one should be set to a hot spare If higher data security is needed you can decrease physic dis...

Page 69: ... is not in the array and click as shown in the following pictures RAID Rebuilding If one of your disks is broken the disk indicator on the front panel will turn red Of course a warning tip will pop up if the relevant HDD exception alarm is set You need to rebuild the RAID after you replace the broken disk with a new one ...

Page 70: ...the new NVR or format the HDD if the models of the two NVRs are different please format the HDD 7 5 2 Storage Mode Configuration Click Start Settings Disk Storage Mode to go to the interface as shown below There are all four disk groups By using disk group you can correspond the camera to disk the record data of the camera in the group will be stored into the disks in the same group The NVR with e...

Page 71: ...tically Each group can add the disks and cameras from other groups Each disk and camera can only be added into one group Select a disk group and then click in the disk or camera row to pop up a window Check the disks or cameras in the window and then click Add 7 5 3 View Disk and S M A R T Information Click Start Settings Disk View Disk Information to view the HDD information click S M A R T Infor...

Page 72: ...e picture below Drag the playback progress bar to change the playback time You can also click the right click menu Instant Playback in the camera window and then set the instant playback time to play back the record 8 2 Playback Interface Introduction Click on the tool bar at the bottom of the live preview interface or click Start Playback to go to the playback interface as shown below click on th...

Page 73: ...ard Pause button Deceleration button Click it to decrease the playing speed Acceleration button Click it to increase the playing speed Previous frame button It works only when the forward playing is paused in single screen mode Next frame button It works only when the forward playing is paused in single screen mode Click to step backward 30s and click to step forward 30s Open close POS information...

Page 74: ...introduced in the table below Button Menu List Meaning Move tool Click it to move the tool bar anywhere Enable Audio Click it to enable audio You can listen to the camera audio by enabling audio Snap Click it to snap Zoom In Click it to go to the zoom in interface The zoom in interface is similar to that of the camera window in the live preview interface Click to pause the record playing click to ...

Page 75: ...the timeline You can also click to show the hidden time on the top of the timeline or click to show the hidden time on the bottom of the timeline Drag the slider at the bottom of the time scale to show the hidden playback cameras The record time scale shows different record types with different colors The green block stands for manual record red block stands for sensor based record yellow block st...

Page 76: ... cyan blocks indicate that there are intelligent recording files Move the cursor to such block and click to play the record Smart Playback by Drawing Line Click and draw a line in the desired area Then the system will automatically search the record files about crossing this line The cyan blocks indicate that there are intelligent recording files Move the cursor to such block and click to play the...

Page 77: ...B mobile HDD or e SATA only available for some models The file system of the backup devices should be FAT32 format 8 4 1 Search Playback Backup by Time sliced Image Click Start Search and Backup By Time sliced Image to go to By Time sliced Image tab There are two view modes by time and by camera In the time view mode a maximum of 64 camera thumbnails can be showed If the camera thumbnail number is...

Page 78: ...cord data exist Refer to the picture below Drag the color blocks on the time scale to select the record data and then click the Backup button to pop up the Record Backup window as shown below Select the device name backup format and path and then click the Backup button to start the backup Note If you back up the record in private format the system will back up a RPAS player to USB device automati...

Page 79: ...terface to go back to the upper interface 8 4 2 Search Playback Backup by Time Click Start Search and Backup By Time to go to By Time tab as shown below Click on the bottom of the interface to add playback camera A maximum of 16 cameras can be added for playback Click Modify on the top right corner of the camera window to change the camera and click Clear to remove the camera Click the camera wind...

Page 80: ...searching POS event Click Start Search and Backup By Event to go to By Event tab as shown below Check the event type in the interface as required Click to set the start time and end time on the top left of the interface Check cameras on the left side of the interface or check All to select all the cameras and ...

Page 81: ... on the bottom of the camera window to add tag when you want to mark the playback time point of the selected camera Click Start Search and Backup Tag Management to go to Tag Management tab Click in the interface to play the record Click to edit the tag name Click to delete the tag 8 4 5 Image Management Click Start Search and Backup Image Management to go to Image Management tab The system will di...

Page 82: ...elligent Analytics Smart Search to go to Smart Search tab as shown below Behavior Detection when you select the smart playback mode the system will analyze the video including the motion detection tripwire and intrusion detection Click Behavior Set the searching time period and you will search the channel which has the intelligence detection record Check the channel and select the smart playback S...

Page 83: ...settings button Click it to set intrusion percentage Full screen motion button Motion button Draw line button You can search the record of crossing the line after drawing the line Draw quadrilateral You can search the record in this quadrilateral after drawing it ...

Page 84: ... to alarm and would not detect any other motion specific to camera in 10 seconds If there is another motion detected during this period it will be considered as continuous movement otherwise it will be considered as a single motion Record check it and then the Trigger Record window will pop up automatically you can also click the Configure button to pop up the window Select camera on the left side...

Page 85: ...tically when the sensor alarm is triggered To set the duration time of the video please see 9 6 3 Display for details Pop up Message Box if enabled the system will pop up the corresponding alarm message box automatically when the sensor alarm is triggered To set the duration time of the message box please see 9 6 3 Display for details E mail if enabled the system will send an e mail when the senso...

Page 86: ...e non motion area Click Clear to clear all the motion areas Click Apply to save the settings Click Processing Mode to go to the alarm handling configuration interface of the motion alarm 9 2 2 Motion Alarm Handling Configuration Click Start Settings Alarm Motion Alarm to go to the following interface Enable or disable Record Snapshot Push Alarm out Preset Buzzer Pop up Video and E mail The alarm h...

Page 87: ...e Detection to go to the following interface Select the camera enable the face detection and set the duration If the added cameras are face detection cameras on front or off front can be selected Enable save source information and save face information Select the alarm area Draw the alarm area of the intrusion detection Refer to the interface as shown below Check Draw area and then drag the mouse ...

Page 88: ... the same as the sensor alarm see 9 1 Sensor Alarm for details Click Apply to save the settings You can click Face Detection Config to go to the face detection configuration interface 9 4 2 Face Match Click Start Settings Alarm Face Match to go to the following interface Select the camera and then enable and click Configure under General to set the general configuration of face match Enable genera...

Page 89: ...rm linkage items after successful match as shown below In this interface Snapshot Push Alarm out Buzzer Pop up Video Pop up Message Box and E mail can be configured or enabled The alarm linkage settings are the same as the sensor alarm see 9 1 Sensor Alarm for details ...

Page 90: ...arm linkage items The setting steps are similar to that of the general configuration Please refer to for details 9 4 3 Crowd Density Detection Only some versions may support this function If your NVR don t support this function please skip the following instructions Crowd Density Configuration Alarms will be triggered if the crowd density exceeds the set threshold value in the pre defined area Cli...

Page 91: ...rface 9 4 4 People Intrusion Detection Only some versions may support this function If your NVR don t support this function please skip the following instructions People Intrusion Configuration Alarms will be triggered if someone enters into the detection area Click Start Settings Camera Smart Settings People Intrusion to go to the following interface Select the camera enable the people intrusion ...

Page 92: ...tecting tracking and counting the head shapes of people Click Start Settings Camera Smart Settings People Counting to go to the following interface Select the camera enable the people counting detection and set the duration sensitivity statistic cycle enter threshold departure threshold and retention threshold Statistic cycle All daily weekly and monthly are optional Reset The current number of pe...

Page 93: ...nting detection configuration interface 9 4 6 Object Detection Object Detection Configuration Click Start Settings Camera Smart Settings Object Detection to go to the following interface Select the camera enable the object detection and set the duration and detect type There are two detect types Abandoned object and missing object Abandoned object Alarms will be triggered if there are articles lef...

Page 94: ... detection Object Detection Alarm Handling Configuration Click Start Settings Alarm Object Detection to go to the following interface Enable or disable Record Snapshot Push Alarm out Preset Buzzer Pop up Video and E mail The alarm handling setting of object detection alarm is similar to that of the sensor alarm see 9 1 Sensor Alarm for details Click Apply to save the settings You can click Object ...

Page 95: ...tection Click Apply to save the settings Click Processing Mode to go to the alarm handling configuration interface of exception detection Exception Alarm Handling Configuration Click Start Settings Alarm Exception to go to the interface Enable or disable Record Snapshot Push Alarm out Preset Buzzer Pop up Video and E mail The alarm handling setting of exception detection alarm is similar to that o...

Page 96: ...ggers when the intruder crosses over the alert line from B to A or from A to B A B the alarm triggers when the intruder crosses over the alert line from A to B A B the alarm triggers when the intruder crosses over the alert line from B to A Draw line Refer to the interface as shown above Check Draw line and then drag the mouse in the image to draw an alert line Uncheck the Draw line if you finish ...

Page 97: ...ngs Intrusion Detection to go to the following interface Select the camera enable the intrusion detection and set the duration Select the alarm area Up to 4 alarm areas can be set up Draw the alarm area of the intrusion detection Refer to the interface as shown below Check Draw Area and then click around the area where you want to set as the alarm area in the image the alarm area should be a close...

Page 98: ...ion detection configuration interface 9 5 Exception Alarm 9 5 1 IPC Offline Settings Click Start Settings Alarm Exception IPC Offline Settings to go to the interface as shown below Enable or disable Snapshot Push Alarm out Preset Buzzer Pop up Video Pop up Message Box and E mail The IPC Offline Settings are similar to that of the sensor alarm see 9 1 Sensor Alarm for details Click Apply to save th...

Page 99: ... click Edit Schedules to edit the schedules see 7 3 1 Add Schedule for details Click Apply to save the settings You can click Test to test the alarm output 9 6 2 E mail Click Start Settings Alarm Event Notification E mail to go to the e mail configuration interface Set the e mail address of the recipients See 12 1 5 E mail Configuration for details 9 6 3 Display Click Start Settings Alarm Event No...

Page 100: ...tion interface Set the delay time of the buzzer and then click Apply to save the setting You can click Test to test the buzzer 9 6 5 Push Message Click Start Settings Alarm Event Notification Push Message to go to the interface as shown below Check Enable and then click Apply to save the settings If Push Server is online it will push messages to the mobile clients ...

Page 101: ... alarm occurs the device will transfer the alarm event to the alarm server If an alarm server is not needed there is no need to configure this section 9 7 Manual Alarm Click on the tool bar at the bottom of the live preview interface to pop up a window Click Trigger to start alarm Click Clear to stop alarm 9 8 View Alarm Status Click Start Settings Alarm Alarm Status or click on the tool bar at th...

Page 102: ...X NVR N9000 Manual 102 If the exception information is more than one page you can enter the number in the box and then click to jump to the specified page Click to view the exception alarm information in the previous next page ...

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Page 104: ...istrator Advanced and Common available when adding accounts You can manually add new permission group see 11 3 1 Add Permission Group for details Only admin and the users that have the Account and Authority permission can manage the system s accounts Group Administrator owns all the permissions displayed in area except Account and Authority and its permissions cannot be changed while the permissio...

Page 105: ... Edit User and then click in the user list or double click the user to edit the user information Click to delete the user the user admin cannot be deleted Edit Security Question You can set password security only for admin Click Edit Security Question and then set questions and answers in the popup window If you forget the password for admin please refer to Q4 in Appendix A FAQ for details The pas...

Page 106: ...nput current password and then check Enable to set pattern lock Recover Password Click Recover Password to reset the password to 123456 Edit User Click Edit User to pop up the window as shown below The admin is enabled its permission control is closed and permission group cannot be changed by default You can enable or disable other users if disabled the user will be invalid open or close their per...

Page 107: ... Start Logout or click Start Shutdown to pop up the Shutdown window Select Logout in the window and then click OK to log out the system 11 3 Permission Management 11 3 1 Add Permission Group Click Start Settings Account and Authority Account Edit Permission Group to go to the interface as shown below Click to add permission group Set the group name check the permissions as required and then set th...

Page 108: ... list to edit the permission group the operations of the Edit Permission Group are similar to that of the Add Permission Group please see 11 3 1 Add Permission Group for details Click to save the group as another group Click to delete the permission group The three default permission groups Administrator Advanced and Common cannot be deleted ...

Page 109: ...nable in the popup window only if you check it can the IP IP segment MAC you add be effective Enter the IP IP segment MAC and then click OK In the above interface click to edit IP IP segment MAC click to delete it Click Apply to save the settings 11 5 Preview On Logout Click Start Settings Account and Authority Security Preview On Logout to go to the following interface Set a camera and then enabl...

Page 110: ...manually set gateway MAC Additionally detection defense also can be enabled as needed 11 7 Password Security Click Start Settings Account and Authority Security Password Security to go to the following interface In this interface you can set the level and expiration time of the password 11 8 View Online User Click Start Settings Account and Authority User Status to view the online user information...

Page 111: ...rk ports click Internal Ethernet Port to go to the following interface The internal Ethernet port is the port which connects all the PoE ports with the NVR system The PoE ports are available if the internal Ethernet port is online if it is offline all the PoE ports will be unavailable may be the internal Ethernet port is broken The network addresses of the internal Ethernet port can be changed to ...

Page 112: ...rance The two network ports will be bound to one IP address if you select the Network Fault Tolerance pattern There are many advantages of this work pattern 1 increase the bandwidth 2 form a network redundant array to share the load When a failure happens to one network port the other port will take over the entire load immediately The takeover process is seamless and the network service will not ...

Page 113: ...t ports should be set respectively Refer to the picture as shown below Check Obtain an IPv4 address automatically Obtain an IPv6 address automatically and Obtain DNS automatically to get the network addresses automatically or manually enter the network addresses select one Ethernet port as the default route and then click Apply to save the settings ...

Page 114: ...80 The port number can be changed to others like 81 The port is mainly used to web client access If you want to access the NVR through a web browser you should enter IP address plus HTTP port in the address bar of the web browser like http 192 168 11 61 81 HTTPS Port the default HTTP port of the NVR is 443 HTTPs provides authentication of the web site and protects user privacy How to use it Enter ...

Page 115: ...eate the certificate request Then download the certificate request and submit it to the trusted certificate authority for signature After receiving the signed certificate import the certificate to the device After the certificate has been installed enable this function and apply it Then the camera can be accessed by entering https IP https port via the web browser eg https 192 168 1 201 443 Server...

Page 116: ...e sub in the network address bar of the VLC player Then a login box will pop up Enter the username and password which shall be as the same as the username and password of API server Then you can view the video of channel 1 Note only some versions may support API server function Please skip the following instructions if your DVR don t support it API Server You can log in the media player which supp...

Page 117: ...ording to the selected DDNS type Click Test to test the effectiveness of the input information Click Apply to save the settings You will have to enter the server address and domain name if some DDNS types are selected Go to the relative DNS website to register domain name and then enter the registered domain information here Now we take www dvrdydns com for example Enter www dvrdydns com in the ad...

Page 118: ...IPOX NVR N9000 Manual IPOX NVR N9000 Manual 118 Create domain name and then click Request Domain After you successfully request your domain name you will see your domain name information in the list ...

Page 119: ...e Input the sender s name e mail address SMTP server and SMTP port you can click Default to reset the SMTP port to the default value and then enable or disable the SSL and attaching image Select the username the username list will be updated automatically according to the email address you enter and enter the password of the sender and then click Apply to save the settings you don t have to enter ...

Page 120: ...ugh web client which is in WAN via router without port mapping Click Start Settings Network UPnP to go to the following interface Make sure the router supports UPnP function and the UPnP is enabled in the router Set the NVR s IP address subnet mask and gateway and so on corresponding to the router Check Enable in the interface as shown below and then click Apply Click the Refresh button to refresh...

Page 121: ...with the user name and password applied for and registered in the authentication server 12 1 8 NAT Configuration Click Start Settings Network NAT to go to the interface for NAT configuration Check Enable and then select the NAT server address Click Apply to save the settings You can scan the QRCode through mobile client which is installed in the mobile phone or PAD to log in the mobile client inst...

Page 122: ...se go to the transfer media interface to check Enable the auto report in the ECMS when adding a new device Then self define device ID and complete the remaining information of the device in the ECMS NVMS Input the above mentioned server address port and report ID in the server interface Then click Apply to save the settings Now the ECMS NVMS system will automatically connect this device 12 1 11 SN...

Page 123: ...ption message to the monitoring center 12 1 12 View Network Status Click Start Settings Network Network Status to view the network status or click on the tool bar at the bottom of the live preview interface to view network status conveniently 12 2 Basic Configuration 12 2 1 Common Configuration Click Start Settings System Basic General Settings to go to the following interface Set the device name ...

Page 124: ...onfiguration Click Start Settings System Basic Date and Time to go to the interface as shown below Set the system time date format time format and time zone of the NVR The default time zone is GMT 08 Beijing Hong Kong Shanghai Taipei If the selected time zone includes DST the DST of the time zone will be checked by default Click Apply to save the settings You can manually set the system time or sy...

Page 125: ...xists Select the upgrade software and then click Upgrade The system may automatically restart during upgrading Please wait for a while and do not power off the NVR during upgrading Note The file system of the USB mobile device which is used for upgrading backing up and restoring should be FAT32 format Flash Upgrade The upgrade steps are as follows Copy the flash upgrade files into the USB storage ...

Page 126: ...Maintenance Backup and Restore to go to the interface Backup Select the USB device in Device Name option go to the path where you want to store the configuration backup file and then click Backup finally click OK in the popup window Recover Select the USB device in Device Name option find the configuration backup file and then click Recover finally click OK in the popup window 12 6 Restart Automat...

Page 127: ...ist Choose the log file in the list and then click Export button to export the log file Click on the Content title bar to pop up a menu list Check contents in the menu list and then the log list will show the checked log contents only Click to play the video log 12 8 View System Information Click Start Settings System Information and then click the corresponding menu to view the Basic Camera Statu...

Page 128: ...w the QRCode of the NVR After scanning the QRCode successfully enter the login password to log in mobile client 13 2 Web LAN Access Click Start Settings Network TCP IP to go to the TCP IP interface Set the IP address subnet mask gateway preferred DNS and alternate DNS of the NVR Open a web browser on your computer enter the IP address of the NVR in the address bar and then press enter to go to the...

Page 129: ...er on your computer enter the NAT server address www autonat com in the address bar and then press enter to go to the interface as shown below download and install the relative plugin according to the tip if you access the NVR through NAT for the first time Input the serial number click on the tool bar at the bottom of the live preview interface to see the serial number of the NVR user name the us...

Page 130: ...n to go to the live preview interface Note If the WAN IP address is a dynamic IP address it is necessary for you to use the domain name to access the NVR Click Start Settings Network DDNS to set DDNS see 12 1 4 DDNS Configuration for details By using DDNS function you can use the domain name plus HTTP port like http sunshine dvrdydns com 100 to access the NVR via internet 13 4 Web Remote Control T...

Page 131: ...in the tool bar to preview all the cameras Left Panel Introduction Click on the left panel to hide the panel and click to show the panel You can view all the added cameras and groups on the left panel View Camera Click to view the cameras You can view the number of all the added cameras and the online cameras For instance the left number 3 in on the left panel stands for the number of online camer...

Page 132: ...trigger and clear the alarm out in the window manually Click it to preview all the cameras Click it to close all the preview cameras Click it to start recording for all cameras to computer Click to stop recording Click it to start recording for all cameras to the NVR Click to stop recording Click it to enable talk with the NVR Right Panel Introduction Click on the right panel to show the panel and...

Page 133: ... image on different areas to view the image of the dome omni directionally Click it to close the preview camera Click it to display original size Click it to enable audio and then drag the slider bar to adjust the volume You can listen to the camera audio by enabling audio PTZ panel introduction Button Meaning Click to rotate the dome click to stop rotating the dome Drag the slider to adjust the r...

Page 134: ...on Rewind button Click it to play video backward Play button Click it to play video forward Pause button Deceleration button Click it to decrease the playing speed Acceleration button Click it to increase the playing speed Previous frame button It works only when the forward playing is paused in single screen mode Next frame button It works only when the forward playing is paused in single screen ...

Page 135: ...to image management interface The system will display all the captured images automatically in the list Click to delete the image Click to pop up the Export window Click to pop up the View Image window Click to export the image View Backup Status Click Backup Status to view the backup status Click Pause to pause click Resume to continue the backup click Delete to delete the task 13 4 4 Intelligent...

Page 136: ...2K The NVR cannot self adapt to the screen of which the resolution is lower than 1280 1024 and then the screen will remind you that the screen resolution is not supported by the NVR or just have no display Please change a screen at 1280 1024 1920 1080 or 3840 2160 resolution before booting the NVR Q4 Forget the passwords a The password for admin can be reset through Edit Security Question function...

Page 137: ...e been added to the NVR through network and no IP camera has been directly connected to the PoE port The 12 CH IP cameras occupy the 8 network resources from CH1 to CH8 and 4 PoE resources from CH9 to CH12 which are supposed to be occupied by connecting the IP cameras directly In this situation if you directly connect one IP camera to PoE5 PoE6 PoE7 or PoE8 the IP camera will be displayed in the c...

Page 138: ...d the maximum when you directly connect another IP camera to the available PoE port and thus you will fail to add the IP camera Q7 The IP camera which directly connects to the PoE port of the NVR through ONVIF protocol is shown in the camera list but there is no image output why Please make sure the username and password of the IP camera are correct The IP camera s username and password can be mod...

Page 139: ...Please check whether the PC has enabled the firewall or installed the antivirus software Please try to access the NVR again after you disable the firewall and stop the antivirus software c Allow block list may have been set in Account and Authority setting The PC of which the IP address is in the black list or out of the white list cannot access the NVR remotely Q10 ActiveX control cannot be downl...

Page 140: ...ayer and then click Open Folder in the middle of the interface to select the record data Refer to Fig 11 1 Select camera in the resource tree on the left side of the interface to play the camera record Click on the tool bar under the camera image to enable audio Refer to Fig 11 2 Note The record will not have audio output if you disable the audio when recording by NVR Please see 7 1 1 Mode Configu...

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Page 142: ...1MB 1024KB 1Byte 8bit Record Bitrate Kbps Used Space MB H Used Space MB D 10240 4500 108000 8192 3600 86400 6144 2700 64800 4096 1800 43200 3072 1350 32400 2048 900 21600 1024 450 10800 768 337 5 8100 512 225 5400 384 168 75 4050 256 112 5 2700 The table below shows the recording capacity requirements for record storage in 30 days Record Bitrate Kbps Recording Capacity TB 1CH 4CH 8CH 16CH 32CH 64C...

Page 143: ...d disk capacity will be 55TB 49 45TB 1 10 Appendix C Compatible Device List Compatible HDD list Brand and Series Capacity Seagate Barracuda Series 500GB 1TB 2TB 3TB SV35 Series 1TB 2TB 3TB Surveillance HDD Series recommended 1TB 2TB 3TB 4TB 6TB Skyhawk recommended 1TB 2TB 3TB 4TB 6TB 8TB 10TB 12TB Western Digital Blue Series 500GB 1TB Green Series 2TB 3TB 4TB Purple Series recommended 1TB 2TB 3TB ...

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