Interphase ENTIA 5536 DM PRI, User Manual

Page: 148 / 244

Problems and Possible Solutions
128
Interphase Corporation
Multilink is not
enabled in the
RAS phonebook
entry properties
Select the Enable Multilink option in the Network
Configuration dialog box. (On the Remote Access
Setup dialog box, select a port and click
Configure .
For information about accessing the Remote Access
setup dialog box, see
Index of Common Tasks on page
177 .)
Multilink
connection does
not connect all
ISDN channels
required 1. Make sure that your ISDN subscription and the
remote ISDN subscription offer as many B channels
as the multilink requires.
2. Make sure that the number of free ISDN channels is
sufficient for this multilink call. (Check both sides
of the connection.)
RAS initialization
failed in the
driver-event log
Look up the failure cause in your Microsoft RAS
documentation.
No valid
configuration
message in
SynWatch
configuration
panel
1. Check whether the board and the associated drivers
are installed correctly. (See
Index of Common Tasks
on page 177 .)
2. In the WAN Adapters Setup utility, make sure the
ISDN Layer is present in the firmware.
CSU activation
failed at load time If a message appears at load time informing you that
the CSU activation failed, you probably entered an
invalid password for CSU activation.
On the DS1 Properties dialog box, enter the password
again to activate the CSU and reload. See
Editing DS1
Properties on page 82 for additional information.
Problem Possible Solution(s)