InfoPrint 6500-v05, User Manual

Page: 251 / 340

Table 11. Fault Messages (continued)
Fault Message
Operator
Correctable?
Explanation Solution
B49 ERROR: SDRAM
# LOGICAL BANKS* No Printer boot initialization
tests detect incorrect
SDRAM. Contact your InfoPrint
Solutions Company service
representative.
B50 ERROR: SDRAM
LOGIC COMB BANKS* No Printer boot initialization
tests detect incorrect
SDRAM. Contact your InfoPrint
Solutions Company service
representative.
CALIBRATE TRANSPORT
PRESS ENTER KEY* N/A If the CDP system detects the
installation of a new
transporter, an
autocalibration cycle
initializes. No action required.
CALIBRATING TRANSPORT
PLEASE WAIT... N/A Status message: displays
when the Transport
calibration starts. No action required.
CALIBRATION ERROR
SEE USER’S MANUAL
No This fault appears if the
calibration values stored in
the printer are no longer
valid. Contact your InfoPrint
Solutions Company service
representative.
CLEARING PROGRAM FROM
FLASH N/A Status message: emulation
software successfully loaded
into printer RAM and the
checksum matched. The old
program is now being
deleted from flash memory. No action required.
DIAGNOSTIC PASSED N/A Status message: the printer
passed its memory and
hardware initialization tests. No action required.
DO NOT POWER OFF
DOWNLOADING %% N/A Status message: the new
emulation program is
loading into printer RAM.
XX% indicates how much of
the program has loaded. No action required.
DP FIFO BUSY* No There is a timing problem in
the Engine Controller
firmware. Contact your InfoPrint
Solutions Company service
representative.
DRIVER CIRCUIT BAD
SEE USER’S MANUAL
No The hammer coil count test
failed. Contact your InfoPrint
Solutions Company service
representative.
E00 EXE @ ADDR0
SEE USER’S MANUAL
Yes An illegal or unsupported
instruction was attempted in
the application program.
1. Cycle Power. Run the print
job again. If the message
appears, load the latest
emulation software.
2. Cycle power. Run the print
job again. If the message
appears, record the display
message and send it to your
next higher support facility.
Chapter 7. Routine Service and Diagnostics
235