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Table 11. Fault Messages (continued)

Fault Message

Operator
Correctable?

Explanation

Solution

128 INVALID COMMAND

SEE USER’S MANUAL

No

Paper invalid command.
Fatal firmware error on the
controller board.

Contact your InfoPrint
Solutions Company service
representative.

129 INVALID PARAMETER

SEE USER’S MANUAL

No

Paper invalid parameter.
Fatal firmware error on the
controller board.

Contact your InfoPrint
Solutions Company service
representative.

130 PAP FEED INCOMPLETE

SEE USER’S MANUAL

No

Paper incompletely
energized. Fatal firmware
error on the controller board.

Contact your InfoPrint
Solutions Company service
representative.

131 UNEXPECTED INTERRUPT

SEE USER’S MANUAL

No

Paper unexpected interrupt.
Fatal firmware error on the
controller board.

Contact your InfoPrint
Solutions Company service
representative.

132 RIBBON INVALD
COMMAND

SEE USER’S MANUAL

No

Ribbon invalid command.
Fatal firmware error on the
controller board.

Contact your InfoPrint
Solutions Company service
representative.

133 RIBBON INVALD STATE

SEE USER’S MANUAL

No

Ribbon invalid state. Fatal
firmware error on the
controller board.

Contact your InfoPrint
Solutions Company service
representative.

134 INVALID COMMAND

SEE USER’S MANUAL

No

Platen invalid command.
Fatal firmware error on the
controller board.

Contact your InfoPrint
Solutions Company service
representative.

135 INVALID STATE*

SEE USER’S MANUAL

No

Platen invalid state. Fatal
firmware error on the
controller board.

Contact your InfoPrint
Solutions Company service
representative.

136 INVALID PARAMETER

SEE USER’S MANUAL

No

Platen invalid parameter.
Fatal firmware error on the
controller board.

Contact your InfoPrint
Solutions Company service
representative.

137 SHUTL INVALID
COMMAND*

SEE USER’S MANUAL

No

Shuttle invalid command.
Fatal firmware error on the
controller board.

Contact your InfoPrint
Solutions Company service
representative.

138 SHUTTLE INVALID
PARAMETER

No

Shuttle invalid parameter.
Fatal firmware error on the
controller board.

Contact your InfoPrint
Solutions Company service
representative.

139 OVER SPEED CHECK*

SEE USER’S MANUAL

No

The shuttle is running over
speed. Fatal firmware error
on the controller board.

Contact your InfoPrint
Solutions Company service
representative.

140 48 VOLTS FAILED*

SEE USER’S MANUAL

No

The power supply is not
generating a proper 48 Volts,
or the controller board is not
detecting a 48 Volt output
from the power supply
board.

Contact your InfoPrint
Solutions Company service
representative.

142 PAP FEED DRIVE FAIL*

SEE USER’S MANUAL

No

Paper feed drive failed. The
paper feed driver circuit on
the controller board is
drawing too much current.

Contact your InfoPrint
Solutions Company service
representative.

Chapter 7. Routine Service and Diagnostics

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Summary of Contents for 6500-v05

Page 1: ...InfoPrint 6500 V Line Matrix Printers User s Manual Cabinet and Pedestal Models S550 1002 01...

Page 2: ......

Page 3: ...InfoPrint 6500 V Line Matrix Printers User s Manual Cabinet and Pedestal Models S550 1002 01...

Page 4: ...il to InfoPrint Solutions Company 6300 Diagonal Hwy 002J Boulder CO 80301 9270 U S A This product is or contains commercial computer software and commercial computer software documentation developed e...

Page 5: ...ick Setup Menu 42 Printer Control Menu 45 Interface Selection 47 Display Language 47 Print Direction 47 Hex Print Mode 48 Power On State 48 Paper Jam Detection 48 Forms Speed 48 Set Platen at BOF 49 S...

Page 6: ...sfer Rate 110 Channel 110 Antenna Diversity 111 Preamble 111 Power Management 111 Transmit Power 111 International Mode 111 Authentication Method 111 Default WEP Key 112 WEP Key Format 112 WEP Key Wid...

Page 7: ...11 Cleaning Requirements 211 Exterior Cleaning 211 Interior Cleaning 212 Printer Self Tests 215 Running the Printer Self Tests 216 Hex Code Printout 217 Fault Messages 221 Fault Correction Procedure 2...

Page 8: ...Trademarks 291 Communication statements 293 Software License Agreement 297 Limited Software Product Warranty 298 Remedy 299 Disclaimer of Warranties and Limitation of Remedies 299 Termination of Licen...

Page 9: ...ons Menu 94 32 Network Setup Menu 98 33 Adapter Address Submenu 99 34 Adapter Parameters Submenu 100 35 Ethernet Address Submenu 104 36 Ethernet Parameters Submenu 105 37 Wireless Address Menu 108 38...

Page 10: ...viii InfoPrint 6500 V User s Manual...

Page 11: ...Assignments 195 7 Printer PC Parallel Interface Connector Pin Assignments 198 8 Dataproducts Parallel Interface Connector Pin Assignments with a 50 pin AMP HDH 20 Data Cable Connector 200 9 1284 Sign...

Page 12: ...x InfoPrint 6500 V User s Manual...

Page 13: ...e printer 3 Do not connect or disconnect any communication port teleport attachment connector or power cord during an electrical storm 5 Power off the printer and disconnect the power cord before conn...

Page 14: ...xii InfoPrint 6500 V User s Manual...

Page 15: ...p you find the translated versions in the InfoPrint 6500 Line Matrix Printer Safety Information CAUTION The word Caution next to the exclamation point indicates the presence of a hazard that could cau...

Page 16: ...r the LinePrinter Plus emulation v InfoPrint 6500 IGP Programmer s Reference Manual Provides information used with the optional IGP emulation enhancement feature v InfoPrint 6500 Code V Programmer s R...

Page 17: ...Printronix pSeries pSeries XQ Serial Matrix and Proprinter III XL emulations Coax Twinax IPDS ANSI and the IGP PGL and IGP VGL graphics enhancement emulations are available as optional upgrades No mat...

Page 18: ...Hammers 6500 v1P 1000 LPM Pedestal Quick Access 60 Hammers 6500 v15 1500 LPM Floor Cabinet Power Stacker optional 102 Hammers 6500 v20 2000 LPM Floor Cabinet Power Stacker optional 156 Hammers Lines...

Page 19: ...esume printing for a few minutes This should be enough to complete the job If not repeat the same procedure indefinitely to extend printing on the same ribbon Output Darkness By default the system is...

Page 20: ...configured to deliver alerts on all consumable warnings When a ribbon reaches the low state the PMU notifies the system administrator remotely via an automated e mail alert of the low condition This...

Page 21: ...matrix printers became more sophisticated this code system kept pace by adding codes that fully utilized line matrix printer capabilities IMPORTANT This emulation appears as pSeries on the operator pa...

Page 22: ...ers mounted on a rapidly oscillating shuttle The hammers fire simultaneously to print entire lines at a time Output Control The printers have the following output control features v Six modes for prin...

Page 23: ...ed a feature at the time of purchase the feature may already be installed on your printer Refer to the documentation shipped with the feature for more details For detailed information about these feat...

Page 24: ...270 datastream This feature allows you to use an application generated for the Twinax Coax emulation to be printed through the NIC Users who are converting from Twinax to TN5250 may see some differenc...

Page 25: ...s both singularly and in groups are defined as control codes Control codes instruct the printer to perform specific functions such as underlining text print subscripts setting page margins etc The mai...

Page 26: ...utine Service and Diagnostics explains how to clean the printer and printer supplies are listed in Appendix A Printer Specifications on page 251 Whenever it is necessary to service the printer remembe...

Page 27: ...on the shipping package 2 Set up the printer which includes removing shipping materials installing the ink transport assembly ink transport media ink cartridge and loading paper Follow the instructio...

Page 28: ...provided in Chapter 3 Configuring the Printer on page 19 and review the information provided in Appendix C Host Attachment on page 267 Note If you are replacing another printer with this printer make...

Page 29: ...by the power switch which is also a circuit breaker Consult an electrician if printer operation affects local electrical lines See Electrical Characteristics on page 257 for additional power specific...

Page 30: ...Parallel 10 meters 32 feet Dataproducts Parallel 12 meters 40 feet Serial RS 232 15 meters 50 feet Serial RS 422 1220 meters 4000 feet Twinax shielded cable 1500 meters 4920 feet Twisted Pair Type 3...

Page 31: ...Figure 3 Exploded View of Cabinet Model with Power Paper Stacker Printer Dimensions Chapter 2 Installation Attachment and Configuration Overview 15...

Page 32: ...lf with the names and locations of the printer components shown in Figure 5 and Figure 6 before continuing with the rest of the installation procedures Figure 4 Exploded View of Pedestal Model Printer...

Page 33: ...nd Ribbon Mask Vertical Position Knob Platen Lever Platen Stop Ribbon Guide 2 Barcode Sensor Blue Tractor Lock 2 C2QQ2001 Hub Latch Splined Shaft Figure 5 6500 Printer Component Locations with the Rib...

Page 34: ...Blue Tractor Lock 2 Hub Latch 2 Splined Shaft C2QQ2002 Platen Lever Platen Stop Ribbon Guide 2 Ribbon Ribbon Spool Figure 6 Pedestal Model Printer Component Locations with Open Access Cover and Ribbo...

Page 35: ...parameters You can configure the printer by pressing operator panel keys or by sending control codes from the host computer This chapter explains how to use the operator panel to change individual par...

Page 36: ...ved configurations are also referred to as custom sets There are no control codes that allow you to save a parameter in NVRAM However you can save a configuration defined partially by control codes an...

Page 37: ...4 Ethernet information only appears when the Ethernet feature is installed 5 Ether the Ethernet Interface menu or the Parallel Interface menu will display They cannot display at the same time 6 If ins...

Page 38: ...Figure 8 Configuration Main Menu continued 22 InfoPrint 6500 V User s Manual...

Page 39: ...lish French German Italian Spanish Dutch Brazilian Portuguese and Polish Status Indicator A high visibility light for indicating general printer status The light is on when the printer is READY on lin...

Page 40: ...returns to NOT READY RETURN The RETURN key operates only in the NOT READY state In the Program state it causes the display to move to a higher level in the menu structure Pressing the RETURN and ENTER...

Page 41: ...is any data in the print buffer it prints first and then the paper moves to the next top of form Data not in the print buffer is not affected Press the FORM FEED key in the Fault state to silence the...

Page 42: ...e EJECT key has two modes of operation Standard mode is the only mode available on the cabinet models For pedestal models without zero tear option the Standard mode can be selected from the menu and s...

Page 43: ...ation menus and option values are displayed on the operator panel message display Program mode is either locked or unlocked In order to select new configuration values you must unlock Program mode In...

Page 44: ...mode press the MENU key Printing the Current Configuration Step Key LCD Result Notes 1 Make sure the printer is on 2 Press STOP NOT READY The printer must be in NOT READY mode to print the configurat...

Page 45: ...tom sets 1 through 4 do not exist until you save configuration parameters to them You must define and save a custom set before you can print it Custom Preload Sets 5 through 8 contain configuration se...

Page 46: ...alues will be In this example the value for the PRINT DIRECTION parameter will be changed from BIDIRECTIONAL to UNIDIRECTIONAL 2 Press STOP NOT READY Places the printer in NOT READY mode before enteri...

Page 47: ...changes using the information in this chapter 11 To save changes so that they will remain when the printer is reset or powered back on see Saving Your Configuration in a Custom Set on page 32 If you w...

Page 48: ...be lost if you power off the printer Later you can load one of the configurations for a specific print job This eliminates the need to change settings such as CPI and LPI for each new job See Loading...

Page 49: ...ich allows you to make configuration changes 3 MENU OPERATOR MENU PRINTER CONTROL Displays the first Configuration Main Menu option PRINTER CONTROL 4 UNTIL OPERATOR MENU CONFIGURATION MANAGEMENT Moves...

Page 50: ...U LOCKED Locks Program mode and the Operator Menu 12 STOP READY Places the printer in READY mode prepared for normal operation 13 It is recommended you print your current configuration as described on...

Page 51: ...ive as long as the printer is on The following procedure shows how to load factory defaults to the printer If you power off the printer the power on configuration will load the next time the printer i...

Page 52: ...ATION MANAGEMENT RECALL CUSTOM SET Selects the CONFIGURATION MANAGEMENT menu The RECALL CUSTOM SET option appears 6 ENTER RECALL CUSTOM SET FACTORY DEFAULT Moves forward to the FACTORY DEFAULT paramet...

Page 53: ...guration The example on the following page shows how to select Custom Set 1 as the power on configuration Note Be sure you define and save a custom set before attempting to use it as the Power On Cust...

Page 54: ...N MANAGEMENT menu The RECALL CUSTOM SET option appears 6 CONFIGURATION MANAGEMENT CHANGE POWER ON SET Moves to the CHANGE POWER SET ON parameter 7 ENTER CHANGE POWER ON SET FACTORY DEFAULT Displays th...

Page 55: ...nts see Related Documents on page xiv The configuration menu diagram on page 40 shows the structure of the configuration menus and the parameter options available in each menu The diagrams list the me...

Page 56: ...Systems to a Coax Twinax Printer on page 273 4 Ethernet information only appears when the Ethernet feature is installed 5 Ether the Ethernet Interface menu or the Parallel Interface menu will display...

Page 57: ...Figure 16 6500 Series Main Menu Configuration continued Chapter 4 The Configuration Menus 41...

Page 58: ...Quick Setup Menu Figure 17 Quick Setup Menu 42 InfoPrint 6500 V User s Manual...

Page 59: ...Figure 18 Quick Setup Menu continued Chapter 4 The Configuration Menus 43...

Page 60: ...and reflect in the Host Interface menu as well Similarly changes made to any other parameter will be universally applied changing the default values in all emulations or locations where these settings...

Page 61: ...feature is installed 2 Top exit tear path can only be selected on pedestal models 3 If the Power Paper Stacker is installed 4 Either the Network Setup menu or the Parallel Interface menu will display...

Page 62: ...talled 2 Top exit tear path can only be selected on pedestal models 3 If the Power Paper Stacker is installed 4 Either the Network Setup menu or the Parallel Interface menu will display They cannot be...

Page 63: ...and the end of each job When used with Coax or Twinax IPDS Autoswitching does save the state of the IPDS emulation during interface switching and will also correctly position the forms at top of form...

Page 64: ...rinter to power on in the READY or NOT READY mode v Ready the default v Not Ready Paper Jam Detection This parameter determines whether or not paper jam detection is active v Enable the default Detect...

Page 65: ...to continue moving during the time between print jobs when the print jobs arrive at frequent intervals Time is saved if the shuttle is still moving when a print job arrives at the printer since the p...

Page 66: ...second time causes the paper to return to its original position Note If you are using this function to tear off forms you might want to press FORM FEED before using the EJECT RESTORE function This wi...

Page 67: ...election of Enable files are overwritten If the selection is disabled the files can not be overwritten v View Files This selection provides a list of files in flash memory Pressing the SCROLL MICRO ke...

Page 68: ...raises itself inch automatically v Enable default The automatic elevator on the power stacker operates normally v Disable The stacker does not raise automatically every three minutes and is entirely...

Page 69: ...values are as follows v 4 the default v Normal v Darker 1 through Darker 6 v Lighter 1 through Lighter 10 Note This value can be adjusted at any time and the display will automatically adjust to show...

Page 70: ...ent Menu The CONFIG CONTROL menu allows you to control your printer s configurations according to the specifications necessary for your print jobs Figure 21 Configuration Management Menu 54 InfoPrint...

Page 71: ...s defined only in CT or CT IPDS builds For more information refer to the Configuration Utility Diskette shipped with this printer or the InfoPrint 6500 ASCII Programmer s Reference Manual v Custom Pre...

Page 72: ...You can specify which of the custom sets will be the power on custom set The printer will power on with the factory set values or with one of the customized configurations Protect Custom Sets The PROT...

Page 73: ...Reset Custom Set Names menu Press the SCROLL MICRO or SCROLL MICRO keys to cycle through the values available for that character at the cursor location Press the SCROLL MICRO key to move to the next...

Page 74: ...Twinax Interface Menu Figure 22 Twinax Interface Menu 58 InfoPrint 6500 V User s Manual...

Page 75: ...Figure 23 Twinax Interface Menu Print Language Chapter 4 The Configuration Menus 59...

Page 76: ...aracter set Character sets are shown in the InfoPrint 6500 Coax Twinax Programmer s Reference Manual Active Print Language ACTIVE PRINT LANGUAGE specifies which print language set will be the active s...

Page 77: ...internal buffer not the print engine buffers when a job is put on hold from the host or the CANCEL key is pressed Early Print Complete Early Print Complete allows the printer to send Print Complete st...

Page 78: ...e sets each containing a start and end code are available v Set 1 start code default end code v Set 2 start code end code v Set 3 start code _ end code _ v User Defined User Defined Codes v Start Code...

Page 79: ...character becomes the printer default when v The printer is powered off and then powered on v An SGEA command specifies to use the operator panel default v The UNDEFINED CHARACTER REPORTING option is...

Page 80: ...tain host commands line length forms length LPI CPI print quality and text orientation to override operator panel settings Note that the information appearing on the message display may not match the...

Page 81: ...r prints the EBCDIC data and control codes received from the host as hex values v Disable the default v Enable Refer to Hex Code Printout on page 217 to obtain a hex code printout Note Printing in Hex...

Page 82: ...ter the specified period of time it needs to Timeout to service the other ports The available selection are v 15 Seconds the default v 10 to 180 Seconds Report Status v Disable the default A fault on...

Page 83: ...Coax Interface Menu Figure 24 Coax Interface Menu Chapter 4 The Configuration Menus 67...

Page 84: ...Figure 25 Coax Interface Menu Print Language 68 InfoPrint 6500 V User s Manual...

Page 85: ...current character set All Coax character sets are shown in the InfoPrint 6500 Coax Twinax Programmer s Reference Manual Active Print Language ACTIVE PRINT LANGUAGE specifies which print language set...

Page 86: ...le the default v Enable Note Selecting the Buffer Reprint menu item again DISABLED appears on the operator panel will reset the Buffer Reprint function Early Print Complete Early Print Complete capabi...

Page 87: ...Clears the Coax internal buffer not the print engine buffers when a job is put on hold from the host or when the CANCEL key is pressed Hex Transparent Control You can enable additional features that a...

Page 88: ...by the host computer Refer to the InfoPrint 6500 Coax Twinax Programmer s Reference Manual for more information about non SCS mode Undefined Char Sub UNDEFINED CHARACTER SUBSTITUTION specifies the re...

Page 89: ...default table of the current character set v Downloaded Translates data from EBCDIC to internal code by using the downloaded translate table Override Host OVERRIDE HOST determines whether the printer...

Page 90: ...d to the serial parallel and either Coax or Twinax points as if they were the only interface connected Port Type Selects the type of port to be used The Disable selection disables the port from the ho...

Page 91: ...maximum printable width in characters is controlled by the same internal variable that is set by the Twinax interface menu and Coax interface menu option for maximum printable width option Hex Print...

Page 92: ...iage Return at MPP 1 MPP is Maximum Print Position which is also known as line length OPTION 1 controls a carriage return at the end of a print line and at MPP 1 v ON the default Produces a carriage r...

Page 93: ...4 Form Feed at End of Print Buffer FORM FEED AT END OF PRINT BUFFER determines the print line position when a form feed command is the last code encountered in the print buffer v ON the default Moves...

Page 94: ...s a form feed new line or carriage return command was the last one executed The printer is set to print at print position 1 of the next line v ON Performs an automatic form feed after completing a pri...

Page 95: ...Option 10 Bottom Margin SCS data stream only Any bottom margin specified or implied by a host command will be overridden causing the operator panel bottom margin value to be used v OFF the default Ig...

Page 96: ...5250 Interface Menu Notes 1 This menu only appears if the TN5250 3270 option is installed Figure 27 5250 Interface Menu 80 InfoPrint 6500 V User s Manual...

Page 97: ...Figure 28 5250 Interface Menu Print Language Chapter 4 The Configuration Menus 81...

Page 98: ...t language must be changed first Print Character Table PRINT CHARACTER TABLE prints out a table of the 5250 interface current character set Character sets are shown in the InfoPrint 6500 Coax Twinax P...

Page 99: ...t Prints the alternate set as standard characters v Control Code Selects the alternate set to be used as printer control codes Undefined Char Reporting UNDEFINED CHARACTER REPORTING allows overriding...

Page 100: ...rection changes when the printer is put online Override Host Determines whether the printer executes certain commands sent by the host or continues to use the current printer settings The following ho...

Page 101: ...ption for maximum printable width use the same internal variable Setting this option in either menu will make it the current setting for the printer independent of the interface used Although the LP e...

Page 102: ...er the specified period of time it needs to Timeout to service the other ports The available selections are v 15 Seconds the default v 10 to 180 Seconds Report Status v Disable the default A fault on...

Page 103: ...3270 Interface Menu Notes 1 This menu appears only if the TN5250 3270 option is installed Figure 29 3270 Interface Menu Chapter 4 The Configuration Menus 87...

Page 104: ...Figure 30 3270 Interface Menu Print Language 88 InfoPrint 6500 V User s Manual...

Page 105: ...e default v Alternate Print Language Early Print Complete Early print complete allows the printer to indicate to the host that print has completed before it actually occurs This can improve throughput...

Page 106: ...gh X 9F will be used as control codes or printed as standard printable characters v Printable the default Prints the alternate set as standard characters v Control Code Selects the alternate set to be...

Page 107: ...on in which characters are printed on the page This allows the printer to print languages which are printed right to left instead of left to right v Left to Right the default v Right to Left When a ri...

Page 108: ...CT0 printers after absolute and relative move commands are executed The following options are available v Disable the default Does not reflect distance generated by the Code V feature IGP feature and...

Page 109: ...t is not on the current active port Maximum Printable Width Sets the maximum width of the printer when using a CT host interface v 13 2 Inches the default v 13 6 Inches Note The 5250 interface menu an...

Page 110: ...line length OPTION 1 controls a carriage return at the end of a print line and at MPP 1 v ON the default Produces a carriage return to the first print position of the next line v OFF Produces a carria...

Page 111: ...4 Form Feed at End of Print Buffer FORM FEED AT END OF PRINT BUFFER determines the print line position when a form feed command is the last code encountered in the print buffer v ON the default Moves...

Page 112: ...s a form feed new line or carriage return command was the last one executed The printer is set to print at print position 1 of the next line v ON Performs an automatic form feed after completing a pri...

Page 113: ...Option 10 Bottom Margin SCS data stream only Any bottom margin specified or implied by a host command will be overridden causing the operator panel bottom margin value to be used v OFF the default Ig...

Page 114: ...ature is installed 2 Only if the Integrated Ethernet feature is installed 3 Only if the Wireless Adapter feature is installed 4 Only if RFID is installed 5 Only if a Cisco radio card is installed Figu...

Page 115: ...d to help determine whether IP packets need to be forwarded to the Subnets Gateway Address A gateway address is the IP address of a hardware device gateway that translates data between two incompatibl...

Page 116: ...protocol using this option but consult your administrator for the appropriate setting The options include v Disable the default v Enable Adapter Parameters Submenu Figure 34 Adapter Parameters Submen...

Page 117: ...installed v Disable Makes the Novell protocol unavailable during printer operation Nest Serv Type You can change the Nest Server using this option but consult your administrator for the appropriate se...

Page 118: ...ull Duplex 100 Half Duplex or 100 Full Duplex v 10 Half Duplex This setting tells the 100 Base T NIC to communicate at 10 Megabits per second using half duplex v 10 Full Duplex This setting tells the...

Page 119: ...ut value If the value is too much shorter the printer fills up its buffer too fast This function is not applicable for C T Hotport v Sec the default v Sec v 1 Sec v 2 Sec v 4 Sec v 8 Sec v 16 Sec v OF...

Page 120: ...d to help determine whether IP packets need to be forwarded to other Subnets Gateway Address A gateway address is the IP address of a hardware device gateway that translates data between two incompati...

Page 121: ...e the default v Enable Ethernet Parameters Submenu Detailed information regarding the Ethernet IP Address Gateway Address Subset Mask and MAC Address capabilities can be found in the Ethernet Interfac...

Page 122: ...ol unavailable during printer operation ASCII Data Port Number This option sets the port number for ASCII print jobs The data port number needs to match your host system setting v 9100 the default v 0...

Page 123: ...options v Standard the default The NIC waits for the printer to finish receiving the current job before sending another job The status line shows done when the job is completely received by the NIC T...

Page 124: ...Address A gateway address is the IP address of a hardware device gateway that translates data between two incompatible networks which can include protocol translation MAC Address This menu item is the...

Page 125: ...Wireless Parameters Menu Figure 38 Wireless Parameters Menu Chapter 4 The Configuration Menus 109...

Page 126: ...ame on the printer s front panel To exit this menu without saving press any key other than the ENTER key The SSID name will revert to the last saved value Reset SSID Name Allows you to reset the SSID...

Page 127: ...ime A value specifying the sleep time in milliseconds will be provided If set to zero power save mode will be disabled The range includes v 0 ms default v 100 ms 1000 ms Transmit Power The power level...

Page 128: ...printout WEP Key Format Allows you to format the WEP keys in ASCII or hexadecimal code The default is hexadecimal WEP Key Width This is the encryption strength The options are 40 Bits and 128 Bits 40...

Page 129: ...v Disable the default Disables Kerberos authentication in the wireless network interface v Enable Enables Kerberos authentication in the wireless network interface Figure 39 Wireless Kerberos Menu Cha...

Page 130: ...t is 300 The range for Minutes is 1 15 and the default is 5 Ticket Lifetime Sets the maximum allowable amount of time in Seconds Minutes Hours or Days that a ticket obtained from the Kerberos server i...

Page 131: ...k interface v Open the default Selects open authentication v Shared Selects shared key authentication v Kerberos Selects Kerberos authentication for use when a Symbol RF card is installed v LEAP Selec...

Page 132: ...r of characters is 32 Reset LEAP User Resets the LEAP user name to an empty string LEAP Password v LEAP Password 01 15 The first 15 characters of the LEAP password maximum number of characters is 32 v...

Page 133: ...lects which electrical interface will drive the parallel port interface as follows v IEEE 1284 the default v PC Parallel v Dataproducts PC Parallel See PC Parallel Menu on page 119 Dataproducts See Da...

Page 134: ...out value If the value is too much shorter the printer fills up its buffer too fast This function is not applicable for C T hotport v Sec the default v Sec v 1 Sec v 2 Sec v 4 Sec v 8 Sec v 16 Sec v...

Page 135: ...haracter set This parameter is enabled by default When this parameter is disabled the printer interprets bit 8 of each incoming data character as a zero regardless of its actual setting The extended A...

Page 136: ...The RESPONSE POLARITY parameter must be set to match the response polarity of your host computer v Standard the default Does not invert the response signal v Inverted Inverts the response signal sent...

Page 137: ...ickle is enable and the printer s buffers are almost full the printer will begin to trickle data in at the rate set in the Trickle Time menu until the buffers start to empty out If the value is too sh...

Page 138: ...IT 8 parameter allows access to the extended ASCII character set This parameter is enabled by default When this parameter is disabled the printer interprets bit 8 of each incoming data character as a...

Page 139: ...equest Polarity The DATA REQUEST POLARITY parameter must be set to match the data request polarity of your host computer v Standard the default Does not invert the request signal v Inverted Inverts th...

Page 140: ...t Trickle Time The functionality prevents an attached host from timing out To support his feature the port has to be able to accept data from the host and store it for future use The selected value is...

Page 141: ...v 16 the default v 1 16 Auto Trickle Auto Trickle is used to prevent a host computer from timing out because the parallel interface was busy for too long When Auto Trickle is enable and the printer s...

Page 142: ...it for future use The selected value is the time that the printer waits before getting the next byte of data from the host Set the value to be less than the host time out value If the value is too mu...

Page 143: ...ch the serial interface in the host computer at the other end of the printer data cable Otherwise the printer may not operate correctly and data characters from the computer may not print or may appea...

Page 144: ...receive the transmission v DTR DTE Ready The printer controls the data flow by asserting or deasserting this hardware signal to the host If there is enough room in the printer buffer the printer will...

Page 145: ...gnal is generated This signal indicates whether or not the printer is ready to receive data v Ready Buffer Not Full the default Asserts the DTR signal when the printer is READY and the internal serial...

Page 146: ...determines the size of the input buffer in 1K increments Up to 16K are available v 16 the default v 1 16 Poll Character This option is used when One Char Enquiry is enabled and the IGP feature is ava...

Page 147: ...interface connected Trickle Time This functionality prevents an attached host from timing out To support this feature the port has to be able to accept data from the host and store it for future use T...

Page 148: ...reported even if the fault is not on the current active port If the option is disabled a fault on the printer is reported only if it occurs on the active port v Disable the default v Enable Framing Er...

Page 149: ...er can support other emulations IPDS Code V and IGP These emulations are features that must be ordered separately These features may have been installed at the factory if the features were ordered wit...

Page 150: ...parameter configures the ASCII printer emulation and page formatting The submenus are described in Printer Emul Config Menu on page 166 Print Format This parameter configures page formatting The subm...

Page 151: ...r on page 19 Pressing an invalid key to enter a parameter value may move you to another level in the configuration or exit the configuration menu completely BEFORE you reconfigure the IPDS print a con...

Page 152: ...Figure 48 IPDS Configuration Menu Print Language 136 InfoPrint 6500 V User s Manual...

Page 153: ...oax or Twinax Interface menu Undefined Character Substitution TCP IP IPDS Undefined Character Substitution specifies the replacement character to print in place of any unprintable character that is re...

Page 154: ...se these settings Here are the supported resolutions in pels v Medium the default Vertical is 144 horizontal is 120 v High Vertical is 144 horizontal is 180 v Low Vertical is 72 horizontal is 60 Note...

Page 155: ...you want IPDS to support You can choose either to emulate a 4234 or you can choose 6408 6412 You should choose which mode you use based on your software applications For instance if you are using PSF...

Page 156: ...mmand to determine whether or not to print HRI with UPC and EAN bar codes See the InfoPrint 6500 IPDS Programmer s Reference Manual for more information about IPDS bar code application commands Enhanc...

Page 157: ...will print in standard high quality Compressed Font The Compressed Font option allows the printer to print vertically compressed short fonts available on the IBM 4234 IPDS printer v Disable the defaul...

Page 158: ...ANSI Figure 49 ANSI Emulation Menu 142 InfoPrint 6500 V User s Manual...

Page 159: ...Figure 50 ANSI Emulation Menu Font Attributes Character Set and Page Format Menus Chapter 4 The Configuration Menus 143...

Page 160: ...ssing the default A general purpose font printing out at 120 dpi horizontally and 72 dpi vertically The width of the font will vary with each cpi v Gothic NLQ A high quality font printing at 180 dpi h...

Page 161: ...the character For example i takes less space to print than m Using proportional fonts generally increases the readability of printed documents giving text a typeset appearance This example is printed...

Page 162: ...4 inches 144 lines Only valid form length values will be accepted If you select a length that is larger than the maximum length for the current LPI the maximum length will be used If you need a longer...

Page 163: ...eceives a Carriage Return code X 0D from the host computer If this feature is enabled each time the printer receives a carriage return it inserts an additional Line Feed code X 0A into the data stream...

Page 164: ...inter when a DC1 control code is received and enables the printer when a DC3 control code is received v Disable Ignores the DC1 and DC3 control codes ESC c Sequence v Enable the default An ESC c code...

Page 165: ...e barcode The check digit is not verified by the printer but printed as it was received v By Printer The barcode is sent without the check digit and the printer calculates and adds it in Barcode Darkm...

Page 166: ...ult parameters directly from the operator panel as explained in this chapter or by control codes as explained in the InfoPrint 6500 IGP User s Manual IGP Parameters The IGP parameters are described in...

Page 167: ...s This is to be used only if the host computer does not send Line Feeds to the printer v CR CR the default Does NOT perform a line feed The next print position will be print position 1 of the current...

Page 168: ...ved v Enable Automatically inserts a CR LF after a full print line IGP SFCC You can specify which hex code X 1 X FF will be used as the Special Function Control Character SFCC The SFCC denotes that th...

Page 169: ...ou to select is zeros will print with or without a slash v Disable the default Prints zeros without a slash 0 v Enable Prints zeros with a slash to distinguish zeros from the alphabetical capital O Li...

Page 170: ...able Dynamic data overlay data etc are allowed within a form in which the Form Count parameter is specified in the Execute command In this case the exact same form with identical dynamic data and so f...

Page 171: ...der printer model v P3000 Older printer model v P6000 Older printer model v P9000 Older printer model Expanded Font This option defines the type of expanded character the IGP PGL will select The follo...

Page 172: ...ual Code V Parameters The Code V parameters are described on the following pages Parameters marked with an asterisk indicate the default value The printer must be off line to enter the configuration s...

Page 173: ...Code V Emulation Menu Figure 52 Code V Emulation Menu Chapter 4 The Configuration Menus 157...

Page 174: ...e X 11 through X FF The default value is X 5E Always use the SFCC required for your configuration wherever the circumflex or cc is shown Obtain a configuration printout to determine the currently sele...

Page 175: ...er s Manual for more information on Free Format v Disable the default Does not select free format as the power up default v Enable Selects free format as the power up default and selects the graphics...

Page 176: ...default v Disable True Vertical 1 10 Determines if a vertical 1 10 of an inch parameter is used as 1 10 of an inch Enabled or as 7 72 of an inch Disabled When used as 1 10 of an inch rounding will occ...

Page 177: ...ng spaces are NOT deleted from alphanumeric elements in a graphics pass v Enable Trailing spaces are deleted from alphanumeric elements in a graphics pass Midline PY v Enable the default Allows printa...

Page 178: ...Inline Graphics v Disable the default Requires the printer move to the beginning of the line to start a graphic v Enable Permits Code V graphics to start in the middle of a print line as opposed to m...

Page 179: ...he right edge of the page Bar Code Errors v Enable the default Prints an error message when invalid bar code data is encountered v Disable Does not print an error for invalid bar code data and the bar...

Page 180: ...ne is enabled indicates PI line status To use the PI line disable data bit 8 and enable the Host PI configuration option Note Data bit 8 is interpreted as either data bit 8 or PI signal but never both...

Page 181: ...User Defined Sets 32 0858 PC Euro Multilingual 33 0923 Latin 9 8859 15 PI Control Printer PI v Disable the default Does not inform the Code V that the ASCII emulation is configured with the PI line en...

Page 182: ...eed v Enable the default A paper slew of 0 15 will move 1 16 lines v Disable A paper slew of 1 15 will move 1 15 lines A paper slew of 0 will move 1 line Printer Emul Config Menu Figure 54 Printer Emu...

Page 183: ...Proprinter III XL Emulation Menu Figure 55 Proprinter III XL Emulation Menu Chapter 4 The Configuration Menus 167...

Page 184: ...nt position will be print position 1 of the next line Auto LF This parameter determines if text will wrap to the next line when the line of text exceeds the right margin v Enable the default Automatic...

Page 185: ...mum amount of information on a page v Enable the default Prints characters about 60 percent the width of normal characters when compressed print is chosen by the host computer v Disable Does not compr...

Page 186: ...carriage return v CR CR LF Inserts an extra line feed after each carriage return Auto LF This option defines the printer actions when print data is received past the forms width setting v Enable the...

Page 187: ...on a page v Enable the default Prints about 60 percent of the width of normal characters when compressed print is chosen by the host computer For example a 12 CPI Draft font will compress to 20 CPI v...

Page 188: ...Figure 58 pSeries Emulation Menu Print Language 172 InfoPrint 6500 V User s Manual...

Page 189: ...ion controls the action of the printer when it receives a Carriage Return code X 0D from the host computer If this feature is enabled each time the printer receives a carriage return it inserts an add...

Page 190: ...ude the following v SOH X 01 the default v ESC X 1B v ETX X 03 v CIRCUMFLEX X 5E also called caret v TILDE X 7E Note SOH ETX and ESC are non printables The characters and are printable however do not...

Page 191: ...ol Code 06 Control Code 06 defines the function of ASCII code X 06 ACK You can select an alternate line spacing of v 8 0 LPI the default v 10 3 LPI v 6 0 LPI Figure 59 pSeries XQ Emulation Menu Chapte...

Page 192: ...data past the forms width v Enable Performs an automatic carriage return and line feed when data is received past the forms width Define LF Code Line Feed v LF CR LF the default Forces an automatic c...

Page 193: ...enabled all characters will be printed in uppercase v Disable the default Prints lowercase characters received from the host computer as lowercase and prints uppercase characters received from the com...

Page 194: ...Serial Matrix Emulation Menu Figure 60 Serial Matrix Emulation Menu 178 InfoPrint 6500 V User s Manual...

Page 195: ...6 defines the function of ASCII code X 06 ACK v 8 0 LPI the default v 10 3 LPI v 6 0 LPI Define CR Code Carriage Return This option controls the action of the printer when it receives a Carriage Retur...

Page 196: ...not perform an automatic carriage return when a line feed command is received The next print position will be the current print position of the next line v LF CR LF Forces an automatic carriage return...

Page 197: ...Print Format Menu Figure 61 Print Format Menu Chapter 4 The Configuration Menus 181...

Page 198: ...y available value for this parameter If a different CPI value is desired the print language must be changed first Note Receipt of a data stream control code that specifies a CPI value overrides any va...

Page 199: ...lows you to input the forms width in millimeters Valid values range from 1 through 345 4 in increments of tenths of a millimeter 0 1 mm Forms Width In Characters Allows you to input the forms width in...

Page 200: ...s If the forms width is set in inches or millimeters mm changing the CPI does not affect the effective forms width Forms Length FORMS LENGTH specifies the forms length in inches millimeters or lines A...

Page 201: ...44 lines Only valid forms length values will be accepted If you select a length that is larger than the maximum length for the current LPI the maximum length will be used If you need a longer page len...

Page 202: ...values for this parameter If a different print quality value is desired the print language must be changed first Print Character Table This parameter prints out a table of the current interface charac...

Page 203: ...ne space Bottom Of Line the default Top of Line The following example shows both Top of Line and Bottom of Line text positions for a 6 LPI line spacing UTF 8 v Disable the default v Enable Selects the...

Page 204: ...Valid values range from the following v 0 Lines the default v 0 451 Lines Perforation Skip v Disable The default Allows printing on page perforation v 1 2 inch Allows you to set up a skip over margin...

Page 205: ...ailable on the printer Print Error Log Prints a log of errors that have occurred in the printer Print Ribbon Log Prints a log of 100 previously depleted ribbons and identifies them should they be rein...

Page 206: ...pattern useful for identifying hammer bank misalignment Adapter Test Page Prints an Ethernet Adapter configuration page If the Ethernet Adapter is not properly installed this page will not print Note...

Page 207: ...rinter statistics are set to zero at the factory after burn in testing Installed Memory Displays the amount of RAM installed in the printer in megabytes Power On Time The cumulative time in hours the...

Page 208: ...tle strokes the printer has printed during normal operation The range is 0 through 4 000 000 000 shuttle strokes 11 Inch Pages The cumulative number of pages the printer has printed The range is 0 thr...

Page 209: ...three parallel interface protocols and two serial interface protocols Coax and Twinax interface protocols are available as optional features Each interface is selected via the operator panel configur...

Page 210: ...ts is determined by printer configuration The data bits are interpreted with the least significant bit first Parity checking is determined by printer configuration options selected from the operator p...

Page 211: ...S 422 Serial Interface Connector Pin Assignments Input Signals Output Signals Miscellaneous Signal Pin Signal Pin Signal Pin Receive Data RXD 1 Transmit Data TXD 3 Chassis Signal Ground 5 Receive Data...

Page 212: ...and RS 422 Serial Interface Error Handling Note All serial errors are treated as faults that require operator intervention Parity Error Handling Parity error checking is a configuration option select...

Page 213: ...programs require a unique configuration If the printer is not working properly in the configuration you selected contact an InfoPrint Solutions Company service representative One Char Enquiry When en...

Page 214: ...Connector Pin Assignments Input Signals Output Signals Miscellaneous Signal Pin Signal Pin Signal Pin DATA LINE 1 Return 2 20 ACKNOWLEDGE Return 10 28 CHASSIS GROUND 17 DATA LINE 2 Return 3 21 ONLINE...

Page 215: ...level from the printer to indicate the printer is in a paper empty or paper jam fault Busy A high true level from the printer to indicate the printer cannot receive data PC Parallel Interface Configu...

Page 216: ...ith a 50 pin AMP HDH 20 Data Cable Connector Input Signals Output Signals Miscellaneous Signal Pin Signal Pin Signal Pin DATA LINE 1 Return 19 3 READY Return 22 6 CABLE VERIFY 45 46 DATA LINE 2 Return...

Page 217: ...printer is in online mode it may accept data from the host Demand Data Request Carries a high true signal from the printer when the printer is ready to accept character data from the host This signal...

Page 218: ...ou can create a program to query this from the host The printer will respond and a message will display on the host Operating Modes The 1284 supports three operating modes which are determined by nego...

Page 219: ...selected See Table 9 for the different connector signals Signals Table 9 lists each of the signals associated with the corresponding pins on the 1284 interface Descriptions of the signals follow Table...

Page 220: ...Data 8 28 Signal Ground PError Select nAck 29 Signal Ground Busy nFault 30 Signal Ground nAutoFd nSelectIn nInit 31 Host nInit 32 Printer NFault nDataAvail aDataAvail 33 Not Defined 34 Not Defined 35...

Page 221: ...mode Xflag Driven by the printer A high true level indicating the printer is ready for data transfer and the printer is on line Data bits 2 and 6 in Nibble mode Host Busy Host Acknowledge NDStrobe Dr...

Page 222: ...resistors with different pull up and pull down values Note Must be installed by an InfoPrint Solutions Company service representative The shipping kit for this printer includes 220 ohm pull up and 330...

Page 223: ...installing terminating resistors is provided in the Maintenance Information Manual IMPORTANT This is an involved maintenance procedure To avoid damage to the equipment only a trained technician should...

Page 224: ...208 InfoPrint 6500 V User s Manual...

Page 225: ...r up only and is not left in the printer during normal operation Because it is a single use disposable item the user is not required to return it to the vendor or manufacturer How To Reprogram The Sec...

Page 226: ...NTER 8 Remove the SPX from the debug port at the rear of the printer 9 Press the ENTER key The printer will reboot itself and you may resume normal printing 10 You may need to download the emulation a...

Page 227: ...ments Periodic cleaning ensures efficient operation and clear print quality If the printer is located in a dusty area or is used for heavy duty printing clean it more often DANGER 2 Switch off printer...

Page 228: ...Unlatch the ribbon spools and carefully lift them off the hubs 6 Raise the ribbon out of the ribbon path 7 Brush the paper dust and ribbon lint off the tractors shuttle cover assembly base casting and...

Page 229: ...r 2 Hammer Bank Cover and Ribbon Mask Vertical Position Knob Platen Lever Platen Stop Ribbon Guide 2 Barcode Sensor Blue Tractor Lock 2 C2QQ2001 Hub Latch Splined Shaft Figure 67 Interior Components o...

Page 230: ...Tractor Door 2 Blue Tractor Lock 2 Hub Latch 2 Splined Shaft C2QQ2002 Platen Lever Platen Stop Ribbon Guide 2 Ribbon Ribbon Spool Figure 68 Interior Components of the Pedestal Models with Ribbon Spoo...

Page 231: ...identify missing or malformed characters improper vertical alignment or vertical compression v All E s A pattern of all uppercase letter E s used to identify missing characters misplaced dots smeared...

Page 232: ...PRINT TESTS menu 7 UNTIL OPERATOR PRINT TESTS TEST NAME Cycles through the list of print tests until you reach the name of the test you wish to run 8 ENTER OPERATOR PRINT TESTS TEST NAME The print tes...

Page 233: ...he ASCII code chart in the InfoPrint 6500 ASCII Programmer s Reference Manual or the EBCDIC code chart in the InfoPrint 6500 Coax Twinax Programmer s Reference Manual Each printable character prints b...

Page 234: ...e COAX INTERFACE or TWINAX INTERFACE option 4 ENTER PRINTER CONTROL INTERFACE SELECTION Moves forward to the INTERFACE SELECTION option COAX INTERFACE PRINT LANGUAGE Or TWINAX INTERFACE PRINT LANGUAGE...

Page 235: ...XYZabc 4E 4F 50 51 52 53 54 55 56 57 58 59 5A 61 62 63 defghijklmnopqrs 64 65 66 67 68 69 6A 6B 6C 6D 6E 6F 70 71 72 73 tuvwxyz 74 75 76 77 78 79 7A 7E 21 40 23 24 25 5E 26 2A _ 1234567890 28 29 5F 2B...

Page 236: ...43 44 45 46 47 48 49 4A 4B 4C 4D 4E 4F A0 50 51 52 53 54 55 56 57 58 59 5A 5B 5C 5D 5E 5F B0 60 61 62 63 64 65 66 67 68 69 6A 6B 6C 6D 6E 6F _ C0 70 71 72 73 74 75 76 77 78 79 7A 7B 7C 7D 7E 7F ADDR...

Page 237: ...fix the problem if possible 3 Press STOP to clear the fault message Press START to return to Ready mode and resume printing 4 If the fault message reappears power off the printer wait 15 seconds then...

Page 238: ...ttention 007 FM HEADER ERROR No Frame Header Error Application software has violated header parameters Contact your system administrator 008 HOLD PRINT TIMEOUT PRESS START Yes Printer was off line mor...

Page 239: ...UN Yes The print buffer has overflowed in the CT Twinax emulation The printed output may contain random asterisk characters Make a configuration printout Check printer serial port configuration setup...

Page 240: ...s contact your InfoPrint Solutions Company service representative 035 RIBBON OUT OF INK INSTALL NEW RIBBON Yes Ribbon out of ink set by RibbonMinder Install new ribbon 037 STACKER JAM TIMEOUT CHECK ST...

Page 241: ...ce representative 053 48 VOLTS FAILED RECYCLE POWER No The power supply is not generating a proper 48 volts or the CMX board is not properly detecting a 48 volt output Contact your InfoPrint Solutions...

Page 242: ...mpany service representative 069 DATA CLEARED N A Appears when data is cleared out of printer after Cancel key has been pressed No action necessary 080 POWER SUPPLY HOT No Power supply temperature is...

Page 243: ...Solutions Company service representative 092 TRNSPRT DRVR CIRCUIT SEE USER S MANUAL No The controller board does not detect transport drive motor Contact your InfoPrint Solutions Company service repre...

Page 244: ...firmware error on the controller board Contact your InfoPrint Solutions Company service representative 120 MACHINE CHECK SEE USER S MANUAL No The processor tried to access a pointer that contains noth...

Page 245: ...er board Contact your InfoPrint Solutions Company service representative 135 INVALID STATE SEE USER S MANUAL No Platen invalid state Fatal firmware error on the controller board Contact your InfoPrint...

Page 246: ...AT STATE XXXX No XXXX is a number from 0000 to 0010 The Entine Controller has stopped and is in the state identified by the number displayed Contact your InfoPrint Solutions Company service representa...

Page 247: ...act your InfoPrint Solutions Company service representative 172 ERROR WRITING TO FLASH No Hardware or software fault in flash memory Contact your InfoPrint Solutions Company service representative 173...

Page 248: ...an illegal printer function or damaged logic circuits were detected on the controller board Contact your InfoPrint Solutions Company service representative 301 RIBBON INK LOW INSTALL NEW INFOPRINT RI...

Page 249: ...he NVRAM is defective 48V CIRCUIT No The power supply is not generating a proper 48 Volt or the controller board is not detecting a 48 Volt output from the power supply board Contact your InfoPrint So...

Page 250: ...Solutions Company service representative B40 ERROR SDRAM EEPROM CKSUM BAD No Flash memory has not passed boot initialization tests Contact your InfoPrint Solutions Company service representative B41 E...

Page 251: ...emulation software successfully loaded into printer RAM and the checksum matched The old program is now being deleted from flash memory No action required DIAGNOSTIC PASSED N A Status message the pri...

Page 252: ...or unsupported instruction was attempted in the application program 1 Cycle Power Run the print job again If the message appears load the latest emulation software 2 Cycle power Run the print job aga...

Page 253: ...nsupported instruction was attempted in the application program 1 Cycle Power Run the print job again If the message appears load the latest emulation software 2 Cycle power Run the print job again If...

Page 254: ...l or unsupported instruction was attempted in the application program 1 Cycle Power Run the print job again If the message appears load the latest emulation software 2 Cycle power Run the print job ag...

Page 255: ...unsupported instruction was attempted in the application program 1 Cycle Power Run the print job again If the message appears load the latest emulation software 2 Cycle power Run the print job again I...

Page 256: ...al or unsupported instruction was attempted in the application program 1 Cycle Power Run the print job again If the message appears load the latest emulation software 2 Cycle power Run the print job a...

Page 257: ...nsupported instruction was attempted in the application program 1 Cycle Power Run the print job again If the message appears load the latest emulation software 2 Cycle power Run the print job again If...

Page 258: ...gal or unsupported instruction was attempted in the application program 1 Cycle Power Run the print job again If the message appears load the latest emulation software 2 Cycle power Run the print job...

Page 259: ...supported instruction was attempted in the application program 1 Cycle Power Run the print job again If the message appears load the latest emulation software 2 Cycle power Run the print job again If...

Page 260: ...sage appears load the latest emulation software 2 Cycle power Run the print job again If the message appears record the display message and send it to your next higher support facility E99 UNKNOWN INT...

Page 261: ...manufacturing use only and is never used by the customer or field maintenance personnel 1 Power off the printer Hold any control panel key down and power on the printer Hold the key down until the pri...

Page 262: ...emulation software again If the message appears contact your InfoPrint Solutions Company service representative INCOMPAT E NET Yes Incompatible Ethernet interface card is installed Install a compatibl...

Page 263: ...tach status message No action necessary PA2 SELECTED N A Attach status message No action necessary PAP FD DRVR CIR SEE USER S MANUAL No Paper Feed Driver Circuit The paper feed driver circuit on the c...

Page 264: ...ntact your InfoPrint Solutions Company service representative SHUTL OVR SPEED No The shuttle is running over speed Contact your InfoPrint Solutions Company service representative SHUTTLE STALL Yes The...

Page 265: ...ond to other TCP IP utilities Refer to the 6500 Maintenance Information Manual TESTING HARDWARE PLEASE WAIT N A Status message when printer runs self tests and initialization routines No action necess...

Page 266: ...250 InfoPrint 6500 V User s Manual...

Page 267: ...Company Printing Supplies are distributed through Priority Fulfillment Services PSFweb and a worldwide network of dealers Please contact one of the following numbers to place an order for InfoPrint S...

Page 268: ...1950 Denmark 800 15534 Finland 08001 13112 France 0800 905871 Germany 0800 18 18 005 Ireland 900 983131 Italy 800 878349 Norway 800 11389 Sweden 0207 94270 UK 0800 968679 Priority Fulfillment Service...

Page 269: ...tion Many factors such as print coverage per page machine settings paper type and size and environmental conditions can affect supply life Supply warranties are only for defects in materials and workm...

Page 270: ...n 1 to 6 part forms maximum 12 pound 45 g m2 ply of upper plies v Multi part carbonless maximum of 6 part forms Test readability of greater than 4 part forms v Recycled paper not recommended with stac...

Page 271: ...n pedestal models when using the rear paper exit the maximum form width is 16 inches 40 64 cm On cabinet models forms longer than 12 inches can be used by opening the front and rear printer doors Prin...

Page 272: ...t Models Pedestal Models Acoustic Noise Levels per ISO 9296 v05 v10 v15 v20 v5P v1P Printing 50 dB 52 dB 55 dB 62 dB 66 dB 6 7 Bel 7 0 Bel 7 1 Bel 7 8 Bel 8 2 Bel Standby 46 dB 46 dB 42 dB 46 dB 46 dB...

Page 273: ...200 V 9A 100V Power Consumption 6500 v05 6500 v5P 120 VAC 60 Hz Operating DP Mode Standby All H s ECMA132 Not Energy Star Energy Star Watts 210 167 80 21 BTU Hour 717 570 273 75 VA 300 291 120 36 220...

Page 274: ...0 Hz Operating DP Mode Standby All H s ECMA132 Not Energy Star Energy Star Watts 290 198 80 25 BTU Hour 990 676 273 85 VA 600 227 150 55 6500 v15 120 VAC 60 Hz Operating DP Mode Standby All H s ECMA13...

Page 275: ...rating DP Mode Standby All H s ECMA132 Not Energy Star Energy Star Watts 637 251 119 28 BTU Hour 2175 857 406 95 6 VA 690 291 120 30 7 220 VAC 60 Hz Operating DP Mode Standby All H s ECMA132 Not Energ...

Page 276: ...ord is provided with the printer but no data cables The following provides data cable requirements and ordering information ASCII Serial Parallel The 6500 printer is connected to personal computers an...

Page 277: ...a single line This is useful in printing forms and text together or in mixing different fonts on a print line Use of multiple densities and reverse paper feed also affects throughput Table 12 6500 No...

Page 278: ...7 2 3 5 x 7 2 42 83 127 167 HIGH SPEED 60 120 x 48 10 12 13 3 5 9 x 5 1 4 7 x 5 1 4 7 x 5 1 62 124 186 250 Note 1 A B x C where A is maximum horizontal dot density B is horizontal dot placement densit...

Page 279: ...solid appearing character of uniform density The dots are made by an assembly of steel hammers mounted on a rapidly oscillating shuttle The hammers strike the paper through a moving ink ribbon The dot...

Page 280: ...row The hammers print the next row of dots as the shuttle sweeps in the opposite direction as shown in Figure 73 unless unidirectional printing is chosen After a line of characters is printed the pap...

Page 281: ...minute ipm Unidirectional plotting can produce better print quality and takes about twice as long as bidirectional plotting You can select either plotting mode from the operator panel or from the hos...

Page 282: ...266 InfoPrint 6500 V User s Manual...

Page 283: ...Controller Asynchronous Emulation Adapter v IBM Personal Computer Systems ASCII Serial or Parallel port v pSeries formerly RS 6000 ASCII Serial or Parallel port v Systems that support ASCII attachment...

Page 284: ...ent Corporation VAX machine the preferred attachment is through EIA 232 E serial interface Note For more specific information refer to either the InfoPrint 6500 ASCII Programmer s Reference Manual or...

Page 285: ...00 does not support v Printronix printers with an L in the model design indicate the printer has the capability to print smaller dots The InfoPrint 6500 will print text only applications that were pri...

Page 286: ...hese types of forms Contact your InfoPrint Solutions Company Sales Representative or InfoPrint Solutions Company Authorized Remarketer v Downloaded characters are not supported in Proprinter Epson pSe...

Page 287: ...will cause images to change size vertically v Proportional Space Mode PSM is not the same in your new printer Some differences will occur v InfoPrint 6500 as opposed to 4234 IPDS Comparisons Differenc...

Page 288: ...272 InfoPrint 6500 V User s Manual...

Page 289: ...an IBM System i Host System This chapter provides specific instructions on attaching the printer to your computer Supported host workstations include v IBM System i v 5294 5394 and 5494 Remote Control...

Page 290: ...printer back on The IBM System i s auto configuration program will query the printer and configure the host system software to recognize the printer 8 You may want to execute the IBM System i Worksta...

Page 291: ...s set to 4234 2 mode Device model MODEL 0000 00 if IPDS 4234 12 and 02 if SCS 4234 2 Type can be set to 6408 or 6412 CTA for 6408 or 6412 model Advance Function AFP NO See Note Port number Printing PO...

Page 292: ...tion printer name Device class DEVCLS RMT Device type TYPE IPDS When printer is set to 4234 12 mode Device type TYPE 4234 When printer is set to 4234 2 mode Device model MODEL 0000 00 if IPDS 4234 12...

Page 293: ...SCS Local SNA 3174 Control Unit LU1 SCS mode is utilized when neither PSF support nor IPDS is required to accomplish the print function desired An existing local 3174 SNA connected control unit is ass...

Page 294: ...LOC6500 DEST R1 Step 3 Define to CICS or another application program An application program must provide the SCS commands to control the printer CICS VPS and other applications support SCS as well as...

Page 295: ...rint Facility VPS or equivalent product 5 Select the options on the printer that are appropriate for the environment Step 1 NCP Definition XYZ GROUP TYPE NCP LINK ADRESS 032 REMPU74 PU ADDR C1 REM6500...

Page 296: ...st provide the SCS commands to control the printer CICS VPS and other applications support SCS as well as numerous application programs both customer written and vendor supplied Refer to the vendor do...

Page 297: ...nment Step 1 VTAM Definition The following should be added to the Local Major Node VTAM definition The printer will be attached as an LU1 IPDS capable printer LOC3174 VBUILD TYPE LOCAL LOCPU74 PU CUAD...

Page 298: ...re not supported in this mode 6500 LU3 DSE Remote SNA 3174 Control Unit v LU1 DSE mode is utilized when host controls are not needed to accomplish the print function desired An existing remote 3174 SN...

Page 299: ...OSEP PRWIDTH 132 NOFCBLOD WS W R Q PMD LIM F T C P CKPTPAGE 30 DESTID NAME P6500 DEST R1 Step 4 Define to CICS or another application program Refer to the vendor documentation for defining a DSE print...

Page 300: ...te for the environment Step 1 VTAM Definition The following should be added to the Local Major Node VTAM definition The printer will be attached as an LU1 IPDS capable printer LOC3174 VBUILD TYPE LOCA...

Page 301: ...t supported in this mode Attaching Printer to VM Host System Below are sample execs you can read in order to help you to understand how to attach this printer to a VM host system SNA Attachment Sample...

Page 302: ...TEM 1 Physical and Logical Unit Types This section describes some of the Physical Unit PU types and Logical Unit LU types that you are likely to use when configuring this printer on your host system G...

Page 303: ...connection This connection type is used when VTAM is controlling the non SNA control unit and device LU type 1 An LU type 1 is for an application program that communicates with single or multiple devi...

Page 304: ...LU type 6 1 is for an application subsystem that communicates with another application subsystem in a distributed data processing environment An example of an LU type 6 1 is an application program tha...

Page 305: ...ese patents You can send license inquiries in writing to InfoPrint Solutions Company LLC 6300 Diagonal Hwy 002J Boulder CO 80301 9270 U S A The following paragraph does not apply to the United Kingdom...

Page 306: ...tibility or any other claims related to non InfoPrint Solutions Company products Questions on the capabilities of non InfoPrint Solutions Company products should be addressed to the suppliers of those...

Page 307: ...e lead containing materials such as circuit boards and connectors that require special handling Before this unit is disposed of these materials must be removed and recycled or discarded according to a...

Page 308: ...arks of Intel Corporation in the United States other countries or both Java and all Java based trademarks and logos are trademarks or registered trademarks of Sun Microsystems Inc in the U S and other...

Page 309: ...ce may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation European Union EU Conformity Statement Hereby In...

Page 310: ...chkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG zur Angleichung der Rechtsvorschriften ber die elektromagnetische Vertr glichkeit in den EU Mitgliedsstaaten und...

Page 311: ...em Deutschen Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten EMVG bzw der EMC EG Richtlinie 2004 108 EG f r Ger te der Klasse A Dieses Ger t ist berechtigt in bereinstimmung mit dem Deut...

Page 312: ...s product is equipped with a 3 wire power cord and plug for the user s safety Use this power cord in conjunction with a properly grounded electrical outlet to avoid electrical shock 296 InfoPrint 6500...

Page 313: ...printer No other rights under this license are granted 2 Source Code A source code version of eCos Software is available under the terms of the Red Hat eCos Public License v1 1 at www printronix com P...

Page 314: ...IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OR SUBSTITUTE GOODS OR SERVICES LOSS OF U...

Page 315: ...ent 4 Our entire liability and your exclusive remedies for our liability of any kind including liability for negligence except liability for personal injury caused solely by our negligence for the Sof...

Page 316: ...T IS EFFECTIVE UNLESS WRITTEN AND SIGNED BY PROPERLY AUTHORIZED REPRESENTATIVES OF EACH PARTY BY USING THIS PRINTER YOU AGREE TO ACCEPT THE TERMS AND CONDITIONS OF THIS AGREEMENT 300 InfoPrint 6500 V...

Page 317: ...and designed to be read by a one dimensional scanning device baud A unit of speed that measures the rate at which information is transferred Baud rate is the reciprocal of the length in seconds of th...

Page 318: ...inted in one horizontal inch cps Characters per second A measurement of the print speed of a serial character printer CPU Central Processing Unit CR Carriage Return CT0 Abbreviation for Coax Twinax on...

Page 319: ...rict character alignment is desired tables charts spreadsheets and so forth font name See typeface font pattern A font pattern is the matrix of pixels which represents a character symbol or image font...

Page 320: ...cknowledged N A Not available or not applicable NL New Line 3287 only NLQ Abbreviation for near letter quality font This is the highest resolution mode supported on the 6500 Not Ready Mode Offline The...

Page 321: ...the number of component units in a given range used to create an image in print Expressed as the number of dots per inch dpi horizontally and vertically ROM Read Only Memory Programs instructions and...

Page 322: ...brand name that identifies a particular design of type Examples are Courier Helvetica and Swiss Also called type family typographic font See font proportional U UPC Universal Product Code USET Abbrev...

Page 323: ...TCB CORRUPTED 228 120 MACHINE CHECK 228 121 PAPER NOT AT SPEED 228 122 PAPER NOT SCHEDULED 228 123 PAPER BUSY TOO LONG 228 124 PAPER FIFO OVERFLOW 228 125 PAPER FIFO UNDERFLOW 228 126 FEED TABLE CHEC...

Page 324: ...inax Interface menu 60 Active versus saved configurations 20 Adapter Address Submenu Network Setup menu 99 DHCP 100 Gateway Address 99 IP Address 99 MAC Address 99 Subnet Mask 99 Adapter Parameters Su...

Page 325: ...el Interface Signals 201 cables 260 CALIBRATE TRANSPORT PRESS ENTER KEY 235 CALIBRATING TRANSPORT PLEASE WAIT 235 CALIBRATION ERROR SEE USER S MANUAL 235 Cancel buffers Twinax Interface menu 61 Cancel...

Page 326: ...ty Options menu 3270 Interface menu 97 Coax Interface menu 79 Compatibility Options Coax Interface menu 73 Translate Table 73 Compatibility Options menu 3270 Interface menu 94 Compatibility Option 1 C...

Page 327: ...lel Interface Signals 201 DHCP Adapter Address Submenu Network Setup menu 100 Ethernet Address Submenu Network Setup menu 105 Wireless Address Menu Network Setup menu 108 DIAGNOSTIC PASSED 235 Diagnos...

Page 328: ...4 Forms length IGP Configuration menu 184 Print Format menu Forms Length In Inches 185 Forms Length In Lines 185 Forms Length In MM 185 Forms Length In Inches Print Format menu Forms length 185 Forms...

Page 329: ...enu 128 interfaces 260 Interfaces printer 193 International Mode Wireless Parameters menu 111 INTERRUPT UNUSED VECTOR 00 246 Intervention Required 3270 Interface menu 91 Coax Interface menu 73 IP Addr...

Page 330: ...ERROR 222 011 SCS COMMAND ERROR 222 012 STRUCTURED FLD ERROR 222 013 ACTIVATE LOST 222 014 INVALID ACTIVATE 222 015 COMMUNICATION CHECK 223 016 INVALID COMMAND 223 017 STACKER JAM 223 018 STACKER FUL...

Page 331: ...234 B21 STATUS PRINTER RESET 234 B22 ERROR DECOMPRESS SIZE 234 B23 ERROR DECOMPRESS CKSUM 234 B30 STATUS INITIALIZING 234 B35 STATUS WAITING FOR EC STATUS 234 B40 ERROR SDRAM EEPROM CKSUM BAD 234 B41...

Page 332: ...e Time 103 Ethernet Address Submenu 104 DHCP 105 Gateway Address 104 IP Address 104 MAC Address 104 Subnet Mask 104 Ethernet Parameters Submenu 105 ASCII Data Port Number 106 Buffer Size in Kbytes 106...

Page 333: ...ity 120 Strobe Polarity 120 TOF Action at Prime Signal 121 Trickle Time 121 PC Parallel Menu Parallel Interface menu 119 Perforation Skip Print Format menu 188 physical unit PU types and examples 286...

Page 334: ...menu 60 Printer Emulation Configuration Emulation Configuration menu 134 Printer Emulation Configuration menu 166 Epson Emulation menu 169 Print Format menu 181 Proprinter III XL Emulation menu 167 pS...

Page 335: ...196 RS 232 Serial Interfaces 194 RS 422 6500 Models 195 one char enquiry 197 poll character 197 serial interface configuration 197 serial interface error handling 196 RS 422 Serial Interfaces 194 Runn...

Page 336: ...126 Parallel Interface menu 118 PC Parallel menu 121 Serial Interface menu 131 True Vertical 1 10 Code V Configuration menu Graphics Option 160 Truncate Off Page Alpha Code V Configuration menu Graphi...

Page 337: ...AP User 116 Wireless Parameters menu 109 Antenna Diversity 111 Channel 110 Default WEP Key 111 112 International Mode 111 Minimum Transfer Rate 110 Operation Mode 110 Power Management 111 Preamble 111...

Page 338: ...322 InfoPrint 6500 V User s Manual...

Page 339: ......

Page 340: ...Printed in USA S550 1002 01...

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