InfoPrint 6500 DBCS, User Manual

Page: 169 / 230

Fault Correction Procedure
169
FREEFORM OFF Yes A control panel key is
stuck in the down
postion. 1. Release stuck keys.
Determind and correct
what made the key(s)
stick.
2. Cycle power: power off
the printer, wait 15
seconds, power on the
printer. If the message
appears, replace the
control panel.
FREEFORM ON:OFF HOLD
KEY @ PWRUP Yes This message appears if
the freeform feature is
enabled. This feature is
for manufacturing use
only and is never used
by the customer or field
maintenance personnel. 1. Power off the printer.
Hold any control panel
key down and power on
the printer. Hold the key
down until the printer
powers up and the
message FREEFORM
OFF appears on the
LCD. If the message
reappears, contact your
InfoPrint service
representative.
H00: PCI SLOT ?
See User Manual No The controller board is
not communicating with
a PCI card. This could
indicate a bad PCI card,
poor connection, or
problem in the PCI bus. Contact your InfoPrint
service representative.
H01: PCI J12
See User Manual No The controller board is
not communicating with
the PCI card in PCI slot
J12. This could indicate
a bad PCI card, poor
connection, or problem
in the PCI bus. Contact your InfoPrint
service representative.
H02: PCI J13
See User Manual No The controller board is
not communicating with
the PCI card in PCI slot
J13. This could indicate
a bad PCI card, poor
connection, or problem
in the PCI bus. Contact your InfoPrint
service representative.
Table 8: Fault Messages
Fault Message
Operator
Correctable?
Explanation Solution
Fault Messages