InfoPrint 6500 DBCS, User Manual

Page: 153 / 230

Fault Correction Procedure
153
DIAGNOSTIC PASSED N/A Status message: the
printer passed its
memory and hardware
initialization tests. No action required.
DO NOT POWER OFF
DOWNLOADING %%
N/A Status message: the
new emulation program
is loading into printer
RAM. XX% indicates
how much of the
program has loaded. No action required.
DP FIFO BUSY* No There is a timing
problem in the Engine
Controller firmware. Contact your InfoPrint
service representative.
DRIVER CIRCUIT BAD
SEE USERS MANUAL
No The hammer coil count
test failed. Contact your InfoPrint
service representative.
E00 EXE @ ADDR0
See User Manual Yes An illegal or unsupported
instruction was
attempted in the
application program. 1. Cycle Power. Run
the print job again. If
the message
appears, load the
latest emulation
software.
2. Cycle power. Run the
print job again. If the
message appears,
record the display
message and send it
to your next higher
support facility.
E01A TYPE 0x40
See User Manual Yes An illegal or unsupported
instruction was
attempted in the
application program. 1. Cycle Power. Run
the print job again. If
the message
appears, load the
latest emulation
software.
2. Cycle power. Run the
print job again. If the
message appears,
record the display
message and send it
to your next higher
support facility.
Table 8: Fault Messages
Fault Message
Operator
Correctable?
Explanation Solution
Fault Messages