InfoPrint 6500 DBCS, User Manual

Page: 141 / 230

Fault Correction Procedure
141
058 SHUTTLE JAM
SEE USERS MANUAL
No No shuttle movement or
the shuttle is moving at
the wrong speed. Make sure the ribbon is
not twisted and the platen
lever is set correctly. If
the fault reoccurs,
contact your InfoPrint
service representative.
059 CANCEL PRINT
ACTIVE N/A Non–error status
message. No action required.
060 PRINTER HOT
SEE USERS MANUAL
No Printer temperature is
elevated beyond normal
threshold. Contact your InfoPrint
service representative.
062 EXHAUST FAN CHECK
SEE USERS MANUAL
Yes Sensors cannot detect
current in fan circuit. Power off the printer.
Check for obstruction of
vents and fan airway;
remove any obstructions.
Check for items beneath
the printer blocking
cabinet vents. Power
back on the printer. If this
message reoccurs,
contact your InfoPrint
service representative.
NOTE: This message
should not appear on a
Pedestal model. If this
message does appear,
contact your InfoPrint
Service Representative.
065 HAMMER FAN CHECK*
SEE USERS MANUAL
Yes Sensors cannot detect
current in fan circuit. Power off the printer.
Check for obstruction of
vents and fan airway;
remove any obstructions.
Check for items beneath
the printer blocking
cabinet vents. Power
back on the printer. If this
message reoccurs,
contact your InfoPrint
service representative.
069 DATA CLEARED N/A Appears when data is
cleared out of printer
after
Cancel key has
been pressed.
No action required.
Table 8: Fault Messages
Fault Message
Operator
Correctable?
Explanation Solution
Fault Messages