142
Chapter
6
Fault Messages
080 POWER SUPPLY HOT
No
Power supply
temerature is elevated
beyond normal
threshold.
Contact your InfoPrint
service representative.
081 POWER VOLT CHECK*
SEE USERS MANUAL
No
Power supply voltage
failure.
Contact your InfoPrint
service representative.
082 POWER 8.5V CHECK*
SEE USERS MANUAL
No
Internal power failure.
Contact your InfoPrint
service representative.
083 INTAKE FAN CHECK*
SEE USERS MANUAL
Yes
Sensors cannot detect
current in fan circuit.
Power off the printer.
Check for obstruction of
vents and fan airway;
remove any obstructions.
Check for items beneath
the printer blocking
cabinet vents. Power
back on the printer. If this
message reoccurs,
contact your InfoPrint
service representative.
084 POWER 48V CHECK*
SEE USERS MANUAL
No
Controller voltage failure.
15 V faiure on the
controller board.
Contact your InfoPrint
service representative.
085 CONTROL VOLT
CHECK
SEE USERS MANUAL
No
Controller voltage failure.
Contact your InfoPrint
service representative.
086 CONTROL 15V CHECK*
SEE USERS MANUAL
No
Controller voltage failure.
Contact your InfoPrint
service representative.
087 PLATEN OPEN
TIMEOUT
CLOSE PLATEN
Yes
The platen lever has
been open for at least
one minute.
Lower (close) the platen
lever.
088 CONTROL 23.5V
CHECK*
SEE USERS MANUAL
No
Controller voltage failure.
Contact your InfoPrint
service representative.
089 RIBBON STALL
CHECK TRANSPORT
Yes
The controller board
does not detect ribbon
movement.
Make sure the ribbon is
not twisted and the platen
lever is set to match
thickness of media being
used. If fault reoccurs,
contact your InfoPrint
service representative.
Table 8: Fault Messages
Fault Message
Operator
Correctable?
Explanation
Solution
Summary of Contents for 6500 DBCS
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Page 10: ...Table of Contents...
Page 20: ...20 Chapter 1 Printer Overview...
Page 28: ...28 Chapter 2 Printer Component Locations...
Page 114: ...114 Chapter 4 Printer Information Menu...
Page 128: ...128 Chapter 5 IEEE 1284 Parallel Interface...
Page 184: ...184 Appendix A Printing Rates...
Page 188: ...188 Appendix B Printing Speed...
Page 212: ...212 Communication Statements...
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