infobit iShare CX, User Manual

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Bad wireless connection. The
connection between the transmitter
and the base unit is not stable.
Wi-Fi problems.
⚫
Interference in the radio channel.
⚫
Overload in the radio channel.
“ iShare X ” does not automatically
jump to other channels when there
are changes in the RF environment.
⚫
Use a Wi-FI scanner to find a free
wireless frequency and channel
and select it via the setting
configuration.
⚫
Regularly check the RF
environment if there are
frequently changes in Wi-Fi
networks in your environment.
Low signal strength:
⚫
Metal cabinets, walls,
construction elements, …can
cause reflections deteriorating
the wireless signal.
⚫
Obstacles between dongles and
Base unit cause lowering of the
wireless strength and quality.
⚫
Put the base unit closer to the
main screen.
⚫
Change the orientation of the
antennas at the rear panel of
base unit to the transmitter
direction.
⚫
Remove or limit as much as
possible all obstructions
between the transmitters and
base unit.
⚫
Avoid to place the Base-unit in
(metal) cabinets, suspended
ceilings, under tables or in
adjoining rooms.
Can’t get the “ iShare X ” run when plug
the transmitter to lap-top
⚫
When you are using “ iShare X ”
for the first time on your laptop
or for guests, you have to copy
the Launcher program “ iShare X
windows. Exe” or “ iShare X
macOS. app” for first on your
Laptop /PC. Run this Starter-
program. You can run the Starter
App without Admin-rights.
There are 2 possibilities to load the
Launcher program, see chapter 7.4.
Best is: download the App via LAN or
Wi-Fi of Base-unit. When the Launcher
program is preinstalled one time,
“ iShare X ” is ready to use later
immediately.
⚫
Bad connection at USB port on
the lap-top
⚫
Reconnect to the USB port
⚫
Try another USB port
⚫
Reboot the lap-top
⚫
Some types of USB devices might
be blocked as the company
policy.
⚫
USB port setting on the lap-top
might limit the usage of high
power USB device when on
battery power.
If possible, change the USB port policy
on the lap-top
Low video performance (sharpness,
audio and video dropouts, video
⚫
The media-player is not ideal.
⚫
The video quality also depends
⚫
Use another media-player (VLC
player …), another browser.