infobit iShare CX User Manual Download Page 96

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96 / 108

Firmwares are NOT matching:

When dongle firmware or “Launcher” firmware are older version, or in other words dongle firmware or “Launcher” firmware

doesn’t match with the base unit version, it shows up ““

iShare X

” ATTENTION” alert

message box in the window OS or MAC

OSX, as below.

When mismatching occurs, please do the following steps to update the firmware, as indicates in the message box.

Summary of Contents for iShare CX

Page 1: ...1 108 iShare X Wireless Conferencing System BYOD BYOM User Manual_V1 0 Receiver iShare X400 Transmitter iShare HX HDMI dongle iShare CX Type C dongle www infobitav com info infobitav com ...

Page 2: ...reless mirroring protocols like Airplay Miracast Chromecast Support plug n play HDMI Type C dongles for wireless connection Support Windows APP for wireless connection MAC APP will be available soon Support 4 split screen view Support wireless touch back on interactive whiteboard touch screen Best in class data security with dual network and high standard encryption PoE supported saving PSU when c...

Page 3: ...ection 20 4 5 Audio Connection 21 4 6 LAN connection 22 4 7 Usage of USB device 22 5 Quick to Start 24 5 1 Mobile device Wireless Connection 24 5 1 1 Enable portable hotspot 25 5 1 2 Enable LAN connection 26 5 2 Pairing transmitter with base unit 27 5 3 Mirroring 29 5 3 1 Microsoft Windows PC laptop with Dongle 29 5 3 2 Microsoft Windows PC laptop with application 32 5 3 3 Options for Microsoft Wi...

Page 4: ... Start with HDMI dongle or Type C dongle 61 7 Web Setting Management Configuration 63 7 1 Network settings 66 7 1 1 Wireless network 66 7 1 2 Ethernet 75 7 1 3 Auto change password 76 7 2 Display Audio 77 7 2 1 HDMI 77 7 2 2 Audio 79 7 2 3 Airplay screen quality 80 7 2 4 Start screen 81 7 2 5 Home Screen background image 81 7 3 Moderator control 82 7 4 System settings 84 7 4 1 Buttons 84 7 4 2 Dat...

Page 5: ...2 Clear history after meeting 92 7 8 About device 93 8 Updating iShare X 93 8 1 Check current firmware information 94 8 2 Upgrading firmware of base unit 97 8 3 Upgrading and Pairing of Dongle 98 8 4 Upgrading Launcher 99 8 5 Clean left files of older versions of Launcher program in laptop 101 9 WIFI Recommendation Setting 104 9 1 Check the WIFI config on base unit 104 9 2 Check the WIFI RSSI on d...

Page 6: ...evices to share their contents onto main display wirelessly iShare X400 supports USB Camera USB Speak Phone over WI FI sharing by connecting external USB devices to base unit and transmits via Wi Fi easily configure your meeting room setup to make video conference more efficiently A typical iShare X contains one Base Unit iShare X400 and Transmitters e g iShare HX and iShare CX for choices iShare ...

Page 7: ... to share the screen Accessories ID Name Description 1 Antenna 3 pcs of antenna are included in the box To avoid damage they are not pre mounted The antenna can rotate for a better wireless connection 2 Power adapter International plug inter changeable power adapter of which the plugs include options of US Europe UK Australia standard 3 Phoenix terminal 1 piece phoenix terminal for connecting the ...

Page 8: ...ors LAN port RJ45 x2 1 000Mbps x1 100Mbps x1 USB interface USB3 0 x3 USB 2 0 x1 Type C x2 Audio Input AirPlay Miracast DLNA Windows MAC USB BT Speakphone Control connectors 3 5mm Phoenix terminal RS232 interface Number of window simultaneous on screen 4 14 4 main windows 14 thumbnail windows Number of simultaneous connections 16 Data rate in wireless Up to 1 200Mbps Video Playback Frame Rate 20 60...

Page 9: ... X400 Front Panel Note Front USB A port and type C port cannot be used at the same time type C port is prior to USB A port ID Name Description 1 Front USB A connector USB A port for dongle pairing mouse control USB touch screen etc 2 Front Type C connector Type C port for dongle pairing 3 Power Button Turn on or off the device ...

Page 10: ...tton and control PC source device when a PC desktop is mirroring to the screen by plugging in the dongle Used for connecting a USB based touch screen to create upgrade Launcher by clicking Download button hide SSID PASS Wifi IP and Lan IP by clicking Info check Security level button and control PC source device when a PC desktop is mirroring to the screen by plugging in the dongle Used for creatin...

Page 11: ... Lock One end is wrapped around a fixed object and the other end insert into this port to keep safety 4 Rear Type C connector Type C port for type C dongle pairing 5 Rear USB3 0 connector USB A port for HDMI dongle pairing mouse control USB touch screen and USB device such as USB camera and speaker connecting etc 6 Reset Reset button to restore to the factory default setting 7 HDMI output Connect ...

Page 12: ...sktop is mirroring to the screen by plugging in the dongle Used for connecting a USB based touch screen to create upgrade Launcher by clicking Download button hide SSID PASS Wifi IP and Lan IP by clicking Info check Security level button and control PC source device when a PC desktop is mirroring to the screen by plugging in the dongle Used for creating or upgrading Launcher by clicking Download b...

Page 13: ...w ON System settings Date time Automatic date time use network provided time Auto Standby Never Language English Security Settings Security Level Security level 1 Connection Password 4 digits password beginning with 0000 Change admin password admin default Other settings Auto create launcher Disabled Clear history after meeting Always 3 1 4 Dongle Front Panel iShare HX iShare CX are dongles which ...

Page 14: ...ed in the PC laptop 2 the button is defective 3 the USB port or computer might be defective Model iShare HX ID Name Description 1 HDMI connector HDMI connector can be plugged into a PC laptop for sharing your screen 2 USB connector Supply power or plug into the base unit for pairing the Button to the Base Unit or upgrade the dongle 3 Touching Button Touch the sensor button to start displaying the ...

Page 15: ...irroring screen ID Name Description 1 Type C DP connector Using Type C DP connector of the button can be plugged into a PC laptop for sharing your screen 2 Touching Button Touch the sensor button to start displaying the content of the PC laptop s screen on the main screen Touch the button during the meeting will toggle the sharing of the screen 3 LED ring indicator Indicates the status of the butt...

Page 16: ...bled Wi Fi Infrastructure mode Client Mode Wi Fi connection to router is established icon displays the current signal strength A secure Wi Fi connection is established or connection to a router failed Wi Fi is not available LAN Infrastructure mode access point is disabled 2 ID Wi Fi name or device name of the Base unit access point ...

Page 17: ...icon will show up accordingly 10 iOS quick start iOS devices use Airplay for mirroring 11 Android Quick Start Scan QR code to download android app iShareX to mirror from smart devices to display 12 Windows MacOS Quick Start Steps to instruct how to transmit PC laptop onto the main screen First time users must install the starter program from the web page or from the USB stick one time 13 BYOM guid...

Page 18: ...an rotate for better wireless connection Attention For optimal performance install the Base unit close to the display and avoid obstacles between the Base unit and the Transmitters Necessary tools A drill type of drill depends on the type of wall The mounting screws mounting screws not included in the package Necessary parts 2 mounting screws Screw head diameter of screws shall be within 6 8mm How...

Page 19: ... cordless telephone microwave ovens It is also best to install antennas at least 15 cm 6 inches from concrete walls The most favorable situation is a direct line of sight between antennas and Buttons Any obstruction will cause the signal to follow a longer propagation path which can result in performance degradation Due to the radio pattern of the dipole antennas the antennas should not be placed ...

Page 20: ...t to switch ON or OFF Power over Ethernet POE If the LAN Ethernet switcher support POE Power over Ethernet it could power up the Base unit instead of using the external power adapter iShare X400 LAN2 Port supports POE 4 4 Video Connection 1 Connect the HDMI Output of base unit to a 4K or Full HD display by a HDMI cable 2 Connect the power adapter to the base unit DC power socket and connect the ot...

Page 21: ... capturing and send the audio of PC laptop as long as PC laptop is successfully mirroring desktop to the main screen 1 Please be sure the button is static green and the PC laptop is sharing on the screen 2 Check Setting configuration to adjust the Volume set in iShare X setting tab PC laptop Sound As default set iShare X will mute the internal speaker of PC laptop and route the audio to the base u...

Page 22: ...onnector into the LAN port of Base Unit 2 Connect the other side to LAN 3 If the LAN Ethernet switcher support POE Power over Ethernet it could power up the iShare X400 other than using the external power adapter The LAN connection can be used for Network integration of Base Unit in guest or company network Telnet control the Base Unit Maintenance purpose Over The Air Update OTA of firmware of Bas...

Page 23: ...o and the USB HID function for mouse control and click function of a touchscreen Connect touch interface of your screen to the USB port on your laptop or PC USB control USB mouse For configuration menu Single click to select Right click to back to the Home Page Touch screen Click to select Long press to open the contextual menus as double click or right clicking button of a USB mouse External USB ...

Page 24: ...ng the external USB devices such as Microphone camera to start meeting with all kinds of video conference software such as Skype Teams Zoom 5 Quick to Start 5 1 Mobile device Wireless Connection 1 Download the application namely iShareX for example scan QR Code in Home screen in Android Google Play market for Android mobile device ...

Page 25: ...ireless Direct Mode Linked Single Network where the base unit creates its own wireless access point to which all the transmitters connect This is typical for quick setup temporarily installations or for small business meetings with a small number of meeting rooms The Wi Fi icon for WiFi Direct Mode appears in the top status bar on the Home screen The SSID for these hotspots appear in the Start scr...

Page 26: ...400 is successfully connected to the LAN and get an appointed IP address Note When it shows N A means the iShare X400 is not connected to the LAN Local Area Network by CAT cable or it failed to get an available IP address by the corporation router Please refer to the LAN settings in Ethernet as below Default password for entering the Main menu on webserver console is admin ...

Page 27: ...the iShare HX HDMI dongle to USB port or iShare CX Type C dongle to type C port to pair all the transmitters with base unit The home page displays as shown below 2 When plug in transmitters the message table shows Transmitter is booting please wait as below ...

Page 28: ...ge table shows Pairing please wait as below 4 After completing the pairing the message table shows Pairing successful on the home page as below Then please un plug the transmitters and use it for the mirroring on your laptop ...

Page 29: ...PC Application If there are several participants in a meeting mixed operation is also possible Operating system requirement Windows XP Vista 7 8 8 1 10 32 64 bit Note The below virtual driver installation guide is also applied to software application HDMI and Type C dongle usage The first time user connects laptop with iShare X400 over wifi when the application detects iShare X400 is connected wit...

Page 30: ...30 108 ...

Page 31: ...31 108 Now the driver is installed iShare HX HDMI dongle ...

Page 32: ...it to pair 2 Plug the Type C port of iShare CX to PC laptop MacBook 3 Touch to mirror when the LED indicates is static green 4 When LED is static red the desktop is mirroring to the main screen 5 3 2 Microsoft Windows PC laptop with application For first time user you must copy the launcher program iShare X for Windows to your laptop 1 Use a universal USB stick to create a Launcher that is stored ...

Page 33: ...ect to the LAN network 3 Double click the iShare X windows exe Launcher program a list of all available iShare X in the same network will be displayed select which device you want to connect to The connections are password protected lock icon It supports multiple iShare X400 receivers connected via LAN connection and all listed If connect via WiFi only one receiver can be detected and listed ...

Page 34: ...ady to share You can also manually connect by entering the name SSID or IP address click icon Enter the corresponding base unit password press OK the system is Ready to share 5 Click Ready to share when window color is static red the desktop is mirroring to the main screen ...

Page 35: ...status icon to open up the context menu About You can check the software versions of the Base unit the dongle and the launcher program Exit quick the APP Exiting the App completely If you click the close in the upper right corner the app in the task bar is only minimized and can be recalled again at any time 5 3 3 Options for Microsoft Windows PC Laptop Extended Screen Click the icon in App to ope...

Page 36: ...on the laptop and the virtually extended screen 2 is displayed on the main screen If the PC has already connected an extended screen 3 the extended screen 2 will always be displayed on the main screen For the first time use of function Extended Screen click the Extended Screen will pop out a message to indicate the installation of the ExtendedDisplay driver Click yes to continue once installed the...

Page 37: ...ally switches to Extended Mode If you stop the transfer with iShare X Pause Windows remains in Extended Mode until you press Windows key P on the laptop to select the PC screen only mode Remote control is available for Extended screen since Firmware version V3 0 7C 40A1020 ...

Page 38: ...lly for this laptop only The shape of mouse pointer is equal the shape in application There may be a small delay in movement of the cursor approx 150 ms The movement of mouse pointer is displayed very smooth with hardly noticeable delay about 20 ms on the main screen which significantly improves the operation of the application from the main screen The look of the mouse pointer is every time in al...

Page 39: ... Type C port of iShare CX to PC laptop MacBook 3 Touch to mirror when the LED indicates is static green 4 When LED is static red the desktop is mirroring to the main screen 5 3 5 MAC OS PC laptop with application For first time user you have to copy the Launcher program iShare X for Mac first on your Mac 1 Use a universal USB stick to create a Launcher which is stored in the base unit Connecting t...

Page 40: ...r Mac to Wi Fi network displayed on the Home screen Guest Staff or connect to the LAN on the network using a network cable 3 Double click the iShare X for Mac Launcher program a list of all available iShare X in the same network will be displayed select which device you want to connect to The connections are password protected lock icon ...

Page 41: ... is Ready to share 5 Click the visual button Ready to share in Mac when window color is static red the desktop is mirroring to the main screen 6 Click the visual button again to stop mirroring window color shows green again You can minimize the APP window in top menu bar you can see if screen is mirroring or not Right click the iShare X status icon in top menu bar to open up the context menu About...

Page 42: ... close in the menu bar of the app the app in the top menu bar is only minimized and can be recalled again from the top menu bar at any time 5 3 6 Operations for Apple MacOS MacBook Extended Screen Click the icon in App to open close options Options Extended Screen ...

Page 43: ...he application from the main screen The look of the mouse pointer is every time in all applications like a typical cursor arrow Stream Mode Fluency Priority Default Image transmission delay is small image resolution will be lower suitable for PPT presentation mode Quality Priority The image resolution is relatively high but when the image content is complex the transmission delay will be relativel...

Page 44: ...on 2 Connect your mobile device to one of the displayed Wi Fi networks 3 Open the iShare X application in your mobile device and you will see the Home Page of iShare X as shown below and click the device list refresh button for Android which is highlighted in red circles as shown below ...

Page 45: ... Welcome on the home page For example if we connect it by a HUAWEI PAR AL00 it shows a HUAWEI PAR AL00 on screen as shown below 6 Now you can mirror your mobile 7 Click again the button Share Screen to stop mirroring Click Fullscreen to be full screen in the main screen when more than one signal is connected and shared ...

Page 46: ...ogy user can stream his screen or music YouTube videos pictures wireless to Base unit Connect your iOS device with the same Wi Fi network from iShare X400 For iOS devices activate the control center Click the Airplay icon on your Apple device and select the target iShare X400 to start mirroring through the iShare X400 to the main screen ...

Page 47: ...connecting successfully 5 3 9 Miracast on Android Devices and WIN10 PC laptop Android Devices Steps as below 1 Make sure the Wi Fi or WLAN is enabled 2 Swipe down from the top of phone s screen and click the wireless display icon in the popup page ...

Page 48: ... Security Level 1 mode there is no need to enter password to connect Under Security level 2 and Security level 3 mode it will need to enter password on iShare X400 home screen to connect and mirror 4 After entering password it will show your mobile content on display 5 Click the wireless display icon again disconnect to stop mirroring ...

Page 49: ...tion zone icon as below 3 Click project icon to enter password on home screen to connect and mirror Note under Security Level 1 mode there is no need to enter password to connect Under Security level 2 and Security level 3 mode it will need to enter password on iShare X400 home screen to connect and mirror ...

Page 50: ...sconnect to stop mirroring 5 3 10 Chromecast on PC iShare X400 support Chromecast function on WIN 7 and WIN 10 PC PC and iShare X400 base unit need to be in the same LAN network to start cast content onto screen via Chromecast 1 Open Chromecast browser connect your PC with same network of iShare X400 as below pic ...

Page 51: ...51 108 2 Click cast to start Chromecast function 3 Find target base unit SSID as below Click to connect ...

Page 52: ... Base unit you can click on LEFT or RIGHT arrow 2 to show the small preview windows as a bar on the right edge of the screen or to hide them if they are disturbing Once the preview windows are activated you see live pictures 1 of all connected transmitters and android devices via iShare X APK at the right edge of the screen ...

Page 53: ...en in full format A red frame is shown for the active picture The button indicates play button click to show screen The button indicates step out screen click to stop mirroring the current signal The button indicates full screen click to be full on main screen The button indicates volume click to adjust the volume of connected signal 5 5 Whiteboard Annotation Whiteboard and Annotation requires an ...

Page 54: ...tart this mode Tap click the LEFT arrow 1 located on the right side of the screen and select Whiteboard or Annotation icon icon in 2 Icon in 2 indicates information click to check the base unit SSID password Wifi IP and Lan IP address when some device are sharing on main screen This info will show on main screen at least 20s then will disappear automatically In order to let other attendees join in...

Page 55: ...mpty page Delete the actual page Display previous or next page Tool bar 2 Undo one step backward in changes Redo one step forward in changes Erase part of drawings or annotation change diameter by a longer tap Clear the entire drawing writing on the screen Pen allows writing drawing in different colors ...

Page 56: ...age PNG WMN Close Whiteboard to go back to Home screen actual project can be saved on local storage WMN File options Open WMN file from local storage and continue edit an older project New project Save as WMN on local storage in unit it will be erased after POWER OFF Import from U disk stored project WMN All pages are saved as PDF on local storage Clear history delete all whiteboard annotation fil...

Page 57: ...unction Tool bar 1 Undo one step backward in changes Redo one step forward in changes Erase part of drawings or annotation change diameter by a longer tap Clear the entire drawing writing on the screen Pen allows writing drawing in different colors Draw basic geometric shapes ...

Page 58: ...ngs to connected users Scan the QR code with your mobile s camera or enter the given IP address in a browser If the network connection is set properly you will get the saved files on Base unit which you can download as PNG file The possibility for download will be closed after you click OK You can copy data to USB disk and put this USB disk into the Base unit and import with Import from U disk to ...

Page 59: ...ed with iShare X400 base wirelessly either by software application or USB disk with iShareX software inside 3 Virtual driver is required to install in windows OS to support USB over Wifi for the 1st time MAC OS to support USB over Wifi is still under development when the driver is well installed there will be two icons of camera and mic shown in the application UI the white color indicates the USB...

Page 60: ...60 108 Settings Audio For Speaker select Virtual Meeting Audio For Microphone select Virtual Meeting Audio ...

Page 61: ...isplay 6 2 Start with HDMI dongle or Type C dongle Note when starting a wireless conference via dongle for first time use it will need to double click the iShare X exe application to run which is in your CD Drive of PC as below path Since second time use the software will be run in the background of Windows OS automatically this is a patent avoiding operation end user can ignore it ...

Page 62: ...iShare X400 by cables 2 Refer to chapter 5 3 1 make sure the laptop is well connected with iShare X400 wirelessly in the same network by HDMI dongle iShare HX or USB C dongle iShare CX 3 Launch VC application such as Zoom from desktop Choose Settings Video Camera Meeting Camera ...

Page 63: ...he base unit s AP After a few seconds they re connected the camera Mic and speaker data will be transferred to the PC But pls be noted that if the base unit is not accessed to the internet that will cause the video conference offline 7 Web Setting Management Configuration Connect base unit ID Password or LAN IP to laptop to enter Wi Fi IP browser page to configure settings of base unit The iShare ...

Page 64: ...e saved Click Setting button on the top right corner to enter into menu to configure A password is required to enter the configuration menu The default password after Reset is admin You can change the password in menu Security setting Note If user has forgotten his password you need to make a Factory Reset to restore admin as password ...

Page 65: ...65 108 The main interface of Setting is shown as below including Network settings Display Audio Moderator control System settings Security settings Firmware upgrade Other settings About device ...

Page 66: ...organizations Segmented Dual Network is to provide two segmented routing ways to connect to the base unit simultaneously and separately including wireless WI FI network normally connected to Guest untrusted network and wired LAN network normally connected to the corporate trusted network A typical Segmented Dual Network topology is shown as below 7 1 1 1 Wireless network configuration wizard Enter...

Page 67: ... meetings The Wi Fi icon for the Wireless direct mode is displayed in top status bar of Home screen Guest connect to the access point of iShare X400 while Staff can also connect to Base unit via Wi Fi or via LAN connection to their corporate network Stand Alone Connection The internal Wi Fi access Point of iShare X400 is active The dongle is paired directly to it Guest and Staff use the internal W...

Page 68: ...s that do not allow network access for Guests due to strict security concerns and are completely separate from the corporate network Under this mode dongle will be automatically paired to the base unit Wi Fi hotspot when plugging dongle to the base unit USB port for pairing You can start using iShare X400 in this mode without any other wireless network configuration Click Next step to Set up Wi Fi...

Page 69: ...hannel European area 36 40 44 48 Default channel China 149 153 157 161 Password Click in the input filed to fill out the appropriate password with length of 8 characters Click Next step to edit or change Guest network SSID and STAFF network SSID This information will be shown at Home Screen of iShare X Click Submit settings to finish configuration After it please re pairing dongle with the base un...

Page 70: ... corporate network without having to change the Wi Fi This is very useful for organizations which have a wireless Guest network for external visitors and a wired Staff network for their employees The segmented Dual Network of iShare X provides two separated routing ways to connect to the Base unit at same time Guest users are not able to access any resource on the Ethernet of the company iShare X ...

Page 71: ...the enterprise s access point Mobile users stay connected to their current network have access to their normal corporate environment as well as Internet access The actual received signal strength from Guest network is shown in Home screen of iShare X Follow the instructions of the configuration wizard for Wireless infrastructure mode When pairing the dongles by plugging the dongle in the USB port ...

Page 72: ...s to base unit via LAN Choose a LAN network which is used for the company staff users Note usually in this mode dongle paired for internal staff usage Select SSID Choose a wireless network to connect to base unit for guest Password enter password to connect the base unit to the guest network Select dongle SSID choose the same LAN network which base unit connects to pair the dongle Password enter p...

Page 73: ...ext step to edit or change Guest network SSID and Staff network SSID Wifi name of guest and staff will be shown on home screen after Submit settings After submitting successfully please re pair dongle with base unit ...

Page 74: ...f iShare X is hard wired connected via LAN to the Ethernet of the Company network The Staff users connect to their usual access point of Company network without the need to change the Wi Fi Follow the instructions of the configuration wizard for LAN infrastructure mode When pairing the dongles by plugging the dongle in the USB Type C port of the Base unit will be automatically paired to the Staff ...

Page 75: ...dit or change Guest network SSID and Staff network SSID Wifi name of guest and staff will be shown on home screen after Submit settings After submitting successfully please re pair dongle with base unit 7 1 2 Ethernet Configure the Ethernet settings iShare X400 has 2 Lan port if the base unit relates to 2 LAN cable you can configure from below tab ...

Page 76: ...a dongle to PC laptop or connect a mobile unit to the Wi Fi of the Base unit and continue to be changeable after 15s after disconnecting the last dongle or disconnect the Wi Fi of a mobile unit User do not need to re pair the dongle again if only the password is changed A Smart mobile device has to enter the correct SSID and password to connect to the Base unit access point in order to access all ...

Page 77: ...our change Wi Fi password every 1 hour 2 hours change Wi Fi password every 2 hours 4 hours change Wi Fi password every 4 hours 24 hours change Wi Fi password every 24 hours 7 2 Display Audio 7 2 1 HDMI HDMI Resolution Select the resolution at HDMI output of Base unit Existing HDMI output resolution as below Auto 3840x2160 30Hz 3840x2160 60Hz 3840x2160 50Hz 1920x1080 60Hz 1920x1080 50Hz 1280x720 60...

Page 78: ...l send commands via the HDMI cable to make the connected monitor into standby also If off Device auto power off there is no commands are sent to standby the connected monitor OFF Display will not automatically turn off when base unit is powered off Auto turn off base unit when display is turned off When monitor into standby it will send commands via the HDMI cable to make the connected base unit i...

Page 79: ...79 108 7 2 2 Audio Audio Choose audio output Jack output only 3 5mm mini jack audio HDMI output only HDMI audio Jack HDMI Default output Jack HDMI audio ...

Page 80: ...80 108 Volume User can select volume of display from 0 to 100 7 2 3 Airplay screen quality Click to select the image quality when transmit apple device by AirPlay mode ...

Page 81: ... Show PCs username when mirroring Show username 7 2 5 Home Screen background image When powering iShare X the start screen will be displayed User can change background image of Home screen Select the image jpg bmp png gif with resolution 1920x1080 p from suitable directory and activate box for selection You can return to Standard Home screen every time ...

Page 82: ...82 108 7 3 Moderator control Add a sub window bar to enable previewing the connected devices Tick the icon it will show the sub window as below once devices are connected to base unit ...

Page 83: ...83 108 Real time preview If tick the icon the preview window will show real time preview if not tick the preview window will only show a static picture as below ...

Page 84: ...7 4 System settings 7 4 1 Buttons Show Device name MAC Address Serial Number Device Version Device Status Last Action Item Operate Paired Show properties of connected dongles and can be managed from this page ...

Page 85: ...the input filed to fill out the appropriate date Set time Click in the input filed to fill out the appropriate time manually The setting is not saved when power is off Select time zone Click in the input filed to fill out the appropriate time zone 7 4 3 Auto standby If the Auto Standby mode is activated iShare X will automatically switch to power saving mode a selectable time after the ...

Page 86: ...ble from Never to 30 minutes In Standby green LED in top of Base unit is flashing and HDMI output is switched off When a dongle is plugged in and connected or a mobile unit is connected Standby is deactivated Movement of mouse at USB input at Base unit deactivates Standby mode also 7 4 4 Language Select an installed display language ...

Page 87: ...o restore unit 7 4 6 Configuration File Configuration File is a packaged file which contains all the configuration parameter of the iShare X400 which could be downloaded and copied to multiple device which needs to use the same configuration ...

Page 88: ...88 108 7 4 7 Series Port Setting To configure telnet command and RS 232 command 7 4 8 Telnet switch Switch on or off the telnet function ...

Page 89: ...in the menu of iShare X to satisfy different security requirements according to different security sensitive environments or security policies A security level is a predefined set of settings Click on the corresponding entry in the menu if you want to adjust the respective security features The default setting is level 1 ...

Page 90: ...urity measures in addition all mobile applications such as the Android APP as well as AirPlay are blocked the web browser WebUI of the Base unit is blocked In addition the downgrade of the firmware is not possible The setting of the security level is displayed in the Home screen click the icon for more information 7 5 2 Login Password Change admin password for entering setting menu on webserver De...

Page 91: ...91 108 7 6 Firmware upgrade 7 6 1 Firmware Update To upload local updating files to upgrade base unit 7 6 2 Automatic Upgrading Tick to choose upgrading from OTA via Internet or from local files ...

Page 92: ...r program iShare X will be copied automatically on USB memory Enable or disable the corresponding box 7 7 2 Clear history after meeting Pictures videos music of mobile units will be stored in memory of Base unit This memory can optionally be erased at the end of a meeting when the dongle is pulled from the Laptop PC Settings are ...

Page 93: ...lways memory is automatically deleted 7 8 About device Check the firmware version of base unit and web server version 8 Updating iShare X An update of the firmware can be useful to take the advantage of new features of iShare X or to fix known issues and bugs iShare X includes two methods of updating Updating by USB stick and webserver ...

Page 94: ...op or MAC iShare X exe All software is stored in Base unit to be transferred manually to different devices 8 1 Check current firmware information Base unit webserver console menu About device Windows OS Dongle Launcher firmware version can be visual in the iShare X exe program icon in windows status bar by right clicking the iShare X icon and select About as shown below Click About to check dongle...

Page 95: ...X Dongle Launcher firmware version can be visual in the iShare X app program icon in MAC OSX status bar by clicking the iShare X icon and select About as shown below Click About to check dongle and launcher program ...

Page 96: ...on or in other words dongle firmware or Launcher firmware doesn t match with the base unit version it shows up iShare X ATTENTION alert message box in the window OS or MAC OSX as below When mismatching occurs please do the following steps to update the firmware as indicates in the message box ...

Page 97: ...file at a plugged in USB stick automatically and starts the Full Update procedure You can plug out the USB stick within 10 seconds to stop the update Attention Do not disconnect power during upgrading progress Or the unit firmware will be corrupted 3 The upgrading progress displays as shown below and the unit will reboot automatically after complete the updating 100 as shown below Note During the ...

Page 98: ...nit is finished Second method to upgrade base unit as below Base unit can be upgrade via webserver console menu as below Select a update img file to upgrade to target version 8 3 Upgrading and Pairing of Dongle 1 Plug the dongle to either of the two USB port of iShare X400 to be updated It will automatically show up a message to indicate if the installed firmware of dongle is older and needs to be...

Page 99: ...n The USB driver should be FAT 32 format not NTSC format After upgrading Base unit and Dongle the launcher should be written with the actual launcher program for Windows MAC and Apps for mobile units There are 2 methods to update the USB stick launcher including Method 1 Via USB stick 1 Connect the USB drive to either USB port of base unit 2 Click the Download icon in Home Page pls see as below ...

Page 100: ...tten to the USB stick an OSD windows shows the progress When ready unplug the USB stick Method 2 Via WIFI 1 Connect PC to iShare X400 s SSID and enter password in homepage see pictures as below 2 Open Browser and enter WiFi IP 192 168 43 1 ...

Page 101: ...econd time plug in The Launcher program iShare X for Windows and iShare X Pro for Windows includes by default an additional virtual driver ExtendedDesktop to optionally install the Windows 10 Extended Desktop functionality if they are is needed This may require admin rights 8 5 Clean left files of older versions of Launcher program in laptop There are some old version iShare X files left in the la...

Page 102: ...102 108 2 If the service serviceC3 can t be removed and shows up an alert message as below please use combined hot key to open the task manager by pressing Ctrl Alt Delete as shown below ...

Page 103: ...click to End Process Tree 4 Check again the task manager to be sure there is no more any iShare X programs still running in the task manager And check again to be sure there is no more any iShare X in the C Users userame AppData Local iShare X 5 Execute the actual version of Launcher program Upgrading progress is completed ...

Page 104: ...ere you can find some fundamental problems and possible causes which can be happen during the use of iShare X Find out the problem you ve encountered in the table below and apply the solution Problem Cause Solution Use iShare X for Android application in Android device or Airplay on iOS device and it can t find base unit device WIFI password of base unit changed when android or iOS device is conne...

Page 105: ... unit Avoid to place the Base unit in metal cabinets suspended ceilings under tables or in adjoining rooms Can t get the iShare X run when plug the transmitter to lap top When you are using iShare X for the first time on your laptop or for guests you have to copy the Launcher program iShare X windows Exe or iShare X macOS app for first on your Laptop PC Run this Starter program You can run the Sta...

Page 106: ... into laptop When using window 7 the following message about the Window Aero color scheme apprears Windows has detected your computer s performance is slow This could because these are not enough resources to run the windows Aero color scheme To improve iShare X uses resource from the GPU In combination with other programs which do so Window 7 sometimes shows this message suggesting to disable Aer...

Page 107: ...e button at speaker icon In task bar and switch on The volume level is set too low Adjust the volume level at Options in menu of iShare X Audio is muted in mixer of volume in taskbar Right mouse click at speaker icon in taskbar open mixer and unmute iShare X or Video Playback The software of used Video player is not actual Update Video player Try another player An active virus scanner can block th...

Page 108: ...acbook Iphone iPad Operation System Requirement Mac OS 10 9 iOS 8 0 and later iShare X app To use AirPlay you must connect the iOS device to the Wi Fi of WireleeMedia and enable the AirPlay feature in the Control Center Update the iOS device to a newer operating system Poor Video quality with AirPlay There are 2 states for AirPlay a Mirroring 1 1 copy of the screen b Streaming Videos Internet Yout...

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