IC Bus CE Series 2020, Operation And Maintenance Manual

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Customer Assistance
SECTION 14 — CUSTOMER ASSISTANCE
Service Information
The continued premium performance of this IC Bus ® vehicle
can best be ensured through proper servicing. This can be
accomplished in several ways.
IC Bus ® Dealers … Your local IC Bus ® dealer provides an
excellent resource – through his knowledgeable, experienced,
and well equipped service staff – to handle all your maintenance,
repair, and replacement work.
Service Publications … Those persons who are properly
trained technicians with the facilities, equipment, tools, safety
instructions and know-how to properly and safely service a
bus can purchase the appropriate service manual sections
applicable to specific vehicle components or areas of this
vehicle. Engine diagnostic manuals and engine service manuals
for all current Navistar engines are also available to these
trained persons for purchase. Information on the purchase of
available service publications for this vehicle can be found on
the www.icbus.com or www.internationaltrucks.com Web site,
or by contacting your local IC Bus or International Truck Dealer.
These resources are also available via the internet, by an
annual subscription to the
International ® Service Portal SM Web
site , or via the OnCommand ® Service Information USB .
For Information on the International Service Portal website’s
content, availability, and fee structure, contact your local
International Truck Dealer or, in the case of a National Account,
your International Fleet Service Manager. The OnCommand
Service Information USB contains International
® and IC Bus ®
branded truck, engine, and bus information including service
and diagnostic manuals, troubleshooting guides, circuit diagram
manuals, and new vehicle processing manuals.
NOTE: When ordering any service information, be sure
to provide your vehicle’s model designation, build date,
engine series, and the Vehicle Identification Number (VIN).
Navistar, Inc., Warranty Program
Standard Warranty • Optional Service Contracts • Custom
Service Contracts • Performance PM
®
The Navistar Warranty Program provides IC Bus customers with
a better choice when it comes to Standard Warranty and Service
Contract Coverage. The
Standard Warranty is the first tier of
the Navistar. Warranty Program. It provides the foundation for
all extended coverages.
Vehicle Coverage, Towing, Engine and Engine Electronics,
Major Component, and Pre-Packaged System Component
protection can be obtained under the Navistar.
Warranty
Program through Optional Service Contracts .
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