IBM InfoPrint 6700 Series, User Manual

Page: 331 / 384

Fault Messages
331
NON VOLATILE MEMORY
FAILED Yes/No The printer assigns a certain
amount of simulated NVRAM
for storage of saved
configurations. Large
emulations reduce the
amount of space available
for saving configurations,
which means that sometimes
fewer than eight
configurations can be saved.
If this message appears
when saving a configuration,
it means the printer is out of
memory. Previously saved
configurations will still be
available, but the one that
was “saved” when the
message appeared is not in
memory. If this message
appears at power-up, it
means the flash memory is
defective. 1. If the message appears at power-
up, call your authorized customer
service representative.
2. If the message appears while
saving a configuration, the printer is
out of memory and will not save that
or subsequent configurations.
(Previously saved configurations
are still okay.)
3. Limit the number of saved
configurations to seven.
OPTION NOT
INSTALLED Yes If the printer is powered on
with the cutter enabled in the
Media Handling menu, but
the cutter itself is open (in the
down position, or the cutter
upper enclosure is removed)
the printer cannot detect the
cutter. When using the cutter,
the printer must be powered
on with the cutter in the up
position and the cutter upper
enclosure installed. 1. Check that the cutter option is
installed, connected in the up
position and the upper enclosure
installed before powering on the
printer.
2. Install the cutter option or change to
the correct Media Handling option in
the QUICK SETUP menu.
3. If the error persists, contact your
authorized customer service
representative.
Table 17. LCD Message Troubleshooting (continued)
Displayed Message
Can User
Correct?
Explanation Solution