Fault Messages
327
ERROR: DRAM AT
ADDRESS XXXXXXXX
Yes/No
The printer found a defective
memory location.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
ERROR: FLASH
DID NOT PROGRAM
Yes/No
The printer encountered an
error trying to program flash
memory.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
ERROR: IPDS needs
300 DPI Head
Yes
The printer has detected a
203 DPI printhead installed
with IPDS software
downloaded. IPDS software
only supports the 300 DPI
printhead.
Power off the printer and replace the
203 DPI printhead with a 300 DPI
printhead.
ERROR: NO DRAM
DETECTED
Yes/No
The printer could not find any
DRAM.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
ERROR: PROGRAM
NEEDS MORE DRAM
Yes/No
The printer requires more
DRAM memory in order to
run the downloaded
program.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
ERROR: PROGRAM
NEEDS MORE FLASH
Yes/No
The printer requires more
flash memory in order to run
the downloaded program.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
ERROR: PROGRAM
NOT COMPATIBLE
Yes
The printer is not compatible
with the downloaded
program.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
ERROR: PROGRAM
NOT VALID
Yes
The printer does not see a
program in flash memory.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
ERROR: SECURITY PAL
NOT DETECTED
Yes/No
The security PAL is not
present or has failed.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
ERROR: SHORT AT
ADDRESS XXXX
Yes/No
Hardware failure in DRAM or
Main PCBA controller
circuitry.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
ERROR: WRITING
TO FLASH
Yes/No
Hardware or software fault in
flash memory.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
Table 17. LCD Message Troubleshooting (continued)
Displayed Message
Can User
Correct?
Explanation
Solution
Summary of Contents for InfoPrint 6700 Series
Page 1: ...User s Manual Infoprint 6700 Series Thermal Printer Form Number G550 0449 00 ...
Page 2: ......
Page 3: ...Infoprint 6700 Series Thermal Printer User s Manual ...
Page 17: ...www ibm com printers register ...
Page 18: ......
Page 24: ...Table of Contents ...
Page 38: ...38 Chapter 1 Setting Up The Printer ...
Page 86: ...86 Chapter 2 Cleaning ...
Page 95: ...Loading A Saved Configuration 95 Figure 3 Sample Configuration Printout ...
Page 96: ...96 Chapter 3 Overview Sample Configuration Printout cont ...
Page 97: ...Loading A Saved Configuration 97 Sample Configuration Printout cont ...
Page 98: ...98 Chapter 3 Overview Sample Configuration Printout cont ...
Page 99: ...Loading A Saved Configuration 99 Sample Configuration Printout cont ...
Page 100: ...100 Chapter 3 Overview Sample Configuration Printout cont ...
Page 296: ...296 Chapter 3 DATE ...
Page 306: ...306 Chapter 4 RS 232 And Optional RS 422 Serial Interfaces ...
Page 344: ...344 Appendix A ...
Page 350: ...350 Appendix B Ordering Supplies And Accessories ...
Page 360: ...360 Appendix E Installing The Media Cutter Tray ...
Page 366: ...366 Appendix F ...
Page 383: ......
Page 384: ...Printed in U S A G550 0449 00 07G550044900 179403 001A 179403 001 ...