IBM InfoPrint 6700 Series, User Manual

Page: 323 / 384

Fault Messages
323
Table 17. LCD Message Troubleshooting
Displayed Message
Can User
Correct?
Explanation Solution
06 HOST REQUEST Yes Status message: in CT
emulation, the host computer
or printer controller requires
attention. Not a printer problem.
08 HOLD PRINT
TIMEOUT Yes Status message: in CT
emulation, the printer was
offline more than 10 minutes
and the “Intervention
Required” parameter is set to
“Send to Host.” Press PAUSE to put the printer online .
15 COMM CHECK
Yes/No Communication Check: a
message that appears in the
CT emulation meaning the
line is not active on a twinax
interface. 1. Check your network for proper
operation.
2. Try a different cable from a known
good device.
3. If the problem persists, contact your
authorized customer service
representative.
22 INVALID ADDR
Yes Invalid Address: poll time-out
on the twinax interface
indicating the unit address is
not recognized by printer. Have the system administrator make
sure the printer address is correct.
27 CU TIMED OUT Yes Controller Unit Timed Out:
the printer was not enabled
for one minute or more on a
coax interface. Check the cable connection and host
system. (Refer to the line problem
determination procedures, as
recommended by the host system.)
28 CU NOT ENAB Yes Controller Unit Not Enabled.
Poll time-out-error. The
printer was not polled for one
minute across a coax
interface. Check the cable connection and host
system. (Refer to the line problem
determination procedures, as
recommended by the host system.)
33 HEAD OPEN
TIMEOUT Yes Status message in the CT
emulation: The printer was
offline more than 10 minutes,
and the "Intervention
Required" parameter is set to
"Send to Host." Close and latch the printhead. Press
PAUSE to put the printer online.
40V POWER FAIL Yes +40 VDC: an internal power
failure. Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
203 DPI Head
Installed Yes Normal power-up message.
The printer is running its
initialization routine and
indicating DPI resolution of
the installed printhead. No action required.