System Maintenance
•
If the problem persists, check for environmental problems that could damage disk media
and disk drive heads. Environmental problems result from:
— Radiated interference. Sources include communications and radar installations,
radio/TV broadcast transmitters, and hand-held receivers.
— Airborne contaminants. Sources include dust, smoke, and ashes. Steam from
duplication equipment may result in intermittent disk errors.
CD-ROM Problems
The CD-ROM tray will not open.
If the CD-ROM tray fails to open when you press the drive’s eject button or when you use a
software command:
1. Turn off all power to the server.
2. Insert a pointed object, such as a paperclip, into the CD-ROM drive mechanical eject hole
and push it in about 1.75 inches (40 mm). This will cause the tray to pop out.
3. If there’s a disc, remove it, then close the tray.
4. Restart the server.
5. Try to open the CD-ROM tray again using the
drive’s
eject button or software command.
If this fails, replace the CD-ROM drive with a working unit.
The CD-ROM drive is not working properly.
The CD-ROM installed on this server is an IDE model. If the CD-ROM drive does not work:
•
•
•
•
Review the basic IDE installation guidelines to ensure a proper drive configuration.
Check the following:
— That the correct drivers are installed.
— That there is a CD-ROM disc in the CD-ROM drive.
— That all internal drive cables are securely attached and functional.
— That the IDE adapter item is correctly configured in the Setup Utility.
Try using a known good CD-ROM disc.
If the problem persists, check for environmental problems that could damage disk media
and disk drive heads. Environmental problems result from:
— Radiated interference. Sources include communications and radar installations,
radio/TV broadcast transmitters, and hand-held receivers.
— Airborne contaminants. Sources include dust, smoke, and ashes. Steam from
duplication equipment may result in intermittent disk errors.
The
server will not boot from the CD-ROM drive.
1. Review the items under the “Troubleshooting Checklist” section earlier in this chapter.
2. Place a known, bootable CD-ROM in the drive.
6-14
HP ProLiant ML110 Server Operations and Maintenance Guide
