Troubleshooting
Table H-5: Is the Internal Health LED Green?
continued
Answer Possible
Reasons Possible
Solutions
No, it is red
A processor has failed.
Processor 1 is not installed.
A processor is an unsupported
type.
Processor voltage requirements are
mismatched.
Processor does not have an
associated PPM installed.
A PPM has failed.
A DIMM has experienced a multibit
error.
DIMM pairs have mismatched
DIMMs.
DIMMs are missing.
DIMMs are an unsupported type.
A required fan has failed.
A thermal event has occurred.
Use internal component failure LEDs to
identify:
•
Missing components
•
Failed components
•
Improperly installed components
•
Thermal event
For corrective procedures, refer to the
maintenance and service guide on the
Documentation CD that ships with the
server.
Contact an authorized service provider for
replacement parts and service.
A component is not properly
seated.
Memory board is missing.
Check the interlock LEDs on top of the
front access panel. Be sure that all
components are seated securely.
Add the memory board.
Yes
If the internal health LED is green, refer to
Table H-6.
Note:
For LED locations and functions, refer to Appendix E, “System LEDs and Switches.”
H-10
HP ProLiant DL580 Generation 2 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Karen Hale File Name: s-apph Troubleshooting.doc
Codename: Wave Part Number: 230835-003 Last Saved On: 6/26/03 9:52 AM
