Troubleshooting and Maintenance
Troubleshooting Your Computer
Corporate Evaluator’s Guide
157
If the drive A icon is missing for the floppy drive when docked
•
For Windows 98, if you insert the floppy drive after docking, the drive A icon may
not be available. To be recognized, the drive must be present when the computer
docks or boots. If the drive A icon is missing, either dock the computer again with the
floppy drive installed, or reboot the computer.
If an IDE drive in a docking system doesn’t work
•
If you install an IDE drive in a docking system PC device bay, you should set the IDE
jumpers on the drive to the Single or Cable Select setting. Whenever you want to
partition or format a drive that’s larger than 8 GB, you must first use Device Manager
to turn on the Int 13 setting for the IDE drive.
Hard Disk Drive Problems
If the computer’s hard drive doesn’t spin
•
Make sure the computer has power. If necessary, connect the AC adapter, and make
sure it is fully plugged into a power source and into the rear of the computer.
•
Remove and reinsert the hard drive. See “Replacing the Hard Disk Drive” on page 93.
If the hard disk makes a buzzing or whining noise
•
Back up the drive immediately.
•
See whether the noise is coming from elsewhere, such as from the fan or a PC Card
drive.
If files are corrupted
•
For Windows 98, run the Scandisk surface scan to check the hard disk. From the Start
menu, click Programs, Accessories, System Tools, Scandisk.
•
For Windows 2000 or XP, open My Computer, select the disk you want to scan, click
File, Properties, and use the Tools tab.
•
Run the virus-scanning program. See “To protect against viruses” on page 42.
•
Test the hard disk drive with the e-Diagtools diagnostics. See “Testing the Hardware”
on page 175.
•
If necessary, you can format the hard disk and reinstall the original factory software.
See “To recover the factory installation of your hard disk” on page 184.
Summary of Contents for OmniBook 6100
Page 1: ...HP Omnibook 6100 Corporate Evaluator s Guide ...
Page 6: ......
Page 13: ...Corporate Evaluator s Guide 13 Getting Started with Your HP Notebook ...
Page 29: ...Corporate Evaluator s Guide 29 Basic Operation ...
Page 49: ...Corporate Evaluator s Guide 49 Batteries and Power Management ...
Page 57: ...Corporate Evaluator s Guide 57 Modem and Network Connections ...
Page 72: ......
Page 73: ...Corporate Evaluator s Guide 73 Add On Devices ...
Page 96: ......
Page 97: ...Corporate Evaluator s Guide 97 Using Windows XP ...
Page 106: ......
Page 107: ...Corporate Evaluator s Guide 107 Using Windows 2000 ...
Page 120: ......
Page 121: ...Corporate Evaluator s Guide 121 Using Windows 98 ...
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Page 135: ...Corporate Evaluator s Guide 135 Using Windows NT 4 0 ...
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Page 151: ...Corporate Evaluator s Guide 151 Troubleshooting and Maintenance ...
Page 187: ...Corporate Evaluator s Guide 187 HP Support and Service ...
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Page 195: ...Corporate Evaluator s Guide 195 Reference Information ...