HP Integrity BL860c User'S & Service Manual Download

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Table 14 Advanced Low End Troubleshooting

(continued)

Action

Symptom/Condition

Step

You must hard reset the server
blade to clear the fatal condition
and boot the OS.

Preceding problem is fixed when the MCA does not repeat.

Troubleshooting Tools

The HP Integrity BL860c server blade uses LEDs and other tools to help troubleshoot problems that
occur in the server blade.

Front Panel LEDs

The front panel of the server blade contains the unit identifier (UID) LED, server health LED, internal
health LED, and the network interface controller (NIC) LEDs.

Figure 33

shows the front panel LED

locations.

Server blades use flashing states (amber or red) on these LEDs to indicate a warning or an error.

There are a total of seven buttons, arranged vertically (when the server blade is installed in the
enclosure).

The BMC controls the server health LED, blade hardware controls the power LED. Both BMC and
iLO 2 MP code determine the state of the health LED.

Figure 33 Server Blade Front Panel LEDs

Table 15

details the functions of the front panel LEDs.

Table 15 Server Blade Front Panel LEDs

Status

LED Description

Item

Steady Blue = Flagged

Unit Identification (UID)

Troubleshooting Tools

Summary of Contents for Integrity BL860c

Page 1: ...HP Integrity BL860c Server Blade User Service Guide HP Part Number AD217 9015C Published November 201 1 Edition 1 1 ...

Page 2: ...ditional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Printed in U S A Intel Pentium Intel Inside Itanium and the Intel Inside logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation Warranty To obtain...

Page 3: ...7 Add On Memory 18 Power Subsystem 19 Processor and Core Electronics Complex 19 Enclosure Information 19 Controls Ports and LEDs 19 Front Panel View 20 Front Panel LEDs 20 SAS Disk Drive LEDs 21 Controls and Ports 22 SUV Cable and Ports 23 Rear Panel View 23 2 General Site Preparation Guidelines 25 3 Installing the Server Blade Into the Enclosure 26 Safety Information 26 Installation Sequence and ...

Page 4: ...7 Remote Access Not Allowed 48 Accessing EFI or the OS from iLO 2 MP 48 EFI Boot Manager 49 Saving EFI Configuration Settings 49 Booting and Installing the Operating System 49 Operating System is Loaded onto the Server Blade 49 Operating System is Not Loaded onto the Server Blade 49 Loading the Operating System Using HP UX Ignite 49 OS Login Prompt 49 Server Blade to Enclosure Interface 50 Port Lo...

Page 5: ...71 Booting HP UX EFI Boot Manager 71 Booting HP UX EFI Shell 72 Booting HP UX in Single User Mode EFI Shell 73 Booting HP UX in LVM Maintenance Mode 74 Shutting Down HP UX 74 Booting and Shutting Down HP OpenVMS 75 Adding OpenVMS to the Boot Options List 75 Booting OpenVMS 76 Booting OpenVMS EFI Boot Manager 76 Booting HP OpenVMS EFI Shell 76 Shutting Down OpenVMS 77 Booting and Shutting Down Micr...

Page 6: ...ocessors 102 Processor Installation Order 103 Processor Module Behaviors 103 Customer Messaging Policy 103 Troubleshooting Blade Memory 103 Memory DIMM Installation Order 103 Memory Subsystem Behaviors 103 Customer Messaging Policy 103 Troubleshooting Blade SBA 103 Enclosure Information 104 Cooling Subsystem 104 Troubleshooting Communications Modules 104 I O Subsystem Behaviors 104 Customer Messag...

Page 7: ...ing the SAS Backplane 119 Installing the SAS Backplane 120 Removing and Replacing the Front Display Assembly 120 Removing the Front Display Assembly 120 Replacing the Front Display Assembly 121 Removing and Replacing the Server Battery 121 Removing the Server Battery 122 Replacing the Server Battery 123 Removing and Replacing the Mezzanine Cards 123 Removing a Mezzanine Card 123 Replacing a Mezzan...

Page 8: ...ters 157 Operation 157 boottest 157 Syntax 157 Parameters 158 cpuconfig 158 Syntax 158 Parameters 158 Operation 158 conconfig 159 Syntax 159 Parameters 159 Notes 159 default 160 Syntax 160 Parameters 160 Operation 160 errdump 160 Syntax 160 Parameters 161 Operation 161 info 161 Syntax 161 Parameters 161 ioconfig 165 Syntax 165 Parameters 165 Operation 165 lanaddress 166 Syntax 166 Parameters 166 m...

Page 9: ...oot Option 175 Delete Boot Option s 175 Change Boot Order 175 Manage BootNext Setting 176 Set Auto Boot TimeOut 176 Select Active Console Output Devices 177 Select Active Console Input Devices 177 Select Active Standard Error Devices 178 Using the System Configuration Menu 178 Security Password Menu 179 Resetting Passwords 179 Integrated Lights Out 2 Management Processor 179 Index 180 Contents 9 ...

Page 10: ...structions Publishing History The publishing history below identifies the edition dates of this manual Updates are made to this publication on an unscheduled as needed basis Table 1 Publishing History Details Publication Date Supported Product Versions Operating Systems Supported Document Manufacturing Part Number January 2007 BL860c HP UX AD217 9007A June 2007 BL860c HP UX OpenVMS Linux Windows A...

Page 11: ... sign represents the system prompt for the Bourne Korn and POSIX shells A number sign represents the superuser prompt Command A command name or qualified command phrase Computer output Text displayed by the computer Ctrl x A key sequence A sequence such as Ctrl x indicates that you must hold down the key labeled Ctrl while you press another key or mouse button ENVIRONMENT VARIABLE The name of an e...

Page 12: ...ardware management and diagnostic support tools in the following publications HP Technical Documentation Website http www hp com go Blades docs Windows Operating System Information Find information about administration of the Microsoft Windows operating system at the following website http www microsoft com technet Diagnostics and Event Monitoring Hardware Support Tools Complete information about ...

Page 13: ...474 6836 This service is available 24 hours a day 7 days a week For continuous quality improvement calls may be recorded or monitored If you have purchased a Care Pack service upgrade call 1 800 633 3600 For more information about Care Packs refer to the HP website http www hp com go carepack In other locations see the Contact HP worldwide in English webpage http welcome hp com country us en wwcon...

Page 14: ...Onboard Administrator OA iLO is operational Server Blade Overview The server blade supports up to two Intel Itanium 200 MHz front side bus FSB dual core processors The server blade supports up to 48 GB of memory using twelve DDR2 4 GB DIMMs two hot pluggable serial attached SCSI SAS disk drives and up to three mezzanine I O cards Server Blade Dimensions Table 3 shows the dimensions and values of t...

Page 15: ... Mezzanine card 1 4 Mezzanine card 2 9 Front display panel 10 5 SAS disk drives Mezzanine card 3 SAS Disk Drives There are two SAS disk drive slots on the server blade The SAS disk drives have identical LEDs that show the drive status Figure 2 shows the slot numbers of the SAS hard disk drives Server Blade Components 15 ...

Page 16: ...ress links that serves as a bridge between the zx2 ropes links and PCIe The server blade does not support PCI Hot Plug PHP Memory controllers are used as the ropes to the PCI bridge for the system board fast and slow core I O The server blade uses two memory controllers to interface with the Core LAN and SAS The memory controllers run at 33 MHz and interface with the manageability USB and graphics...

Page 17: ...tem The server blade physical memory subsystem includes PC2 4200 Double Data Rate Synchronous Dynamic Random Access Memory DDR2 SDRAM DIMMs as well as the memory bus traces and required termination The memory subsystem supports only DDR2 SDRAM technology using industry standard PC2 4200 DIMMs The DIMMs use a 184 pin JEDEC standard connector The server blade memory subsystem provides two memory cel...

Page 18: ... result in de allocation of the entire quad or pair Firmware Updates HP Integrity BL860c server blades require system firmware version 03 02 or later to support the following Memory Add On products AD343A 2 GB DDR2 Memory Pair 2 x 1 GB DIMMs AD344A 4 GB DDR2 Memory Pair 2 x 2 GB DIMMs AD345A 8 GB DDR2 Memory Pair 2 x 4 GB DIMMs Before installing any of these memory products verify the server firmw...

Page 19: ... turn the E Fuse on or off to supply or cut power to the blade The 12 V gets distributed to various point of load POL converters The switched POL voltage rails are 0 9 V 1 2 V 1 5 V 1 8 V 2 5 V 3 3 V 5 0 V 3 3 V standby and 5 0 V standby Processor and Core Electronics Complex The processor subsystem holds one or two Intel Itanium dual core processor modules It consists of the zx2 core electronics ...

Page 20: ...s ports and controls on the front panel of the server blade Figure 3 Server Blade Front View 5 3 Power button 1 SAS disk drives SUV cable port 4 2 Blade extraction handle Front panel LEDs CAUTION Disconnect the local I O cable from the I O port when not in use The connector is not designed to provide a permanent connection Front Panel LEDs The server blade contains seven LEDs on the front panel th...

Page 21: ...s the functions of the front panel LEDs Table 5 BL860c Server Blade Front Panel LED Description Item Unit identification UID 1 Server health 2 Internal health 3 NIC 1 4 NIC 2 5 NIC 3 6 NIC 4 7 SAS Disk Drive LEDs There are two SAS disk drives on the server blade They have identical LEDs that show the drive status Figure 5 shows the locations of the SAS disk drive LEDs Controls Ports and LEDs 21 ...

Page 22: ...n and server blade extraction lever and the SUV cable port are located on the front of the server For more information about the Power button and server blade power states see Server Power States page 39 Figure 6 Front Panel Controls and Ports 5 SUV port 3 iLO 2 MP reset pinhole button 1 Extraction lever release button 6 Init ToC pinhole button 4 2 Extraction lever Power button 22 Overview ...

Page 23: ...Figure 7 shows the ports on the SUV cable CAUTION The SUV cable is not designed to be used as a permanent connection Use caution when walking near the server blade when the SUV cable is installed Hitting or bumping the cable can cause the port on the server blade to break This can damage the system board which will then need to be replaced Figure 7 SUV Cable Ports 3 2 1 Video port USB ports 2 Seri...

Page 24: ...Figure 8 BL860c Server Blade Rear Panel Ports 2 1 Power connector GBX signal connector 24 Overview ...

Page 25: ...ded by the c Class enclosure Therefore the server blade power cooling and site specifications are included in the c Class enclosure documentation For more information on the c Class enclosures see http h71028 www7 hp com enterprise cache 316735 0 0 0 121 html For more site preparation information see the HP website and search for Generic Site Preparation Guidelines 25 ...

Page 26: ...ouch any metal edge connectors or electrical components on accessory boards Installation Sequence and Checklist The following is an overview of the steps to install a server blade into a c Class enclosure and to get the server blade running Follow the steps shown in Table 6 to ensure a successful server installation Table 6 Installation Sequence Checklist Completed Description Step Unpack and insp...

Page 27: ...onsidered shipping damage If you find shipping damage to the carton contact your HP customer service representative immediately Unpack the Server Blade To unpack a server blade 1 Use the instructions printed on the outside top flap of the carton 2 Remove inner accessory cartons and the top foam cushions IMPORTANT Inspect each carton for shipping damage as you unpack the server 3 Place the server b...

Page 28: ...d and you need to install a hot plug SAS disk drive For a list of supported SAS disk drives for the server blade see http h18004 www1 hp com products blades components c class storage html 1 Press the release buttons simultaneously See Figure 9 2 Pull the blank out of the drive bay Figure 9 Removing a Disk Drive Blank CAUTION Always populate hard drive bays with either a SAS disk drive or a disk d...

Page 29: ...ou must remove the access panel Removing the Access Panel To remove the access panel 1 Unlock the cam on the access panel latch if necessary by turning the lock on the access panel latch counter clockwise with a Torx T 15 or flathead screwdriver See Figure 1 1 2 Pull up on the access panel latch 1 This causes the access panel to slide back about 2 cm 0 75 in 3 Remove the access panel by lifting it...

Page 30: ... an additional processor into the server blade To install a processor 1 Remove the dust cover from the empty processor 1 slot on the system board if necessary 2 Make sure the ZIF socket lock for the empty processor 1 slot on the system board is unlocked by turning the cam counter clockwise 180 degrees with the processor installation tool 1 If the socket lock does not turn the socket is open and re...

Page 31: ...ed correctly by pressing down gently on the processor The processor should not move or rock back and forth Reseat the processor if necessary 5 Tighten the ZIF socket lock by turning the lock 180 degrees clockwise with the processor installation tool Press down gently on the processor when tightening the ZIF socket to ensure the lock engages properly CAUTION Do not tighten the ZIF socket lock more ...

Page 32: ...er DIMM sizes within each pair must match The server blade uses a minimum of 1 GB of memory two 512 MB DIMMs and a maximum of 96 GB of memory twelve 8 GB DIMMs If you purchased additional memory use these procedures to install more memory into your server blade Install DIMMs from highest capacity to lowest capacity for example install 8 GB DIMMs first then 4 GB DIMMs then 2 GB DIMMs and so forth T...

Page 33: ... server blade has three ports for mezzanine cards on the system board These cards provide I O capabilities for the server blade The server supports one Type I mezzanine card and two Type II mezzanine cards The Type I mezzanine port supports an Intel PCIe x4 card The Type II mezzanine ports support Intel PCIe x8 cards For more information regarding the different cards supported by the BL860c server...

Page 34: ...x4 card Install into mezzanine port 1 2 PCIe x8 card Install into mezzanine port 2 3 PCIe x8 card Install into mezzanine port 3 If you are only loading PCIe x8 cards install them into port 2 then port 3 Mezzanine port 1 is lower than mezzanine ports 2 and 3 to allow the cards to be stacked on top of each other Figure 17 shows the mezzanine port heights 34 Installing the Server Blade Into the Enclo...

Page 35: ...t a mezzanine card into the PCIe x4 port 1 on the system board 1 Line up the plastic pins on the mezzanine card connector with the PCIe x4 port on the system board 2 Push down on the card directly above the port to seat the card into the port 1 Installing Additional Components 35 ...

Page 36: ...board 1 Line up the plastic pins on the mezzanine card connector on the PCIe x8 port 2 on the system board 2 Push down on the card directly above the port to seat the card into port 2 3 Tighten the thumbscrews on the mezzanine card until snug to secure it to the system board 4 Line up the plastic pins on the mezzanine card connector on the PCIe x8 port 3 on the system board 5 Push down on the card...

Page 37: ...8 3 Mezzanine card 3 PCI e x8 Replacing the Access Panel To replace the access panel 1 Make sure the access panel latch is in the open position pointing up See Figure 20 page 38 2 Place the access panel onto the server blade by lining up the posts on each side of the access panel with the keyways on the server blade chassis 1 3 Slide the access panel toward the front of the server blade 2 and push...

Page 38: ...ou install the server blade into the enclosure the server blade powers up to standby mode Installing the Server Blade into the c Class Enclosure To install the server blade into a standard c Class enclosure 1 Remove the two half height filler panels from the enclosure if necessary 2 Remove the half height blade shelf if necessary 3 Ensure the extraction lever is released open on the server blade 4...

Page 39: ...new enclosure name Installing the PCI Expansion Blade The PCI expansion blade must be installed adjacent to the server blade you are installing for it to connect to the server blade properly To install the PCI expansion blade into the c7000 enclosure 1 Install PCI X PCIe cards into the PCI expansion server 2 Install the PCI expansion blade into the c7000 enclosure next to the server blade you inst...

Page 40: ... methods to access the iLO 2 MP Each way depends on how your server blade enclosure is set up at installation If the OA iLO port on the enclosure is connected to the local network that has a DHCP server your iLO 2 MP IP address is generated by the DHCP server To access the iLO 2 MP through a DHCP server see Accessing the iLO 2 MP with DHCP Enabled page 40 If the enclosure is not connected to a net...

Page 41: ... Press OK The View Blade and Port Info screen displays on the front display panel See Figure 23 Figure 23 The View Blade and Port Info Screen 4 Using the left right arrows highlight Blade Info on the bottom of the front display panel 5 Follow the on screen directions to select the appropriate server blade and press OK The View Blade Info screen displays See Figure 24 Accessing the Integrated Light...

Page 42: ...ect your server blade to a terminal device using the SUV port Insert the SUV cable into the SUV port See Figure 25 CAUTION Disconnect the SUV cable from the port when not in use The port and connector are not intended to provide a permanent connection On the SUV cable locking buttons are located on the sides of the server blade connector Always be sure to squeeze the locking buttons on the SUV cab...

Page 43: ... eliminator cable to the RS 232 port on the SUV cable See Figure 26 Figure 26 Serial Connector on the SUV Cable 2 Connect the other end of the DB9f to DB9f modem eliminator cable to your terminal device For more information about iLO 2 MP functions see the HP Integrity iLO 2 Operations Guide 3 Verify that the parameters for RS 232 serial port communication are set to the following values on your t...

Page 44: ...LO 2 MP After Establishing a Connection to the Server Blade Depending on how you connect to the server blade choose one of the following ways to access the iLO 2 MP Network connection through OA iLO port 1 From a network accessible computer open a telnet session 2 Enter the iLO 2 MP address obtained in Accessing the Integrated Lights Out 2 Management Processor page 40 in the appropriate screen You...

Page 45: ... Securing Remote Access to the Server Blade If you choose to configure iLO 2 MP for remote access using DHCP or a static IP address use the following steps to secure remote access to your server blade To secure remote access you need to change your MP password To change your MP password 1 From the MP Main Menu enter CM to access the Command Menu The Command Menu displays 2 From the Command Menu en...

Page 46: ...was moved from another enclosure run the RB command to enable the server blade to obtain the new enclosure name Configuring Remote Access to the Server Blade At this point in the iLO 2 MP configuration process you need to decide if the server blade will be accessed remotely or not Remote access allows the server blade to be stopped started configured and allows troubleshooting from a remote locati...

Page 47: ...et to the MP Command Menu screen 2 Enter the LC command to get to the LAN Configuration Menu screen The following displays At each prompt you may type DEFAULT to set default configuration or Q to Quit Default LAN Configuration MAC Address 0x00110aa50058 D DHCP status Enabled I IP Address 127 0 0 1 M MP Host Name mp00110aa50058 S Subnet Mask 255 255 255 0 G Gateway Address 127 0 0 1 L Link Status A...

Page 48: ...ameter s to change A to modify All Or Q to Quit 3 From the LAN Configuration Menu enter D to get to the DHCP Status screen 4 Follow the onscreen instructions to change the DHCP status from Enabled to Disabled 5 From the LAN Configuration Menu enter SA to get to the System Administration menu 6 Disable Telnet SSH and web access by following the onscreen instructions 7 Confirm the changes were made ...

Page 49: ...oaded onto the server blade If your OS is loaded onto your server blade go to Operating System is Loaded onto the Server Blade page 49 If the OS is not installed onto your server blade see Operating System is Not Loaded onto the Server Blade page 49 Operating System is Loaded onto the Server Blade If the OS is loaded on your server blade Autoboot is the default setting The server blade boots to th...

Page 50: ...de Figure 27 shows some of the modules available for the c Class enclosure NOTE This picture is used only to show the different modules not where the modules should be installed Figure 27 Interconnect Modules on the Rear of the Server Blade Enclosure Server Blade to Enclosure Interconnect Mapping Table 8 page 50 shows how the server blade slots interconnect with the slots on the c Class enclosure ...

Page 51: ...mand To configure and maintain the IR functionality of the SAS controller on the HP Integrity server use the drvcfg and cfggen EFI commands If you are scripting multiple devices use the cfggen command MPTUTIL Utility The mptutil utility enables you to update the adapter flash memory with the EFI driver and HBA firmware New versions of these images are released periodically IMPORTANT Do not store t...

Page 52: ...hing Firmware on First Controller To update the HBA RISC firmware on the first controller 1 At the fs0 prompt enter mptutil f firmware_file c 0 2 At the fs0 prompt enter reset The filename is optional and you are prompted for a filename if it is omitted Another way to flash the firmware executes without your knowledge When mptutil is issued and a SAS HBA is in any state other than ready or operati...

Page 53: ...EFI does not support this Question Can I program a new flash and option ROM in the same command line argument Answer Yes Run the mptutil f firmware_name b option_rom_name command Viewing the VPD Information for EFI Driver and RISC Firmware To view the VPD information for the EFI driver and RISC firmware at the fsO prompt enter mptutil o vpd c 0 EFI Commands To configure an Integrated Mirror IM Arr...

Page 54: ...ation Utility Screens All SAS BIOS configuration utility screens contain the following areas starting at the top of the screen Header area Identifies the utility and version number Menu area Gives the title of the current screen and on screens other than the Adapter List screen identifies the adapter Main area The main area for presenting data This area has a cursor for item selection and horizont...

Page 55: ...olling the adapter or will attempt to control the adapter upon reload Disabled Indicates the EFI Driver is not controlling the adapter or will discontinue control of the adapter upon reload Error Indicates the EFI Driver encountered a problem with the adapter Viewing and modifying settings for the adapter is allowed but the information and functionality available may be limited Adapter Properties ...

Page 56: ...ings for the adapter is allowed but the information and functionality available may be limited Boot Support Specifies whether an adapter is eligible for configuration utility software control or is reserved for control by other software Enabled BIOS OS Enabled BIOS Only Enabled OS Only or Disabled Enabled BIOS OS SAS controller is controlled by the BIOS and OS driver Enabled BIOS Only SAS controll...

Page 57: ... During the creation process the utility pauses You are then taken back to the Adapter Properties screen The following are descriptions for the Create New Array screen Array Type Indicates the type of array being created Array Size Indicates the size of the array in Megabytes Bay Displays the bay where the devices are located Device Identifier Displays the device identifier RAID Disk Specifies the...

Page 58: ...K Secondary Disk is the secondary disk for a two disk mirror and is OK Wrg Type Device is not compatible for use as part of an IM array Too Small Disk is too small to mirror data Max Dsks Maximum number of disks allowed for this type of array has been reached or maximum number of total IM disks on a controller has been reached No SMART Disk doesn t support SMART and cannot be used in an RAID array...

Page 59: ...ay The device is not large enough to mirror existing data on the primary drive This disk has been selected as the hot spare for the IM array Hot Spr Specifies whether a device is the hot spare for an IM array If Hot Spr is Yes the device is used as a hot spare for the IM array If Hot Spr is No the device is not used as a hot spare for the IM array Only one hot spare per IM array is permitted A hot...

Page 60: ...ray this field reflects the size of the array not the size of the disk If the device is part of a three or more disk array this field is the size of the disk within the array When creating a striped array the usable size of the array is determined by the number of drives multiplied by the size of the smallest drive in the array In arrays consisting of different sized drives excess space on larger ...

Page 61: ...use some changes only take effect when you exit the utility exit the utility properly To exit the utility 1 To return to the Adapter List from Adapter Properties press ESC 2 To exit the utility from the Adapter List press ESC A similar exit screen is used when exiting most other screens and can be used to save settings The exit screen shows some options that are grey indicating they are not availa...

Page 62: ...ed command Command line definition characters and cannot be entered on the command line The program name controller number command and parameters fields must be separated by the ASCII space character The format of the parameters is command specific The program return value is returned to you when the program exits A value of 0 is returned if the command is successful Otherwise a value of 1 is retu...

Page 63: ... an IM volume on the SAS controllers The volume is created with the maximum number of disks available for use in the specified volume type The main difference between the AUTO command and the CREATE command is that with AUTO command you do not specify SCSI ID values for disks to use in the volume The cfggen utility uses the first disks it finds that are usable in the IM volume Firmware and hardwar...

Page 64: ... external USB DVD drive attached to the server blade To install an external DVD drive to your server blade see Operating System is Not Loaded onto the Server Blade page 49 Verify the Latest Version of Firmware To verify your firmware version 1 Log in to the iLO 2 MP serially or through a telnet session 2 Enter co to get to the EFI Boot Manager Menu The current server blade firmware displays under ...

Page 65: ...hts Out 2 Management Processor page 40 2 Make sure the external USB DVD drive is connected and turned on See Installing the OS Using a USB DVD Drive and the OS Disks page 66 3 Insert the CD with the copy of the latest version of firmware into the external DVD drive 4 Use the EFI Boot Manager Menu and boot to the drive that contains the CD with the updated firmware 5 Follow the instructions to upda...

Page 66: ...Windows Server 2003 Red Hat Enterprise Linux 4 update 4 Novell SuSE Linux Enterprise Server 10 Installing the Operating System onto the Server Blade These are generalized operating system installation procedures For more specific details regarding OS installation see your operating system documentation Installing the OS Using a USB DVD Drive and the OS Disks Before you can install the OS from a DV...

Page 67: ...EFI Shell prompt The list of devices displays automatically and the install process selects the device for you The Map command displays the following this may not match completely Seg Bus Dev Fnc Vendor Device Slot ID ID Path 00 00 02 01 0x103C 0x1048 XX Acpi HWP0002 0 Pci 2 1 MP rope 0 00 00 01 00 0x1033 0x0035 XX Acpi HWP0002 0 Pci 1 0 USB rope 0 00 00 01 01 0x1033 0x0035 XX Acpi HWP0002 0 Pci 1...

Page 68: ...nt server model to perform the vMedia functions The iLO 2 MP device streams the vMedia data across a live network connection between the server blade and the host server The vMedia Java applet provides data to the iLO 2 MP as it requests it For more information regarding loading the OS with vMedia see the HP Integrity iLO 2 Operations Guide NOTE Once the OS is loaded make sure to save your nonvola...

Page 69: ... reset to activate your configuration changes IMPORTANT When selecting a console as Primary all other consoles must be set to NC to allow the OS console messages to display to the proper device This applies to all operating systems To manage the boot options list for each server use the EFI Shell the EFI Boot Option Maintenance Menu or operating system utilities At the EFI Shell use the bcfg comma...

Page 70: ...HP UX to the Boot Options List page 70 To boot HP UX use one of the following procedures To boot HP UX normally see HP UX Standard Boot page 71 HP UX boots in multi user mode To boot HP UX in single user more see Booting HP UX in Single User Mode EFI Shell page 73 To boot HP UX in LVM maintenance mode see Booting HP UX in LVM Maintenance Mode page 74 To shut down the HP UX operating system see Shu...

Page 71: ...tions list bcfg boot add file efi Description Add a new boot option to the position in the boot options list specified by The new boot option references file efi is listed with the title specified by Description For example bcfg boot add 1 EFI HPUX HPUX EFI HP UX 11i adds an HP UX 1 1i item as the first entry in the boot options list For details see the help bcfg command 4 Exit the console and iLO...

Page 72: ... enter fs2 to access the EFI System Partition for the bootable file system number 2 The EFI Shell prompt changes to reflect the file system currently accessed NOTE The file system number might change each time it is mapped for example when the server boots or when you issue the map r command 4 When accessing the EFI System Partition for the desired boot device issue the HPUX command to initiate th...

Page 73: ...4 Access the EFI System Partition by entering fsX where X is the file system number for the device used to boot HP UX 5 When accessing the EFI System Partition for the desired boot device issue the HPUXcommand to initiate the EFI HPUX HPUX EFI loader on the device you are accessing 6 Boot to the HP UX Boot Loader prompt HPUX by pressing any key within the 10 seconds given for interrupting the HP U...

Page 74: ...on fsX where X is the file system number for the device from which you want to boot HP UX 5 When accessing the EFI System Partition for the desired boot device issue the HPUX command to initiate the EFI HPUX HPUX EFI loader on the device you are accessing 6 Press any key within the 10 seconds given for interrupting the HP UX boot process This stops the boot process at the HPUX EFI interface the HP...

Page 75: ...ing OpenVMS to the Boot Options List This procedure adds an OpenVMS item to the boot options list from the EFI Shell NOTE If OpenVMS is already installed on the server blade add OpenVMS to the boot options list using the command procedure SYS MANAGER BOOT_OPTIONS COM and following the onscreen instructions 1 Access the EFI Shell environment Log in to the Integrity iLO 2 and enter CO to access the ...

Page 76: ...system console NOTE When accessing the console confirm that you are at the EFI Boot Manager Menu the main EFI menu If you are at another EFI menu choose the Exit option from the submenus until you return to the screen with the EFI Boot Manager heading 3 At the EFI Boot Manager Menu choose an item from the boot options list Each item in the boot options list references a specific boot device and pr...

Page 77: ...the active set SYSINIT I waiting to form or join an OpenVMS Cluster VMScluster I LOADSECDB loading the cluster security database EWA0 Auto negotiation mode assumed set by console EWA0 Merl5704 located in 64 bit 66 mhz PCI X slot EWA0 Device type is BCM5704C UTP Rev B0 21000000 EWB0 Auto negotiation mode assumed set by console EWB0 Merl5704 located in 64 bit 66 mhz PCI X slot EWB0 Device type is BC...

Page 78: ...logins will now be disabled SET I INTSET login interactive limit 0 current interactive value 1 SHUTDOWN I SHUTNET the DECnet network will now be shut down NOTE The SYS SYSTEM SHUTDOWN command should only be used when shutting down OpenVMS for the first time Use the shutdown command after the first shut down HP OpenVMS I64 currently does not support the POWER_OFF shutdown option Booting and Shuttin...

Page 79: ...ty fs0 msutil nvrboot NVRBOOT OS Boot Options Maintenance Tool Version 5 2 3683 1 SUSE SLES 10 2 HP UX Primary Boot 0 0 1 0 0 2 0 3 Windows Server 2003 Datacenter 4 EFI Shell Built in Windows OS boot option D isplay M odify C opy E x port I mport E rase P ush H elp Q uit Select 5 Use the Import command to import the Window boot option file Select i Enter IMPORT file path EFI Microsoft WINNT50 Boot...

Page 80: ...Datacenter Starting Windows Server 2003 Datacenter Starting Windows Computer is booting SAC started and initialized Use the ch command for information about using channels Use the command for general help SAC NOTE Due to the type of server you purchased your output may not exactly match the output shown here 6 Exit the console and iLO 2 MP interfaces when finished using them Enter Ctrl B to exit t...

Page 81: ...For example access the system console and use the Windows SAC interface to start a command prompt from which you can issue Windows commands to shut down the server 2 Check to see whether any users are logged in Use the query user or query session command 3 Issue the shutdown command and the appropriate options to shut down the Windows Server 2003 on the server You have the following options when s...

Page 82: ... the boot options list 1 Access the EFI Shell environment Log in to the iLO 2 MP and enter CO to access the system console When accessing the console confirm that you are at the EFI Boot Manager Menu the main EFI menu If you are at another EFI menu choose the Exit option from the submenus until you return to the screen with the EFI Boot Manager heading From the EFI Boot Manager Menu choose the EFI...

Page 83: ...e ELILO EFI Linux loader from the EFI Shell On a Red Hat Enterprise Linux boot device EFI System Partition the full paths to the loader and configuration files are EFI redhat elilo efi and EFI redhat elilo conf After choosing the file system for the boot device for example fs0 initiate the Linux loader from the EFI Shell prompt by entering the full path for the ELILO EFI loader By default the ELIL...

Page 84: ...ELILO EFI loader By default the ELILO EFI loader boots Linux using the kernel image and parameters specified by the default entry in the elilo conf file on the EFI System Partition for the boot device To interact with the ELILO EFI loader interrupt the boot process for example enter a space at the ELILO boot prompt To exit the ELILO EFI loader use the exit command Booting SuSE Linux Enterprise Ser...

Page 85: ...and mm is the minutes two digits Number of minutes to wait in the format mm in which mm is the number of minutes now to immediately shut down this is equivalent to using 0 to wait zero minutes For details see the shutdown 8 Linux manpage Also see the Linux manpage for the poweroff command 1 From the command line for Red Hat Enterprise Linux or SuSE Linux Enterprise Server issue the shutdown comman...

Page 86: ... troubleshooting For example Problem Front Panel LED blinking NOTE The front panel health LED flashes amber with a warning indication or flashes red with a fault indication System Alert on system console Analyze the alert by using the system event log SEL to identify the last error logged by the server blade Use the iLO 2 MP commands to view the SEL through the MP s text interface 3 You should hav...

Page 87: ...y red green or amber with the LED states listed in Table 12 page 88 4 Go to the step number of Table 13 page 88 as specified in the right column of Table 12 page 88 located in the row which corresponds to your front panel LED display state 5 Read the symptom condition information in the left column of Table 13 page 88 6 Perform the action s specified in the Action column 7 If more details are requ...

Page 88: ...s Basic Low End Troubleshooting Table Step Number Internal Health Server Health Step 1 in Table 13 and Step 6 in Table 14 Off Off Step 2 in Table 13 Steady amber Off Step 3a in Table 13 Steady green Off Step 3b in Table 13 Steady green Flashing amber Steps 4a 4b 4c and 5 in Table 13 and Steps 6 and 7 in Table 14 Steady green Steady green Steps 8a and 8b in Table 14 Steady green Flashing red Table ...

Page 89: ...system console blade server power is on BMC and iLO 2 MP are running 4a server health LED state indicates that the server blade is either booting or running system F W or booting or running OS 1 Look for loose damaged or disconnected signal cables between the system console device and serial port connector on the front panel 2 Verify proper Terminal type is set supported settings are hpterm and VT...

Page 90: ...tus dump for root cause analysis 4 Examine the iLO 2 MP logs for entries related to processors processor power modules PPMs shared memory and core I O devices see Errors and Error Logs page 98 The preceding problem is fixed when the root cause is determined Front panel LEDs indicate that the server blade detected a fatal error that it cannot recover from through OS recovery routines for example he...

Page 91: ...al health LED and the network interface controller NIC LEDs Figure 33 shows the front panel LED locations Server blades use flashing states amber or red on these LEDs to indicate a warning or an error There are a total of seven buttons arranged vertically when the server blade is installed in the enclosure The BMC controls the server health LED blade hardware controls the power LED Both BMC and iL...

Page 92: ...indicates that the BMC is working properly Server Health LED The server blade uses the Server Health LED for the following reasons To carry forward the Attention functionality of legacy Integrity front panel designs To indicate whether the server is on or off To provide a visual alert for faults that software firmware is not sure if a FRU must be reseated replaced The server health LED indicates t...

Page 93: ...tical internal error check System Event Log Flashing red Server is off and health last known state is good Off NIC LEDs Table 19 shows the NIC LED status on the server blade Table 19 NIC LEDs Status LEDs NIC is connected to the network Steady green Network activity Flashing green No network activity Off SAS Disk Drive LEDs The two SAS disk drives on the server blade have identical LEDs that show t...

Page 94: ...Power Up Through HP UX Boot Power Health Step No AC power to the server blade Off Off 1 Server blade is shut down server is off AC power and standby power is active last health status was healthy Amber Off 2 Server blade power rails are on when Power switch is toggled Hardware drives power LED Steady Green Off 3 Server blade has powered up and is either at EFI booting or at OS Steady green Steady ...

Page 95: ...ort tools are provided on the server blade Centralized error archiving and hardware inventory tools are available as long as the agents providers that support them are installed on the managed server blade On HP UX servers the legacy tools within OnlineDiag continue to be supported The online support tools on HP UX 1 1 23 and greater include the Support Tool Manager STM tools and the additional We...

Page 96: ...es Yes Yes Yes Yes Tape Yes No No No Yes M O Yes No Yes Yes Yes Add On Network I O Cards No No No No Yes Add On Mass Storage I O Cards Offline Support Tool Availability Updates to the EFI HP service partition HPSP are available through the CD Installer option on the IPF Offline Diagnostics and Utilities CD At a minimum an ISO image of the IPF Offline Diagnostics and Utilities CD is available from ...

Page 97: ...ription of the problem the likely cause s of the problem the recommended action s to resolve the problem and detailed information about the problem To ensure that tools are available to repair or recover from the fault HP UX Fault Management Proactive fault prediction and notification is provided on HP UX by SysFaultMgmt WBEM indication providers as well as by the Event Management Service EMS The ...

Page 98: ...about events and event logs Event logs are the equivalent of the old chassis logs for status or error information output Symbolic names are used in the source code for example MC_CACHE_CHECK The hex code for each event log is 128 bits long with an architected format Some enumerated fields can be mapped to defined text strings All can be displayed in hex keyword or text mode Events are created by f...

Page 99: ... MP 1 Log in with the proper username and password NOTE Default operator login and password login Oper password Oper You are now at the MP Main Menu 2 Enter cl to display the console history log This log displays console history from oldest to newest 3 Enter Ctrl B to return to the MP Main Menu 4 Enter sl to display the status logs The status logs consist of System Event Forward Progress Current B...

Page 100: ...rt threshold level 3 filter will be applied Set up alert filter options on this buffer Y N Log Name Entries Full Latest Entry E System Event 410 47 18 Feb 2003 09 38 10 Event Log Navigation Help View next block forward in time e g from 3 to 4 View previous block backward in time e g from 3 to 2 CR Continue to the next or previous block D Dump the entire log for capture and analysis F First entry L...

Page 101: ...se this procedure only when the server powers on and remains powered on but does not enter into or pass POST or does not boot to EFI menu 1 Remove the access panel to gain access to internal FRUs See Removing the Server Blade Access Panel page 112 2 Remove all of the HDDs from the front of the chassis See Removing a SAS Disk Drive page 108 3 Remove the memory DIMMs See Removing a DIMM page 114 4 R...

Page 102: ...s FRU IDs 0032 Processor 0 0036 Processor 0 RAM 0001 Comm Module 0002 Disk Backplane 0003 Mezzanine Board 0128 DIMM0A 0129 DIMM0B 0000 Motherboard If the installed FRUs are all functional the server should initiate POST on all processors Observe the system console output through Live Events to ensure that POST initiates and completes without error If POST does not start after a few seconds suspect...

Page 103: ...ded for single bit errors fatal processor errors cause global local MCA events Troubleshooting Blade Memory The memory controller logic in the zx1 chip supports two physical ranks that hold 2 memory DIMMs each Memory DIMMs installed in groups of two are known as a pair and must be the same size and configuration Memory DIMM Installation Order For a minimally loaded server two equal size memory DIM...

Page 104: ...ransferred into physical shared memory from a local disk DVD or from a remote disk on another server through multiple LAN transfers This process is referred to as Direct Memory Access DMA and is initiated by I O devices located in core I O or on I O device controllers and does not involve any processors A secondary function of the I O subsystem is to transfer four bytes of data between the interna...

Page 105: ... www hp com under Support and Drivers Identifying and Troubleshooting Firmware Problems Erratic server blade operation or the fact that the server blade may not boot successfully to the EFI Boot Manager or to the EFI Shell are symptoms of possible firmware problems NOTE Firmware problems are relatively rare Look for other problem causes first Probable firmware failure areas are Unsupported firmwar...

Page 106: ...not operational functional Troubleshooting the Environment Ambient intake air temperature is often different from ambient room temperature measure the operating temperature and humidity directly in front of the cabinet cooling air intakes rather than measure only ambient room conditions Within the server blade enclosure temperature sensors report chassis temperature to the BMC The BMC controls fan...

Page 107: ...ou should 1 Use this chapter Chapter 5 Troubleshooting to solve the problem Note failure symptoms and error indications LEDs and messages Capture and permanently log the current SEL and FPL contents Try to determine precisely what did or did not happen 2 Collect the following information The model number of your server blade for example BL860c The product number of your server blade This can be fo...

Page 108: ...the server blade are the SAS disk drives To assess hard drive status observe the SAS disk drive status LEDs For an explanation of these LEDs see SAS Disk Drive LEDs page 93 IMPORTANT Before removing a SAS disk drive perform a complete data backup If disk drive mirroring is enabled it is not necessary to power down the server blade before removing or replacing a SAS disk drive If mirroring is not e...

Page 109: ...k Drive Blanks The server blade has two disk drive bays If you only purchased one hard disk your server blade has a hard drive blank installed Hard drive blanks maintain proper airflow throughout the server blade CAUTION Always populate hard drive bays with a SAS disk drive or a disk drive blank Operating the server blade without a SAS disk drive or disk drive blank causes improper airflow and coo...

Page 110: ...some internal circuitry remain active WARNING Before proceeding with maintenance or service on a server blade that requires physical contact with electrical or electronic components ensure that power is removed or safety precautions are followed to prevent electric shock and equipment damage Observe all WARNING and CAUTION labels on equipment To service internal server blade components 1 Identify ...

Page 111: ...the server blade is in standby mode Opening the lever removes all power from the server blade 2 Open the lever 2 3 Grasp the lever and slide the server blade out of the enclosure 3 Place your hand under the server blade to support it while removing it from the enclosure Figure 37 Removing the Server Blade from the Enclosure 4 Place the server blade on a flat level antistatic surface CAUTION Always...

Page 112: ...located on the right side of the server blade when mounted in an enclosure Removing the Server Blade Access Panel To remove the access panel 1 Power off the server blade and remove it from the server blade enclosure See Preparing the Server Blade for Servicing page 110 2 Unlock the cam on the access panel latch if necessary by turning the lock on the latch counterclockwise with a 2 5 mm allen wren...

Page 113: ...the latch clockwise with a 2 5 mm allen wrench 6 Place the server blade back into the enclosure and power it on See Preparing the Server Blade for Servicing page 110 Figure 39 Replacing the Server Blade Access Panel Removing and Replacing Internal Components These procedures describe how to remove and replace the internal components in the server blade The server blade contains the following field...

Page 114: ...Preparing the Server Blade for Servicing page 110 2 Remove the access panel See Removing the Server Blade Access Panel page 112 NOTE The server blade ships with at least two DIMMs installed in slots 0A and 0B 3 Locate the DIMM slots on the server blade system board See Figure 40 Figure 40 DIMM Slot Locations 4 Open the DIMM slot latches for the DIMM you are removing 5 Remove the DIMM from the slot...

Page 115: ... blade you must load the DIMMs in pairs To enable chip sparing you must use two DIMMs of the same capacity and configuration Table 28 summarizes the server blade memory configurations Table 28 Server Blade Memory Array Capacities Single DIMM Sizes Min Max Memory Size 512 MB 1 GB 2 GB 1 GB 2 GB 4 GB 2 GB 4 GB 8 GB 4 GB 8 GB 48 GB Loading DIMMs as pairs two identical DIMMs enables lock step mode and...

Page 116: ...he Server Blade Access Panel page 112 3 Disconnect the power cable from the processor you are removing 4 Loosen the captive screws 1 2 on the processor with the Torx T 15 screwdriver See Figure 42 page 116 Figure 42 Removing the Processor Module on the Server Blade Board 5 Loosen the captive shoulder screws 3 6 on the processor heat sink in the order shown in Figure 42 with the Torx T 15 screwdriv...

Page 117: ...ntly try to rotate the socket 180 degrees counter clockwise If the socket doesn t turn the socket is open See Figure 44 page 117 NOTE If you have just removed a processor the ZIF socket is unlocked Figure 44 ZIF Socket Unlocked 2 Carefully insert the processor module into the empty processor slot processor slot 0 is shown on the server blade system board then line up the guide pins on the processo...

Page 118: ...essor installation tool by turning the socket 180 degrees clockwise See Figure 46 Figure 46 ZIF Socket on Processor Slot 0 5 Release the processor sequencer 6 Tighten the captive shoulder screws 1 4 on the processor heat sink with the Torx T 15 screwdriver See Figure 47 page 119 7 Tighten the captive screws 5 6 on the processor with the Torx T 15 screwdriver 1 18 Removing and Replacing Components ...

Page 119: ...led SAS backplane The server blade backplane supports two SAS disk drives on the SAS backplane Removing the SAS Backplane To remove the failed SAS backplane from the server blade 1 Power off the server and remove it from the enclosure See Preparing the Server Blade for Servicing page 110 2 Remove the access panel See Removing the Server Blade Access Panel page 112 3 Remove the SAS disk drives or d...

Page 120: ...ce the server blade back into the enclosure and power it up See Replacing the Server Blade in the Enclosure page 111 Removing and Replacing the Front Display Assembly The following procedures describe how to remove and replace the front display assembly on the server blade The front display assembly is attached to the front of the server blade Removing the Front Display Assembly To remove the fail...

Page 121: ...mbly onto the front of the server blade chassis Make sure the connector on the front display assembly is lined up with the plug on the system board 2 Attach the front display assembly to the front of the server blade with the Torx T 15 screwdriver 3 Install the access panel See Replacing the Server Blade Access Panel page 112 4 Place the server blade back into the enclosure and power it on See Rep...

Page 122: ... access panel See Removing the Server Blade Access Panel page 112 3 Note the position of the battery in the socket for the installation of the replacement battery WARNING Do not attempt to remove the battery by hand Doing so can cause the battery holder to separate from the system board WARNING Do not attempt to remove the battery from the side marked first If your battery holder does not have the...

Page 123: ...Mezzanine Cards The following procedures describe how to remove and replace the three mezzanine cards available on the server blade The server blade supports up to three PCIe mezzanine cards Slot 1 is a PCIe x4 slot and slots 2 and 3 are PCIe x8 slots Removing a Mezzanine Card To determine which card you are replacing see Figure 52 page 124 For more information regarding the different cards suppor...

Page 124: ... mezzanine cards see http h71028 www7 hp com enterprise cache 316682 0 0 0 121 html jumpid reg_R1002_USEN 1 Grasp the mezzanine card by its edges and line the card up with the post on the system board See Figure 52 page 124 for mezzanine card locations on the system board 2 Push down on the card right above the port to seat it into the port 3 Tighten the three thumbscrews to secure the card to the...

Page 125: ...losure See Preparing the Server Blade for Servicing page 110 3 Remove the access panel See Removing the Server Blade Access Panel page 112 4 Remove any mezzanine cards blocking the cache module See Removing a Mezzanine Card page 123 5 Pull straight up on the cache module to remove it from the controller Figure 53 Removing the Cache Module CAUTION The BBWC battery must remain connected to the cache...

Page 126: ...he cache module Figure 54 Disconnecting the Battery Replacing the Cache Module CAUTION To avoid bending the controller board only remove or replace the cache module when it is installed in the server blade To replace a cache module 126 Removing and Replacing Components ...

Page 127: ...ts on the mezzanine controller board Figure 55 Lining Up the Cache Module 2 Press straight down on the cache module until it snaps into place Figure 56 Pressing Down the Cache Module 3 Plug the battery cable into the cache module battery connector NOTE The lip of the battery cache module plug has three tiny tabs that should face down Removing and Replacing a Cache Module 127 ...

Page 128: ...ansfer data Therefore route the BBWC cable so that the cache module and battery can be removed together 4 If the controller is in mezzanine slot 1 or 2 route the cable along the following path a Under the CPU 0 power pod wires b Along the rear of the server blade c Inside the two mezzanine posts near the rear chassis plug d Outside all other mezzanine card posts 128 Removing and Replacing Componen...

Page 129: ... 2 BBWC Cable Routing 5 If the controller is in mezzanine slot 3 route the cable along the following path a Under the CPU 0 power pod wires b Along the rear of the server blade c Inside the mezzanine posts near the rear chassis plug d Outside all other mezzanine card posts Removing and Replacing a Cache Module 129 ...

Page 130: ...d Write Cache BBWC Battery The following procedures describe how to remove and replace the BBWC battery from the server blade The BBWC is used by some mezzanine controller boards Removing the BBWC Battery To remove the BBWC battery 1 Back up all data 2 Close all applications 3 Power of the server blade and remove it from the enclosure See Preparing the Server Blade for Servicing page 110 4 Remove ...

Page 131: ...lug the battery cable from the cache module Figure 60 Disconnecting the BBWC Cable from the Cache Module 7 Remove CPU 0 See Removing a Processor page 116 8 Starting from the end near the rear of the server blade pry the BBWC battery off the chassis Figure 61 Removing the BBWC Battery Removing and Replacing the Low Profile Battery Backed Write Cache BBWC Battery 131 ...

Page 132: ...eplacing the BBWC Battery To replace the BBWC battery 1 Invert the BBWC battery print side down and with the cable plug label contoured side up line up the plug edges with the thin slits on the sides of the battery Figure 63 Lining up the Plug 2 Push the battery cable plug into the battery connector until it snaps into place 132 Removing and Replacing Components ...

Page 133: ...older are dirty or oily clean their surfaces with a 50 50 mixture of Isopropyl alcohol and water before applying the stickers Remove the protector from the sticky side of one of the plastic Dual Lock hook and loop stickers Figure 65 Removing the Protector from the Sticker b Place the sticker on the bottom of the BBWC battery not over the open area Removing and Replacing the Low Profile Battery Bac...

Page 134: ...sticker with the wavy side of the first sticker and press down until they stick together Figure 67 Connecting the Stickers d Remove the protector from the second sticker to expose the sticky surface Figure 68 Removing the Protector 134 Removing and Replacing Components ...

Page 135: ...inst the side of the chassis wall next to the CPU 0 position so it does not block access to the system battery Figure 69 Attaching BBWC Battery to Chassis Wall Figure 70 BBWC Battery Attached to Chassis Wall 5 If this is a BBWC battery replacement a Remove the protector from the sticky side of one of the plastic Dual Lock hook and loop stickers b Place the sticker on the bottom of the BBWC battery...

Page 136: ... hook and loop sticker on the chassis wall by CPU 0 Figure 72 Lining Up the Sticker d Press against the battery until the two stickers stick together to hold the battery in place Figure 73 Attaching the BBWC Battery to the Chassis 136 Removing and Replacing Components ...

Page 137: ... cache module to transfer data Therefore route the BBWC cable so that the cache module and battery can be removed together NOTE Only use the 24 inch BBWC cable 8 If the controller is in mezzanine slot 1 or 2 route the cable along the following path a Under the CPU 0 power pod wires b Along the rear of the server blade c Inside the two mezzanine posts near the rear chassis plug d Outside all other ...

Page 138: ...or 2 BBWC Cable Routing 9 If the controller is in mezzanine slot 3 route the cable along the following path a Under the CPU 0 power pod wires b Along the rear of the server blade c Inside the mezzanine posts near the rear chassis plug d Outside all other mezzanine card posts 138 Removing and Replacing Components ...

Page 139: ...ing 10 Plug the battery cable into the cache module battery connector NOTE The lip of the battery cache module plug has three tiny tabs that should face down Figure 77 Attaching the Battery Cable Removing and Replacing the Low Profile Battery Backed Write Cache BBWC Battery 139 ...

Page 140: ...rray accelerator is automatically enabled Removing and Replacing the Trusted Platform Module The following procedures describe how to remove and replace the Trusted Platform module TPM from the server blade The TPM is a microcontroller that stores digital keys passwords and certificates The TPM is mounted on the system board near the front display board IMPORTANT You must be running the supported ...

Page 141: ...rver Blade Access Panel page 112 3 Place the server blade back into the enclosure and power it up See Replacing the Server Blade in the Enclosure page 111 4 Synchronize the TPM state with the system board by doing the following Examine the current TPM state at EFI by using the secconfig command If the TPM is enabled disable it with the secconfig tpm on command If the TPM is disabled enable it with...

Page 142: ...ard To remove a system board from the server blade 1 Power off the server and remove it from the enclosure See Preparing the Server Blade for Servicing page 110 2 Remove the access panel See Removing the Server Blade Access Panel page 112 3 Remove the hard disk drives See Removing a SAS Disk Drive page 108 4 Remove the memory DIMMs See Removing a DIMM page 114 5 Remove the processors See Removing ...

Page 143: ...board Figure 80 Figure 80 Rear Air Baffle and CPU Power Cable Holder Location 1 1 Remove the TPM See Removing the TPM page 140 NOTE The system board is attached to the front display panel 12 Loosen the two captive thumbscrews toward the back of the system board See Figure 81 page 144 for the thumbscrew locations Removing and Replacing the System Board 143 ...

Page 144: ...ver blade after a system board failure 1 Remove the front display panel from the server blade See Removing the Front Display Assembly page 120 2 Install the system board into the server by lining up the keyways on the bottom of the system board with the pins on the server blade chassis 3 Slide the system board toward the front of the sheet metal tray until the two thumbscrews on the system board a...

Page 145: ...7 Install the air baffles See Figure 79 page 143 8 Install the mezzanine card or cards See Replacing a Mezzanine Card page 124 9 Install the SAS backplane See Installing the SAS Backplane page 120 10 Install the memory DIMMs See Replacing a DIMM page 115 1 1 Install the processors See Installing a Processor page 117 12 Install the hard disk drives See Replacing a SAS Disk Drive page 109 13 Install...

Page 146: ...72 69001 AD272 2107B AD272 2107B Itanium CPU 1 6 GHz 3 MB AD271 69001 AD271 2101B AD271 2101B Itanium CPU 1 4 GHz 12 MB AD270 69001 AD270 2101B AD270 2101B Itanium CPU 1 6 GHz 18 MB AD394 69001 AD394 2101CN AD394 2101C Itanium CPU 1 42 GHz 12 MB dual core AD395 69001 AD395 2102CN AD395 2102C Itanium CPU 1 6 GHz 12 MB single core AD396 69001 AD396 2101CN AD396 2101C Itanium CPU 1 67 GHz 18 MB dual ...

Page 147: ...152 001 409153 B21 SPS Port Aggregator FC 20 port 383280 B21 HP Smart Array P700m 512 Battery Option Kit 508226 B21 HP Smart Array P700M 512 Controller no battery 452348 B21 Smart Array P Series Low Profile Battery Kit Cables 416003 001 409496 001 Local I O cable SUV AD217 2004A AD217 2004A CPU MVR cable Miscellaneous AD217 3404B AD217 3404B Air baffle CPU AD217 3410A AD217 3410A Air baffle zx2 co...

Page 148: ... and replacement procedures see Removing and Replacing a Processor page 115 to add another processor Updating the system firmware and OS is unnecessary when adding another processor If your HP Integrity server does not currently contain one or more of the processors listed in Table 30 then a server upgrade is being performed and system firmware and OS updates may be necessary After any necessary s...

Page 149: ...8 3 1H1 to support the processor upgrade Windows Windows supports the processor upgrade Linux Linux supports the processor upgrade If you choose to move any I O cards or storage during this upgrade Linux must be reinstalled Processor Upgrades 149 ...

Page 150: ...ystem HP UX 1 1 x 6 Select Utility from the Quick jump list 7 Select the following utility in the list hp Integrity Non Volatile RAM Configuration Backup Utility 8 Select the Release Notes tab to view the release notes with the installation instructions 9 Click Download then Save and select a directory to save the utility package to The utility package downloads to the directory you selected Using...

Page 151: ...e nvrambkp v r restore database l log file Restore Database Information nvrambkp i r restore database l log file Extensible Firmware Interface The Extensible Firmware Interface EFI is an OS and platform independent boot and preboot interface EFI resides between the OS and platform firmware allowing the OS to boot without having details about the underlying hardware and firmware EFI supports boot d...

Page 152: ...option In addition legacy boot options for A and C are also added if those devices are present You can also launch a specific application without adding it as a boot option In this case the EFI boot manager searches the root directories and the EFI TOOLS directories of all of the EFI system partitions present in the server for the specified EFI application Add a Boot Option Adds a boot option to t...

Page 153: ...isplay or set processor boot identifier processor bootid BootID info boot Display boot related information Boot info EFI boot manager Seconds allowed for boot attempt 0 200 BootTimer autoboot Config deconfig processor proc ON OFF CPUconfig cpuconfig Config primary console index ON OFF primary Console config conconfig Deconfigure or reconfigure I O components or settings IOCONFIG fast_init mps_opti...

Page 154: ... It also has an additional feature to aid those familiar with the BCH menus to adjust to their equivalent functions in EFI Syntax help b category help b cmd help b bch bchmenu bchcmd Parameters b Enable page breaking category Category of commands to view help on commands cmd Shell command name on which to provide verbose information bch Display the list of BCH commands and their corresponding EFI ...

Page 155: ...BCH command name to display information on that command This points you to the command that has taken the place of that BCH functionality or will inform you that the functionality no longer exists As a shortcut enter help followed by bch and a BCH command name to go straight to that command EFI POSSE Commands 155 ...

Page 156: ... pa ScRool help bch sr SEArch help bch sea SERvice help bch ser BOot help bch bo HElp help bch he RESET help bch reset MAin help bch ma For more help on one of the commands above at the prompt type help bch COMMAND Example 4 help configuration Command Shell help configuration Configuration commands cpuconfig Deconfigure or reconfigure cpus date Display or set date err Display or set error level es...

Page 157: ...aud rate Operation Use this command to change the speed for a UART in the server This command works for all UARTs visible to EFI POSSE If the UART is part of processor dependent hardware PDH space and is initialized by the core firmware this command communicates the settings to core firmware so the UART can be initialized with the new settings on the next boot System default is 9600 baud Other Com...

Page 158: ... aware early_cpu Run this test late_cpu Run this test platform Run this test chipset Run this test io_hw Run this test mem_init Run this test mem_test Run this test Example 7 boottest early_cpu off Command Shell boottest early_cpu off BOOTTEST Settings Default Variable Selftest Setting booting_valid On OS speedy boot aware early_cpu Skip this test late_cpu Run this test platform Run this test chip...

Page 159: ...econf conconfig Use this command to configure the primary console and turn other consoles on for mirroring from the firmware Syntax conconfig index on off primary Parameters Index Specifies index of console to set as primary on Enables the specified console as a secondary console off Puts console into Not Configured NC state primary Sets the specified console as primary Notes 1 Primary console set...

Page 160: ...config 3 on CONSOLE CONFIGURATION Index Status Type Device Path 1 NC Serial Acpi PNP0501 0 2 P Serial Acpi HWP0002 0 Pci 1 1 3 S VGA Acpi HWP0002 0 Pci 4 0 default Enables you to restore nonvolatile memory NVM to default values and clear NVM storage values Syntax default efi sal default clear bmc efi sal Parameters clear clears NVM storage values Operation Default sets NVM and stable store values ...

Page 161: ...ar parameter disables the confirmation prompt Access the errdumpcommand from the System Configuration menu info Displays most server information Syntax info b target Parameters target valid targets are all display everything cpu display information on cpus cache display information on cache mem display information on memory io display information on io boot display boot related information chiprev...

Page 162: ...Active Memory 2048 MB Installed Memory 2048 MB I O INFORMATION BOOTABLE DEVICES Order Media Type Path Seg Bus Dev Fnc Vendor Device Slot ID ID Path 00 00 01 00 0x1033 0x0035 XX Acpi HWP0002 0 Pci 1 0 00 00 01 01 0x1033 0x0035 XX Acpi HWP0002 0 Pci 1 1 00 00 01 02 0x1033 0x00E0 XX Acpi HWP0002 0 Pci 1 2 00 00 02 00 0x1095 0x0649 XX Acpi HWP0002 0 Pci 2 0 00 00 03 00 0x8086 0x1229 XX Acpi HWP0002 0 ...

Page 163: ...L Spec Revision 3 01 SAL_A Revision 2 00 SAL_B Revision 1 10 EFI Spec Revision 1 10 EFI Intel Drop Revision 14 61 EFI Build Revision 1 10 POSSE Revision 0 10 ACPI Revision 7 00 BMC Revision 2 24 IPMI Revision 1 00 SMBIOS Revision 2 3 2a Management Processor Revision E 02 25 WARNING AND STOP BOOT INFORMATION CHIP REVISION INFORMATION Chip Logical Device Chip Type ID ID Revision Memory Controller 0 ...

Page 164: ... Vendor Device Slot ID ID Path 00 00 01 00 0x1033 0x0035 XX Acpi HWP0002 0 Pci 1 0 00 00 01 01 0x1033 0x0035 XX Acpi HWP0002 0 Pci 1 1 00 00 01 02 0x1033 0x00E0 XX Acpi HWP0002 0 Pci 1 2 00 00 02 00 0x1095 0x0649 XX Acpi HWP0002 0 Pci 2 0 00 00 03 00 0x8086 0x1229 XX Acpi HWP0002 0 Pci 3 0 00 20 01 00 0x1000 0x0030 XX Acpi HWP0002 100 Pci 1 0 00 20 01 01 0x1000 0x0030 XX Acpi HWP0002 100 Pci 1 1 0...

Page 165: ... I O components or settings Syntax ioconfig fast_init mps_optimize wol on off Parameters fast_init specifies device connection policy setting mps_optimize specifies PCIe MPS optimization setting wol specifies system wake on lan setting on off specifies to configure or deconfigure a feature or component Operation The ioconfig file is used to retain information on system s I O configuration across r...

Page 166: ... pending Wake On LAN requests each time the system reboots if the setting is disabled Examples To display the current settings fs0 ioconfig Fast initialization Enabled MPS optimization Disabled System Wake On LAN Disabled To display the current device connection policy setting fs0 ioconfig fast_init Fast initialization Enabled To disable fast initialization fs0 ioconfig fast_init off Fast initiali...

Page 167: ...ed Monarch Monarch Possible Warnings 0 0 0 0 To view monarch fs0 monarch Processor current status 0 next boot status 0 To set the monarch processor to 1 fs0 monarch 1 Processor current status 0 next boot status 1 pdt Displays or clears the contents of the Page Deallocation Table Syntax pdt clear Parameters clear clears the pdt Operation With no options specified the command displays the PDT inform...

Page 168: ...in PDT 50 Number of used entries in PDT 0 Number of free entries in PDT 50 Number of single bit entries in PDT 0 Number of multi bit entries in PDT 0 Address of first multi bit error 0x0000000000000000 sysmode Display or modify the system mode Syntax sysmode normal admin service Parameters normal sets system mode to normal admin sets system mode to admin service sets system mode to service Operati...

Page 169: ...e mode Shell sysmode normal You are now in normal mode Specifying Parameters The following parameters can be configured for the board ID initiator ID Maximum data transfer rate rate Bus width Whether the HBA is bootable driver support Avoid bus resets secondary cluster server Using the Setup Utility To use the setup utility Specifying Parameters 169 ...

Page 170: ...ID the device is assigned on the bus for the interface this is the same for both channels In this example the interface is device 01 Fnc identifies the channel of the device 00 for channel A 01 for channel B and so on In this example because the interface has two channels one channel is 00 and the other is 01 Vendor ID shows the device s vendor ID for the interface this is the same for both channe...

Page 171: ...Console Ctrl 31 Primary Console Input Device Ctrl 32 Primary Console Output Device Ctrl 30 Primary Standard Error Device Ctrl 44 VenHw 904EFCF0 F0A8 11D4 B4CA 303031303833 Ctrl 46 VenHw D65A6B8C 71E5 4DF0 A909 F0D2992B5AA9 In the above example the interface information is shown highlighted bold You can tell the information is for the interface because the path on the first line Acpi HWP0002 100 is...

Page 172: ...s the handle of the driver that controls the channel whose ID you want to display or change cntrl_handleis the handle of the controller for the channel whose ID you want to display or change Continuing the example for channel A of this interface enter drvcfg s 45 18 5 The EFI Setup Utility starts and its main menu displays showing a list of all the EFI capable interfaces in the server TIP To move ...

Page 173: ...minus keys to scroll through the values until the value you want displays 10 To exit the Adapter Properties screen press Esc You are given these choices Cancel the exit from the screen to stay in the Adapter Properties screen for the channel of the interface Save the changes you made and exit the screen Discard the changes you made and exit the screen 1 1 Move the cursor to the action cancel save ...

Page 174: ... Pci 1 1 Pun0 Lun1 Disk Acpi HWP0002 0 Pci 1 0 Usb 0 0 HD Removable Media Boot Boot From a File Use this option to manually run a specific application or driver NOTE This option boots the selected application or driver one time only When you exit the application you return to this menu This option displays the file systems that are on your server or workstation and lets you browse these file syste...

Page 175: ... File EFI Shell Built in Load File Acpi HWP0002 0 Pci 3 0 Mac 00306E4C4F1A Exit In this example Most of the items are the same options in Boot From a File NO VOLUME LABEL is a hard drive You can search through the disk for bootable applications to add to the Boot Manager list of Boot options Removable Media Boot treats the Removable Media generally a CD as a bootable device Load File EFI Shell add...

Page 176: ...ot option immediately upon entering the main Boot Manager menu This option is useful for booting an option that only needs to be booted once without changing any other setting in the main Boot Manager menu This is a one time operation and does not change the permanent server boot settings This option displays the file systems that are on your server and lets you browse these file systems for appli...

Page 177: ...nMsg Vt100 Acpi HWP0002 700 Pci 1 1 Uart 9600 N81 VenMsg VtUtf8 Acpi HWP0002 700 Pci 2 0 indicates a currently selected device This menu is identical to Console Error Devices The server blade does not support different configurations for Output and Error console For correct operation When changes are made to either Output or Error console menus the identical change must be made in both menus When ...

Page 178: ...odels On both serial device examples UART 9600 indicates the current baud rate of the serial device VenMsg Vt100 is the current emulation type Several different terminal emulation protocols are supported see list above Only one terminal emulation type PcAnsi Vt100 and so on can be selected for each serial console but multiple serial consoles can be selected at a time Table 36 Console Input Devices...

Page 179: ...bout the various internal subsystems The iLO 2 MP also provides a virtual front panel used to monitor server status and the state of front panel LEDs All iLO 2 MP functions are available through the LAN and the local RS 232 port The iLO 2 MP is available whenever the server is connected to a power source even if the server main power switch is off Access to the iLO 2 MP can be restricted by user a...

Page 180: ...d 63 HOTSPARE command 63 parameters 62 starting 62 checking the inventory 27 chip sparing 32 1 15 commands devtree controller handle determining 171 EFI capable devices and controller handles displaying 170 drvcfg EFI configurable components displaying 171 EFI driver handle determining 172 EFI Setup Utility starting 172 info adapter path determining 170 adapter slot number determining 170 componen...

Page 181: ...s 152 see EFI 151 extraction lever location 22 F fault management 97 field replaceable unit FRU 1 13 146 firmware BMC and MP 105 downloading latest version 64 installing latest version 65 management subsystems 105 troubleshooting 105 verifying latest version 64 forward progress log 98 front display assembly removing 120 replacing 121 front panel LEDs 20 port 20 front panel LEDs 91 G gigabit LAN LE...

Page 182: ...ory subsystem overview 17 mezzanine cards installing 33 load order 34 removing 123 replacing 124 slot locations 33 MPS optimization see PCIe MPS optimization mptutil utility 51 N NIC LEDs 21 93 NICs LED locations 21 locations on enclosure 51 NVRAM configuration utility 49 NVRAM utility 150 downloading 150 installing 150 O obtaining the enclosure name using the RB command 46 online support 107 onli...

Page 183: ...SAS disk drive LEDs 93 SAS disk drives activity LED states 93 installing 28 LEDs 21 list of supported SAS disk drives 28 mirroring 108 removing 108 replacing 109 slot locations 15 status LED states 93 server battery location 122 removing 122 replacing 123 server blade access panel 29 37 components 14 connecting to a terminal emulator 43 dimensions 14 enclosure interconnect mapping 50 extraction le...

Page 184: ...ent subsystems 105 memory 103 methodology 87 online support 107 overview 86 phone support 107 processors 102 reporting problems to HP 106 SBA 104 system console 106 using the iLO 2 MP 101 U UID LED 88 unit identification UID LED 21 unit identification UID LEDs 88 unpacking the server blade 27 V virtual power button 1 10 vMedia 68 VPD information for EFI driver and RISC firmware 53 W weight of serv...

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HP Integrity BL860c, User'S & Service Manual

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